Dixons Birmingham reviews

★★★★★ 5/5

Google

Very helpful, helped get me the right price for my house and made it a very simple process. Would definitely use again if needed in the future. Especially Korrin who kept me updated during the process.

J · 10 June 2023

★★★★★ 5/5

Google

I recently received a first class service from the Manager Lucy and her team. She helped achieve a sale that was at times difficult and nothing was ever too much trouble. I wouldn’t hesitate to recommend them if you want a personal level of service and a trouble free experience. Thank you to you all!

Debbie · 10 June 2020

★★★★★ 5/5

Google

Really friendly and helpful staff from start to finish, always keeping us up to date throughout the whole process. Highly recommend and will be using their services in the future.

Thomas · 29 September 2025

★★★★★ 5/5

Google

Korron and the team were very professional and were able to support us throughout the process of selling our property. Nothing was ever to much trouble. Would definitely use them again and highly recommended.

Ricky · 10 June 2023

★★★★★ 5/5

Google

Recently sold my property through Dixons and what can I say!! If I could give 100 stars I would!!! I did choose to go on with another agent originally as they were cheaper, however I had no luck at all with only one viewing! Luckily Korron gave me a call just to check in and I didn’t look back!!! What a transformation! I just want to say thank you for your endless support. I really didn’t know what I was doing. Coming over to drop me solicitor paper work after hours, just because you care and helping me fill it in also!! First class experience Thank you so much!!!

Elly · 15 July 2023

★★★★★ 5/5

Google

Korron was brilliant when buying my mom's flat. Nothing was to much trouble for her. She never gave up which was most appreciated. Korron was very easy to talk to and always very helpful. I would recommend them anytime.PositiveResponsiveness, Professionalism

Angie · 25 August 2022

★★★★★ 1/5

Google

Very disappointing. Thank God seller's estate agency was absolutely brilliant.

Adrian · 11 October 2025

★★★★★ 5/5

Google

Korron and Ann were amazing to work with very helpful in my property purchase an absolute pleasure to work with thank you again for the smooth process! :)

Natalie · 15 July 2023

★★★★★ 5/5

Google

Dale, Korron and Ann were all amazing and did a fantastic job of selling my property. They kept me updated at every stage of the process and nothing was too much to ask, going above and beyond what was expected of them. Definately recommend!

Lisa · 10 June 2021

★★★★★ 5/5

Google

Absolutely amazing experience with Dixons found my dream home and there doing everything they can to support Korron and Rikki are brilliant if you need a house this is the place to go!!!!!!

Simon · 11 June 2025

★★★★★ 5/5

Google

I was allocated to Dale (selly oak office) , he was very friendly and helped get the wheels rolling with my house move. Brilliant service, he always responded and gave me answers to things I didn’t understand. Thanks Dale!PositiveResponsiveness, Professionalism

Shireen · 25 August 2021

★★★★★ 5/5

Google

Highly reccomend Rikki Walton as your broker! Extremely helpful from start to finish, easy to get hold of and always in contact with regular updates.. really felt like he wanted to help and get the right mortgage for us and not just a day job to him!

Clare · 11 October 2024

★★★★★ 1/5

Google

AVOID!!! selling a house is the easy bit, it's the case progression to push a property through to completion that's the important part! Was lied to from the beginning was told 2 people in the chain when in fact there were 3. Despite asking for regular updates and being fobbed off with 'everything is ticking along nicely', TEN weeks later turns out our buyer hadn't even paid for local searches and a solicitor was only just allocated, what's even more of a joke is that they were using Dixons in house solicitors! Turns out the estate agents didn't even know our buyer needed to have local searches.... Lost my onward purchase due to the lack of case progression, lack of experience and lies about the chain!!! AVOID GO ELSEHWERE CANT BE TRUSTED SHANEEN AND KORRON WILL LIE TO YOU! Don't pay the excessive fees you won't get value for money, this office seems to have gone down since Dale left!NegativeQuality

Nicola · 10 June 2022

★★★★★ 5/5

Google

Korron in particular handled my house purchase with dedication and a real show of friendliness, compassion, and understanding for my situation If I were to recommend an Estate Agents and an agent to look after you, it would Dixons and wholeheartedly be her. Thank you, Korron.

Neil · 11 October 2024

★★★★★ 5/5

Google

Brilliant experience, Korron and the team are lovely and couldn’t do enough for me.

Hannah · 12 December 2023

★★★★★ 5/5

Google

Lucy and team gave a top class service through this difficult time, achieving the price we wanted and and answering the many questions we had, stepping in to help when solicitors were unavailable. highly recommended!PositiveResponsiveness, Professionalism, Value

Keith · 10 June 2021

★★★★★ 5/5

Google

I found Ian Goodyear very friendly and professional. He always returned calls quickly with clear, precise answers to questions. He really did take the hassle out of buying. A wonderful service that I would recommend to anyone buying a house. Thank you Ian!

Ann-Marie · 11 June 2019

★★★★★ 5/5

Google

We dealt with multiple agents from this office, who never failed to disappoint. The service was one of the best we’ve ever received in rental and sales markets and reflects exactly what I would expect from an estate agent: respect, helpfulness and proactivity. After months of searches for a specific type of property in these difficult covid times, we have been in contact with possibly all the agencies in the city, and whilst most of them didn’t work in the interest of us potential clients, often not even bothering to call you back, our Dixon’s agent Korron not only didn’t give up on us, but she also kept checking up on us weekly and forwarding us potential properties, always with a positive attitude. We also had the pleasure to deal with the branch manager Dale, who contacted us at times where most agents don’t work and went the extra mile to help us with a last minute query, that most agents wouldn’t have bothered with. Unfortunately we haven’t found a property of our liking within our budget with them, but we greatly appreciate the service they provided which we found to be unmatched and deserved official recognition.

Francesca · 10 June 2021

★★★★★ 5/5

Google

Absolutely fantastic customer service and excellent communication. Staff are very friendly and approachable. Would recommend to anyone buying a house with Dixon's kings Norton. Whole process took 8 weeks thanks to Lucy and her team.

Raj · 10 June 2020

★★★★★ 5/5

Google

Sold a property with Dixon's and the team was brilliant especially the branch manager Korron. Korron genuinely done all she could to ensure the process went through as quick as possible and kept all parties happy. Would definitely recommend!!

Patrick · 11 October 2024

★★★★★ 5/5

Google

I recently bought my first property and worked with broker Rikki who was brilliant from start to finish. The communication was always great and prompt. From the first time we met to the day I got my keys we was in constant contact and I was never left waiting or wondering on queries or questions I had and he really went beyond to make sure I got my move, I would highly recommend to anyone to use him as their broker as he made a potential stressful experience as stress free as possible.

Shane · 10 May 2024

★★★★★ 5/5

Google

Bought my house and sold same thru this office. Exemplary customer service and professionalism. Michael was excellent and certainly his product knowledge was superior. The office is very efficient and friendly. Would heartily recommend.

Simon · 10 June 2020

★★★★★ 1/5

Google

Communication is abysmal and the attitude by Michael at this branch has been so poor I feel like I've been age discriminated because I'm only 22 buying a property on my own I feel like I've been miss sold a property I'm buying and I was told by several people to stay away and I didn't I wish I took their advise safe to say I will not be using ever agaim and wish to inform as many people as possible about this shambles of a branch.

Louis · 11 June 2019

★★★★★ 5/5

Google

Very glad I chose to buy with Dixons KN, an overall great experience with a hard working and professional team. Korron our agent was fantastic and went above and beyond.

Josh · 11 October 2024