Trusted Agent profile · Birmingham

Centrick New Homes Birmingham reviews

3.9

★★★★★ Good

2,166 reviews across 2 platforms

The Exchange, 19 Newhall Street, Birmingham, B3 3PJ

Centrick New Homes's office in Birmingham, at The Exchange, is rated 3.9 out of 5 across 2,166 reviews on two platforms, including 341 Google reviews rated 2.8.

Google logo

2.8 / 5

341

Reviews on Google

This office

Trustpilot logo

1,825

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Centrick have been great

Centrick have been really accomodating in a difficult situation. Our agent Harjit has gone above and beyond to make our moving out experience easy and simple. Best letting agency I've ever had.

Elliot · 8 October 2021

Agent replied · 12 June 2024

Hi Elliot, Thank you for taking the time out to write this review and for your kind words regarding Harjit, we will ensure they are passed on. Kind regards, Centrick

5/5

Trustpilot

Great individual very welcoming and…

Great individual very welcoming and helpful towards us thank you very much Quinton.

Imaad · 5 October 2023

Agent replied · 12 June 2024

Hi Imaad, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.

5/5

Trustpilot

Quentin Lee provided an exceptional…

Quentin Lee provided an exceptional service,I am delighted with my experience!

Lee · 20 November 2023

Agent replied · 12 June 2024

Hi Lee, thank you for taking the time out to write this review and for your kind words regarding Quentin. We will ensure they are passed on. Kind regards, Centrick.

5/5

Trustpilot

Great helpfull staff

Quentin and Hollie are both very helpful and helpful and lovely staff.By far the best letting agent I have come across in Birmingham.

Tim · 1 December 2022

Agent replied · 12 June 2024

Hi Tim, Thank you for leaving us a 5 star review. We will be sure to pass your kind words onto Quentin and Hollie.Many Thanks Centrick

5/5

Trustpilot

Fast, efficient and user friendly process

The process was extremely fast, easy and the executive were extremely helpful

Rohit · 25 October 2023

Agent replied · 12 June 2024

Hi, thank you for taking the time out to write this review. We will pass your kind words on to the team! Kind regards, Centrick.

1/5

Google

Nobody answers the phone. I have been calling for weeks now. I pressed the selection after the voice prompt. Just several rings then the call ends. I dont understand why they provide a number to contact them when no one answers on the other end of the line anyway.

Doc · 13 June 2023

4/5

Trustpilot

Good customer service

Very helpful and followed through with email.

Virginia · 15 February 2024

Agent replied · 12 June 2024

Hi, Virginia. Thank you for taking the time out to write this review. We will ensure your feedback is passed on. Kind regards, Centrick.

5/5

Trustpilot

He was polite and professional while…

He was polite and professional while showing us the apartment.

Ashish · 9 December 2023

Agent replied · 12 June 2024

Hi Ashish, thank you for taking the time out to leave a 5* review. Kind regards, Centrick.

1/5

Google

Horrible customer service, they don't respond to emails and when you do manage to get in touch with them they are rude and unhelpful. Use someone else

Jason · 13 June 2022

Agent replied · 12 June 2024

Hi Jason, We are sorry to hear you feel you have had a negative experience with us. Please can you email customerservice@centrick.co.uk so we can look into this further for you. Kind regards, Centrick

5/5

Trustpilot

My agent was olga who was very helpful…

My agent was olga who was very helpful and sweet with all the questions i had

Uchenna · 8 July 2023

Agent replied · 12 June 2024

Hi Uchenna, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Olga. Kindest regards, Centrick.

5/5

Trustpilot

Helpful and always friendly on the…

Helpful and always friendly on the phone. Take requests seriously. Always have a good experience

Kirsten · 3 August 2023

Agent replied · 12 June 2024

Hi Kirsten, thank you for leaving us a 5* review. We will be sure to pass on your kind words to the team. Kindest regards, Centrick.

5/5

Trustpilot

Thanks Lara

Thanks LaraYour willingness to help out wherever there is a need is greatly appreciated. It's that kind of flexibility and dedication that will help this company grow to its full potential.

Sultan · 11 November 2021

Agent replied · 12 June 2024

Hi Sultan, Thank you for taking the time out to write this review and for your kind words regarding Lara. We will ensure they are passed on. Kind regards, Centrick

5/5

Trustpilot

Top quality w Mollie!

Amazed with brilliant service from Centrick. Mollie provided quick and positive responses to any of my queries, and went the extra mile to ensure I got the place I wanted. Couldn't be happier!

Tarek · 25 June 2021

Agent replied · 12 June 2024

Hi Tarek, thanks so much for taking the time to leave your review and for the kind words about Mollie, we'll ensure they are passed on. Kind regards, Centrick

5/5

Trustpilot

I’ve had an excellent experience with…

I’ve had an excellent experience with Centrick thanks largely to Stella Xydias’ hard work and flexibility, organising viewings around my work schedule despite the challenges during the pandemic. Very grateful for your help.

Mathew · 23 June 2021

Agent replied · 12 June 2024

Hi Mathew, thanks for taking the time to leave your review and kind words about Stella, we'll ensure they are passed on. Kind regards, Centrick

5/5

Trustpilot

Amin got straight to the point and his…

Amin got straight to the point and his answer was detailed

Mr · 8 November 2023

Agent replied · 12 June 2024

Hi Mr Bassi, thank you for taking the time out to write this review and for your kind words regarding Amin. We will ensure they are passed on. Kind regards, Centrick.

5/5

Trustpilot

Ryan’s manner was pleasant and he was…

Ryan’s manner was pleasant and he was helpful in answering the questions I asked him.

Clare · 29 July 2023

Agent replied · 12 June 2024

Hi Clare, thank you for leaving us a 5* review. We will be sure to pass on your kind words to Ryan. Kindest regards, Centrick.

5/5

Trustpilot

Quentin

QuentinHad a great experience, very helpful and guided everything,moreover, available at exact time which was given to me.

Al · 3 May 2023

Agent replied · 12 June 2024

Hi Al, thank you for leaving us a 5* review, we will be sure to pass on your kind words to Quentin! Kindest regards Centrick

5/5

Google

We have been working with Centrick for a number years delivering a range of fire safety and electrical solutions. The property management team offer an excellent service and they always go the extra mile for their clients.

Pat · 13 June 2020

Agent replied · 12 June 2024

Thanks for the kind words Pat and we look forward to many more years of partnership. Many thanks, Centrick

5/5

Trustpilot

Centrick made my process of renting my…

Centrick made my process of renting my first flat in Birmingham very intuitive and easy.Thanks to the expertise of Mollie Cleverley I was able to start signing the papers the same day.

Nick · 13 August 2021

Agent replied · 12 June 2024

Hi Nick, Thank you for taking the time out to write this review and for your kind words regarding Mollie. We will ensure they are passed on. Kind regards, Centrick

5/5

Trustpilot

First Class Services

Quentin. Thanks for your quick response and offering us a first class services in viewing and following up supports. We appreciated all your effort.

Yueman · 28 September 2022

Agent replied · 12 June 2024

Thank you for the 5 star review! Best, Centrick

1/5

Trustpilot

This company is a joke DO NOT RENT WITH…

This company is a joke DO NOT RENT WITH THEM. I have had maintenance issues after issue and not been compensated accordingly. Nor has the customer services been helpful. Court case pending.

Amy · 11 August 2021

Agent replied · 12 June 2024

Hi Amy, We are really sorry to hear you feel you had a negative experience with us. We would really like to look into this further for you so if you could please email customerservice@centrick.co.uk, we can investigate this and help to resolve the problem. Kind regards, Centrick

5/5

Google

Mo good barber perfect nice

The · 14 March 2024

Agent replied · 12 June 2024

Hi The King, Thank you for leaving us a 5 star review! We really appreciate your kind words but feel you may have left this review for a different company. Kindest regards Centrick

5/5

Trustpilot

Best service by Maddy Page

Best service by Maddy PageBeen looking for property to move in in nottingham and had difficult on phoning. Maddy had kindly have me out and booked me in for viewing. Thank you.

Pearl · 7 August 2021

Agent replied · 12 June 2024

Hi Pearl, Thank you for taking the time out to write this review and for your kind words regarding Maddy. We will ensure they are passed on. Kind regards, Centrick

5/5

Trustpilot

Mr Quentin really helped with my…

Mr Quentin really helped with my viewing, explained so well and detailed and he was so nice also

Mic · 24 April 2023

Agent replied · 12 June 2024

Hi Mic, thank you for leaving us a 5* review, we will be sure to pass on your kind words to Quentin! Kindest regards Centrick

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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