1/5
TrustpilotWhy isn't there a No Star rating?
The only reason I gave them one star is because you can't give none. My flat has lost £175K value under their care.
Trusted Agent profile · Birmingham
Lambert Smith Hampton Birmingham reviews
★★★★★
77 reviews across 3 platforms
Interchange Place Edmund Street, Birmingham, B3 2TA
Lambert Smith Hampton's office in Birmingham, at Interchange Place Edmund Street, is rated 1.5 out of 5 across 77 reviews on three platforms, including 16 Google reviews rated 1.8.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Trustpilot1/5
Googleman what a painful transaction with this guys at the helm.... tried to get a council unit took an unreal 4.5 months from start to finish , i couldnt afford a private unit so had no choice but to ride the storm with these guys and Birmingham city council, After countless lets downs, non communication , more times that you'd even believe just plain ignoring me, it finally came good nut not without insane levels of stress, im now in said unit... Honest to god one of the worst experiences ive encountered professionally in a long time... if you can avoid these guys at all costs.. and finally i can now see why BCC is on the edge of financial crash. The overall star rating is so low for a reason. Interestingly all the GOOD reviews appear to come from people working for the company, not the people USING the service!!! whats the point of that?
5/5
FacebookQuite frankly, they're so unbelievably awful. Too much to write but long story short, seeking legal advice as they are so poor. Avoid.
1/5
TrustpilotI am writing to share my disappointing…
I am writing to share my disappointing experience with Laura Garner-Currie and Lambert Smith Hampton in Sheffield. Unfortunately, my interactions with this team have been marked by poor communication and unprofessionalism, which have left me feeling extremely dissatisfied.
1/5
GoogleI had a terrible experience with LSH. They rank as one of the worst companies I've ever dealt with. I attempted to purchase a bar in Leicester and wanted a relatively quick sale. The customer service I experienced was terrible. My enquiries were never, I repeat, never answered by email. All of my phone calls went unreturned, without exception. I had to chase up every single time. In the end, I emailed the current owners directly explaining that I couldn't deal with LSH and that they had cost them the sale. A terrible company, with an arrogant disdain for customers.
1/5
TrustpilotFareham Branch is not very good at all.
Fareham Branch is not very good I'm afraid to say. Tim appears to have an email-phobia.
1/5
TrustpilotChasing me for fees for a property I…
Chasing me for fees for a property I sold 3 months ago, despite them telling me what I needed to pay as part of the ridiculously expensive management pack from them and HLM property. Shambles, said would call me and then claimed my phone wasn’t taking calls, got pretty much zero response unless I emailed the managers and never got through on the phone.
1/5
GoogleI'm pretty much of the same opinion as the other two reviewer's. LSH couldn't give a damn about any one bar for themselves ,they are the most conceited and obnoxious company you will meet.They never ,and i repeat never return calls but are always the first to get their invoices out to you come hell or high water. Avoid at all costs or you will live to regret it.
1/5
TrustpilotTotal incompetence
The incompetence, misplaced promises and just complete lack of care from these people is unreal.
1/5
TrustpilotI would go lower if i could
1/5
FacebookLSH are utterly awful - and have given no care for the safety of residents in my block. At one point we had a broken front door for 3 weeks and bins constantly blocking another fire exit - leaving only 1 left. Wholly incompetent and almost NEVER reply to emails without resending 5 times.... A dreadful company who MASSIVELY overcharge and don't care at all about their customers.
1/5
TrustpilotI wouldn’t even put 1 star
I wouldn’t even put 1 star, but I had to put a rating to be able to go forward.
1/5
TrustpilotLiar!
CAUTION! DO NOT BUY FROM THEIR AUCTION!Extremely disappointed! Do not use their 574.co.uk auction services! All they want is just take your services charge, nothing else! You won't get the thing even though you win the auction! But you still need to pay their so call admin fee! Absolutely Irresponsible! Don't waste your money and time on them!
1/5
GoogleProfessional rip off artists. How they get away with demanding monies and and sending threatening letters is criminal. Companies like this need to be regulated or they will continue to take advantage of vulnerable people. Myself and some neighbours manged to get the Barret homes to withdraw their services from out estate. Be aware of these con artists.
1/5
TrustpilotVery bad customer service.
LSH are the managing agent for my block of apartments. They supply no communication and do not respond to mine or my neighbours simple queries. They are being paid by us residents but have no respect for them. It is bad practice and very disappointing from such a large organisation. I wouldn't recommend them to anyone.
1/5
TrustpilotShould this company still be allowed to trade?
Reported to The Royal Institute Of Chartered Surveyors.Reported to The Property Ombudsman.
1/5
TrustpilotThey have never turned up for viewing…
They have never turned up for viewing and no response for the offer I made. I wonder if they pre-arrange the buyers for a commission.
1/5
FacebookVery slow to settle invoices for building works completed to their properties.
Agent replied · 23 January 2026
Yes. I am having to take them to court for non payment of invoices.
1/5
FacebookPay your service providers invoices
Agent replied · 23 January 2026
Having to take them to court
5/5
TrustpilotChloe Hendrick ..... You’re a star ⭐️
Cheers Chloe Hendrick
1/5
GoogleRude arrogant staff.
5/5
GoogleLovely atmosphere and great staff
1/5
TrustpilotJust bad experience living in a rented…
Just bad experience living in a rented property from these people!
1/5
GoogleRude arrogant staff.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Lambert Smith Hampton Birmingham
How many reviews does Lambert Smith Hampton Birmingham have?
Lambert Smith Hampton's Birmingham office has 77 reviews across three platforms: 16 on Google, 9 on Facebook (across the whole business), 52 on Trustpilot (across the whole business).
What is Lambert Smith Hampton Birmingham's rating?
Lambert Smith Hampton Birmingham is rated 1.5 out of 5 across all 77 reviews, and 1.8 out of 5 on Google from 16 reviews.
Where is Lambert Smith Hampton's Birmingham office?
Lambert Smith Hampton Birmingham, Interchange Place Edmund Street, Birmingham, B3 2TA.
