Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI am happy and satisfied with the services provided by Krishnan and James from Barrows & Forrester. They both have hands-on experience while dealing with issues and have a great ability to suggest alternatives promptly. They are customer focussed and always try to enhance the customer experience in all aspects. I wish them all the best and hope they continue to provide the best of the class service to their customer base."PositiveResponsiveness, Quality, Professionalism, Value
Amit · 23 October 2020
Agent replied · 22 October 2024
Thanks for the review Amit - look forward to continuing to work with you.
★★★★★ 5/5
GoogleI just moved my whole life from Kuala Lumpur Malaysia to Birmingham. The process was all done online and Sophia (the letting agent) was so professional and responsive. Would definitely recommend this agent to anyone who is looking for a new home in Birmingham.
Hakim · 25 February 2024
Agent replied · 22 October 2024
Thank you for your fantastic review! We're delighted to hear that your move from Kuala Lumpur to Birmingham was smooth. Sophia greatly appreciates your kind words about her professionalism and responsiveness. If you ever need further assistance or have any questions, feel free to reach out. We're here to help. Welcome to Birmingham!
Jaime
★★★★★ 5/5
GoogleGreat team really helpful and proactive. Robyn made securing a suitable property in jewellery Quarter an easy processPositiveResponsiveness, Quality, Professionalism, Value
Dan · 23 October 2021
Agent replied · 22 October 2024
Hi Dan, what great feedback and you've made Robyn's day with your comments. Team Rentlife.
★★★★★ 1/5
GooglePony! Typical Yam Yam rip off merchants! Say one thing / but do the other! - ripped my mate off & Ive been done by estate agents too. Save yourself the grief & just find the owners direct so they do not get an earner from playing dumb.
Alexander · 23 October 2023
Agent replied · 22 October 2024
Alex, I’m unable to locate your details in our system. Please email jaime.duffy@rentlife.co.uk to discuss your concerns, and we’ll work to address them promptly.
★★★★★ 1/5
GoogleA friend of mine went through a rough patch dealing with this agency. They imposed supplementary costs, but when questioned about it, they couldn't furnish any evidence. It seems like this agency is geared towards emptying your pockets; I'd caution against engaging with them.
Sai · 23 October 2023
Agent replied · 22 October 2024
Thank you for your feedback. We’re sorry to hear about your friend's experience. We couldn't find details about this issue in our system. To help resolve this, please email Jaime at jaime.duffy@rentlife.co.uk. We’re committed to addressing any concerns and ensuring clarity.
★★★★★ 5/5
GoogleDarnell Needham at Rentlife showed me round my new apartment in Birmingham - friendly, professional and had all of the answers to the questions I had.
Sarah · 22 September 2024
Agent replied · 22 October 2024
Thank you for your wonderful review! I'm delighted to hear that you had a positive experience during your apartment search in Birmingham. If you ever need anything else or have more questions, don't hesitate to reach out. Wishing you all the best in your new home!
Team Rentlife.
★★★★★ 5/5
GoogleVery professional and considerate service.We feel really lucky to have Darnell to help us find a nice place to move in.He is polite and friendly.
Joanna · 22 September 2024
Agent replied · 22 October 2024
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with Darnell. It’s great to know that he was able to help you find a nice place to move into while providing professional and considerate service. We’ll make sure to pass along your kind words to him. We wish you all the best in your new home!
★★★★★ 5/5
GoogleKrishan has been amazing with communicating with us and chasing the solicitors.PositiveProfessionalism
Arzuman · 23 October 2021
Agent replied · 22 October 2024
Thank you Arzuman for your lovely review - Team Rentlife.
★★★★★ 5/5
GoogleHighly professional service from Start to finish jamie is professional,communication was great and helped me deal with all kind of questions.
Highly recommended jamie you deserve a pay rise keep up the good work stay blessed
Adil · 26 January 2024
Agent replied · 22 October 2024
Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear about your positive experience with our service. It's wonderful to know that Jaime's professionalism and excellent communication made your journey smooth. We hope you recommend Rentlife to your friends and family.
Rentlife.
★★★★★ 5/5
GoogleI had a pleasure to rent the flat with the help of Jaime Duffy (letting manager). She was very helpful and sorted out all difficult issues which allowed me to rent the flat even earlier than I expected.
Burak · 23 October 2023
Agent replied · 22 October 2024
We're delighted to hear about your positive experience renting with the assistance of myself and the rest of the team!. Thank you for choosing us, and we hope you enjoy your new home!
Jaime
Senior Lettings Manager
★★★★★ 5/5
GoogleI would like to show my gratitude for rentlife team Christa, Jamie and Darnell, help me found the perfect home. Christa always was in contact with me sharing all the details of the renting process.
Nelise · 9 May 2025
★★★★★ 5/5
GoogleAs a buyer I had an excellent experience with Barrows and Forrester. In particular, Robyn handled the purchase process very professionally and kept me up to date answering my queries, even when on leave! Great service.
Kenny · 23 October 2023
Agent replied · 22 October 2024
Dear Kenny, thank you for taking the time to write a 5* review for Rentlife. The team are delighted with your feedback, we hope you recommend us to your friends and family in the future. Have a great day.
Peter Smith
Residential Director
★★★★★ 5/5
GoogleI rent a flat with the help of Darnell Needham. He's nice and patient. Hope everything goes well.
Chushan · 23 August 2024
Agent replied · 22 October 2024
Thank you for sharing your experience! We're glad Darnell could assist you with patience and care. Wishing you all the best in your new flat! If you need anything, we're here to help.
Jaime
★★★★★ 5/5
GoogleI can't praise Hamed Al Qubaisi enough. It's the fourth time he has let my property. Each time he has been professional and extremely efficient. I thought he would have difficulty in letting my property in these difficult times, but he managed to find a good tenant with a few days. Thank you HamedPositiveResponsiveness, Quality, Professionalism, Value
Gillian · 23 October 2020
Agent replied · 22 October 2024
Hi GIllian, Thank you so much for this lovely review. It's great to hear that Hamad has got everything sorted for you and we have a happy landlord and a happy tenant!
★★★★★ 5/5
GoogleGreat service from start to finish with Barrows and Forrester from all the team, James and krishan looked after our property and kept us in the loop at all times, had great knowledge of the market, set expectations in line with reality, great customer service and always on hand to communicate regarding sale. Would highly recommend
Lianne · 23 October 2020
Agent replied · 22 October 2024
Hi Lianne, thank you so much your review and we're really please you were happy with the team and service.
★★★★★ 5/5
GoogleWe were looking to move from the JQ to find a good area for the little one. I hadn’t heard of Barrows and Forrester until I saw their work with Q3 Academy in Oldbury. Not only did they let our flat, they we were able to find us to a new home which we’re currently purchasing 😊. …
Michael · 24 October 2019
Agent replied · 22 October 2024
Thanks for you review Michael
★★★★★ 5/5
GoogleMs. Caitlin MacDonald is a constructive communicator who generates long-term trust relationships with clients, tenants and contractors. She does very well job!! She is a excellent Property Manager. Highly recommended!
Little · 23 October 2023
Agent replied · 22 October 2024
Thank you for your positive review of Caitlin, comments on her communication and commitment to building trust with our contractors are highly appreciated. We value your recommendation and look forward to our continued successful collaboration.
Jaime
Barrows and Forrester
★★★★★ 5/5
GoogleI’d like to express my appreciation for Caitlin’s help over the past few weeks. She has been helpful and attentive, and resolved my issue for me. Thank you!
Jake · 23 October 2023
Agent replied · 22 October 2024
Good morning Jake,
We appreciate all the feedback our clients provide us, and we are pleased to read that your experience with us meets our high standards, so much so that you were compelled to leave us a five-star review. . We are glad that Caitlin was able to assist you!
Jaime
★★★★★ 5/5
GoogleBarrows and Forrester were clear and straightforward when letting me know the process for selling my house. I dealt with both James and Robyn and they were both attentive to my needs and answered any queries I had throughout the process promptly and with knowledge. My house sold within a couple of weeks and I could not fault the service I received throughout. Couldn’t recommend them enough!
Shaan · 23 October 2022
★★★★★ 5/5
GoogleThoroughly efficient with amazing customer satisfaction now under new management. A huge thank you to the Barrows and Forrester team.
Ramandeep · 27 December 2023
Agent replied · 22 October 2024
Thank you for the positive feedback! We're thrilled you appreciate our efficiency and customer satisfaction under new management. The Rentlife team thanks you for your support. If you have any more feedback or need assistance, feel free to reach out. We value your trust and look forward to serving you further. Thanks for choosing Rentlife.
Jaime
★★★★★ 5/5
GoogleThe reliable communication and hard work ethic of Caitlin shouldn't go unnoticed. A pleasure to work with.
Simon · 25 February 2024
Agent replied · 22 October 2024
Hi Simon, thank you for your 5* review. Caitlin is over the moon with your comments. We hope you recommend Rentlife to your friends and family.
Jaime
★★★★★ 5/5
GoogleFantastic estate agents.
The agent went out his way to do a late viewing he promptly answered any questions i had and nothing was to much trouble. Very greatful for all there help they were very professional and would highly recommend
Demi · 24 October 2019
Agent replied · 22 October 2024
Hi Demi, thank you for your lovely review!
★★★★★ 5/5
GoogleLetting with B&F has been a great experience, Hamad couldn't have been more helpful and I can recommend to anyone coming to Birmingham to have a look at their offer! 5 🌟! …
J · 23 October 2021
Agent replied · 22 October 2024
What a great review - Hamad was really happy to hear your great feedback! Team Rentlife.
★★★★★ 5/5
GoogleAmazing Customer service from Hamad Al-Qubaisi
He really is an asset to the company. Always polite and courthouse nothing is too much trouble. Looking forward to a long term working relationship.PositiveResponsiveness, Quality, Professionalism, Value
Julie · 23 October 2020
Agent replied · 22 October 2024
Hi Julie, thank you so much for your lovely review and great to hear the feedback on Hamad. We're really looking forward to working with you too - Team Rentlife.
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