Trusted Agent profile · Birmingham
★★★★★
211 reviews across 1 platform
830 Bristol Road South, Northfield, Birmingham, B31 2NS
Dixons's office in Birmingham, at 830 Bristol Road South, is rated 4.8 out of 5 across 211 reviews on 1 platform, including 211 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Dixons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleFantastic service from start to finish. everyone was incredibly helpful and reassuring through every step. highly recommended
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleMatt has provided an excellent service in helping me buy my first house - explaining the buying process, supporting me in selecting a mortgage that suits my finances and long term plans, and providing support throughout the conveyancing process. Thanks again Matt! Dan
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).
5/5
GoogleProperty sold quickly and without any issues.
Thank you for taking the time to leave us this amazing 5* review Claire Hambleton. Kind regards Lucy, Customer Relations.
5/5
GoogleExcellent service provided by Matthew, the mortgage advisor. He took the time to find the best mortgage and insurance products for me, being realistic about my monthly repayments. He kept in touch throughout the process, all the way to completion. Highly recommended.
Thank you for your wonderful 5* review about Mathew. Best wishes, Scott
5/5
GoogleAbsolutely fantastic service from the agent Dale Williams, through to the managers Daniel Bulmer and Lydia. Very efficient, thorough, easy to communicate with and most importantly a lovely team of people. Thank you so much. Natalie, Antonietta and Angelo
Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott
5/5
GoogleLydia and Nikki fought tooth and nail to get us into our property on time, and I am incredibly grateful, thank you for all your hard work!
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI found Dixon's were keen to find a buyer, efficient, and responsive to my calls and request for explanations and information, and would be happy to use them again.PositiveResponsiveness, Quality, Professionalism
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
5/5
GoogleI went into Dixons to get information regarding houses for sale in the area. I found the staff very helpful and knowledgeable assisting me with my enquiries. Thank you for your help well done guys .
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Donna.
5/5
GoogleService from this particular Dixons was impeccable and the highly professional approach from Dale and Lydia provided appropriate and precise communication to help finalise the deal. Recommended!PositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations
1/5
GoogleAbsolutely rubbish at answering the phone or getting back to you. I honestly think they just sit there and watch the phone ring.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleI'm all settled in my new house now and absolutely loving it! The process was all quite stressful but the employees here were always very helpful and quick to respond to any queries I had.
Thank you Florence, best wishes, Mark
5/5
GoogleThe Dixons team were exceptional. 14 views on the first day, followed by several offers. The chosen buyer completed without hassle. Thank you to every one involved. Dg
Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)
1/5
GoogleIncredibly unprofessional - I have a 2 page complaint letter about their behaviour. They certainly put a dampener on my experience of buying my very first home.NegativeProfessionalism
Hi Ruth, I am sorry to read that you are looking to raise a formal complaint, should you require any help with this matter, please contact us via review@countrywide.co.uk so that we can guide you to the correct team. Stay safe!
5/5
GoogleVery friendly staff! They help us to buy our first home in really short time ! Thank you Dixons !PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your 5* review!
5/5
GoogleFirst experience of a sale. Excellent support from the team, friendly and helpful. Updated at every stage. Mainly spoke with Lydia, a special thank you to her.
Thank you for your 5* review! Wonderful to read such great comments about our local team. Kind regards, Scott.
4/5
GoogleGreat service, very helpful and informative every step of the way. Constant, clear communication through Lydia - a benchmark for all other Estate Agents. Would definitely recommend.
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
5/5
GoogleYou have two exceptional staff:- Dale and Dan buying or selling houses is extremely stressful but they truly made the whole experience so much better. Would highly recommend
Hi Zoe, Thank you your your wonderful recommendation and 5* review of our local Dixons team! I will make sure your kind comments are made known to Dale, Dan and the whole team. Best wishes, Scott
5/5
GoogleGreat people who work here all very helpful and made our house buying process very easy and not stressful would very reccomend these great very pleased.
Hi Andrew, Thank you your your brilliant 5* review and I am really pleased to read that our local Dixons team provided you with a stress free experience and service. Best wishes to you in your new home, Scott.
5/5
GoogleDale couldn't be more helpful. Matt & Ian also couldn't be more helpful and made the house searching process stress free. I cant thank them enough!
Thank you Louise for letting us know how happy you are with the service you received. Kindest regards, Mark
5/5
GoogleDale and lydia was awesome. Great customer service!!! I would recommend using them anyday.
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would highly recommend the team. Kind regards, Donna.
5/5
GoogleFantastic guys helped us sell our house in super quick time.
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5* review. Kind regards, Donna.
5/5
GoogleA very friendly, efficient and professional team made the sale of our property almost stress free.
Thank you for your wonderful five star review, it is great to read how positive your experience was with the Northfield branch of Dixons during your sale. I will make sure your kind words are passed on to the entire team at the branch. Many Thanks.
5/5
GoogleExcellent, Fast and Professional service. I would highly recommend to anyone, selling or buying. Thanks x
Thank you for taking the time to leave your delightful review, it is amazing to hear that you would highly recommend the Northfield branch of Dixons when purchasing or selling a property. I will ensure this great review is feedback to the team at the branch. Many Thanks.
5/5
GoogleFast and reliable service. Answered all of our queries quickly. Thank you. Alex and Kerlene.
It is brilliant to read your kind words about the service you have received from the Northfield branch of Dixons Estate Agents. I am very happy that you found the team to be reliable and all your queries were promptly dealt with. Your great review will be shared with the entire team at the branch. Many Thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Dixons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
