5/5
TrustpilotCentrick
My mum and dad doing great job of running this
Trusted Agent profile · Birmingham
Centrick New Homes Birmingham reviews
★★★★★
2,162 reviews across 2 platforms
The Exchange, 19 Newhall Street, Birmingham, B3 3PJ
Centrick New Homes's office in Birmingham, at The Exchange, is rated 3.9 out of 5 across 2,162 reviews on two platforms, including 341 Google reviews rated 2.8.
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Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotLIARS AND THIEVES
Agent replied · 12 June 2024
Hi Elly, We’re sorry to read about your experience and appreciate you taking the time to share your feedback. We understand how frustrating and distressing ongoing repair issues and delays in communication can be. We would like the opportunity to review the concerns you have raised regarding the repairs and reimbursement mentioned. Please could you send your property details and any relevant correspondence to customerservice@centrick.co.uk so our team can investigate this further and respond directly. Many thanks, Centrick
5/5
GoogleVery good service, I had some issues in our property and Hayley White helped us to solve the issues really efficiently. Thanks for the help and I recommend to use this company's services!
5/5
GoogleI have been very impressed with the speed and efficiency of Kal Ahmed on accounts service. She's very courteous and a credit to your company.
5/5
GoogleReceived awesome Service and support from Centrick. Entire staff is very helping and supportive. I didn't felt any hassle contacting them and getting things sorted. Highly recommend. Thanks a lot Centrick
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Hi Kerry, Thank you for your review. Kind Regards, Centrick
4/5
Googleoverall, our experience with centrick has been good. the only problem is i moved in and the toilet doesnt flush. minor issue that will hopefully be fixed today.
5/5
GoogleVery happy with the way the transfer has been handled by Centrick. Nothing was too much trouble.
5/5
GoogleI have purchased my property through Centrick property. Excellent services from Tracy Lu. I am definitely looking to invest more properties from her in the future. Bowen
5/5
TrustpilotEnthusiastic
Agent replied · 23 February 2026
Hi Mai, Thank you for your review, we will be sure to pass this on. Kind Regards, Centrick
1/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Hi 71Lektor, Thank you for sharing your feedback. We’re sorry to hear that you’re dissatisfied with your experience. … More
1/5
GoogleCowboys!
Agent replied · 16 April 2026
Hi Maxwell, Thank you for sharing your feedback. We’re sorry to hear that you’re dissatisfied with your experience. … More
5/5
GoogleEasy to work with and made the whole process of moving seemless. Would recomend the service Tom and the rest of the team provide!
5/5
GoogleVery helpful, professional and non intrusive property agency who are always on hand when necessary. Would recommend Centrick Property to anybody looking to rent.
1/5
GoogleShocking. Rude arrogant staff who have not got their customers interest at heart. A very poor management agent.
1/5
TrustpilotThese people are thieves and dishonest…
These people are thieves and dishonest stay away!!!
1/5
GoogleBy far the worst management companyNegativeQuality, Value
5/5
GoogleFantastic help, understanding and excellent customer service from Katherine Kellard today. Thank You.
5/5
Googlea very nice girl, giving a significant number of suggestions and always smiling.
5/5
GoogleBrilliant service. Staff are professional, polite and extremely helpful. A very satisfied customer.
5/5
GoogleVery happy with the service, and the flexibility to solve a minor issue.
5/5
GoogleExcellent service. Lee Pemberton offers fantastic service, prompt and efficient, many thanks
5/5
GoogleReceived excellent client service from Ryan Daly, strongly recommend the agency!
1/5
GoogleAVOID They rip you off, very dodgy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Centrick New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
