Dixons Birmingham reviews

★★★★★ 5/5

Google

I wanted to show some appreciation for Korron. Always goes above and beyond and nothing has been too much. Korron has been amazing from the get go. Thank you!

Tammy · 8 August 2025

★★★★★ 5/5

Google

We are currently in the process of purchasing a property for my mother, it was a stressful process at the start as we previously dealt with some untrustworthy, miserable estate agents. However, it has been completely different with Dixons. We met Korron on our second viewing, straight away she was super friendly and kind towards my 1 year old son, which instantly made me feel comfortable. From a professional point of view she was open and honest with us from the start and helped us secure a great deal on the flat. Still is answering any queries we have and ensuring everything is in place for a smooth process. I would highly recommend this branch if you would like a professional and friendly approach from an estate agent. Thank you :)

Helena · 11 October 2024

★★★★★ 5/5

Google

We had a great experience working with Rikki as our mortgage advisor at Dixons, while buying our first home. He was incredibly friendly, easy to talk to and patient, which really helped take the stress out of the whole thing. What stood out the most was how clearly he explained every part of the process. As first-time buyers, there was so much we still needed to learn, but Rikki took the time to explain everything. On top of that, Rikki really took the time to understand our situation and went out of his way to find the best mortgage rate to suit our particular needs. It never felt like a one-size-fits-all approach, he genuinely wanted to get the right fit for us. He kept us in the loop from start to finish, always making sure we knew what was happening and what to expect next. No question ever felt too small or silly, he was patient, honest, and really clear in his advice. It made a huge difference knowing we could rely on him throughout. Would definitely recommend him to anyone looking for proper support and guidance with their mortgage.

Waldo · 25 April 2025

★★★★★ 5/5

Google

The team at King's Norton were great. Helped with the purchase all the way through.

Arron · 11 October 2025

★★★★★ 5/5

Google

Dixons provided the most professional sales pitch for out house sale, best research and rationale for pricing, and had the house on the market quickly with a thorough sales pack. The house sold in a week. Dixons didn't need chasing, they provided constant follow ups and contact to keep us up to date, make sure sale was progressing in a timely manner, co-ordinating with the buyers, our solicitors and us. Very smooth process and straight forward through to exchange. Would recommend Dale, Ann and Korron for a very professional service....PositiveResponsiveness, Quality, Professionalism

Andy · 25 August 2021

★★★★★ 5/5

Google

I’d like to say a massive thank you to branch manager Korron for looking after to us from the start to finish. Korron has been an absolute pleasure to work with she has provided us with all of the correct information and is very friendly and welcoming. We would highly recommend her services and wish her all of the best for future. :)

Jeremy · 15 July 2023

★★★★★ 5/5

Google

What a great experience from the start with the whole team. This Agency really stands out providing exceptional customer service compared to others. Korron, Daniella and Nela all played their part to perfection in helping with our house purchase. Communication was outstanding as was their cheerful, friendly approach. Thank you all so much.

Caroline · 7 December 2025

★★★★★ 5/5

Google

Can't thank the team enough for the all they've done for us in selling our first home and also helping us find our new one. Not only did they achieve over asking price for us in less than a week they were always on hand to provide us with advice and updates from the very first appointment. Dale, Korron, Ann and Ian were all extremely friendly and I found them to be the ultimate professionals unlike many agents we had to deal with. If we do ever move again we wont consider using anybody else, thanks again

Keri · 10 June 2021

★★★★★ 1/5

Google

Avoid Dixons kings Norton branch. They will miss sell you a property. I was in the process of buying a property when notice a defect in the gable wall. I notified Anne Hucket, but she said nothing was wrong with the wall. She advised me the client had two surveys at the property and there is no structure damage (see attachment). After her email assuring me there is no structure problem with the wall I proceeded with my purchase. When my surveyor went out to do a structure survey he informed me the gable wall has structure damage and the gable walls needs to be taken down and re built which was going to cost me £20,000. The level of service from Lucy Bacon and Anne Hucket was terrible. They wouldn't return my calls once I sent them a copy of my structure survey. I then sent a formal complaint to there head office and executive team who would not accept responsibility. Apparently it's not there job to check surveyor reports when the vendor has informed them they've had a survey done. I then reffered my case to The Property Ombudsman who looked in to my case. The property ombudsman thoroughly investigated everything and went in my favour and Dixons was ordered to compensate by the property ombudsman. My advice to any potential buyers is to avoid this branch and believe anything from Anne Hucket or Lucy Bacon without the relevant paper work. No up

Naser · 10 June 2020

★★★★★ 5/5

Google

Me and my other half are currently in the process of purchasing our first home through Dixons. Korron has been amazing throughout the whole process with chasing our solicitors and keeping us updated. We really appreciate all of the help and support she’s provided us.

Hellen · 10 May 2024

★★★★★ 5/5

Google

Myself and my partner have been looking for our first house together and contacted Dixons, from the get go Lucy was very welcoming and made us feel at ease through all the transitions that have to take place. She helped us understand all the processes we would have to go through and make it easy to understand. I cannot thank her enough for all her help. She was professional throughout. She was easy to reach whenever we had questions and answered them clearly. I cannot rate Dixon’s enough and would recommend them to anyone looking to buy a house.

Sadie · 11 June 2019

★★★★★ 5/5

Google

I am so pleased I chose Dixons , all the staff were extremely pleasant and helpful . I would like to say a special thank you to Korron Mcintosh who helped us enormously throughout the process of my house sale . I would strongly recommend this branch. Thank you . Beverley Fletcher .

Robert · 14 August 2023

★★★★★ 5/5

Google

With regards to a previous comment I have read(Ms Seymour) I find it hard to believe!!! (Maybe a personal thing)Korron from the start has been nothing but, Helpful (going out of her way in many instances), very professional at all times. And would definitely sell or buy through this agent again.100% thank you everyone involved in helping us to sell our house. Especially Korron.🥇🥇🥇🥇💯💯💯

Jawashot69 · 10 June 2022

★★★★★ 5/5

Google

I just recently sold my house with Dixons. Korron was a star from start to finish. She was always there to answer any question and help with anything. She would even get in touch with the solicitors to try and get things moving. Thanks to the whole team!

Angela · 13 September 2023

★★★★★ 5/5

Google

Recently brought a property with Dixon's and they were amazing, they communicated throughout the proposes and we're ready to answer any questions that I had. An amazing team and a special shout out to Korron. Will definitely recommend these guys if you are selling or purchasing a property. :)

Abby · 14 August 2023

★★★★★ 4/5

Google

I approached Dixons to sell my house after not having much luck with another top real estate agent. Michael Nabarro from Dixons was professional, courteous and took ownership of my request, thereafter the viewings was done nicely without my presence requiring at any time. Eventually a buyer was found, though slightly below the price I was hoping for, but that was largely my decision to accept the offer. Thanks Michael, Lucy and Ann

AK · 11 June 2019

★★★★★ 5/5

Google

I'm in the process of purchasing my first property and the amount of help and support I've been getting off Amelia has been amazing! I definitely recommend Dixon's kings Norton green and I've been telling people how amazing your service is! We're working as the Amelia team 😂 …

Amelia · 10 June 2023

★★★★★ 5/5

Google

Rikki Walton was an excellent mortgage adviser during our house exchange. He is friendly, charismatic, and very knowledgeable. I’d recommend him to anybody.

Matt · 11 October 2024

★★★★★ 4/5

Google

Thank you to Dale and the team (previously Lucy) for selling the house and helping the process move as quickly as possible. We liked the no nonsense approach of our first meeting (unlike other estate agents Dixons got straight to the point) throughout the process they were always available and helpful. I would not hesitate to recommend Dixons.PositiveResponsiveness, Quality, Professionalism, Value

Michelle · 25 August 2021

★★★★★ 5/5

Google

I bought my property through Dixon’s during the many lockdowns in 2020. It was an understandabley very long process due to solicitors working from home and dealing with housing associations etc. However Dale kept me well informed and was easy to get replies from once the case had been handed to him. I am more than happy in my new home!!PositiveResponsiveness, Professionalism

Neva · 10 June 2021

★★★★★ 5/5

Google

Dale, Ann and Korron have all been fantastic. I couldn't have asked for better service. Ann and Korron were so proactive with arranging bookings and always gave prompt and constructive feedback. Dale was a huge support with the after sales and helping to push the sale and purchase through. A fab team. Wouldn't hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Seetha · 10 June 2021

★★★★★ 5/5

Google

Korron, Dale and Ann were very knowledgeable and professional as well as being very friendly. Nothing was too much trouble they were excellent. Dale was really good at sales chasing every week and giving me an update. Thank you so much. I would highly recommend them, the service is second to none.

Mandy · 10 June 2022

★★★★★ 4/5

Google

Thank you very much Dale of Dixon for sticking with the sale process and driving it along, Without you I don’t think we’d have got to the line, Thank you for all your help and we’ll certainly recommend you in either Buying or Selling a property, Dale is the Man! thank you very, Frank***PositiveProfessionalism

Frankey'B · 25 August 2021

★★★★★ 5/5

Google

Korron and her team were highly professional and very friendly to deal with, putting you at ease and keeping you updated at all times, I would recommend them to anyone looking to buying or selling there property.

Jason · 15 July 2023