Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
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5/5
GoogleHighly recommend, very professional and honest.
Kadeer/Andy & Adam were very professional and helpful with me. I was a first time buyer and they helped me alot in finding my first home for me. Great
Service, very grateful to them for their hard work and service.
Eric Β· 24 April 2025
Agent replied Β· 22 July 2025
Thank you for your kind words! We are thrilled to have been able to assist you in finding your first home. Our team takes great pride in providing professional and honest service to all of our clients. Thank you for allowing us to be a part of your journey. Kind regards, Lucy, Customer Relations.
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5/5
TrustpilotWarm & Friendly Estate Agents
Dixons Selly Oak was a stark contrast to what we experienced when we started our journey to sell our home. After a very disappointing experience with another agent, they were professional and proactive, always one phone call away. The team, Becky, Amy and Claire were consistent, persistent and determined, to ensure we got the sale. Great service. N&J
Nia Β· 22 October 2025
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5/5
GoogleI recently moved into a flat via Dixons in Moseley it was incredibly easy and straightforward. The team was very helpful in particular Kyra and Chloe. Great help thanks guys
John Β· 9 September 2025
Agent replied Β· 23 September 2025
Thank you for sharing your positive experience with Dixons in Moseley! We're thrilled to hear that Kyra and Chloe were especially helpful in making your move easy and straightforward. Our team is dedicated to providing excellent service and we're glad they were able to assist you. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleKyra and Chloe were absolutely amazing in helping me with the application process, they were very patient and understanding, I really appreciate it
Glorija Β· 11 November 2025
Agent replied Β· 10 January 2026
Thank you so much for your kind words! We strive to make the application process as smooth as possible for our customers and we're so glad Kyra and Chloe were able to assist you. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI have recently used Dixons to rent out one of my properties, Chloe and Kyra were both very helpful. Making the process seamless and exceptional, delivering great, fast and timely service in finding me a tenant, canβt thank you guys enough. Look forward to doing more with Dixons especially these two ladies
Danny Β· 1 December 2024
Agent replied Β· 8 December 2024
Thank you for taking the time to leave us this amazing 5* review Danny. Kind regards Lucy, Customer Relations.
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5/5
GoogleI recently moved moved into a lovely apartment and spoke to Chloe and Tayla throughout the entire process. They were very helpful and always available to answer any questions I had, and walked me through all issues such as where to report any repairs/issues. Thank you to both of them for their help!
Blehtchley Β· 16 November 2024
Agent replied Β· 23 November 2024
Many thanks for your marvellous 5* review and many thanks for your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleOur experience using Dixons has been smooth and great. Particularly Chloe and Kitti have made this enjoyable and exciting for our move. Theyβve been friendly and answered all questions and queries at every step of the way, without feeling like we were bothering them. Kitti met us at our new property and really created an exciting atmosphere. She also created a more personal feel by talking about ways we could decorate. Thank you!
Isabelle Β· 25 October 2023
Agent replied Β· 24 October 2024
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
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5/5
TrustpilotDixon Yardley
What a amazing team, they made my sale very easy and stress free. Staff very polite, friendly and helpful. Becky was brilliant. So glad i used Dixon Yardley to sell my property and would always recommend the Yardley branch. Keep up the good work Dixon Yardley. π―
Consumer Β· 6 January 2026
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5/5
GoogleI recently rented a property through Dixons, the whole process was quick and seamless! Chloe was so helpful with all my queries and made what could be a stressful time so much easier and more pleasant. Thank you!
Bettie Β· 23 April 2025
Agent replied Β· 27 July 2025
Many thanks for your outstanding 5* review and your generous comments Bettie. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI had a great experience renting my new home through Dixons . From the very beginning, kyra was professional, friendly, and quick to respond to all my questions. The process was smooth and stress-free, with clear communication at every stage. She really went the extra mile to make sure everything was in place before move-in, and I felt well-supported throughout. I would highly recommend kyra to anyone looking to rent a property.
Rishi Β· 16 September 2025
Agent replied Β· 23 September 2025
Thank you so much for your kind words, it means a lot to us! We're thrilled to hear that Kyra provided such great service during your home rental process. We strive to make our customers' experience as smooth and stress-free as possible, and we're glad that was reflected in your experience. Thank you for recommending Kyra and our company to others. Kind regards, Lucy, Customer Feedback and Support Team
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1/5
GoogleRecently went through iamsold modern method auction with Dixons.
The seller can pull out despite your winning bid, up until completion date and there is no legal recourse as you would have with a traditional auction.
This has left me several thousand pounds out of pocket in solicitor fees and mortgage arrangement fees.
No response from Dixons or the iam sold auction people. AVOID.
Ibrar Β· 27 February 2024
Agent replied Β· 24 October 2024
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
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5/5
TrustpilotHolly set up my home insurance
Holly set up my home insurance, she listened to what I was after and covered everything I asked for a fab price. I would highly recommend Holly to friends and family.
Consumer Β· 21 April 2026
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5/5
GoogleThe letting team truly excelled. Chloe and Tyla were always there for us, moving swiftly and efficiently when time was of the essence. Their approachability and kindness made a world of difference. I wholeheartedly recommend them. A heartfelt thank you to both for making our move a reality!
B Β· 8 November 2024
Agent replied Β· 8 December 2024
Many thanks for the fantastic recommendation and 5* review. I have passed your flattering comments onto our Moseley branch. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAmazing experience with Dixons Moseley.
Ryan was positive, helpful, had all the answers to my list of questions π and all with a lovely friendly smile and attitude.
All of my questions were answered quickly and efficiently making an already stressful timed much more bearable.
Thank you for being such a pleasure Dixons Moseley, highly recommend to everybody
Kelly Β· 27 May 2024
Agent replied Β· 24 October 2024
Thank you Kelly Harrison for your glowing 5* review and recommendation. Thank you for your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe recently got a rental through Dixons Moseley. Kristina was our first point of contact, she answered all questions thoroughly and we are really pleased with her service. Tamika saw us through on moving in date, she was lovely and really helpful.
I want to give special credit and thanks to Chloe for she literally made the journey so smooth and communicated daily with us, ensured any hiccups in the process of moving in and after were looked into without delay. Thank you!
M Β· 25 October 2022
Agent replied Β· 24 October 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
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5/5
GoogleKyra and Chloe were amazing.
They really helped with my new move
Amudalat Β· 11 December 2025
Agent replied Β· 10 January 2026
Thank you for your kind words! We are thrilled to hear that Kyra and Chloe were able to assist you with your move. Providing excellent customer service is always our top priority. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
TrustpilotExcellent service
Recently put an offer in for my first house and was super daunted by all the legal and morgage requirements that needed to be in place to make the purchase complete. Thankfully the team at Dixons Acocks Green helped me. Adam, Lee and Courtney were always a phone call away. I would recommend anyone buying there first home to buy the hand in hand house purchase service provided by Adam it does come at a fee but well worth it as all solicitors are in house and he will save you allot on your monthly morgage repayments.
Kamran Β· 15 October 2024
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4/5
TrustpilotRenting
Holly was very helpful and answered all the questions we had! Very quick process and canβt wait to be in our family home!
Sophie Β· 28 May 2026
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5/5
GoogleGina Neves Property Manager for Countrywide has kept me well informed of my investment property, acting on my behalf, whilst looking after the tenants needs. It's reassuring that Gina can act promptly and professionally to sort all property issues out.
Ana Lemos the deposit specialist kept me well informed of the process, with calls and follow-up emails. She used her expertise to sort on my behalf the deposit held on account. As a landlord with very little time, Ana gave me confidence that everything was in hand. Professional and good communication throughout. Thanks
Deborah Β· 2 May 2025
Agent replied Β· 24 October 2024
Thank you for your brilliant 5* review and thank you for your kind words Deborah Nicholls-Rowe. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI have been in continuous contact with Dixons since 2021- 2022 and continuously received a brilliant and professional service. Itβs been a pleasure to have met Kristina the Branch Manager at Dixons Countrywide. I was very fortunate to have her help me throughout the process of letting a property. The Dixons Mosley team was honestlyβ¦ fantastic!. I just want to say a Huge Thank You to Kristina at Dixons Mosley for all your help, kindness and pursuance.
Sharna Β· 25 October 2022
Agent replied Β· 24 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe have been looking for a lettings in a certain area, so we have been in contact with many other agents. None of them had even shown one tenth of the effort and interest that Ms Tamika shown to us. She constantly got in contact with us, returned to our calls and emails abruptly, made us feel that she was the bridge between us and the landlord. Thank you Dixons for including such a hardworking professional to your team! Thank you Tamika πππ»PositiveResponsiveness, Quality, Professionalism, Value
Mustafa Β· 10 January 2022
Agent replied Β· 9 January 2025
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI was moving from overseas and had to quarantine in London. I was totally lost as to how I would get a property in Birmingham. However Tamika was an absolute Godsend! She was exceptionally professional and was very patient with me. The best thing about the process was the level of communication from Tamika. I felt very much as I was being led step-by-step in a extremely personalised way. I am so grateful to you Tamika; remember you are always welcome to our home. Many many thanks. A message for Dixons; do NOT let Tamika go! Iβd mortgage my house on her.PositiveResponsiveness, Quality, Professionalism
Basit Β· 25 October 2021
Agent replied Β· 24 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI have used a few different mortgage advisers and can say Samar Zaman from Dixon stands out by a mile, he goes far and beyond to help his customers and that was the case when he helped me purchase my first property. He has an abundant sum of knowledge in this field. I also want to thank Molly who went out of her way and helped with my case during the lockdown, she was so calm, pleasant and reassuring on the phone during these difficult and stressful times.
A big and massive thank you to both Sam and Molly at Dixons Moseley for helping me purchase my first house.PositiveResponsiveness, Quality, Professionalism, Value
Riasat Β· 25 October 2021
Agent replied Β· 24 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations
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5/5
GoogleI sold my property through Dixon's Moseley and was very impressed with the professionalism, and knowledge of the local market Abi shared at the market appraisal.
Abi was always very responsive and kept me informed at every stage. She went over and beyond her remit to make sure the sale completed as planned.
Peter conducted the viewings and negotiated the offers and displayed great people skills! He was always pleasant and customer focused.
All round a great team effort and I would always recommend Dixon's as my agent of choice! Thank You !!PositiveResponsiveness, Professionalism
Elite Β· 25 October 2021
Agent replied Β· 24 October 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.