5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thank you for your support
Trusted Agent profile · Birmingham
Henley Charles Birmingham reviews
★★★★★
211 reviews across 2 platforms
306 Rookery Road, Handsworth, Birmingham, B21 9QG
Henley Charles's office in Birmingham, at 306 Rookery Road, is rated 4.4 out of 5 across 211 reviews on two platforms, including 210 Google reviews rated 4.4.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Google5/5
GoogleThey helped me out for getting my house through all the process from solicitors to getting the keys. Thanks
1/5
GoogleThese guys take money under the table I would avoid selling through them or buying, you ain't got a chance to buy unless your willing to do something dodgy
5/5
GoogleNice agency, i was calling to ask them about house for sale, they helped me out a lot and gave me so much information about advice on mortgage and what to do as i was first time buyer.
5/5
GoogleEveryone at Henley Charles was so helpful and approachable especially shareen thank you for all you help.
5/5
GoogleGood service from Ms Aman.
Agent replied · 20 June 2024
Thank you for your five star review
5/5
GoogleThe staff were amazing help and very friendly. They were very efficient, would definitely recommend them!
1/5
GoogleThey never answer their phone call when u need them .
5/5
YellGreat value for money estate agency
Fantastic value for money service. Great team and very knowledgable about the area, attention to detail and professional. They really helped me sell my house quickly and hassle free for the best price and I would highly recommend them.
5/5
GoogleGreat service highly recommended.
Agent replied · 20 June 2024
Thank you for your kind words, we aim to help
1/5
GoogleThey don’t seem to know how to pick up the phone.
5/5
GoogleGood estate staff are very helpful polite And professional I recommend
5/5
GoogleThe best service ever! Shareen the best and makes everything so simple and easy
1/5
GoogleUnreputable agency. Was expecting a call back to arrange a viewing only to find out when I chased them up a week later property a sale had been agreed. Did not have a chance to put in an offer.
1/5
GoogleThis is rubbish estate agents I rant shop of them they say six week take six months any time you phoned them they saying we are busy will call you back don’t trust them at all
5/5
GoogleRecently sold a house in Handsworth Wood with Henley Charles I found there personal service approach refreshing, I was able to contact the staff after 6pm !! I would definitely recommend to friends and family without hesitation.
1/5
Googlethey don’t pick up the phone
1/5
Googlethey don’t pick up the phone
5/5
GoogleBrilliant sold my moms house after she passed away did all the viewings excellent service. Will be using them again in the next few weeks.
1/5
GoogleBest advice is try ti avoid them! Otherwise you will be chasing them for any small issue for ages to be something sorted.Worst customer service ever.Very frustrating experience...
5/5
GoogleExcellent support received from Gin and Ranjit doing our property purchase. The purchase was difficult and protracted but the team were very supportive and knowledgeable. I would highly recommend them.
5/5
GoogleWas nice speaking to ms aman on call she helped me a lot and was very friendly and willing to help
5/5
GoogleI would definitely recommend this agency! The customers service is great, they answers all the enquires. Very professional and knowledgeable.
5/5
GoogleGood helpful advice from a local independent estate agents.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
