Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
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5/5
GoogleMany thanks to Dale, Lydia and the team at Dixons. Had very good service from them and will recommend to other first time buyers. Guided me all the way from start to finish in answering all my questions. Prompt in arranging home visits with vendor. Big thanks to Dale who look after me throughout my sales process!!!
J Β· 13 June 2019
Agent replied Β· 11 June 2024
Thank you for your glowing 5* review of our Dixons team. It is always great to read such positive reviews and recommendations from our clients.
Best wishes, Lucy.
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5/5
GoogleThanks to Naomi, Lydia, Paul and the rest of the team for their efforts and negotiating skills in getting us a great price for our property. We are very happy with the outcome.
Adam Β· 12 June 2023
Agent replied Β· 11 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleDanielle, Lydia, Candy and Paul - They are exceptional, they helped me with everything and were very quick. We are very grateful.
Asuncion Β· 28 November 2025
Agent replied Β· 28 December 2025
Thank you so much for your kind words! We are thrilled that our team was able to provide exceptional and speedy service. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleRecently bought our first house with them, overall really good service and experience, helpful with all the struggles we faced and very diligent with everything.
David Β· 13 October 2025
Agent replied Β· 13 October 2026
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleFast and professional service end to end, btl house purchase to getting it rented. Lydia super helpful throughout for the purchase with same from Ryan on letting
John Β· 16 August 2025
Agent replied Β· 16 April 2026
Thank you for your kind words! We're so glad to hear that you had a positive experience with our team through every step of your house purchase and rental process. Lydia and Ryan are both dedicated to providing fast and professional service. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleAmazing Maddie! Madeleine and the team at Dixons were just brilliant in helping me find and close out sale on 2 properties. They know the area well. They are have both parties interest in mind and you can sooooo trust her! A real difference vs. the others I experienced in Northfields!
Ravi Β· 13 June 2018
Agent replied Β· 11 June 2024
Thank you Ravi for your amazing 5 star review of the service you received from Dixons in Northfield. It is brilliant to read that they helped you so much and felt you could put your trust in them. We look forward to helping you again in the future. Kind Regards, Emma.
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5/5
GoogleBrilliant letting agent Paul helped me to find the right property. Whole service from the staff was great. Thank you
Lisa Β· 13 October 2025
Agent replied Β· 8 December 2024
Thank you Lisa for leaving us your glowing 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleExtremely professional service. At the initial meeting for the valuation, everything was explained clearly and gave me a lot of confidence in regards to what they said is what they would deliver. The professional pictures taken were great quality. The most pleasing thing for me was I had viewings as soon as I had the initial visit (before it was even listed) and had an offer within a couple of days. Beyond that I was pleased at how well the chain was managed. Great service and would definitely use againPositiveProfessionalism
Zeeshan Β· 25 August 2022
Agent replied Β· 11 June 2024
Thank you for taking the time to leave us this fantastic 5* review and kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleLydia was very quick and efficient and made my task easy for me to purchase my first property in Birmingham. Lydia, Dale and the team were always helpful throughout the process and continue to offer their services post completion. Will definitely recommend and use again.
Humma Β· 13 June 2019
Agent replied Β· 11 June 2024
Hi Humma,
Congratulations on the purchase of your property. The team aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service.
Kind regards, Sarah
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5/5
Google100% recommended. After dealing with a few agents as a first time buyer with my fiancΓ© (some ok some not) this place gave a totally different experience. We dealt with Chris directly who again gets top marks for going above and beyond to make sure everything is in place and that we had all the info needed. They also have Matt (a mortgage advisor who works for Countrywide) who really puts things in black and white and doesn't hold back on any knowledge he has. Even just popping into the office for the necessaries is pleasant, very happy and surprisingly welcoming with the best cuppa on the highstreet. I would recommend this place to anybody. :)
Oli Β· 13 June 2016
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5/5
GoogleWell what can I say, Dan was amazing when he came out to value my property. He knew exactly what he was doing, and talking about. Very friendly and professional. Could not thankyou him enough, highly recommend to anyone π β¦
Kelly Β· 12 June 2020
Agent replied Β· 11 June 2024
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
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5/5
GoogleFantastic service. Was able to get it completed quickly after the solicitors had a breakdown of communication.
Lydia and Levi were lovely and so helpful the whole way through.PositiveResponsiveness, Professionalism
Naomi Β· 12 June 2022
Agent replied Β· 11 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations
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5/5
GoogleDale & Lydia were great throughout the process of buying our house.
Dale was great when organising viewings prior to making an offer & Lydia was also very good once we'd made an offer and keeping us updated on the vendors situation.
Az Β· 13 June 2019
Agent replied Β· 11 June 2024
Thank you Azall for your kind words. Kind regards, Mark
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5/5
GoogleI highly recommend the team at Dixons as I've had such a positive experience dealing with them. I've had every confidence in them from the start when Paul Orme came out to value my property.
Since then he has always been welcoming, friendly and very professional. He readily offered advice and kept in close contact throughout.
Everything I could have hoped for. Many thanks.
Marion Β· 17 July 2023
Agent replied Β· 11 June 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAfter a slow start I was very impressed with Lydia and staff at Dixons, I thought they were very helpful and professional in the sale of the house.
Stevan Β· 10 April 2025
Agent replied Β· 20 May 2025
Thank you for taking the time to share your experience and for your wonderful 5* review Stevan! Kind regards, Lucy, Customer Relations.
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5/5
GoogleJust like to say a Big Big Thankyou to Matthew Patterson! Buying are first house we didn't no what to do etc and with covid restrictions it was mostly contact through emails and phone calls so that in it self was difficult at times. But matt was fantastic he always went above and beyond to find a solution to obstacles that got in the way. We couldn't be more grateful and we appreciate all his effort. 100% Recommend.
Sean Β· 12 June 2021
Agent replied Β· 11 June 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleLydia was amazing supporting the entire process to move ahead when we had some pitfalls on our way. High professionalism and speed of response were definitely remarkable.
Elisa Β· 12 June 2021
Agent replied Β· 11 June 2024
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
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4/5
GoogleGood service and support provided.
Shade Β· 13 October 2025
Agent replied Β· 13 October 2026
Thank you for your lovely review Shade. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe went into dixsons estate agents after haveing a bad time with others . We were made very welcome and received all the help we needed from what i can only call the A team . Consisting of Matthew the money man with all the answers ,dale the young man with lots of charm and knowledge, then came Lydia she is the no nonsense operator of the A TEAM. They all had lots of time for us and took all the stress of buying a house off are shoulders. I would recommend this team of people to anyone thinking of buying or selling a house.
Ivor Β· 13 June 2019
Agent replied Β· 11 June 2024
Thank you Ivor for your recommendation and wonderful 5* review. It is great to read that you had such a great experience.
Kind regards, Scott
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5/5
GoogleExcellent service from Dan and Dale. The property had been on the market for 2+ months with an online agent. Within a fortnight of Dixons taking over a buyer has been found. Nothing is too much trouble for the team, they even went out and got keys cut so I could keep mine. Both gents were very polite and kind in every dealing I had with them. Made me feel much better about spending the money on a shop-based agent. Wish I'd done it in the first place. Thanks
Victoria Β· 13 June 2019
Agent replied Β· 11 June 2024
Dear Victoria,
Thank you for the excellent review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at the Northfield branch.
Kind Regards,
Sarah
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5/5
GoogleI recently purchased a house through Dixons, dealing in particular with Lydia Davies. It was a pleasure dealing with Lydia, who diligently pursued matters and as a result, we progressed to completion in a timely manner.
Freddy Β· 17 August 2024
Agent replied Β· 24 August 2024
Thank you Freddy for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleBought a house with dixons and couldnβt fault them. They were efficient and honest with all their communications. Full of knowledge and information. Completely trusted them. They were transparent throughout. I would highly recommend and would use them again in the future for the sale of our own property. Thank you.
Haleigh Β· 15 October 2023
Agent replied Β· 11 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI cant thank Dixons enough, and Lydia was amazing! She went above and beyond during the process of buying our first house. Highly recommended!
Michelle Β· 12 June 2021
Agent replied Β· 11 June 2024
Thank you for the wonderful recommendation and 5* review. Kind regards Lucy, Customer Relations
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5/5
GoogleLydia and the team have been so helpful throughout the whole process, taking the stress out of house buying. Not question to big or small, highly recommended!
Helen Β· 12 June 2020
Agent replied Β· 11 June 2024
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
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