Hunters Sutton Coldfield reviews in Birmingham

★★★★★ 5/5

Trustpilot

Lisa Horsey what a Diamond she helped…

Lisa Horsey what a Diamond she helped me & my wife With the forms nothing was too much trouble Thanks Lisa

Alan · 17 April 2024

★★★★★ 1/5

Trustpilot

Sutton Coldfield branch

Where do you start??? No online presence, rude staff and a general disinterest in selling my house. Don't use them, they are rude, obnoxious and really have no interest in selling your property. There is no personal service at all. A disgraceful attitude from staff too.

Betty · 24 March 2022

★★★★★ 5/5

Google

This whole operation is efficient and professional from top to bottom. Emails replied to immediately, no problem too big or too small. The transaction was easy and I got a sense of confidence in it from the start. Sharon McEvoy and her team are as good as they get.

Ken · 25 February 2025

★★★★★ 5/5

Google

Hunters were so professional and helpful during our house search. The communication was excellent throughout and it felt like such a personal service. Special thanks to Kimberley who took the time to get to know us and what we were looking for. Would recommend Hunters to buyers and sellers in the area.PositiveResponsiveness, Professionalism

Hayley · 26 October 2020

★★★★★ 1/5

Trustpilot

Would not reccomend

We bought our house through Hunters. Would wait days for responses to emails, take multiple attempts to get them to pick up the phone and when we did get our new home we found that it was full of an absolute mountain of crap. So much for any due diligence before selling the house? Do they not check that the previous owners leave it in an acceptable state before handing it over?

Alex · 22 January 2024

★★★★★ 1/5

Trustpilot

Rude Agents

Rude Agents , impolite responses and not helpful at all .

Ahmed · 5 March 2026

★★★★★ 1/5

Trustpilot

Don't fix the leak for 8 months

They respond only to the simplest things. Whenever it becomes tiny bit more complicated - nothing is taken care of. We have a leaking pipe on the outside of our property for 8 months. We let them know about this in the first several weeks of our tenancy. Over 8 months it's been back and forth, and NOTHING about this leak has been fixed. Every time someone takes a shower, we have a shower in our conservatory. They do send the workers, true, but only when there is no rain. And these are new workers every time, who look at it, scratch their heads and do nothing.You need to chase them every day, if you want to have anything done. They don't care about you, don't care about the property. The worst experience with the estate agents in my 12 years of renting.

Ivan · 27 June 2023

★★★★★ 5/5

Google

Dealt with Reece Steadman in the letting department. He has been great the whole way through the letting process and making sure i moved in on time.

Edward · 26 October 2023

★★★★★ 1/5

Trustpilot

One of the WORST agencies you can work…

One of the worst agencies you can work with. We booked a viewing for a house, confirmed it that day, drove an hour, and nobody bothered to come. When finally reaching them, after numerous phone calls, they just said they tried to contact us for another day. We had no phone calls, no messages, nothing. The lady I talked to was stunningly rude and yelled constantly. Please STAY AWAY FROM THEM.

Mihai · 25 January 2024

★★★★★ 1/5

Trustpilot

THIS RELATES TO HUNTERS IN NORTHENDON…

THIS RELATES TO HUNTERS IN NORTHENDON M22 4FZ.I have been using Hunters for the last two years and I have to say they are shocking and that is an understatement. Do not use this company. You constantly have to chase them to do things which your paying them for and they never answer their phone. This place is run by Alan who seems to have a chip on his shoulder and under him is John who simply makes it up as he's goes along. I've just ended my agreement with them and my tenant called to say despite promises from them to refund the deposit he still hasn't been paid and could I call them I just did to help him out and was told by Alan they no longer work for me. Just being an absolute idiot with an attitude. He then hung up on me. I went their last week to get the keys back and Nick had been dealing with my account, got told by John he wasn't there and then 5 mins later he walks out of the back room. Just a couple of examples of the way Hunters operate. Stay away from them is my advice. Plenty of estate agents in this area to go to.

Martin · 9 June 2023

★★★★★ 5/5

Google

I used Hunters in Sutton Coldfield to sell my property, this was handled by Carly Taylor who went above and beyond to ensure the process was as smooth and efficient as possible. I would highly recommend Hunters and in particular Carly for your conveyancing needs.PositiveProfessionalism

Jack · 9 January 2022

★★★★★ 1/5

Trustpilot

Dealing with anyone is this company is…

Dealing with anyone is this company is painful,we rented a property and hunters were in charge of it,we moved out over a month ago and left the property in good condition,but they took money for deep cleaning without our consent,they took other monies for items they claimed were missing,there emails to us were rude and dismissive,she always argued with everything we said,the most unprofessional person I have ever met,they stole our money from us and now we have to take legal proceedings against themWe are still waiting on receipts from the items they claimed to have bought & the deep cleaning,the apartment didn’t need to be deep cleaned,but the greedy landlord decided to keep most of depositAbsolute disgrace of a company won’t be dealing with them again

Zara · 3 June 2023

★★★★★ 5/5

Google

After picking the worst time to decide to move house (2020!) Faye and Kimberly made sure we sold our old house in order to get our new dream home. It was a tough process but both worked relentlessly to make sure it happened. Couldn't be happier.

Martin · 26 October 2021

★★★★★ 5/5

Trustpilot

Hunters Dursley branch

As always Hunters at Dursley provided a fantastic service. Katrina and the team were proactive in keeping me updated with progress and responded quickly to my queries. They did a great job and I would recommend them 100%

Laura · 9 November 2022

★★★★★ 1/5

Trustpilot

I am leaving in bradford BD5 area…

I am leaving in bradford BD5 area renting the house with Hunter from 2018 same house very very very disappointed with this guys my house rental was for £525 then £550 then jumped to £795 from the first day until now i write this review nearly 5 years I never missed the payment even for one day I paid in time every month I have got my bank statement to prove that and they never fixed and solved the problems! too much Moulding, heating issues, kitchen issues etc,,,etc,,,, until I complained to housing standards then fixed the problems and I spent around £4300 from my pocket to repainting whole house new carpets new downstairs floor laminate then after yearly check increased my rent to £795 now and all the time insulting me when I report the issues they’ll charging me £65 and I have many more words to say about their description all I can say please people don’t deal with Hunters they’ll robbing you they’re very clever from first to cheating you until you get trapped then very hard to get out from their trap because these guys very professional cheaters they have experience for years you can’t bit them easy.

Sherwan · 25 May 2023

★★★★★ 5/5

Trustpilot

5 star service!

This is the first time I've called this agency. (I'm a BTL investor) spoke to a lady called Kiki, she was very kind and clearly explained what the situation was with this particular property, she went far and beyond. I would highly recommend to use this agency and especially Kiki. ;)

Shanoor · 18 September 2020

★★★★★ 5/5

Google

Thanks to letting hunters Sutton special thanks to Lucy and Sharon they were really helpful and they deserve more than 5 star thanks once again. Rashid

Miran · 26 October 2023

★★★★★ 1/5

Trustpilot

Company is a front for some very dodgy…

Company is a front for some very dodgy practices through it's association with Kirsty O'Connor, including embezzlement of local government funds and illegal evictions

Chris · 10 December 2023

★★★★★ 5/5

Google

I had a great experience renting through Hunters. Alison was friendly and communicated really well, helping to make the whole process smooth and easy.

Cameron · 30 November 2023

★★★★★ 1/5

Trustpilot

Lazy and unprofessional, sales pitch is a lie

Our house was for sale for 4 months with Hunters Ashford in Kent, we only had 3 actual viewings, never sold it, and had drama after drama. Cancelled viewings constantly, once notified to me by EMAIL the afternoon before! We asked and were assured we'd be told when viewings were done so we could re enter the property straight away, not once was this done. Never did anything other than suggest lowering the price to help sell it - not redoing wording, changing photos or doing extra promotions etc. Problems with initial photos too. Lazy and unprofessional at best.

Jen · 22 April 2023

★★★★★ 1/5

Trustpilot

Refused due to having children, unlawful discrimination

Contacted this agency regarding a view of 3-bedroom house. The advertisement contained no restrictions regarding families with children.

Di · 15 December 2025

★★★★★ 1/5

Trustpilot

Hunters - Tring - useless

Given that the purpose of an estate agent is to bring sellers and buyers together, as a potential buyer I found Hunters service abysmal

Edward · 17 October 2025

★★★★★ 1/5

Trustpilot

I'm absolutely disgusted by the way the…

I'm absolutely disgusted by the way the Yatton branch of Hunters have treated me and my family. 3 months I truly trusted the manager !! of them. she looked at my daughter saying I will make the dream for having this house comes true. 3 months lots of stress but we thought she knows what she's doing but all were just nothing. we were even selling our furniture getting ready for the new house. at the end we were being treated like rubbish for her. I never use them again.

Carl · 18 March 2023

★★★★★ 1/5

Trustpilot

Absolutely awful service from the…

Absolutely awful service from the Rugeley branch, had a viewing cancelled, my husband had to chase for next viewing only to be told the viewings were full and basically tough luck!! Then got a call to arrange a viewing, which we thought, ok let's go.... Only to show up and no one there.Rang the branch to be told they was viewing all morning so will call the lady who was doing the viewing.The nice young lady has to come back to us to tell us it was cancelled again and we should have received an email, which we never!The communication was truly awful, no follow up calls at all, absolutely dreadful Cust service...... Avoid!!!!!

Helen · 13 March 2023