Bairstow Eves reviews

★★★★★ 5/5

Google

I have just completed on a buy-to-let property and I am incredibly pleased with the help that Bairstow Eves provided throughout the entire purchase process. In particular, I would like to thank Sam, who was my main point of contact. She was extremely proactive, especially when my solicitors were far less responsive, and even helped push them to move things forward when there were delays. Sam was also excellent at keeping me informed and providing clarity throughout. She regularly called to touch base, and even when there were no updates, she took the time to explain why, which I really appreciated. She remained professional and was also friendly and supportive at all times. Overall, the service was excellent, and I would highly recommend Bairstow Eves to anyone.

Thomas · 13 February 2026

★★★★★ 5/5

Google

Really good and professional service provided. The house sale was following the death of my mother and bairstow eves were very helpful in providing assistance and advice throughout. They were sensitive to my circumstances and this sale being managed over some considerable distance. I would particularly like to name Sam who constantly kept me informed and also Dave who was always there to answer my questions if Sam was unavailable. This is Pam.

Carlo · 13 February 2026

★★★★★ 5/5

Google

Bairstow Eves was absolutely amazing from start to end and our chain was a large chain for them to navigate too. I seriously though have to make a special mention about Sam she was incredible!!!!!!! she was there at a drop of a hat nothing was a problem or inconvenience to her, she even called me to update on a problem that cropped up on her day off. She is a superstar and a real asset to the company. I would recommend Bairstow Eves and their Solicitors too any day. Amazing amazing amazing. Thank you all and a mega thank you to Sam.

Clare · 13 December 2025

★★★★★ 5/5

Google

From my very first interaction with Sam, I knew I was in good hands. I initially called to enquire about a property, and she immediately booked me in for a weekend viewing, which was incredibly helpful as I teach at a university during the weekdays. Unfortunately, that property went off the market after an offer was accepted, but thankfully, when it came back on, Sam reached out straight away and arranged another viewing for me. I made an offer the same day, and it was accepted. What followed was a very stressful 10-month process due to issues in the property chain, including multiple breaks at the top. Throughout all of this, Sam was unbelievably supportive, patient, and proactive. She constantly coordinated with solicitors, kept me updated, and made sure everything was moving in the right direction. Today, I’m finally collecting the keys, and it truly wouldn’t have been possible without Sam’s dedication. Thank you so much, Sam, and thank you to David as well for all the support. Highly recommended!

Umer · 13 December 2025

★★★★★ 5/5

Google

5 stars is not enough for Sam at Bairstow Eves. From the very beginning to the end, the whole process she has been totally outstanding throughout and nothing is ever too much trouble. The service has been impeccable from start to finish and i cannot thank Sam and the team enough. Sam has immense knowledge and there is nothing that is too much trouble. Thank you for the support throughout. Highly recommend this Agency.

Lisa · 13 December 2025

★★★★★ 5/5

Google

I cannot recommend Bairstow eves in Coleshill highly enough. From start to finish they made the whole process so stress free. They sold our house within 24 hours of it going on the market. I have to give a special mention to Sam who went totally above and beyond in every way possible. She was available at the end of the phone even on her days off and worked tirelessly to get our property exchanged and completed. The whole process has only taken 9 weeks and that is down to the dedication, hard work and determination of Sam. She is a true true credit to Bairstow Eves. Thank you so much!

Katie · 13 October 2025

★★★★★ 5/5

Google

This is mine and my partner’s first house, and Salma has been nothing but helpful from the very start. She’s always professional, quick to respond and really approachable, which has made such a difference in what could have been a stressful process. She’s kept us updated every step of the way and explained things clearly so we’ve always felt reassured. You can tell she genuinely cares about her clients and goes the extra mile. We’d definitely recommend her to anyone buying or selling.

Lauren · 13 September 2025

★★★★★ 5/5

Google

We recently sold our home through Bairstow Eves in Coleshill. Unfortunately, our original buyers who were proceeding through a different agent, messed us about on the day of completion, causing significant disruption and stress. After this experience, we turned to Sam at Bairstow Eves, who was already working with other vendors in the chain. Sam was outstanding from the very beginning. She acted quickly to get our property back on the market under her care and within 24 hours had secured a new buyer - a lovely family who were in a strong position to proceed without delay. Throughout the process, Sam worked tirelessly to keep all parties in the chain informed, regularly contacting solicitors and other estate agents to ensure everything stayed on track. Her professionalism, dedication, and communication were second to none. She is a true asset to Bairstow Eves and clearly takes great pride in her work. Thank you, Sam, from the bottom of our hearts. Without your hard work and dedication, we wouldn’t have secured our dream home. I couldn’t recommend Sam highly enough, she truly went above and beyond for us. Thank you!

Kirsty · 13 August 2025

★★★★★ 5/5

Google

Fantastic Service! Wow, where do I start? My elderly parents have just used Bairstow Eves Coleshill to sell their house, and the experience has been outstanding. From day one, Sam, Karen, and David were brilliant, patient, clear, and supportive, explaining everything in simple terms for my parents, who hadn’t moved in 63 years. Nothing was ever too much trouble. I would highly recommend. Keep up the great work!

Nigel · 13 December 2025

★★★★★ 5/5

Google

Amazing experience buying my property with Bairstoweves in Coleshill. The whole team were so friendly and helpful, we mainly dealt with David who was fantastic, but if he wasn't available (rare) the rest of the team were available and all knew my situation to help. Would definitely recommend and use again. Thank you all!

Ellie · 13 February 2026

★★★★★ 5/5

Google

Sam has been so helpful since day one and a cut above the rest. Always patient with however many questions we had and always had the information we needed to hand. Helped guide us through the process as first time buyers - thanks Sam!

Ben · 10 April 2026

★★★★★ 5/5

Google

What can I say, Sam has been amazing, I first met sam when I sold my house 7 years ago through Bairstow, then we brought through them again 5 years ago, Sam has just sold my house for me again, enabling us to find our forever home! Sam has become a friend, I've loved reading all the positive reviews she's got on here, believe me she deserves every single one of them! . Sam is the biggest credit to coleshill Bairstow, I just don't know what they'd do without her!. When I say she goes above and beyond for people, she really does, sometimes staying in the office until really late, on her own time, just to make sure she's doing all she can ! . She has a heart of gold, and her professionalism is 100% . Sam to me is a forever friend, I trust her implicitly with the sale and helping me through my purchase!. I'd recommend Bairstow to anyone, because of her, if you need her, she'll do her very best to help you! Above and beyond this lady goes! Thank you Sam, for all youve done for me over the last 7 years!. I'd give you 10 stars if I could!. 🥰 X

Kate · 19 April 2025

★★★★★ 5/5

Google

We would like to say a big thank you to Bairstow Eves, Coleshill. We were first-time buyers and from the initial phone calls David was knowledgeable, friendly, polite and always willing to go the extra mile. He guided us through the process, offering support and advice which allowed the experience to be as stress free as possible. The whole team offered amazing customer service, thank you all! We also worked with David from Countrywide Mortgage Services who again offered amazing customer service and was extremely knowledgeable and polite. As first-time buyers we valued the time David took in providing ongoing advice and support which allowed us to make informed decisions for our mortgage. Thank you! We would highly recommend both to anyone looking for a home and mortgage.

Samantha · 13 April 2025

★★★★★ 5/5

Google

I've just sold my flat with Bairstowe Eve and I highly recommend them. From start to finish I have felt totally supported by the whole team. Sam and Karen started the process then David has been my main contact for the past few months, and he has been amazing! Always so friendly and helpful, he made me feel that nothing was too much trouble and all of my questions were answered quickly. In what was a stressful last few weeks (through no fault of theirs) he did everything he could to push things through and updated me throughout. Very professional with a very welcoming and friendly approach.

Sheena · 13 April 2025

★★★★★ 5/5

Google

Just wanted to say a massive "thank-you" to Sam and her team for dealing with the sale of my home. Right from the beginning Karen looked after the paperwork side of things and this was completed with ease and efficiency. Thereafter, Sam was our daily, (sometimes hourly) contact and kept us informed. Sam was a shining star and went above and beyond her call of duty, even messaging us whilst on holiday!! The team at Coleshill deserve this recognition because nothing was too much trouble. They were diligent at all times and carried-out their duties with professionalism.

Martin · 13 April 2025

★★★★★ 5/5

Google

Where do I start. From the minute I called this estate agents and spoke to Dave I knew I was in good hands. He talked and guided me through the process and then I met Karen she was so lovely and just like Dave explained everything every step of the way until I met Sam 🫶🏻 I have no words for this woman she truely is second to none and an absolute credit to them. Sam worked nights until 9pm, cancelled days off and even worked on her days off all because she didn’t want to let me down and get my sale completed b4 stamp duty. There’s loving your job and giving 100% but Sam’s dedication and hardwork can not be put into words. This team have become my friends and I will be forever grateful to them 🫶🏻

Sarah · 13 April 2025

★★★★★ 5/5

Google

I cannot recommend Sam Zahur enough. Sam is incredibly professional and motivated. She really went above and beyond for us in our sale and purchase. Sam was always at the end of the phone when we needed her and relentlessly chased those up …

Sophia · 30 March 2026

★★★★★ 5/5

Google

I would like to say a big thank you to the team at Bairstow Eves Coleshill. They recently assisted my elderly parents to sell their house and did so with care, attention and efficiency. A special thank you to Sam who went way above and beyond to assist them through a very stressful and complicated process. I would highly recommend them and indeed I have, to friends and family. Thank you again, you should be very proud of yourselves.

Julie · 13 April 2025

★★★★★ 5/5

Google

I have just brought my first house with them and couldn’t be happier with the help and guidance throughout the process, Sam was always available to help even outside of traditional working hours and made the whole experience an easy one. Everyone else I spoke to along the way was always polite and willing to help too.

Jack · 13 November 2025

★★★★★ 5/5

Google

I had a great experience with this estate agents from start to finish. Sam was amazing! Communication was clear and timely, and they were professional, friendly, and knowledgeable throughout the process. They made everything straightforward and stress-free. I would happily recommend them to anyone buying or selling a property.

Emily · 13 January 2026

★★★★★ 5/5

Google

Used Bairstow Eves to purchase my property what a outstanding service provided by David, Sam and the team every step of the way they were there to help assist with even asking. Well done and thanks again

Ian · 13 March 2026

★★★★★ 5/5

Google

The Coleshill branch were absolutely fantastic, Sam went out of her way to make sure we got our property sold after it had become stagnant. She worked tirelessly to find us the right buyer and stayed with us until the sale completed, we cannot thank her enough for her dedication, kindness and professionalism.

Paul · 13 May 2025

★★★★★ 5/5

Google

Sam & All the team.We wanted give our gratitude for everything you’ve done to help us sell our house. From start to finish, you were always just a phone call away, ready to answer every question, offer guidance, and provide the support we needed throughout the entire process. Your dedication, patience, and professionalism made what could have been a stressful experience feel so much easier and more manageable. We truly appreciate the time and care you put into every step, and we couldn’t have asked for a better person to guide us through this journey. Thank you again for all your help. We’re incredibly grateful. Kelly& Jamie

Kelly · 13 December 2025

★★★★★ 5/5

Google

Sam and her team were diligent, knowledgeable, and supportive! As a first-time buyer Sam took the time to explain the different steps and stages involved in purchasing a property and I felt as though any time I picked up the phone Sam was eager to answer any questions I may have had. As Sam and her team know, the solicitors involved in this purchase were less than proactive or helpful. As such, Sam was fighting my corner the whole time, right from the outset. Chasing the solicitors when they weren’t being responsive and calling them out on their unsatisfactory answers. I can’t describe how valuable this support was as a first-time buyer! Overall, I highly recommend Sam at Bairstow Eves, as an exceptional and caring estate agent. This recommendation is especially of note if you are a first-time buyer!

Charlie · 11 November 2023