AH Field Birmingham reviews

★★★★★ 5/5

Google

I am really impressed with this company , I have recently moved into 1 of there properties Handover of the keys was done at the the appointment time that was made.James showed me around and explained everything, helped me get my meter …

Boyd · 15 December 2025

★★★★★ 5/5

Google

AH Fields has looked after us from the very start the move was easy and the place is great; location and size! and they are always ready to help just a quick phone call away

Lu · 15 February 2026

★★★★★ 5/5

Google

I've just moved into a property through AH Field and they have been wonderful from start to finish! Very helpful team, smooth transition, always happy to help 🙂 they have made this moving experience very pleasant for me! Thank you 🙂 …

Beshlie · 15 December 2025

★★★★★ 5/5

Google

We recently had the pleasure of dealing with Donna from A H field properties. Even though we haven't rented the property yet, the entire viewing process was seamless and exceptionally managed. Donna took the time to walk us through and explain everything in detail, making sure we had a comprehensive understanding. Every interaction with her has been positive, reassuring, and informative. It's evident that customer satisfaction is a top priority for her. Based on our experience so far, we wouldn't hesitate to recommend Donna and A H field properties to anyone looking for a professional and pleasant property viewing experience. Truly, a breath of fresh air in the property market.

Shivang · 14 October 2023

★★★★★ 5/5

Google

Recently moved into the flat, the staff and company have been amazing and accommodating and the flat was recently refurbished too. Overall very happy with my experience and would recommend others to go through or choose AH Field properties.

Mahria · 15 December 2025

★★★★★ 5/5

Google

We recently moved into one of AH Field’s properties and it’s been a really smooth experience. Everyone I’ve spoken to has been friendly and professional, they’re easy to contact and very responsive. We’re very happy with their services

Emma · 15 December 2025

★★★★★ 5/5

Google

Great service from A H Field Properties! Got my keys this week and everything went smoothly. Communication was clear, the process was quick, and the team were helpful throughout. Really happy with the service so far!

Livendran · 15 December 2025

★★★★★ 1/5

Google

Unfortunately 1 star isn’t available. I spoke to Stephanie (apparently the manager). At 4pm, the time agreed the day before with Linda, I called to confirm I was at the Warehouse to return furniture that I had to pay £50 (to A.H.Field) to give back, only to be called a liar by Stephanie. Initial conversation went from “Oh 4pm? Must have been specially organised, I will pop you on hold and look for you” to “Linda knows policy that is not policy you are lying”. After being called a liar and having the so-called-manager raise her voice at me and talk over me, I asked how I can get in touch with her manager to which she replied “I am the manager”… so apparently she is AH Field themselves. Being a manager of Customer Service for most of my working career, I empathised and explained I know how rubbish it is to be on the receiving end of this but I am 20000% sure that 4PM was agreed. I’d be absolutely embarrassed to have someone like Stephanie on my team, let alone representing them as their ‘manager’. I’d say moral is don’t speak to Stephanie (a dead gnat has better customer services than her) or Linda (who either has no idea what she’s doing or zero back up from her manager whatsoever) but I also spoke to a bloke who sounded like he’d been torn from his home and family to work there against his will. I could go on and on, leaks that have been reported 3 separate times but not resolved, scaffolding left up for MONTHS- making the property easily accessible to intruders, but today’s happenings really was the straw that broke the camels back. The only decent person I’ve spoken to is Rose, who showed us the property and has dealt with a few queries.

Em · 11 June 2023

★★★★★ 1/5

Google

Avoid using this company at all costs. Lived in Raphael Court, Bilston for 14 months From beginning to end they were just bad landlords. At the flat viewing the agent Donna basically ushered us around the flat in about a minute because the tenant was still there, so we didn't actually see the numerous problems throughout the flat. Then following the viewing Donna was so engrossed in her phone and disinterested in any questions we had that she would either not answer questions or answer them incorrectly. For example, when asking the Council Tax Banding of our property Donna didn't even look up from her phone and said it was A. Following moving in, we found out it was actually B. Additionally, on moving in we found that one of the juliette balconies didn't open, a cupboard in the kitchen was broken, the tiles in the bathroom were cracked and the silicone from the bath was coming loose. Things that if Donna had actually given us a proper viewing, may have led to us looking elsewhere before agreeing to move in. The last straw was that Donna had advised that we could have items from the flat removed such as fridge freezer or furnishings if we had our own. Later realised this was also untrue. Following all of this, I complained to the employee responsible for Raphael Court, Stephanie. To which my complaint was completely ignored. No apology, no explanation. Just complete silence, which would turn out to be a common occurrence and AH Fields preferred method of dealing with complaints. The next issue came when I complained about the numerous times a maintenance worker, Chris, had come to fix something not working in the flat and left everything he'd moved sprawled all over the place. I complained whilst also asking about something else in the same email, the complaint was ignored and the rest of the email answered. Only with prompting did Stephanie actually respond to my complaint to tell me it had been logged and someone would be in touch. Have to admit, even by there standards I was a bit taken aback by their email following the complaint. Their response to this was to basically blame me and say that any items should be moved before the maintenance worker arrives. To which I replied, how do they expect me to move stuff out of the way when all they give is a text saying "your maintenance request has been logged, someone will be with you within 5 working days", do they expect me to leave the space free for 5 days and have things scattered everywhere? You guessed it! No reply. Then came this god awful smell coming from the radiator in the spare room, which to be fair to him, Neil (Another Maintenance worker) really did try to help and even changed the radiator to see if it was that but unfortunately it wasn't and then back came Chris. Who basically tried to worm his way out of doing any work whatsoever. When we came to the conclusion that the smell was probably a dead rat in wall cavity following our rat problem that was dealt with, rather than immediately take the radiator and fill in the massive hole behind it, he tried every other way presumably because he couldn't be bothered to actually do any work. He even suggested "dealing with it until the smell goes". It took a rather stern phone call from my partner to Stephanie to actually get him to come and fill in the hole, but that wasn't without its issues. Stephanie made it as difficult as possible to communicate our grievances but also offered no apology. So it turns out that them ignoring our complaints wasn't because they didn't want to reply, it was because they simply couldn't care less. When the issue was finally solved, we suggested we should be refunded the price of that room for one month, which we discovered would be approximately £80. We weren't really surprised when it was ignored. On top of all the issues we had with the company themselves, you can just tell they're not very nice. They charge you £40 for a reference for future properties, there's no emergency weekend number, so if you're locked out it's tough. Avoid, avoid, avoid.

Jack · 11 June 2023

★★★★★ 5/5

Google

Highly recommend! Just moved in and the whole team has been extremely helpful along the way. Any questions I’ve had were answered promptly from a quick phone call. Very thorough and professional.

Yasmin · 15 January 2026

★★★★★ 5/5

Google

AH Field Properties are very professional, and the entire rental process, from application to move-in, was completely stress-free. They are highly responsive and provide top-notch communication. I would highly recommend them to everyone.

John · 15 January 2026

★★★★★ 5/5

Google

I have been with AH field Properties for 3 years now and they've been great, any issues were dealt with urgently and are always on hand when you need them, would recommend!

S · 15 December 2025

★★★★★ 5/5

Google

AH Field are very responsive. They always look after any issues we raise and handle things quickly and professionally. Great service overall. ☺️

Kevinabye · 15 February 2026

★★★★★ 5/5

Google

The process for looking for the house was smooth and easy as compared to other agencies. They respond quickly to needs and the staff is very friendly.

Wesley · 15 December 2025

★★★★★ 5/5

Google

I’ve just ended an almost 3 year tenancy with one of AH Field’s properties based in Moseley. They have been nothing but professional & efficient throughout my time living there. Stephanie who I always dealt with at their office was great & always so quick to reply to my emails and offered guidance with any issue I had. The maintenance team were also always friendly & I think I only waited a max of 2 days to have anything looked at, which is fantastic compared to my experiences with other letting agents in my 13 years of renting. There were no ‘hidden charges’ or ‘rip-offs’ as detailed in some of these other questionable reviews. Everything is clearly laid out in the tenancy contract before signing, so if you actually read the entire document (which any tenant always should), there are no ‘hidden’ charges. I had a handful of repairs required over the years which were dealt with swiftly & without any additional charges. Thanks again Stephanie & team for showing that there are still good letting agents out there :) Highly recommend if you’re looking to rent in Moseley!PositiveResponsiveness, Quality, Professionalism

S · 11 June 2022

★★★★★ 5/5

Google

Speaking from my own experience I must give A H field a positive rating. I rented a property with them for about 2 and a half years. I was allowed to enjoy the property without any hassle, any problems I had were dealt with promptly and at the end of the tenancy I my full deposit was returned. All they ask is that rent is paid on time and that the property is cared for and returned in a clean state. I would definitely rent from them again and I'd like to add Stephanie was helpful and very polite when I reported issues. Thank you all at A H Field

Jamie · 11 June 2022

★★★★★ 5/5

Google

Really great agency. I rented in their Nigel Court building. Very responsive and provides the needed support. An example on this, when I moved in, I had a problem with my cooker (it was good but there was a problem with the electricity being connected). I reported this and they immediately solved and replaced the old cooker with a brand new one. They kept the communal area clean along with the windows etc. Also returned my deposit fully on departure, as agreed in the contract. I can't recommend enough! Thank you AH field.

Aman · 18 April 2025

★★★★★ 4/5

Google

Very professional and transparent. Their service is very good with quick responses. Move in day was made easy .

Patrick · 15 January 2026

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ I've had an excellent experience with Ahfield Properties, and I wanted to highlight the amazing customer service provided by Sarinder. She has been incredibly attentive and helpful, always listening to our concerns and getting us the assistance we need from the house management team for any issues that arise day to day. Whether it's a maintenance problem or a general query, Sarinder's prompt and friendly support has made a huge difference in our living experience. Her dedication to ensuring everything runs smoothly truly sets Ahfield Properties apart. Thank you, Sarinder, for your exceptional service!

Bilal · 26 February 2025

★★★★★ 5/5

Google

Got nothing but positives to say about AH Field. Always quick to respond to any enquires. Rose is lovely and considerate when doing viewings. New fridgefreezer was installed quickly with no issue or cost when I had a fault with the door seal. The handymen were beyond kind and helpful - even helped me jumpstart my car at one point. Deposit paid back in full. Highly recommend - easily the best letting agency I've encountered.

Robbie · 11 June 2022

★★★★★ 5/5

Google

They solve all the issues next day or ASAP. Really happy with how they deal with tenants. Excellent Service.👏 …

Kaur · 15 December 2025

★★★★★ 5/5

Google

A very professional and very responsive team, with quick action. With all the knowledge for the property. Great renting experience!!

Matthew · 15 December 2025

★★★★★ 5/5

Google

Got a flat from them, attended to me nicely and they were ready to help. Had several discussions with their customer service too that went well.

Samuel · 14 October 2025

★★★★★ 5/5

Google

Very happy with my apartment very clean and quiet and met a lot of tenants all seem to be very nice ah fields have been great.

Lee · 14 October 2025