Trusted Agent profile · Birmingham

Dixons Birmingham reviews

4.8

★★★★★ Excellent

211 reviews across 1 platform

830 Bristol Road South, Northfield, Birmingham, B31 2NS

Dixons's office in Birmingham, at 830 Bristol Road South, is rated 4.8 out of 5 across 211 reviews on 1 platform, including 211 Google reviews rated 4.8.

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4.8 / 5

211

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Google

Dan and Dale were very helpful showing us around properties and also very honest, Lydia really helped to push things forward, would definitely recommend. Thanks everyone!

Neil · 12 June 2020

Agent replied · 11 June 2024

Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott

5/5

Google

The team were great, house sold quickly and we were kept in the loop throughout the whole process. Fees fair and would highly recommend. Special mention to Dan, he was ace.

Leanda · 13 June 2017

Agent replied · 11 June 2024

Thank you so much for taking the time to leave this five star review, it is very pleasing to read how positive your experience was with the branch through your sale and that you would highly recommend the Northfield branch to others. I will pass along your fantastic review to Dan and the entire team at the branch. Many Thanks.

5/5

Google

We viewed a house with Paul over the weekend. You couldn't ask for a warmer, or more honest agent quite frankly. His knowledge and vision for the property were fantastic and he was professional during every stage of the viewing. Anyone selling through Dixons would be lucky to be represented by Paul.

Rory · 12 June 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

4/5

Google

Good experience buying a house on sale through Dixons. Everything went well and they weren't too pushy unlike the estate agent we used to sell our house!

Fraser · 13 June 2019

Agent replied · 11 June 2024

Thank you Fraser for your kind words of our dedicated team. It is great to see that everything went well and you had a good experience with your purchase. Best wishes Emma.

5/5

Google

Really happy with all the staff at Dixons manager Lydia / Jewel mortgage advisor and Shaneen and Paul what an amazing team they are I would recommend there service's to anyone looking to buy or sell super outstanding service especially when using Jewel for the Mortgage

Amir · 15 September 2023

Agent replied · 11 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Google

Not happy with my experience of purchasing first property, I recommend to avoid. I'm glad it's through and I'm well past it. The dust settled. Maybe if you're local, you're experience will be better, but for a Johnny F.? Bitter! I'm sure it's a factor here.

Tomasz · 15 September 2023

Agent replied · 11 June 2024

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Dixons gave a first class servise, I was informed at all stages of the sale, the online portal is brilliant, they where able to find buyers easy after one had a change of mind. They escorted clients they took away the pressure of selling it was worth every penny, I would highley recommend using your high street store than any do it yourself on line.PositiveProfessionalism

Jean · 12 June 2021

Agent replied · 11 June 2024

Many thanks Jean for the amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I would definitely recommend Dixons, we purchased a property though them the team kept us updated every step of the way I just wish that when we had started the process of of selling our property I had gone through Dixons Bristol rd fantastic customer service amazing team.

Linda · 12 June 2023

Agent replied · 11 June 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Dixons helped me throughout my move and were always there if I needed them to explain anything I wasn't sure of. They kept me updated at all times through the purchase and explained any documents I needed to complete. I'd recommend them to anyone looking to move.

Luminouskebab · 12 June 2023

Agent replied · 11 June 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

This is the 2nd time I have used Matt to buy a house and I wouldn’t of used anyone else. I have moved a lot further away yet this did not detract from the excellent service. Matt did absolutely everything for me to buy and sell both properties and made the experience so much easier, dealing with insurers, Solicitor’s etc. I can’t recommend him highly enough.

Laura · 13 June 2019

Agent replied · 11 June 2024

Thank you Laura for your great 5* review and fantastic recommendation! It is wonderful to read that you have had such a great experience, twice, while buying and selling through Dixons, Northfield, and I will of course make sure your kind words are forwarded to Matt and the whole team. Kindest regards, Scott

5/5

Google

Excellent support, advice and guidance throughout the whole selling process. Thank you Lydia and team

Sarah · 12 June 2020

Agent replied · 11 June 2024

Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.

5/5

Google

So pleased i chose dixons to sell my property. After living in my home 50+ years it wasnt an easy decision to move but the team helped me every step of the way and were very understanding in what has been a sensitive time. The level of customer service was some of the best i have ever experienced. Would recommend Dixons to anybody

Diane · 12 June 2020

Agent replied · 11 June 2024

Thank you Diane for the wonderful 5* review and recommendation. Kind regards, Lucy

5/5

Google

I have completed on my house purchase today with Dixons. A shout out for Barry, Paul and Lydia, thank you, all! I am most grateful for all your help.

Claire · 11 March 2024

Agent replied · 11 June 2024

Thank you for your thoughtful 5* review Claire! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Great transparent service and very helpful customer service, especially Dale. Thank you

Chi · 12 June 2020

Agent replied · 11 June 2024

Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott

5/5

Google

Always helpful and available for updates from day 1. Managing the sale of my property to a tight time frame and though stressful came through with no issues. Friendly, knowledgeable and professional staff. I would definitely recommend.

Tobias · 17 July 2023

Agent replied · 11 June 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Really impressed by Candy's professionalism and pragmatic approach on a recent viewing.

Stevie · 8 November 2024

Agent replied · 11 November 2024

Thank you for leaving us your superb 5* review Stevie. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.

5/5

Google

I went to all the different estate agencies in the area when I was looking to buy a house and Dixon’s were by far the most helpful and professional. Dale in particular was so helpful and has a great knowledge of the area. I’d highly recommend them and when we eventually sell our house, we’ll be using Dixon’s!

Vicky · 13 June 2019

Agent replied · 11 June 2024

Thank you Vicky for your wonderful 5* review and favourable comparison to other estate agents in the area. I will, of course, make sure your kind words are forwarded to Dale and the Dixons team and thank you for your recommendation. Best wishes, Scott.

5/5

Google

They were very professional and kept me informed all they way selling the house sale

Marie · 25 July 2024

Agent replied · 24 August 2024

Marie, many thanks for your great 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

All I can say is “fantastic”, being a first time buyer we were helped all along the way to completion. Not once did I ever feel let down as all the team there made me and family very welcome and helped out when ever asked. I can’t thank them all enough

Anthony · 12 June 2020

Agent replied · 11 June 2024

Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.

4/5

Google

Very polite and efficient staff, from introduction through to house now being 'sold stc' - always return your calls and give prompt updates if required. Would recommend using if selling your house. Slightly more expensive than other estate agents, however, in my opinion, worth using - you get what you pay for.

Gill · 13 June 2019

Agent replied · 11 June 2024

Thank you for the great review and recommendation. I am pleased to read that things are working well and i would like to wish you the best of luck as you work towards completing the process. However if you would like to give us further feedback as to how we could have made this a 5 star experience for you please contact us via email at review@countrywide.co.uk. Many thanks, Sarah

5/5

Google

Great service from start to finish with friendly and efficient staff who kept me up to date, would highly recommend.

Denise · 14 December 2023

Agent replied · 11 June 2024

Thank you Denise for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Dixons were friendly & professional throughout the whole experience of selling. They kept in touch & kept us up to date with things as the sale progressed.

Julia · 12 June 2023

Agent replied · 11 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

We are local property investors, and I myself source properties for clients in the UK and across the world. Dale, Lydia, and the team has been outstanding and extremely helpful. We have purchased many properties from Dixons with their help. Very professional and personable, would highly recommend.

Tu · 12 June 2020

Agent replied · 11 June 2024

Thank you Tu for your wonderful comments and 5* review! Best wishes, Scott

5/5

Google

I bought my first house with Dixons, all the process was perfect and professional. Great customer service support. 👏 …

Victoria · 14 November 2023

Agent replied · 11 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

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