Trusted Agent profile · Birmingham

Centrick New Homes Birmingham reviews

3.9

★★★★★ Good

2,166 reviews across 2 platforms

The Exchange, 19 Newhall Street, Birmingham, B3 3PJ

Centrick New Homes's office in Birmingham, at The Exchange, is rated 3.9 out of 5 across 2,166 reviews on two platforms, including 341 Google reviews rated 2.8.

Google logo

2.8 / 5

341

Reviews on Google

This office

Trustpilot logo

1,825

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

We had a great experience viewing a…

We had a great experience viewing a property in Bimringham with Quentin.

Luca · 23 August 2023

Agent replied · 12 June 2024

Hi Luca, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.

5/5

Trustpilot

Quinton Was very kind and helpful and…

Quinton Was very kind and helpful and understanding .

Rawan · 6 November 2023

Agent replied · 12 June 2024

Hi rawan alsayyed, thank you for taking the time out to write this review and for your kind words regarding Hollie. We will ensure they are passed on. Kind regards, Centrick.

5/5

Trustpilot

Quentin explained property very nicely…

Quentin explained property very nicely and the process of application as well

Customer · 17 August 2023

Agent replied · 12 June 2024

Hi, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.

5/5

Trustpilot

The process was quite smooth and…

The process was quite smooth and unproblematic

Ekom · 16 December 2023

Agent replied · 16 June 2024

Hi Ekom, thank you for taking the time out to write this review and for your kind words regarding Hollie. We will ensure they are passed on. Kind regards, Centrick.

5/5

Trustpilot

Quentin was amazing.

I had two viewings with Quentin and it was a really lovely experience. He was early, polite and very helpful in answering my questions.

Mariam · 26 June 2022

Agent replied · 12 June 2024

Thank you for taking the time to leave us a review! We really appreciate your kind words. Best, Centrick

5/5

Trustpilot

Lara arrange Richard to solve heater problems

I told Lara our heater was not function, she replied me quickly and sent Richard to my place to solve the problem. Thank a lot to Lara .

天使 · 1 December 2021

Agent replied · 12 June 2024

Hi there, Thank you for taking the time out to write this 5 star review and for your kind words regarding Lara. We will ensure they are passed on. Kind regards, Centrick

1/5

Trustpilot

they only care about money you could…

they only care about money you could live in a swamp for all they care

Warren · 17 May 2023

Agent replied · 12 June 2024

We are sorry you feel this is the case, please can you email customerservice@centrick.co.uk with your details and the address of the property so that we can look in to this further. Thank you this is important to us, as if we have made mistakes we need to rectify them and ensure this does not happen again.

5/5

Trustpilot

Understood my issue and resolved it…

Understood my issue and resolved it quickly and efficiently

Customer · 25 October 2023

Agent replied · 12 June 2024

Hi, thank you for taking the time out to write this review. We will pass your kind words on to the team! Kind regards, Centrick.

5/5

Trustpilot

Brilliant!

Brilliant experience with Centrick. Very friendly and helpful service from both Gary and Hollie that made the process of renting my first flat very straightforward and simple. Thank you Centrick!

Sam · 14 July 2021

Agent replied · 12 June 2024

Hi Sam, Thank you for taking the time to write this review and for your kind words regarding Gary and Hollie. We will make sure they are passed on to them. Kind regards, Centrick

5/5

Trustpilot

Brilliant!

Brilliant experience with Centrick. Very friendly and helpful service from both Gary and Hollie that made the process of renting my first flat very straightforward and simple. Thank you Centrick!

Sam · 14 July 2021

Agent replied · 29 October 2024

Hi Sam, Thank you for taking the time to write this review and for your kind words regarding Gary and Hollie. We will make sure they are passed on to them. Kind regards, Centrick

5/5

Trustpilot

Marwan He was very welcoming

Marwan He was very welcoming. And he was helpful when needed.

Jiamin · 31 August 2023

Agent replied · 12 June 2024

Hi Jiamin, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Marwan. Kindest regards, Centrick.

5/5

Trustpilot

Very helpful staff & good follow up…

Very helpful staff & good follow up communication to our enquiries

Rachael · 31 August 2023

Agent replied · 12 June 2024

Hi Rachael, thank you for leaving us a 5* review. We will be sure to pass on your kind words to the team. Kindest regards, Centrick.

5/5

Trustpilot

Quentin

Quentin - great service, very helpful. Quick and prompt replies to emails.

Ciara · 4 August 2023

Agent replied · 12 June 2024

Hi Ciara, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Quentin. Kindest regards, Centrick.

5/5

Trustpilot

Thank you centrick for giving us all a…

Thank you centrick for giving us all a Julie! It's so handy to make a call and get all info needed on the building and the area. Keep it up Julie

Robert · 22 April 2021

Agent replied · 29 August 2024

Hi Robert, thanks for taking the time to leave your lovely review about Julie, we'll ensure it's passed on!

5/5

Trustpilot

Call handler efficient and helpful

Friendly and very helpful call handler Amin who promptly assisted with my query.

Clare · 6 July 2023

Agent replied · 12 June 2024

Hi Clare, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Amin. Kindest regards, Centrick.

5/5

Trustpilot

door lock problem

My front door lock have some problem that cannot unlock smoothly. And Kiran Shoker helped to arrange and fix the problem very efficiently.Really appreciate for her assistance!

Felix · 6 January 2022

Agent replied · 12 June 2024

Hi Felix, Thank you for taking the time out to write this 5 star review and for your kind words regarding Kiran. We will ensure they are passed on. Kind regards, Centrick

5/5

Trustpilot

Great customer services

Philip · 1 March 2024

Agent replied · 12 June 2024

Hi Philip, Thank you for leaving us a 5 star review! We really appreciate your kind words and we will be sure to pass them on to the team. Kindest regards Centrick

5/5

Trustpilot

Got very good responses from Quentin…

Got very good responses from Quentin Lee from Centrick team. Also would recommend to go via Centrick team to get good property

Sandeep · 27 August 2022

Agent replied · 12 June 2024

Thank you for leaving us a 5 star review!We really appreciate your kind words and we will be sure to pass them on to Quentin.Best, Centrick

5/5

Trustpilot

Really helpful always kept me updated

Really helpful always kept me updated, really easy process, communication was outstanding Lara handled my application literally a 10/10 service from her !!! She’s a great asset to the company!!

Eniola · 17 June 2021

Agent replied · 12 June 2024

Hi Eniola, thanks for taking the time to leave your review and lovely words about Lara. We'll ensure they are passed on. Kind regards, Centrick

5/5

Google

I got into contact with Shane when another car had been persistently parking in my car parking space for over a month. Shane dealt with the problem quickly and 2 days after I reported it the car had been removed appropriately. Really appreciate the efficient management, just wish I'd emailed sooner and not left it so long! Thanks for great service :)

Sarah · 13 June 2021

5/5

Trustpilot

Marwan

Marwan He is useful and helpful to me when I need help.

Yuen · 27 July 2023

Agent replied · 12 June 2024

Hi Yuen, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Marwan. Kindest regards, Centrick.

5/5

Trustpilot

Great service

Great service, and excellent attitude to work by turkay

Saim · 11 October 2023

Agent replied · 12 June 2024

Hi, thank you for taking the time out to write this review and for your kind words regarding Turkay. We will ensure they are passed on. Kind regards, Centrick.

5/5

Trustpilot

I would like to give 5 star to Marwan…

I would like to give 5 star to Marwan who is super helpful and patient. Glad to have such a nice staff here in our community.

Joel · 11 February 2022

Agent replied · 12 June 2024

Hi Joel, Thank you for taking the time out to write this review and for your kind words regarding Marwan. We will ensure they are passed on. Kind regards, Centrick

5/5

Google

Great experience with Centrick Property all round. Quick and professional service, friendly and helpful staff. Special thanks to Chelsea Vickers for all her help.

N · 15 June 2015

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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