Trusted Agent profile · Birmingham
★★★★★
2,166 reviews across 2 platforms
The Exchange, 19 Newhall Street, Birmingham, B3 3PJ
Centrick New Homes's office in Birmingham, at The Exchange, is rated 3.9 out of 5 across 2,166 reviews on two platforms, including 341 Google reviews rated 2.8.
Tell us what you need and we'll put you in touch. Centrick New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
4/5
TrustpilotPrompt answers from a manager.
I contacted a manager directly. His answers were prompt and helpful.
Hi Karol, thank you for leaving us a 4* review. We will pass on your kind words to the team. Kindest regards, Centrick.
5/5
TrustpilotFast response to the issue.
Fast response to the issue.Good communication
Hi Sharon, thank you for taking the time out to write this review. We will ensure your kind words are passed on to the team. Kind regards, Centrick.
5/5
TrustpilotNice experience
Smooth easy going process.
Hi customer, thank you for taking the time out to leave a 5* review. Kind regards, Centrick.
5/5
TrustpilotThe whole process was smooth
The whole process was smooth. It was a terrific experience with Zohra as my handler.
Thank you for leaving us a 5 star review!
5/5
TrustpilotSmooth and positive experience with…
Smooth and positive experience with centrickc no complaints and always fast response, Our agent was Quentin lee.
Thank you for leaving us a 5 star review!Many Thanks Centrick.
5/5
TrustpilotQuantin did a very good job presenting…
Quantin did a very good job presenting the property, very nice house too.
Hi Waycle, thank you for leaving us a 5* review, we will be sure to pass on your kind words to Quentin! Kindest regards Centrick
5/5
TrustpilotLara white helped me with some issues…
Lara white helped me with some issues within my accommodation. She was very responsive and provided quality customer service. All issues were quickly resolved .
Hi Tom, Thank you for taking the time out to write this review and for your kind words regarding Lara. We will ensure they are passed on. Kind regards, Centrick
5/5
TrustpilotHad a viewing with quentin today
Had a viewing with quentin today. he was very helpful!
Hi Hamiya, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.
5/5
TrustpilotExcellent service
Excellent service, very quick response, very helpful
Hi Barry, thank you for taking the time out to write this review and for your kind words regarding the team. We will ensure they are passed on. Kind regards, Centrick.
5/5
TrustpilotHad a great tenancy in Moseley Central…
Had a great tenancy in Moseley Central and was made a lot easier by Harjit Kaur who was always on hand to help with anything needed.
Hi Tom, Thank you for taking the time out to write this review and for your kind words regarding Harjit. We will ensure they are passed on. Kind regards, Centrick
5/5
Trustpilotnice agent to show around the room
nice agent Quentin Lee to show around the room
Hi Li, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.
5/5
TrustpilotQuentin lee
Quentin leeCentrick Very good communicative and responsible
Hi Eve, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.
5/5
TrustpilotCentrick viewing with Quentin
I had my viewing with Quentin, he is very professional and friendly and answered all my questions. Thankyou Quentin.
Thank you for leaving us a 5 star review!We really appreciate your kind words and we will be sure to pass them on to Quentin.Best, Centrick
5/5
TrustpilotQuentin give us a great experience
Quentin give us a great experience! Totally recommend it!
Hi Katherine, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.
5/5
TrustpilotChris of Axium is Super👍👍
Chris helped my family going through a tough time during our moving-in and setting up a new home.He cheers everyone with his sunny smiles. We all love him😘
Hi, thanks for taking the time to leave your review and we're thrilled to hear you were helped through your move in and for the kind words about Chris! We'll make sure they are passed onto him. Kind regards, Centrick
4/5
TrustpilotNice viewing
Mr Quentin explained the whole procedure of renting a flat in detail which is very kind and useful.
Thank you for the great review. We will be sure to pass on your feedback to Quentin. Kindest regards, Centrick
5/5
TrustpilotNice agent and patient
Nice agent and patient, thank you mr Quentin Lee, keep your Good hard working on
Thank you for leaving us a 5 star review!
5/5
TrustpilotLovely service and support from Lara…
Lovely service and support from Lara White.Swift responses to emails and always on hand to answer ask questions we have.Amazing lady.
Hi Marzena, Thank you for taking the time out to write this review and for your kind words regarding Lara. We will ensure they are passed on. Kind regards, Centrick
5/5
TrustpilotVery professional stuff and lovely…
Very professional staff and lovely experience
Hi 少凡 张, thank you for taking the time out to write this review and for your kind words regarding the team. We will ensure they are passed on. Kind regards, Centrick.
5/5
GoogleI had many experience with property agents in Birmingham before I contacted with Tracy Lu from Centrick. While the best one I have ever had is from Tracy. She knew everthing I needed and deal with my purchasing very seriously as her own issue. She is always nice to everyone and willing to provide any help we need.I will definitely recommend Centrick and Tracy to my friends! Thanks again~
1/5
TrustpilotVery poor management
Very poor management , never communicate or fix things. Truly terrible.
Good afternoon, we’re sorry to hear the frustration with the current lift outage and maintenance situation at Miller Heights, we are currently working with all parties to resolve a number of historic issues. We recognise that this is impacting residents and are engaged at all levels to find the right solutions for all Miller Heights residents. Unfortunately, the solutions to some of the issues are complicated but please rest assured, we are committed to rectifying this and will schedule a residents meeting as soon as feasible so we can discuss the concerns and solution options.We appreciate your patience and if there is anything we can do to help in the meantime please contact your property manager or get in touch with customerservice@centrick.co.uk
5/5
TrustpilotThank you for Quentin's quick and efficient to help us to rent a suitable apt.
Great for meeting Quentin. He is helpful in renting a suitable apartment for us.
Thank you for leaving us a 5 star review!
1/5
GoogleAdvised by seniors staff that they are unable to take payment by debit card unbelievable totally unresponsive generally sub standardNegativeResponsiveness
Hi Chris, We're sorry to hear you feel this way about your experience with us. If you could provide more details of your experience and send them to customerservice@centrick.co.uk, we can then look into this for you. Kind regards, Centrick
5/5
GoogleShoutout to tenancy managers Kiran and Precious at the Birmingham office who handled my many queries professionally, politely and quickly.
Hi Lucy, Thank you for taking the time out to write this review and for your kind words regarding Kiran and Precious. We will ensure they are passed on. Kind regards, Centrick
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Centrick New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
