haart Birmingham reviews

★★★★★ 5/5

Google

I recently had a viewing with Mitchell from haart Harborne and had a really positive experience. He was friendly, professional and took the time to answer all my questions during the viewing. The whole process felt relaxed and well organised.

한요원 · 13 March 2026

★★★★★ 5/5

Google

Chanel has been nothing but a great individual to work with I advise most people in my friends and family and peers to use this company as they always seem to get the job done . Thankyou again .

Kyron · 11 October 2024

★★★★★ 5/5

Google

Thank you to Haart Estate agents who were very helpful from the start with finding a new tenant for our flat at the Jewellery Quarter, Birmingham. Dev initially met me on my first appt to discuss all the details and then Tara O’Connell took over and secured a new tenant for us within a week which was amazing considering it’s been on the rental market since January with another agent. Tara has been very helpful, polite and prompt with information. Very professional company. Thank you 😊

Jai · 11 March 2021

★★★★★ 4/5

Google

Tara has been incredibly helpful and friendly, helping us through what turned out to be a very stressful lettings process. This is the first letting process I have been through in many years and man have things changed! Arranging the move for my elderly mother, who was moving from a a local authority to a private rental the process was far more complicated and stressful then I anticipated but Tara has been great throughout, quick to provide information and respond to queries - even out of hours. I was less impressed with HomeLet, the referencing agency Haart use, (the reason for 4 stars instead of 5) who seemed to provide contradictory information as to what they required and overcomplicate the process. We wasted a week providing additional information so they could avoid paying a £25 fee for a reference from moms previous landlord (something I was willing to pay if needed) only to be told afterwards that they still needed the reference and the fee paid! seriously?! With the exception of one gentleman I spoke to when i called HomeLet directly out of sheer frustration, who was great, their service was frustrating at best. Despite all this drama Tara, remained friendly, upbeat and helpful, doing everything she could to help us through the process. I'd recommend her services.

Nicola · 6 March 2021

★★★★★ 5/5

Google

Jada has been very very helpful and supportive. She went the extra step to talk us through the area in general. She is very customer focused and had the patience to listen to and adress all our questions.

Robel · 21 October 2024

★★★★★ 5/5

Google

Komal (Kay)has been very helpful with my search for 2bed flat. She explained the process to me, helping me with answers any questions I had about the rental process. She has kept me updated, a very polite and professional young lady. I would recommend this letting company and would definitely use them again. I will Strongly recommend Kay Komal to friends and Customers bcoz of my experience with her. If possible she deserves to be move up/Elevated to the next level of Service.

Chris · 13 February 2021

★★★★★ 5/5

Google

We have been with Haart letting for more than a year now. Zoe made our renting smooth and easy when we first moved in. We are currently moving out from our present place and SAQIB has been of great help us. Thank you Haart Lettings

PRECIOUS · 25 June 2024

★★★★★ 5/5

Google

Yusuf is exceptional and is a great asset to the team. Excellent customer service, being clear and concise while still reassuring me of any worries I had. He seems to pride himself in going above and beyond when trying to help someone. I really appreciate all his help!

Shaekur · 26 April 2024

★★★★★ 1/5

Google

Me: I don't know, I have to think about the flat Their agent: There is someone right now on hold for renting the flat Me: ok then, this is the flat's fate She: So you don't want it? I keep the other client busy till you decide then! I call you back! This is a typical dialogue with these people I guess. She tried everything to manipulate me to rent that flat. It is called sales-technique I reckon. The problem is that agent was not enough intelligent, or beautiful, or charming or anything to fulfill the manipulation. A few weeks later when I called them, they recalled me and ignored my request for a viewing. Thanks to the market, there are many other agents, but these people neither have guts to explicitly be who they are, nor have intelligence to be master-manipulators. Avoid them

Shaahin · 13 December 2020

★★★★★ 5/5

Google

Krystle came to look at the flat I was selling near the centre of Birmingham just before the first lockdown, and valued the flat taking into account all the positives and suggested by far the strongest recommended listing price - others did not seem to understand thinks like leasehold at all or the value of the extended lease we had paid for last year. The pictures and video overview were excellent and I was very pleased when we had an offer shortly after the first lockdown ended. Krystle and her team were excellent throughout the process and I recommend them to anyone in the area.

Michael · 24 November 2020

★★★★★ 5/5

Google

I have had few conversation with Lesley (Harborne Branch), and I found her to be very kind, approachable, and listened to all the issues I wanted to raise, and called me back whenever she promised to do so. Thank you Lesley ….

Ari · 25 July 2024

★★★★★ 1/5

Google

The light switch on the ceiling of our toilet/bathroom has been broken and hasn't worked for a week. For a whole week now, we’ve been left in the dark at night in our own bathroom. We emailed them a week ago, but they haven't done a single thing about it. They clearly have zero respect for their tenants

Emir · 11 June 2026

★★★★★ 5/5

Google

Jada was extremely professional whilst keeping a friendly, welcoming attitude with us. She answered every question is depth leaving us with a good idea of the property and its conditions. Thank you!

Carean · 3 December 2024

★★★★★ 4/5

Google

I had a fantastic experience with Nikol and Mitchell from Heart Estate Agency. From start to finish, the team was professional, approachable, and genuinely helpful. They took the time to understand my needs . Communication was clear and prompt, and nothing ever felt rushed or overlooked.

Raji · 19 December 2025

★★★★★ 5/5

Google

Asad was a lovely agent. He knew exactly what it is we were looking for and showed us a place we loved viewing. Quick and efficient and most importantly he knew what he was talking about! Loved the service!

Farhana · 3 August 2024

★★★★★ 5/5

Google

Hasnen has been incredibly supportive and attentive in understanding our requirements for finding a flat. His dedication and effort throughout the process have been truly commendable. Highly recommended!

Nethma · 15 January 2025

★★★★★ 5/5

Google

Sold our property in 11 days from going on the market. A fully professional and thorough service who kept in contact with us explaining everything. We went with another estate agent initially but had terrible service. Couldn’t even spell Harborne correctly. So with some trepidation we went with HAART and so glad we did. Although not the cheapest they were worth every penny spent. Special thanks to Krystle for taking excellent pictures and “selling” out property also Micheal who always called us back within minutes. Would definitely recommend them.

Tony · 25 October 2019

★★★★★ 1/5

Google

They are not professional, honest or clear at all. They are good until they take your money. Then they lie 100 times/day. We have agreed on a deadline, and they did not meet the time we agreed for. I called the manager hoping he could fix the issue. What I have got is justifying his bad employee behaviour! Thus, I cancelled my house rent with them. Ok, I have lost £400 for nothing but it is better than to have a long-term contract with agent that I could not trust with anything. There is no manager to turn to in case of employee bad behaviour.

حكي · 15 October 2019

★★★★★ 5/5

Google

I have sold my property through Haart today and I must say that they do stand out as compared to other agents in South Birmingham area. Krystle did an amazing job with video and pictures and it was a superb ad on Rightmove, while Kasim and Charlotte both worked hard with viewings. Michael was excellent maintaining a good relationship with solicitors and sales progression. I think they work very well as a team. I can see they work very hard behind the scenes which sellers and buyers can often overlook. They are in expensive side as an agent as compared to other e.a's but a little extra on fees could get a grand on top of estimated values. I would highly recommend them to sellers, Good job guys, Thanks Nitin

Nitin · 4 October 2019

★★★★★ 5/5

Google

Great service from start to finish. Professional, polite and friendly staff always happy to help and respond quickly to queries. Only negative point was that I was not informed the property was due to go through probation and this held up the progress of the sale for a number of months, this wasn’t an issue on our side but I think this should have been stressed at the time of offer. Kasim was great and kept me updated throughout and Shazia in the mortgage department was also excellent, not to mention the rest of the team I dealt with on occasions. Would highly recommend.

Benjamin · 26 August 2019

★★★★★ 5/5

Google

I have been looking to get another family home while putting my current property on rent, spoke to Saqib who was really helpful, he asked what requirements I would need and kindly talked me through the process. Top notch Service 👍 …

Asif · 26 May 2024

★★★★★ 5/5

Google

During my visit our agent Josh was superb welcomed us into the home was friendly, used his mannerism very well, although the home wasn’t for us I shouldn’t shy upon the fact that Josh was an excellent leader and was very knowledgeable a star from me fine chap

Alfie · 27 January 2024

★★★★★ 5/5

Google

We recently sold our house with Haart. I was very impressed with how knowledgeable Krystle was at the valuation. Her photos & video of the property were fantastic. The house sold quickly. We had some hiccups along the way but it was all dealt with brilliantly. This was especially the case towards the end when Krystle went above & beyond for us. In addition, the solicitor she suggested were so easy to deal with. All in all, I can definitely recommend using Haart for your sale or purchase.

Kelly · 13 August 2019

★★★★★ 5/5

Google

Don't usually post reviews, but feel compelled to on this occasion. The team at Haart were quite simply outstanding! Not an easy sale to get through but due to their professionalism, and application to task managed to get the sale through within the required 28 completion timeline. I use a lot of estate agents due to my property portfolio, however the only ones i shall use in the Harborne area going forward will be Haart. Special thanks to Ben, Micheal & Krystal.

Marco · 29 July 2019