Trusted Agent profile

Drakes Estate Agents reviews

★★★★★ Excellent

123 reviews across 2 platforms

3 Drakes Cross Parade, Hollywood, Birmingham B47 5HD

Drakes Estate Agents's Birmingham office at 3 Drakes Cross Parade is rated 4.9 out of 5 across 123 reviews on two platforms, including 121 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

5.0 / 5

121

Reviews on Google

This office

Facebook logo

3.0 / 5

2

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Drakes Estate Agents. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Google

We used Drakes Estate Agents for the sale of our house and really couldn't be happier with the service provided. They are very approachable and friendly and throughout the entire process (from exchange of contracts) they have always had time for us and helped to solve any issues we have faced. The initial listing and photos of our property were produced to a very high standard and they even went above and beyond with service by asking to re=attend our property at Christmas time to take additional photos whist our property was decorated to appeal to more prospective buyers. We have always been able to contact Drakes (whether through phone,email or in person) and they have made the tough process of moving house much more bearable. We would highly recommend using Drakes Estate Agents to anyone looking to buy or sell property. A big thank you to the team at Drakes!

Sandra · 26 July 2024

Agent replied · 25 August 2024

Thank you for the lovely review Sandra we hope you will be very happy in your new home ☺️🦆🏡 …

5/5

Google

We can't recommend Drakes Estate Agents highly enough. They were professional, knowledgeable, and incredibly supportive during the sale of our property. They have an exceptional understanding of the local market, which gave us great …

S · 15 December 2025

Agent replied · 16 April 2026

Thank you for the wonderful 5⭐️ review, we truly appreciate the very kind words. Please do not hesitate to come back to us in the future ☺️🦆🏡 …

5/5

Google

House sold within 6 days. Very friendly team who are always happy to make time and offer advice when asked. Thank you for your time and help. Very happy to recommend

Clive · 15 January 2026

Agent replied · 16 April 2026

Many thanks for your kind words and 5⭐️ review Clive. We hope you will be very happy in your new home 😊🦆🏡 …

5/5

Google

I thoroughly recommend Drakes Estate Agents. All the staff are extremely helpful and knowledgeable and made the whole experience completely stress free.

Martin · 25 March 2026

Agent replied · 16 April 2026

Thank you for the lovely kind words Martin, we really do appreciate it 😊🦆🏡 …

5/5

Google

Lou and Emma were fantastic at keeping me up to date throughout the sale of my property and were very accommodating with assisting my first time buyers also - excellent work ladies and thanks again :-)

Jamie · 10 February 2024

Agent replied · 11 June 2024

Thank you for the lovely review Jamie. 😊🦆🏡 …

5/5

Google

Great experience with Drakes. Emma was very helpful in the whole process and was available when we had any questions on the property we were purchasing

Rob · 27 May 2024

Agent replied · 25 August 2024

Thank you for the 5⭐️review we really do appreciate it and hope you will be very happy in your new home 😊🦆🏡 …

5/5

Google

Great experience with Drakes. Emma was very helpful in the whole process and was available when we had any questions on the property we were purchasing

R · 26 May 2024

Agent replied · 11 June 2024

Thank you for the 5⭐️review we really do appreciate it and hope you will be very happy in your new home 😊🦆🏡 …

5/5

Google

I’ve known Emma for over 30 years and have brought 2 houses with her managing the sales, Emma is efficient, helpful, reliable and guaranteed to do a great job. Drakes Estates will be a great success, give them a try!

Dawn · 10 June 2023

Agent replied · 11 June 2024

Thank you Dawn 😊🦆🏡 …

5/5

Google

I have purchased a house via Drakes and found them to be helpful and patient. Their communication was excellent giving me guidance and support as needed. Pleasant to deal with I would not hesitate to recommend them.

Trudie · 16 September 2025

Agent replied · 16 April 2026

Many thanks for the lovely 5 ⭐️ review Trudie, we hope you will be very happy in your new home ☺️🦆🏡 …

5/5

Google

Louise was amazing during my house sale and purchase. Totally professional at all times. She guided me expertly through the whole process. Her customer sevice is top class and nothing is too much trouble. Highly recommend this business.

Undefined · 10 June 2023

Agent replied · 11 June 2024

Thank you for the review we really do appreciate your kind words 😊 🦆🏡 …

5/5

Google

Very friendly - great advice - the support we received was brilliant. All the staff are helpful. Couldn't have done it without you. Thank you.

Pamela · 15 December 2025

Agent replied · 16 April 2026

Thank you for the lovely 5⭐️ review Pam, we are so happy you have exchanged contracts and getting ready to move ☺️🦆🏡 …

5/5

Google

Efficient service by friendly staff who sold my house without any issues

Paul · 2 April 2026

Agent replied · 16 April 2026

Many thanks for the 5⭐️ review Paul 😊🦆🏡 …

5/5

Google

Louise helped me sell my house very quickly and at a good price. Louise is very knowledgeable regarding the local housing market, which undoubtedly helps her clients. I would definitely use Louise again,and would highly recommend her.

Alisom · 10 June 2023

Agent replied · 11 June 2024

Thank you for the lovely review we really do appreciate it 😊🦆🏡 …

1/5

Google

I viewed 1 property to buy with Drakes, I don't recommend. In order to buy a house, you need to have an income, for that income you need to be at work, right? Sometimes it's impossible to view a house if they take place during the weekday due to work commitments, so my husband was unable to attend the viewing and my FIL viewed on behalf of my husband. My husband has given me full trust and freedom if I want to put an offer down on a house. The house I viewed with Drakes, I wanted to put an offer down, however they refused to accept our offer because my husband hadn't viewed the property, which I thought was absolutely unfair. The women who called me knew my husband didn't visit the property yet she still asked if I want to put an offer on the house, to which she then replied with, we can't accept your offer.. why ask me in the first place? This is their company procedure apparently, and I don't agree with this, it's completely unfair to working people, house viewings are an absolute nightmare to arrange when you work full time. I had a much better experience with other estate agents who DO allow you to put an offer if your partner hasn't viewed.

Amani · 13 October 2023

Agent replied · 11 June 2024

We are sorry that you are disappointed with our service. If you would like to discuss this further please do call or email us. We would like to advise that we always have our vendors best interests at heart and take their instructions when it comes to arranging viewings and discussing offers. Regards Drakes Estate Agents 🦆🏡 …

5/5

Google

Wonderful service from start to finish. Fantastic customer service by very friendly staff. Had regular updates throughout. I would 100% recommend Drakes Estate Agents.

Deborah · 15 December 2025

Agent replied · 16 April 2026

Thank you for the wonderful 5⭐️ review Deborah, please do not hesitate to come back to us in the future 😊🦆🏡 …

5/5

Google

Where do we start! From start to finish Louise and Emma have been so supportive in selling and buying our homes. The both are always on hand and very professional Great service and most of all a good price for what they do. They guide you through the whole process of buying and selling to make things as stress free as possible. We totally recommend Drakes as your next estate agent to go to Thanks again Darren and Karen Dawe 👍👍👍

Karen · 13 September 2023

Agent replied · 11 June 2024

Thank you the wonderful review Karen and Darren. We hope you are very happy in your new home 😊🦆🏡 …

5/5

Google

We recently bought a property through Drakes. The team were always helpful and nothing was too much trouble. I can thoroughly recommend them.

Deborah · 15 December 2025

Agent replied · 16 April 2026

Many thanks for the lovely 5⭐️ review, we hope you will be very happy in your new home ☺️🦆🏡 …

5/5

Google

The Woman at Drakes Estate Agents are top notch, from the first time you walk into the Agents are Greeted very professionally they do a cracking job from the advertising abd all through the sale process. I couldn't fault them, any questions queries they are just a phone call away I can't praise them enough they come highly recommended, abd I wish them every success in the future. Well done ladies keep up the good work.

Gaza371 · 12 December 2023

Agent replied · 11 June 2024

Thank you so much for the wonderful review 😊🦆🏡 …

5/5

Google

We had a great experience from start to finish when Drakes sold both of our properties, always there to help and answer any questions that we had! Thank you so much!

Justin · 16 September 2025

Agent replied · 16 April 2026

Thank you for the lovely review Justin, we hope you and Katie will be very happy in your new home ☺️🦆🏡 …

5/5

Google

Louise and Emma are an absolute class act. From initial valuation to sale, to completion I can’t express the professionalism from start to finish. Both ladies cared not only about me, but also for the buyer. Extremely flexible, first class communication and just a genuine understanding of the market and the area in which they operate. Worth absolutely every penny and I would whole heartedly recommend Drakes- a dream team

Leanne · 11 March 2024

Agent replied · 9 June 2024

Thank you for the wonderful review Leanne 🦆🏡☺️ …

5/5

Google

Great service from start to finish - process was seamless from viewing to completion. Drakes (especially Emma) kept us well informed of updates and we felt comfortable as first time buyers

Sadiya · 10 June 2023

Agent replied · 11 June 2024

Thank you for the lovely review Sadiya, we hope you will be very happy in your first home 😊🦆🏡 …

5/5

Google

I am surprised to see 4.9 star. The team deserves 10 star. I bought my house with the help of Emma. Throughout she was very pro active and made it happen quickly and smoothly. We exchanged email like whatsapp text. She communicated with me and informed me of every bits and pieces and made it comoletely stressless. Emma, you are a star. You will shine where ever you go.

M · 10 February 2024

Agent replied · 11 June 2024

Thank you so much for the wonderful review Ashraf. Reviews like yours makes our day. We hope you will be very happy in your new home 😊🦆🏡 …

5/5

Google

Emma and Louise were very professional, helpful and dealt with all aspects of the sale of my aunts property. It sold and completed really quick. Would totally recommend them.

Sue · 15 July 2023

Agent replied · 11 June 2024

Thank you for the review Sue, we are so happy we were able to sell the property for your aunt so quickly 😊🦆🏡 …

5/5

Google

Great service and kept me in the loop through out. Would highly recommend. Thank you team

Ahsan · 15 December 2025

Agent replied · 16 April 2026

Many thanks for the 5⭐️ review we really do appreciate it Ashan ☺️🦆🏡 …

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Drakes Estate Agents's Google reviews

Questions about Drakes Estate Agents

How many reviews does Drakes Estate Agents have?

Drakes Estate Agents's Birmingham office has 123 reviews across two platforms: 121 on Google, 2 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Drakes Estate Agents's rating?

Drakes Estate Agents is rated 4.9 out of 5 across all 123 reviews, and 5.0 out of 5 on Google from 121 reviews, checked 9 October 2026.

Has Drakes Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Drakes Estate Agents, Birmingham won Trusted Agent.

Where is Drakes Estate Agents's Birmingham office?

Drakes Estate Agents, 3 Drakes Cross Parade, Hollywood, Birmingham B47 5HD.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.