Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRecently purchased a property through the the kings Norton branch. The staff have been excellent throughout the entire process, any concerns or issues I had were dealt with quickly and professionally. Ann Huckett and Lucy Bacon have both been fantastic throughout the entire process. If I require a purchase in the future I won't hesitate to speak to these as the service has been excellent. Thank you for everything.
Peter · 11 June 2019
Agent replied · 11 June 2024
Thank you Peter for your wonderful review! It is great to read that the team fully supported you through the process and helped with any concerns or issues as they came about and i will make sure your kind words are forwarded to Ann and Lucy.
Best wishes, Scott
★★★★★ 5/5
GoogleAmelia and Emily are great!! Purchased the property through Dixons and they sorted everything out for me in no time. Very professional and friendly. A great company to buy through would 100% recommend.
Adrian · 10 April 2024
Agent replied · 11 June 2024
Adrian Nairda thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI bought my first property recently & had the pleasure of working with Ann initially & then Dale who was my liason throughout the sales process.
They're a knowledgeable and quick-acting team who are always on hand to help & guide you through what can be a daunting process.
Thank for all your help team!
Ray · 10 June 2021
Agent replied · 11 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely first class service from Lucy, Ian, Crystal and the team.
Rodney · 10 June 2020
Agent replied · 11 June 2024
Thanks Rodney for the great 5* review.
★★★★★ 5/5
GoogleSuch an easy and professional service was given in the sale of my property this month. Always responsive to emails and assisted where they could. Thank you team!
Brittany · 15 July 2023
Agent replied · 11 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI found the service provided by Ian Goodyear the Branch Mortgage Consultant excellent. He was very accommodating and helpful throughout. Always happy to answer any questions I had and helping to put me at ease with the whole process and ensured my mortgage was completed with the minimum of fuss. Highly recommended !!
Michael · 11 June 2018
Agent replied · 11 June 2024
Thank you for the great review! I'm happy to hear you received very good service from Ian. I will pass on your kind comments to Ian and the entire branch team.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleGreat service from Korron and Rikki very supportive through the whole process!
Yazminn · 11 March 2024
Agent replied · 11 June 2024
Many thanks Yazminn T for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDale and the KN team were wonderful throughout the selling process. Dale's response time to emails is notable as is his tenacity to maintain momentum, on the small number of occasions the process faltered. Happy to recommend, unreservedly.PositiveResponsiveness, Professionalism
Ann · 14 June 2021
Agent replied · 13 June 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleFirst met Michael for an initial consultation who was very knowledgeable and helpful guiding me through the steps as this was my first house sale. The team are also very proactive and made the whole process very smooth and hassle free. Thanks for everything.
Michael · 25 October 2019
Agent replied · 23 October 2024
Thank you for your and glowing 5* review of our local team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleMy partner and I have recently bought a house through Dixon’s. The service and level of communication has been amazing. Lucy the branch manager is a real asset to the branch and company and facilitated a very smooth transaction, through her dedication and problem solving skills.
Natasha · 11 June 2018
Agent replied · 11 June 2024
Thank you Natasha for your wonderful 5* review of our team at Dixons, Kings Norton. It is great to read that you found the service amazing and that you found Lucy, Branch Manager, an asset to the company and enabled you to have such a smooth transaction.
Kind regards, Scott.
★★★★★ 5/5
GoogleFirst met Michael for an initial consultation who was very knowledgeable and helpful guiding me through the steps as this was my first house sale. The team are also very proactive and made the whole process very smooth and hassle free. Thanks for everything.
Casz · 11 June 2019
Agent replied · 11 June 2024
Thank you for your and glowing 5* review of our local team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleCan't speak highly enough of the team - all very friendly, welcoming and professional and have made selling my house much easier than I thought it would be.
Jarrad · 10 June 2022
Agent replied · 11 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently sold a property & have to say Dixons were fantastic very helpful & kept me up to date all the way too Lucy Anne & Michael a very big thank you will certainly recommend Dixons very professional
David · 11 June 2019
Agent replied · 11 June 2024
Many thanks David for your excellent 5* review. It gives me great pleasure to read that once again our Dixons branch were helpful and kept you up to date throughout.Thank you for the recommendation.
Kind regards, Lucy.
★★★★★ 5/5
GoogleReally couldn't fault them at all. Communicative from start to finish. As a first time buyer it was unfamiliar territory for me and they were immensely helpful with all queries. Excellent service.
Benjamin · 10 June 2021
Agent replied · 11 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery smooth and professional. Dale and Anne helped us a lot. Although during pandemic period, Dale liased with several parties and very responsive. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Viola · 10 June 2021
Agent replied · 11 June 2024
Many thanks for the wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from Ian, Lucy and Ann, thanks for your excellent services that today I am a home owner, we became very close it felt as if we knew each other before.
Dom.
Dom · 11 June 2019
Agent replied · 11 June 2024
Thank you Dom for your wonderful 5* review of the great service you received from Ian, Lucy and Ann. I will make sure your kind words are forwarded to the whole Dixons team.
Best wishes, Scott
★★★★★ 5/5
GoogleThey were professional and very responsive to my questions throughout the journey. I would use them again!PositiveResponsiveness, Professionalism
Osman · 25 August 2021
Agent replied · 11 June 2024
Many thanks for the amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleStay away, poor service from Lucy. They work along side property investor and will sell your property on the cheap to them.
Duncan · 11 June 2019
Agent replied · 11 June 2024
Hi Duncan, I am sorry to read that your experience did not meet your expectations. Please email us at review@countrywide.co.uk with further details and we can investigate the issue you have raised. Kind regards, Mark
★★★★★ 5/5
GoogleGreat service from Korren and Dale would recommend using them. Very professional and efficientPositiveProfessionalism
Jamie · 14 June 2021
Agent replied · 13 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleGreat team, very knowledgeable & helpful, generated lots of viewings for me.PositiveResponsiveness, Professionalism
RWDcossiewil · 12 June 2021
Agent replied · 12 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Sarah · 23 July 2025
Agent replied · 28 December 2025
Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!
★★★★★ 5/5
GoogleRating only, no written review.
Lis · 11 October 2024
Agent replied · 11 June 2024
Thank you for leaving us a 5* review lis rose varghese
★★★★★ 5/5
GoogleKorron's a G
Paddy · 11 October 2024
Agent replied · 23 October 2024
Thanks for your great 5* review Paddy. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleRating only, no written review.
Yaran · 10 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
