Trusted Agent profile · Birmingham

Centrick New Homes Birmingham reviews

3.9

★★★★★ Good

2,163 reviews across 2 platforms

The Exchange, 19 Newhall Street, Birmingham, B3 3PJ

Centrick New Homes's office in Birmingham, at The Exchange, is rated 3.9 out of 5 across 2,163 reviews on two platforms, including 341 Google reviews rated 2.8.

Google logo

2.8 / 5

341

Reviews on Google

This office

Trustpilot logo

1,822

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Quintin

Quintin, thank you for arranging view. Excelleent service.

Brijesh · 11 April 2023

Agent replied · 12 June 2024

Hi Brijesh, thank you for leaving us a 5* review, we will be sure to pass on your kind words to Quentin! Kindest regards Centrick

1/5

Trustpilot

Very bad experience

Very bad experience. Wish I had not ever dealt with them. Poor. 1 star is generous.

Matthew · 13 June 2022

Agent replied · 12 June 2024

Hi Matthew, We're sorry to hear this about your experience with us. Please could you provide us with more detail about your experience to customerservice@centrick.co.uk so we are able to address these issues with the necessary actions. Kind regards, Centrick

5/5

Google

Very professional agents, would definitely use again. Tom Hayden was very helpful and answered all queries.

Emma · 14 June 2016

5/5

Trustpilot

Zohra Fazal excellent customer services…

Zohra Fazal excellent customer services orientation she exceeded expectations thank you very much

Princess · 4 October 2022

Agent replied · 12 June 2024

Thank you for leaving us a 5 star review!We really appreciate your kind words and we will be sure to pass them on to Zohra.Kindest Regards, Centrick.

5/5

Trustpilot

Great improvement at Gooch House since…

Great improvement at Gooch House since Nishka has taken over management.  Issues are dealt with promptly and she shows interest in residents feedback.

Hafsa · 29 March 2021

Agent replied · 29 August 2024

Hi Hafsa, thanks so much for taking the time to leave your review and for the wonderful words about Nishka, we'll ensure they are passed on. We're also so glad you are happy with the ongoing management of your building. Kind regards, Centrick

1/5

Google

Terrible management.

Amy · 16 September 2023

Agent replied · 12 June 2024

Hi Amy, we're sorry to hear about this experience. We are looking to contact you today based on the name you have provided. In the meantime, please could you send the property details to customerservice@centrick.co.uk so that we can ensure we are contacting the correct person. Kind regards, Centrick.

5/5

Trustpilot

Dealt with my enquiry quickly and efficiently

Very pleased with service

ABC · 24 July 2023

Agent replied · 12 June 2024

Hi ABC, thank you for leaving us a 5* review. We will be sure to pass on your kind words to the team. Kindest regards, Centrick.

5/5

Trustpilot

Quick response

Quick response. Very helpful

Nicole · 19 July 2023

Agent replied · 12 June 2024

Hi Nicole, thank you for leaving us a 5* review. Kindest regards, Centrick.

5/5

Trustpilot

Great service from Cara Morris

Great service from Cara Morris, she helped me a lot and did her best to meet my needs. I really appreciated it

Erika · 14 May 2021

Agent replied · 29 August 2024

Hi Erika, Thanks so much for taking the time to leave your review and kind words about Cara, we'll make sure they are passed on. Kind regards, Centrick

5/5

Trustpilot

Quentin

Quentin. Very explanatory.

Venkat · 9 August 2023

Agent replied · 12 June 2024

Hi Venkat, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.

5/5

Trustpilot

The apartment was shown to me by Cara…

The apartment was shown to me by Cara Morris. She is an extremely polite person and answered all my queries patiently.

Anuj · 13 July 2021

Agent replied · 12 June 2024

Hi Anuj, Thank you for taking the time to write this review and for your kind words about Cara. We will make sure they are passed on to her. Kind regards, Centrick

4/5

Trustpilot

Prompt reply and actively assisting the…

Prompt reply and actively assisting the tenants to search for the right property.

Lucy · 25 August 2022

Agent replied · 12 June 2024

Hi Lucy, Thank you so much for leaving us a review! We appreciate you taking the time. Best, Centrick

5/5

Trustpilot

Excellent customer service and good…

Excellent customer service and good communicator

Mayowa · 27 April 2023

Agent replied · 12 June 2024

Hi Mayowa, thank you for leaving us a 5* review. Kindest regards Centrick

5/5

Trustpilot

Marwan the axium concierge ,good…

Marwan the axium concierge ,good man!kindful man good person!nice man

陈微 · 9 December 2022

Agent replied · 12 June 2024

thank you for leaving us a 5 star review!!we really appreciate your kind words and we will be sure to pass your kind words on to marwan.many thanks centrick.

5/5

Trustpilot

Rent apartment

A very responsible agent, Quentin provided very good service and patiently answered my questions

Weijia · 29 June 2022

Agent replied · 12 June 2024

We appreciate you taking the time to leave us a lovely review! Best, Centrick

5/5

Trustpilot

thank you

Agent Quentin did a really fast and efficient job, great communication, thank you!

Amy · 11 August 2022

Agent replied · 12 June 2024

Thank you so much for leaving us a 5 star review. We'll pass on your kind words to Quentin Best, Centrick

5/5

Trustpilot

Currently going through renting a…

Currently going through renting a property with Hollie from Centrick. Really helpful and reliable agent ! So far so good!!

Daniel · 2 August 2021

Agent replied · 12 June 2024

Hi Daniel, Thank you for taking the time to write this review and for your kind words regarding Hollie. We will ensure they are passed on. Kind regards, Centrick

4/5

Trustpilot

Good

Was good, explain alot about the apartment.

Karo · 16 March 2023

Agent replied · 12 June 2024

Hi Karo, thank you for leaving us review! Kindest regards Centrick

5/5

Google

I am new to Birmingham, fresh out of university. I am glad that I found Centrick through a friend because they really saved me from a lot of anxiety of looking for a flat in a new city. The staff are friendly and very helpful. They are very clear with their fees and quick with their service. I will use their service again.

Nate · 15 June 2013

5/5

Trustpilot

Very nice service

Very nice service by Mr. Quentin. Prompt and specific and great demeanor!

Narmada · 7 September 2022

Agent replied · 12 June 2024

Thank you so much for your 5 star review! Best, Centrick

5/5

Trustpilot

the company and Mr Quentin Lee are…

the company and Mr Quentin Lee are great.

Moslem · 2 February 2023

Agent replied · 12 June 2024

Thank you for leaving us a 5 star review!

5/5

Trustpilot

Excellent experience

Happy experience with Mr. Quentin Lee, who provided us excellent customer service.

Joyce · 5 September 2022

Agent replied · 12 June 2024

Thank you for leaving us a 5 star review!We really appreciate your kind words and we will be sure to pass them on to Quentin.Kind regards, Centrick.

5/5

Trustpilot

Lovely staff

Lovely staff, I was looking for a last-minute flat, and the centrick staff was very helpful and super efficient.

Ines · 13 August 2021

Agent replied · 12 June 2024

Hi Ines, Thank you for your 5 star review, we really appreciate it. Kind regards, Centrick

4/5

Trustpilot

Thanks for Quentin looking for the…

Thanks for Quentin looking for the houses for me with so much patience.

Yunzhi · 29 June 2022

Agent replied · 12 June 2024

Thank you so much for leaving a review! Your kind words will be passed on. Best, Centrick

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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