Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThoroughly recommend using this estate agent to anyone. I was a first time buyer and from the moment I showed an interest in our home right up the moment of purchase Kimberley was always available for a chat within 20 seconds to keep things ticking along. A special thank you to her for pushing the conveyancing forwards when my own solicitor was letting me down so badly. I know which estate agent I will be using when we come to sell this house one day in the future. Very professional team who with every issue I had resolved it within the hour. Thanks again!PositiveResponsiveness, Professionalism
George · 26 October 2021
Agent replied · 25 October 2024
Thank you for this lovely review and the mention on Instagram - what a lovely property you have bought and we are so pleased to have found you, Kayleigh and your little boy your first home
★★★★★ 5/5
TrustpilotI have only great things to say about Hunters Middleton!
I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!
Debbie · 25 June 2024
★★★★★ 5/5
GoogleProbably one of the most professional outfits I have ever worked with. The team - director to junior is simply outstanding - I have met them all! Sharon Mcevoy was great! They know their market, pricing and processes very well. They got results! Keep it up Team Sutton Coldfield @ Hunters!
Paul · 28 April 2024
Agent replied · 25 October 2024
Thank you so much for your kind words, Paul. It has been a pleasure working with you. Kindest Regards, The Sutton Coldfield Team.
★★★★★ 1/5
TrustpilotDisappointed is an understatement..
To say we’re disappointed with the level of communication from the Horncastle Branch with Michael and Susan Noonan is an understatement and the level of service is a far cry from Michael's commitment to customer experience.Researching this branch shows multi-occasions that this activity has happened here.If you’re viewing a property with the intent to buy, don’t expect them to tell you if any other parties are interested. They’ll just pull it from under your feet along with any visions or excitement of a future you had in said house.Viewed a property two weeks ago, following the viewing we had a really positive conversation with Susan in the office expressing great interest, no more than a week later sold to another buyer with no communication. It would have been professional and courteous to reach out to the buyer but more so to the seller, as I’m certain they would like to have known of other interest. Susan and Michael took away any opportunity or chance to put in any offers, resulting in many wasted hours.I wouldn’t usually leave a review; but the tone in which Susan delivered the news was blunt, lacked any sort of empathy and very closed, to date I am still waiting for a reply to my email which I can only assume has been ignored.We will steer clear of this company for future sales and purchases, knowing that their priority doesn’t appear to be with either buyer or seller.Happy to receive a call or email to discuss our experience with you.
Lea · 20 June 2024
★★★★★ 1/5
TrustpilotHunters are not interested
Hunters let the house adjacent to ours. There have been multiple pipe leaks around the bathroom causing flooding which in turn is causing damp smells on our side due to the length of time taken to address the issues. It's been repaired after four weeks now within hours water is currently coming through the ceiling next door soaking our party wall and they have told the tennant it's livable no problem.
Tony · 5 April 2026
★★★★★ 1/5
TrustpilotFeeling sorry for vendors hoping to sell their property
Mid of August I telephoned Hunters Sunderland to view a property, giving them all requested details - a little while later they sent an email asking which property I meant (I had told them but if they wanted to clarify: why didn't they ask this when I phoned?).
Ms · 14 September 2026
★★★★★ 5/5
GoogleI have been so impressed with the service given to me by Hunters and especially Carly and James in marketing my house for sale. Carly has gone above and beyond helping me with this and taking care of everything in my absence and sometimes in her own time. I could not have chosen better estate agents to assist in selling my house for me. Thank you guys, you’re the best!PositiveResponsiveness, Professionalism
Lulu · 26 October 2022
Agent replied · 25 October 2024
We are so grateful for this lovely review. Thanks so much and we look forward to working with you further.
★★★★★ 5/5
GoogleCarly was fantastic to be honest. We found the perfect place for my daughter and there were a few hiccups along the way. Carly showed the most amazing negotiating skills and communication in managing to secure the dream apartment. My daughter is now the proud owner of this gorgeous apartment and it’s all thanks to Carly. I feel she’s an absolute asset to Hunters and wouldn’t hesitate to recommend them 👍
Kerry · 26 October 2022
Agent replied · 25 October 2024
Thank you so much Kerry. We are so glad we were able to help and we really hope your daughter is very happy in her new home. All the best for the future.
★★★★★ 5/5
GoogleHunters Estate & Letting Agents Sutton Coldfield
The excellent agency in Sutton Coldfield, Birmingham
From the moment the house on the market, we contacted the Hunter company, and the staff gave us a timely response, from making an appointment to view the property, on the day of the viewing, to signing the contract and collecting the keys... A series of jobs were done very quickly and very accurately.
Their staff are very nice, especially Sharon and Alison. They helped us a lot and provided us with useful suggestions. Sharon also helped me modify the contract at the weekend. Thank you very much. You are our great friends.
The team works quickly and diligently and is extremely attentive to my family. I’m very happy with the work they’ve done for us!
William
李菲 · 28 May 2024
★★★★★ 1/5
TrustpilotAwful
Awful. Incredibly disorganised. Would establish inspections and never turn up, would constantly email about overdue rent that wasn't overdue. Would pass the blame constantly. Attempted to raise my rent by a "reasonable" £200 a month six months into my tenancy which can only happen every 12 months and cannot be more than the CPI price index; they failed on both counts. Renting is honestly awful, and these clowns pray upon the anxiety of insecurity to get what they want.I have bought a house now, I wish all renters the luck to buy their own homes one day so we never have to deal with letting agents like these ever again.
Blyth · 28 May 2024
★★★★★ 5/5
GoogleSharon and her team from Letting have been exceptional. From our initial meeting to successfully securing the tenants, the process has been flawless. I was presented with the option of hiring Hunters or another agent, and I am pleased that I opted for Hunters. Her extensive experience, profound knowledge, and unwavering professionalism have proven to be invaluable.
Yousaf · 19 April 2025
★★★★★ 1/5
TrustpilotGutted
I was really impressed with the valuer's sales pitch and genuinely believed they would be the best firm to sell my home. The fact they had a relationship with Ryan property law also played a part, although that turned out to be a disaster, but that's a review for another day.
Nicola · 9 August 2026
★★★★★ 1/5
TrustpilotSales progression team lied and not very professional.
We are in the process of buying a bungalow at the moment and the sales progression team told us the vendor had been to sort the electrics and service the boiler..previous tennants had apparently got in debt so electric was cut off..Hunters lied saying this would be sorted. A second viewing 2 weeks later and a wasted 120 mile journey confirmed nothing had been sorted. When we told them we were disappointed with them we were told to leave the property.
A · 30 December 2025
★★★★★ 1/5
TrustpilotI would completely recommend avoiding…
I would completely recommend avoiding this agency, they are slow to respond, have no information ready at hand and this has possibly been the most annoying process of purchasing a property with them. There was a lot of missing information that I was not provided and they basically only know how to respond when they need something. You will call them and they say they'll get back to you and just disappear. Avoid if possible.
Abdul · 29 July 2024
★★★★★ 1/5
TrustpilotDamaged our house, and we're not even their clients!
Hunters hung a "for sale" sign on our property, which was a surprise to us, since we were neither selling nor letting the property. When asked to take it down, four visible holes have been left in the wall of our home. It has been six and a half weeks, and the holes are still there. In a couple of weeks, we're going to need to escalate this to the ombudsman.
James · 15 March 2026
★★★★★ 5/5
GoogleI would like to take this opportunity to thank Hunters at sutton coldfield branch for finding the right tenants for our property. We are currently out of the uk and were worried regarding how the whole process would work. Hunters did all the hard work and kept us updated every step of the way. We would especially like to thank Kiran from Hunters who did an amazing job.
We look forward to the new tenants renting our home and Hunters looking after them and us .
Once again many thanks and we would 100 percent recommend Hunters as an estate agent.
DR &MRS KASMANI
Zakir · 9 January 2021
Agent replied · 8 January 2025
Many thanks for your feedback - We look forward to working with you
★★★★★ 1/5
TrustpilotAgent Harj was full of fake promises
Agent Harj was full of fake promises. Although he was all smiles and seemed friendly, the minute we left after our viewing he didn’t return texts or calls and shyed away from any contact. After several calls to the agents I finally managed to find out myself that the property had been given to someone else, rather than them calling me to inform me I had to dig this information out of them which was frustrating. Avoid!
Hamza · 23 May 2024
★★★★★ 1/5
TrustpilotBad communication
I have been trying to contact them for 4 months in regards to my flat and contract but they are absolutely appalling at responses and making things clear and helpful for those they are letting to. They have sent me in so many different directions on who to contact and have stopped responding to me within one week of me first contacting them. On top of this it took them weeks to respond and report to maintenance issues, and when they did the response I got was rude and abrupt. As well as that they issues weren't resolved fully resulting in me feeling uneasy in what was meant to be my own space. Absolutely awful service and wouldn't even consider letting/renting from them again.
EM · 8 December 2025
★★★★★ 1/5
TrustpilotPathetic estate agency
Pathetic estate agency! The guy who is showing properties mixing up addresses and you end up viewing a different one. If you make an offer they show a very keen interest in person then no-one ever comes back to you. The property owners will never get to find out who made offers and they may just losing out on perfectly good tenants…!They do not even talk to each other within the office to relay interest.You get a bunch of promise, but that is all!Laura is useless!
Anonymous · 29 February 2024
★★★★★ 5/5
GoogleJust wanted to say thank you for your outstanding service I have received from your agency. As a tenant, I have been thoroughly impressed with the swift and efficient manner in which you have handled every aspect of my renting experience.
I felt supported and well-informed at every step of the process, which made the transition into my new home seamless.
One aspect that particularly stood out to me was the prompt responsiveness of your staff. Any queries or concerns I had were addressed promptly, and the clear communication provided reassurance throughout the entire process. It's evident that your team values customer satisfaction and strives to go above and beyond.
Overall, my experience with Hunters letting agency has been nothing short of exceptional. I am thankful for the high standard of service, the professionalism of your team, and the efficiency with which you manage your operations. It is rare to find a letting agency that combines such efficiency with a genuine commitment to customer satisfaction, and I wanted to take a moment to express my gratitude.
Special thanks to Alison and Sharon once again for making my renting experience a positive one. I will not hesitate to recommend your agency to friends and colleagues in need of similar services.
Davis · 28 February 2024
★★★★★ 5/5
TrustpilotJamie at Hunters -South West
Jamie is absolutely brilliant at his job.I could not recommend him more!I choose Jamie from a selection of other agents.He is enthusiastic, knowledgeable and very easy to communicate with.Always willing to pick up the phone and call me to update me on the sale.Jamie went above and beyond for me, I am very grateful. I would not hesitate to recommend him to anyone!Thank you Jamie
ZOE · 18 September 2024
★★★★★ 1/5
TrustpilotAppalling group of folks!
Appalling group of folks!This group has no idea what they are doing. we worked with Selina and she was absolutely clueless and brought wrong/unverified information to the table. If I were looking to rent, I would be running as far as possible from this agency or owners they work with! if there were minus points that is what I would give them for ripping a kid off!
Student · 28 August 2024
★★★★★ 1/5
TrustpilotAbsolute s#*t show
Absolute s#*t show, appalling service, went to view property on rossall promenade offered to put 6 months up front (not that i needed too) then never heard anything back, worse company i have ever dealt with in property, to not even get back to you, how unprofessional, to add more insult i seen property listed on Monday night contacted them 1st thing Tuesday to be told i have to wait for others to show interest before i can view appalling service STAY WELL CLEAR if one person avoids this company my review was worse while NEVER AGAIN!!!!
Mitchell · 28 October 2025
★★★★★ 1/5
Trustpilotso bad discriminated by this company…
so bad discriminated by this company when I went for a view in the person told me to go and jump over bridge and kill myself because I don't deserve to be alive because I'm autistic did not even investigate they didn't do nothing to switch it on the look of like nothing happened and didn't want to do nothing tell someone to go and kill herself what do they gonna do nothing about it and he was sitting there laughing like it was a joke and then just sitting there thinking it's funny and they say gone going to it and make us all very happy that we don't have to deal with another autistic personthis is why I'm going for four legal action and I'm going to go for criminal charges against them
Chris · 22 October 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
