Trusted Agent profile · Birmingham
★★★★★
480 reviews across 2 platforms
139 Lozells Road, Birmingham, B19 2TP, B19 2TP
Blue Bricks Estates Ltd's office in Birmingham, at 139 Lozells Road, is rated 2.2 out of 5 across 480 reviews on two platforms, including 17 Google reviews rated 4.5.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
1/5
TrustpilotHorrendous company with no ethics and…
Horrendous company with no ethics and lacking any customer service. Somehow they managed to hire people with the same lack of morales as the rules they follow - it's impressively on an awful level.
1/5
TrustpilotWorst people on the planet earth
Worst people on the planet earth. Non professional and extremely rude (if you are from non-white background). It's better to be homeless instead of renting home from these people. Also they lack basic skills of business communication (agent won't attend your call or reply to your texts). 1 star is just too much, they deserve minus 10.
1/5
TrustpilotAbsolute scammers
Absolute scammers. Do not give these people any money, they are refusing to return my deposit after breach of contract. Make excuses, and lie about getting the flat ready. Full of black mould, dirt and now refusing to return my money. Keep changing between 2 company names. Shayan, Roberto, Natalia and Paris. Awful liars, with a nice dose of rudeness. Now taking legal action, informing council and media.
4/5
TrustpilotThe estate agent showing me the house…
The estate agent showing me the house was patient and made suggestions about how aspects in the house could be altered to suit my needs. Unfortunately I had to decide that the property needed more alteration and disruption than I was prepared to put up with.
1/5
TrustpilotWe had sold our house in harrogate and…
We had sold our house in harrogate and views with belvoir a property on Harlow moor drive.It was disgusting and the communication from belvoir was non existent .No follow up from viewing,no details on the property,trying to organise viewings were chaotic,overall try and rent from another agent.
1/5
TrustpilotIncredibly rude and unprofessional…
Incredibly rude and unprofessional staff. Called me only to give me verbal abuse. I left a review stating this and she replied to it being just as rude and impolite. So 0 if possible, what a disgusting way to conduct business. Not one question just shouting straight away, didn't want to speak or enquire what happened.
1/5
TrustpilotUseless
Useless, I've applied for property to rent on there's website no answer, when called them they don't answering calls, when I was personally they said is the best checking app Rightmove.
1/5
TrustpilotAwful
Really disappointed in how they treated us throughout the buying and selling process. Dropped us in the middle of a sale and didn't even have the courtesy to tell us that they had done that.
5/5
TrustpilotReiss Mahil the best
I want thanks to reiss mahil for his amazing attention to us and go beyond for us , I highly recommend this agency. Also thanks to his team for helping me with all the steps for the tenancy agreement and any needs I had , My agency was in belvoir Birmingham central
1/5
TrustpilotHello everyone
Hello everyone. Please beware they will use fancy words to make you fool. They just let u in place and then do not listen to you. Please choose any other company if you have kids with you.
1/5
TrustpilotBe careful about this company
Be careful about this company, they just waste your time, I am waiting to see the property while receiving a confirmation email but nobody comes there, after calling them they said we don't know why he did not come to this... No responsible, no on time company
1/5
TrustpilotIPSWICH BRANCH - GET SOME MORE STAFF!
I am a property developer. A property came on the market yesterday and I phoned first thing this morning to see it as I'm sure we'll buy it. It's Friday morning. They "are fully booked till next Wednesday evening". If I was selling with them I'd have wanted to know they didn't have sufficient staff to do viewings quicker than that. What a rubbish service. They have probably just lost a sale.
5/5
TrustpilotI couldn't ask for a more personal
I couldn't ask for a more personal, professional and efficient service. Communication is excellent, staff are lovely. I'd give 10 stars if I could.
1/5
TrustpilotJust a poor company
Just a poor company, if you are a landlord, avoid unless you want the headache.Very slow with complaints, which a landlord doesn't need..I would say go to a better company
1/5
TrustpilotWaste of your time
Waste of your time. Impossible to speak to. Never answers a call. Never returns emails or forms. Take your details when gave to fill a form in. Never get a viewing at all. Worst service from an estate agent ever. Totally avoid.
1/5
TrustpilotSunderland Branch -Terrible company to let from
Terrible company to let from. They don't care if your house is full of damp. I rented a property in Sunderland and damp became a big issue in every room. So glad I found somewhere clean and decent. 100% just for the money.
1/5
TrustpilotAvoid like a plague
Avoid like a plague. Truly disrespectful customer service. Viewing at Northampton delayed by hours and then cancelled by the staff because the lazy ass staff can to get to the property in time. Avoid like a plague. I’m sure no one will respond to this review as the management is as nonsense as the staffs are
5/5
GoogleVery professional guys who take care and pride in what they do. Honest reliable and have always received excellent service, would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
Dear Mr Hussain, Thank you for your kind words and feedback. We are always happy to help! Best Regards, Blue Bricks Estates
1/5
TrustpilotDirty Apartment
Moved into our new apartment and it hadn't been cleaned, many items were broken, and it's taken them over a week to tell us how to access bin collection. Really shocking customer service and lack of organisation
1/5
TrustpilotI only wish i could rate it 0 stars
I only wish i could rate it 0 stars. Absolutely diabolical service, never responds to emails and then withholds deposits from students for issues that were there before they arrived and wont discuss them at all.
1/5
TrustpilotScumbags
Scumbags, common as dirt. I went all the way across Manchester for a purchase hour and they didn't show up. They didn't answer the phone and ignored my message and email. I hope a seller finds out and goes in their office and...
1/5
TrustpilotAbsolutely awful
Absolutely awful. Really rude, only care about getting you signed on to a property and once they've started getting the money rolling in all of a sudden the customer service ceases. Avoid at all costs
1/5
TrustpilotI would give half a star if I could…
I would give half a star if I could these people are rude I would suggest no-one ever use them!They are the worst estate agent I've known
1/5
TrustpilotOne of the worst experiences I’ve had
One of the worst experiences I’ve had. Extremely poor communication. Nearly lost my current home. Silver lining I didn’t end up moving into a house that would have been managed by them
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Blue Bricks Estates Ltd's Birmingham office has 480 reviews across two platforms: 17 on Google, 463 on Trustpilot (across the whole business).
Blue Bricks Estates Ltd Birmingham is rated 2.2 out of 5 across all 480 reviews, and 4.5 out of 5 on Google from 17 reviews.
Blue Bricks Estates Ltd Birmingham, 139 Lozells Road, Birmingham, B19 2TP, B19 2TP.
