Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
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5/5
GoogleExcellent service from the team, always able to help us through the process of buying our home. Highly recommended
Kevin Β· 13 April 2025
Agent replied Β· 24 October 2024
Thank you Kevin for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleReally happy with the service I have received from Sam , couldnβt have asked for any better . So satisfied with the service that I have also placed another property for sale with Sam. Very efficient , always sorted the problem out . Service has been first class. Would highly recommend using Bairstoweves and ask for Sam !
Adam Β· 2 March 2023
Agent replied Β· 30 July 2023
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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1/5
GoogleI have been trying to get a re-view on a property since 9ish this morning to be passed from pillar to post ? My partners daughter has called several times and My partner also called to be told its under offer ? I call back to ask why no one has come back to me for my request for a re-view. I Question the property being under offer to be told it is too myself ? Even though I was advised I would need to go higher hence requesting the re-view prior to doing so. The property is vacant and the agent has keys so why can this just not be booked and it is under offer if so to who ? I am disappointed
Beverley Β· 31 July 2017
Agent replied Β· 30 July 2023
Thank you for bringing this to our attention. As you know we are currently in talks with you about the situation. We look forward to speaking to you soon so we can help to resolve your problem.
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5/5
GoogleHandled our sale quickly and professionally would highly recommend
Thanks for all your help
Paul Β· 3 September 2022
Agent replied Β· 30 July 2023
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
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5/5
GoogleMy first time buying a property and Bairstow Eves Coleshill have been a great help. Both Sam and Lucy have gone the extra mile to help me in purchasing the property. They are very professional, friendly and helpful. Both are very knowledgable about the whole process. Great customer service and I would recommend them to anyone looking for an estate agent. Thank you so much and keep up the good work.
Tayub Β· 8 February 2021
Agent replied
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleVery good experience. Sam Kept me up to date the entire time and made this process of selling my home as stress free as possible at a difficult time for myself. I would recommend their services
Cameron Β· 26 February 2024
Agent replied Β· 24 August 2024
Many thanks for your fantastic 5* review and recommendation Cameron. Best wishes, Lucy, Customer Relations.
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5/5
GoogleFantastic experience purchasing our property from Sam . She is very knowledgeable and will help every step of the way. Highly recommended Bairstow Eves Coleshill, Sam & David have been brilliant π. β¦
Dawn Β· 22 October 2023
Agent replied Β· 29 October 2023
Thank you for your amazing recommendation and 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe just sold our house and brought our new house through barstoe and Eve. Salma who works in the coleshill branch was fabulous, always answered our questions and got them sorted quickly - nothing was too much!
Sian Β· 31 May 2023
Agent replied Β· 30 July 2023
Thank you Sian for your kind words and 5* review! - Best wishes, Scott @ Customer Care.
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5/5
GoogleWe are very early on in our process but Sam and David have both been wonderful with advice and support. Would highly recommend.
Kirsty Β· 13 April 2024
Agent replied Β· 24 August 2024
Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.
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5/5
GoogleI had trouble selling this house but Sam had been with me throughout the process, especially near the end, chasing up on everything. Its been a pleasure dealing with Sam. Great Job!
Babar Β· 13 August 2023
Agent replied Β· 27 August 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
Googledavid and sam were great !!!! here is to hopefully completing soon on our purchase
Clare Β· 13 April 2024
Agent replied Β· 24 August 2024
clare βsavoβ williams thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
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5/5
GoogleI would like to say a massive thank you for all the help specially of Preet, she has been amazing.
Amelia Β· 29 September 2023
Agent replied Β· 29 October 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleIt has to said that the help & assistance I was afforded by the Coleshill office of Bairstow Eves was impeccable.
This has been a very difficult and challenging chapter of my life,but with the help.understanding and compassion from ALL of the staff in Coleshill ,it has made the reluctant sale of our house a hassle free and smooth operation.
A particular big thank you must go to the branch manger Ms Laura Smith who's input and effort (and chocolates) was priceless...
SCOTT Β· 31 July 2016
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5/5
GoogleExcellent professional service. Sam, Karen and David really supported me and kept me fully informed every step of the way . Definitely recommend
Caroline1 Β· 1 May 2023
Agent replied Β· 30 July 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleHad the pleasure of working with Sam recently. She sold our property on the first viewing at a very good price. Absolute pleasure to work with, great communication and would highly recommend these estate agents.
Karen Β· 25 June 2021
Agent replied
Itβs really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
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5/5
GoogleI highly recommend Bairstow Eves Coleshill. We received a good offer for our property within days of it being advertised - an offer which we accepted. The viewings were scheduled to suit us and were conducted professionally by Sam. The chain was a large one with a number of complexities, but the team at Bairstow Eves were absolutely relentless in ensuring that our sale progressed and exchanged (thanks to both Laura and Sam). Money well spent.
Ben Β· 31 July 2016
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5/5
GoogleDealt with everything from start to finish.. can't praise the manager enough, (Laura) wouldn't use another agent, especially knowing what I know now. Thank you so much, Bairstow eves coleshill
Anthony Β· 31 July 2018
Agent replied Β· 30 July 2023
Hi Roger,
Thank you for this wonderful 5* review for Laura and the team at Bairstow Eves in Coleshill. It is excellent that she supported you every step of the way and your kind words will be passed on to Laura. Many thanks, Maryjane.
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5/5
GoogleGreat service received. Sold house quickly and helped throughout the process. Would highly recommend!
Daniel Β· 30 July 2022
Agent replied Β· 30 July 2023
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleI can not praise the ladies at Bairstow Eves too highly. They are very professional, helpful and a delight to work with.PositiveProfessionalism
Fiona Β· 25 August 2020
Agent replied
Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)
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5/5
GoogleBrilliant service. Awesome staff. Very informative. Thanks for everything.
Smythno1 Β· 3 October 2022
Agent replied Β· 30 July 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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1/5
GoogleVery poor no one answered the phone
Sam Β· 16 April 2021
Agent replied
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Performance Director so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
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5/5
GoogleVery helpful and accommodating
K Β· 24 June 2021
Agent replied
Thank you for your great 5* review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.