Trusted Agent profile · Birmingham
★★★★★
2,162 reviews across 2 platforms
The Exchange, 19 Newhall Street, Birmingham, B3 3PJ
Centrick New Homes's office in Birmingham, at The Exchange, is rated 3.9 out of 5 across 2,162 reviews on two platforms, including 341 Google reviews rated 2.8.
Tell us what you need and we'll put you in touch. Centrick New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
1/5
GoogleThe most unprofessional and disorganised company I have ever had the displeasure of dealing with. Feel free to check the comment in their other google profile (Centrick Birmingham) to understand how this agency works. Avoid at all costs.NegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleI am really happy with the quick responses from Lara & rent team
Thanks Sebastian, we'll ensure Lara and the rents team receive your kind words.
5/5
GoogleCentrick have rented two apartments in central birmingham for me now both within the first few days, very good professional service - exceeding my expectations. Sarah, Anil and Aaron in the lettings team and Hayley in the management team have all provided a great all round service - would highly recommend.
1/5
GoogleAnother tinpot management company, quick enough to take your fees but there staff never reply or respond to emails regarding issues on the site!
5/5
GoogleI had been searching for an apartment for ages and equally dealt with a couple of other agencies. finally, I found a very lovely apartment through Centrick, but unfortunately it was taken but they immediately found another apartment that was even better for me. the staff too are very lovely.
5/5
TrustpilotGood service
Cara has made everything smoothly for me. Thanks.
Hi Suny, thanks for the great review about Cara!
5/5
TrustpilotPrompt and efficient service
Lara has given us prompt and efficient service.
Hi Roger, thank you for the lovely review, we'll ensure it is passed onto Lara. Kind regards, Centrick
5/5
GoogleLara white was a great help in responding to my emails!PositiveResponsiveness
Thanks Kent, we'll ensure Lara receives your kind words!
5/5
GoogleLara - very responsive and gives good, realistic, commercial advice.
Thanks Rob! We'll ensure your comments are passed on
4/5
TrustpilotWhat a refreshing experience dealing…
What a refreshing experience dealing with Elaine who is professional, personable, organised and reliable. As a prospective property purchaser, it makes a change to meet an estate agent who goes the extra mile and provides exceptional customer care.
5/5
TrustpilotAxium Chris
Good concierge, very helpful and kind.
Hi Emily, thank you for taking the time to leave your review and kind words about Chris, we'll ensure they are passed on. Kind regards, Centrick
5/5
GoogleCENTRICK are just Completely AWESOME in every way
Thank you Richard for this review, great to receive especially during these challenging times. Is there a particular department you have been dealing with. Keep safe
5/5
TrustpilotGreat service
Prompt and timely communication
Hi Valentine, thanks for taking the time to leave your review. Many thanks, Centrick
1/5
GoogleThe worst building management I’ve ever seen!!!! Boiler not working for the whole building for 1 week now??? Lift stopped working for 2 months!!! Doors broken... useless and not professional at all!!NegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe are centrick property's loyal customers, use their service every year,especially a big thank you to a young lady called Tracy, she was very helpful and professional,gave us lots of advices in letting a property and tried to make things easier for us. Strongly recommend.
5/5
GoogleGood Agent, I rent my apartment from my home country and just using e-mail and telephone, contacted with one of their staff named Tracy. Easy to rent. And when I have problems, just call the Service department, it really helps. Good location, safety, very satisfy
5/5
GoogleWe are centrick property's loyal customers, use their service every year,especially a big thank you to a young lady called Tracy, she was very helpful and professional,gave us lots of advices in letting a property and tried to make things easier for us. Strongly recommend.
5/5
TrustpilotExcellent support
Excellent sales, simple and easy. Good communication. Cara Morris supported my search for the property and couldn’t have done a better job, she was honest with her answers and has been great help throughout.
1/5
TrustpilotTerrible service.
Hi Le, Thank you for your feedback. We regret to hear about any challenges in reaching our team. We’ve requested your information through this review to investigate further. Please provide your name and property details or get in touch with us directly at customerservice@centrick.co.uk. Kind Regards, Centrick
5/5
GoogleI have dealt with Centrick Property over the last two years specifically with David Hanford and Laura Christmas. I have bought a number of properties through them and are managing my portfolio. I received an excellent professional service.I will highly recommend them. Manjit Singh
4/5
GoogleSearching for a flat to rent could be stressful especially when you dealing with different agencies. When I rang Centrick to arrange viewing I received great service. I have been dealing with Harry and Sarah, very helping and supportive team. Highly recommend.
1/5
GoogleReally poor management of MH Maidstone. The building has gown down hill since centrick took over.
5/5
GoogleSome of the best customer service I've ever experienced. I highly recommend the team in Solihull and would recommend anyone to buy or rent a property from them. Thanks for all of your help and support over the last year!
4/5
GoogleI was looking for a studio few days ago; one of my friends suggests me to go to Centrick property. Excellent service with Tracy, she is very friendly, helpful and with patience as well, happy to dealt with her.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Centrick New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
