Trusted Agent profile · Birmingham, West Midlands
★★★★★
860 reviews across 2 platforms
107 High Street, Harborne, Birmingham, West Midlands, B17 9NR
Part of haart, see every office.
haart's office in Birmingham, West Midlands, at 107 High Street, is rated 4.7 out of 5 across 860 reviews on two platforms, including 854 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
4/5
GoogleHi matt, yes I thort u and your team were very efficient and helpful through out the process, many thx dave Jones
Hello Dave Jones, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
4/5
GoogleGood services! Was very efficient. When we wanted to view the property for a second time, it was organised very quickly.
Dear Mr Kwan Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst buying your property. Thank you again for your star rating! Regards Michael
1/5
GoogleThey are nice with you until you sign the contract after that they won't even bother to answer the phone ??????
Dear Lala Lala, We appreciate you taking the time to leave feedback. We take our customer service very seriously and would like to investigate your comments further. It would appear that your negative review is intended for our Lettings Team. Please could you forward the full details to HarborneLettings@spicerhaart.co.uk so they can look to rectify the situation. Kind regards haart Harborne Residential Sales
5/5
GoogleI was amazed at how quickly Haart had finalised all the details to make my move really easy and fluent. I was quite nervous with it being the first time moving out of my parents house but I found the whole process really straight forward and they definitely went the extra mile! Thank you 😁
5/5
GoogleCassie and Colin have been immensely helpful to me as a first time buyer. Definitely reccomend.
Dear Stephen Bowcott, Thank you for your positive feedback. Please let us know if we can be of any further assistance to you. Kind regards, Krystle Ainsworth, Residential Branch Manager
5/5
GoogleExcellent communication, helpful, I spoke with Kay and she helped me a lot perfect customer service
Dear Tala Vaziri Thank you for taking the time to leave a review. I'm delighted to hear you have had a good experience with our lettings team at haart Harborne. Kind regards, Davand Chauhan, Letting’s Branch Manager
5/5
GoogleExcellent service and great person komal Rani ..thanx again for your time and your sercive...
Dear Gurwinder Thank you for taking the time to leave a review. I'm delighted to hear you have had a good experience with our lettings team at haart Harborne. Kind regards, Davand Chauhan, Lettings Branch Manager
5/5
GoogleAs a tenant they're always very quick to reply and help solve any problems
Dear John, Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Rachel Morton | Property Management Manager | Harborne & BJB Lettings
5/5
GoogleThis is my first buy to let property and Haart have done a fantastic job. Asha and Rachel in the property management team have been brilliant keeping me up to date with everything and answering all my questions. I will be using haart again when I purchase another property.
5/5
GoogleGreat service from Chanelle as usual, thankyou for your help. Steve Lister
Dear Stephen, Thank you so much for your review. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Rachel Morton | Property Management Manager | Harborne & BJB Lettings
5/5
GoogleShe was really helpful and sorted my situation right away. Communication was perfect
Dear Kitty, Thank you for leaving a review for your Property Manager, Asha. We're glad you were happy with her communication and we look forward to assisting you again in the future. Kind regards, Rachel Morton | Property Management Manager | Harborne Lettings
5/5
GoogleThank you very much for your helping kay your the best 👏
Dear Dumitru Thank you for taking the time to leave a review. I'm delighted to hear you have had a good experience with our lettings team at haart Harborne. Kind regards, Davand Chauhan, Lettings Branch Manager
5/5
GoogleBrilliant service by Cassie & Krystle. Helped us a buy a beautiful flat in Birmingham City Centre. Communication was prompt and professional. Can not wait to do more business with you guys. Thanks again. Regards, Naginder Singh Jalaf MNJ Homes UK Ltd
5/5
GoogleRented an apartment thru Haart, Harborne recently. The team at Haart was very professional and helpful.
Dear U M Reddy, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Wishing you a great day until the next time we meet.
5/5
GoogleFriendly, available, honest, informative and pushy but in a good way (to get the sale through)
Dear Thomas Harris, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
5/5
GoogleGreat customer service from Kasim and Michael who were very responsive and supportive. Thank you!
Dear Sofia Niazi, Thank you for leaving such great and detailed feedback about your experience with haart Harborne estate agents. We wish you all the best for the future in your new home. haart Harborne estate agents
5/5
GoogleA fabulous service from start to end. Thanks to all the team! R and P
Dear Rhiannon King, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Harborne
5/5
GoogleRachel Morton at Haart has been a great help in keeping me updated on the situation with my apartment during very difficult times. She is always very quick to respond and is able to offer solutions to various issues as they arise
1/5
GoogleModerm day theives, not one good person in haartless estate agents.
Dear Juliet, I'm sorry to hear that the service you have received from our lettings team has fallen short of your expectations. Please be advised that there is a strict referencing criteria in place, which our lettings team have no control over. If you would like any further information about this, please contact the lettings team and I'm sure they will be happy to help. Kind regards, Krystle Ainsworth, Residential Branch Manager
5/5
GoogleGood service from HAART lettings, provided a speedy valuation service
Dear G Gholer, Thank you for taking the time to leave a review. I'm delighted to hear you have had a good experience with our lettings team at haart Harborne. Kind regards, Krystle Ainsworth, Residential Branch Manager
4/5
GoogleI have had a good experience with the letting management . Rachel Morton replied quickly and thoroughly to my emails and has sorted out a number of quite complicated and sensitive issues efficiently and effectively. Generally, our first use of letting agents has been good.
5/5
GoogleThanks for all the help finalising the sale of my property in Selly Oak
Thank you, Beverley Greaves, for reaching out to us. Your opinion plays an integral part in our customer service. We always love to receive great feedback.
5/5
GoogleFriendly and professional team - helpful in keeping things moving and all customers updated
Dear Andy Taylor, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Harborne estate agents
4/5
GoogleSpoke with Kasim. He asked me detailed questions and sent me relevant property details.
Dear Alice Seville, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst registering your details. Thank you again for your star rating! Regards haart Harborne
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Birmingham won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
