5/5
GoogleExcellent service, big thanks to Rob breen for sorting our mortage out, highly recommend Rob. Emma and aime also really good communication was brilliant.
Trusted Agent profile · Birmingham
Burchell Edwards Birmingham reviews
★★★★★
271 reviews across 1 platform
2-4 Hurst Lane, Castle Bromwich, Birmingham, B34 7HR
Burchell Edwards's office in Birmingham, at 2-4 Hurst Lane, is rated 4.2 out of 5 across 271 reviews on 1 platform, including 271 Google reviews rated 4.2.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Google5/5
GoogleEmily & Katie are excellent at their jobs. Professional and courteous we were very reassured to leave everything in their capable hands. Thanks Both!!
5/5
GoogleI always get excellent service from both Emily Hogg at Castle Bromwich and Stephen Collins. Both are very prompt, happy to help me whatever my query and very pleasant to talk to on the phone . As for good value I have nothing to compare it with but I have always felt that the costs are probably the market value are acceptable for the service I getPositiveResponsiveness, Quality, Professionalism
5/5
GoogleEmily and Katie were exceptionally hepful. They dealt with my property from start to finish in a quick and professional manor. Thank you.
5/5
GoogleEmily was great in handling all my queries quickly and efficiently. Great service and easy to deal with.
5/5
GoogleI have known Emily for some time. She has always been helpful and professional in her duties in letting my properties. I wish here the very best in the future. Although some of her team have moved on to other Branches Emily has always given me the very best service as long as I have known her. Well done Emily and thanks for all your help.
5/5
GoogleWe unfortunately got let down with the first property we were purchasing, but B and E have been there from the beginning and helped us find a new place and made sire it went through as smoothly as possible. Emma and Danielle have been amazing fron start to finish and I couldn't recommend then more.
4/5
GoogleMy experiences with Burchell Edward’s - Emily and Tom are both very helpful and if there is any issue with letting my properties , then they sort it very quickly . I would not change my letting agent . They keep me updated and are always available to me . Thank you to both , Emily and Tom .PositiveResponsiveness, Professionalism
5/5
GoogleVery Happy with Burchell Edwards especially the letting Team Katie and Emily did a fantastic job in marketing the property and finding me a tenant as soon as possible the whole process was very fluid checks were done throughly i will be recommending their services to family and friends. Well done ladies keep up the hard work. I hope Burchell Edwards understand how hard their employees work.
5/5
GoogleUsed them for many years to buy and let properties. First class service. Emily on Letting’s is always on hand to help. Emma on sales is always quick to respond.PositiveQuality, Professionalism, Value
Agent replied · 12 June 2024
Hello, thank you so much for taking the time to review our Burchell Edwards team. If there are ever any further services of ours you require then please don't hesitate to give us a call.
5/5
GoogleExcellent highly responsive team. Special mention goes out to Emma who is exceptional in her quick responses to queries and actioning requests and Robert for his light hearted but professional advice. Would highly recommend them for any property matters.
5/5
GoogleHad the pleasure of dealing both with Emily and Katie for our new property. The property itself wasn’t straight forward, but both Emily and Katie’s professionalism and friendly approach to all aspects meant a perfect outcome for us. They particularity outdone other competitors in the market because of their excellent communication, organisational and relational approach of working. Great job.
5/5
GoogleVery good experience. Professional staff and perfect communication. Thanks Emily.
5/5
GoogleGreat estate agents and all are polite/helpful Special thanks to Amee
5/5
GoogleThey helped me rent my Properly out recently and they answered any questions big or small that I had. They made the experience so easy for me. It was a pleasure dealing with lettings team.
5/5
GoogleExcellent service. I've used Burchell Edwards for the past few years to rent out my properties. So far so good, good tenants and Emily doesn't mess about when it comes to finding them. Very pleased.
5/5
GoogleHaving dealt with Burchell/Edwards for a number of years now, I can only say how good they are. I am speaking of Helen and Bradley at head office, and in particular, Emily and Katie at the Castle Bromwich branch. Attentive to detail, considerate, and all done with a dash of humour. Totally professional, and second to none.
5/5
GoogleFantastic people to work with. Kelly Baynes who went above & beyond to find my dream home. Would 100% recommend her service to search anybody a home. Also Rob who did an amazing job securing my mortgage, provided great service when completing my application. MohammedPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI recently rented a property through Burchell and Edwards and was served by Katie and Emily they were very patient and understanding in showing me various properties finding the perfect one for me. They are both a credit to the firm and do a fantastic job , thank you very much ladies highly recommended x
5/5
GoogleGreat service from Emily yet again, always answers your questions and gets back to you, makes the process very easy.
Agent replied · 12 June 2024
Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that our Burchell Edwards team provided a five-star service!
5/5
GoogleI highly recommend Burchell Edwards Estate Agents- Emily in particular was very helpful and always responded promptly to any queries, she was a real pleasure to deal with, thank you!
5/5
Google10/10 service from Emily Hogg in Lettings
Agent replied · 15 June 2024
Hi there, thank you so much for the 5* review of the Burchel Edwards branch!
5/5
GoogleBrilliant service couldn't do enough for us!
Agent replied · 12 June 2024
Hi there, thank you so much for the 5* review of the Burchel Edwards branch!
1/5
GoogleAbsolutely useless, useless, useless! Staff unpleasant to deal with and hardly got anything right. Stear clear.
Agent replied · 12 June 2024
Hello, thank you for taking the time to provide our team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@burchelledwards.co.uk then we will be more than happy to help you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Burchell Edwards Birmingham
How many reviews does Burchell Edwards Birmingham have?
Burchell Edwards's Birmingham office has 271 reviews across 1 platform: 271 on Google.
What is Burchell Edwards Birmingham's rating?
Burchell Edwards Birmingham is rated 4.2 out of 5 across all 271 reviews, and 4.2 out of 5 on Google from 271 reviews.
Where is Burchell Edwards's Birmingham office?
Burchell Edwards Birmingham, 2-4 Hurst Lane, Castle Bromwich, Birmingham, B34 7HR.
