Trusted Agent profile ยท Birmingham, West Midlands
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860 reviews across 2 platforms
107 High Street, Harborne, Birmingham, West Midlands, B17 9NR
Part of haart, see every office.
haart's office in Birmingham, West Midlands, at 107 High Street, is rated 4.7 out of 5 across 860 reviews on two platforms, including 854 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleI've been dealing with Rachel Morton and must say she is a credit to your company, always friendly and ready to help.
Dear Stacey, Thank you so much for your kind words. I was glad to be of service and I look forward to assisting you again in the future. Kind regards, Rachel Morton | Property Management Manager | Harborne Lettings
5/5
GoogleInderpaul Channa provided excellent service from the moment we appointed Haarts Harborne as the letting agent for our newly purchased house in November. He arranged for a new bathroom to be put in as well as supervising decorating and cleaning. He kept us fully informed about what was happening throughout this time and ensured the the house was tenanted as soon as possible.
5/5
GoogleGreat customer service and professionalism - Emma was fantastic throughout the process. 100% recommend
5/5
GoogleCassie at Haart is lovely and gives courtesy calls to update the progress of sales. Found the whole process with Cassie very smooth!
Dear Ryan Mills, Thank you for your positive feedback. I'm so pleased to hear that Cassie has made your property purchase a smooth process. We hope you enjoy your new home! Kind regards, Krystle Ainsworth, Residential Branch Manager
5/5
GoogleAs a portfolio landlord I was intrigued when haart opened their offices in 2014. I had used traditional agents for years and chose haart to see if they could provide anything different. I have been very happy. Consistently achieving higher than average rents, excellent marketing and a very friendly and professional service. They go the extra mile and that matters a lot.
5/5
GoogleKrystle from haart has been a brilliant agent in my entire house move process. Taking calls from me and chasing solicitors even on her days off, I genuinely felt I was respected as a person with unique circumstances rather than just another customer. Estate agency as it should be - cannot recommend highly enough.
5/5
GoogleQuick and efficient. Great to have someone to hand at all times with updates on the buying process. As a first time buyer can't fault them
Dear George Theobald, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleCharlotte and Michael are excellent,their attitude and knowledge is brilliant, they always kept me updated on proceedings and helped out with my solicitors, would highly recommend.
Dear Ryan, Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent experience. haart Harborne
5/5
GoogleKasim was Very polite and professional highly recommend the company and Kasim.
5/5
GoogleVery good service... thank you Asha Grant ๐ค
5/5
GoogleQuality of property management has improved over the years. Rachel handles email response and arranges fixes for the tenants swiftly.
Dear Zhihao, Thank you so much for your feedback. We're pleased to hear that you're happy with our services and we look forward to assisting you again in the future. Kind regards, Rachel Morton | Property Management Manager | Harborne Lettings
5/5
GoogleMichael and Matthew from Haart looked after me very well. Made the whole process very easy and I would highly recommend them and use again.
Dear Harleen Suri, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
4/5
GoogleVery helpful service. Got our purchase done in record time. Mr Kasim took a lot of personal interest to push it through. Thank you !
Dear Sandipan Bandyopadhyay, Reviews like this give Kasim and the team motivation and help us ensure we provide high-quality care. We also thank you for your co-operation is helping us get this transaction (with 5 in the chain) through so smoothly. We sincerely thank you for the positive review, and look forward to seeing you again soon! haart Harborne estate agents
5/5
GoogleFantastic advice and support from Olivia Smith. She is the perfect professional, taking into consideration my exact needs and circumstances at all times. Thank you.
Hi Loula Geater, We're pleased to see the 5-star rating you left for us. We always love to hear from our customers, especially with such great feedback. Congratulations in securing a property on our fabulous new build development. We wish you all the best and hope to speak to you again in the future. haart Harborne
5/5
GoogleI would definitely recommend Haart to anyone who is looking for a fast, friendly and professional service. Paul Channa helped my father in law find a suitable tenant for our property really quickly and just took all the stress off our mind. We are really thankful for all your help and we will certainly be using your services again!
5/5
GoogleWe have been extremely impressed by the professionalism shown by your company, In particular, we would like to compliment Kasim for his outstanding ability to help us let-match. I have encountered many estate agents and none compare to the standards demonstrated by your company. I will have no hesitation in recommending or indeed using Haart again in the future.
5/5
GoogleNothing but professionalism from Chanelle. Very happy with the service which has been provided. Would definetly recommend 5 stars
Dear Placido, Thank you so much for your kind words for Chanelle. We pride ourselves on going the extra mile and I'm pleased that this was your experience and happy we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Rachel Morton | Property Management Manager | Harborne & BJB Lettings
5/5
GoogleChanelle smith has been a pleasure to work with, always efficient and very informative. Great work overall from agents
Dear Jordan, Thank you so much for your kind words for Chanelle. I'm pleased you've been pleased with her service. We look forward to assisting you again in the future. Kind regards, Rachel Morton | Property Management Manager | West Midlands Property Management Centre
5/5
GoogleSince we have been dealing with Chanelle, the management of our property has been running a lot more smoothly. Chanelle replies to emails and is able to provide the necessary information or takes action as soon as possible. I feel more confident that our property is being safely managed now.
4/5
GoogleFriendly, professional staff, who presented excellent customer service. The team that supported us worked hard on our behalf and achieved a very swift sale.
Dear Lynette Wilson, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to receive great feedback.
4/5
GoogleHighly qualified and friendly customer service, i dealt with a good representative for this company, kay. Good luck
Thank you for taking the time to leave a review. I'm delighted to hear you have had a good experience with our lettings team at haart Harborne. Kind regards, Davand Chauhan, Lettings Branch Manager
5/5
Googlegreat customer service and always ready to help you. I got on very well with haart harborne.
Dear Ilir, Thank you so much for your kind words for our team. We look forward to assisting you again in the future. Kind regards, Rachel Morton | Property Management Manager | haart Harborne & BJB Lettings
4/5
GoogleWent beyond expectations at times chasing up vendors and solicitors to help push through our purchase. Everyone we dealt with was extremely helpful.
Dear Mark Leigh, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Harborne estate agents
5/5
GoogleMichael looked after me from start to finish. Great at his job. Made the whole process quick and easy. Would highly recommend !!
Dear Laura Ribera, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Harborne estate agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Birmingham won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
