Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI've been renting a unit in Hersden for…
I've been renting a unit in Hersden for three years. As a sole trader my site manager has been fantastic and very helpful. Only would say as a sole trader and watching the budgets the phone and internet is expensive and mobile signal on the site is not very good.
Mr · 8 November 2025
Agent replied · 27 May 2026
Thank you for taking the time to share your feedback, it’s great to hear you’ve had a positive experience with your site manager and the facilities at Hersden. We appreciate your comments regarding the phone and internet services. These are provided through third-party suppliers, and we work to ensure they remain as competitive as possible while maintaining a good level of service. Unfortunately the mobile signal on site is out of our control, but we’ll continue to explore ways to support occupiers where we can.
★★★★★ 5/5
TrustpilotI have just hit my two year anniversary…
I have just hit my two year anniversary at the Newton Aycliffe Flexspace site and I am so glad I made the move. The building has such a positive feel to it and it genuinely makes a difference to how the working day flows.
Phil · 10 December 2025
Agent replied · 20 March 2026
Thank you Phil for your review and recommendation. It’s great to hear that your experience at Flexspace Newton Aycliffe has been so positive and that Ali and Colin, have been on hand to assist you every step of the way.
★★★★★ 5/5
TrustpilotGreat site & facility
My company Flint Subsea have been a tenant at the Flexspace Ellesmere Port centre since 2022. The service that we receive is great. It was easy to move in and the facility is just great. The site is well maintained and tidy.
Gareth · 15 December 2025
Agent replied · 20 March 2026
Thank you Gareth for your review and recommendation. We're pleased to hear that your experience at Flexspace Ellesmere Port has been a positive one.
★★★★★ 1/5
TrustpilotBEWARE.....DO NOT RENT FROM FLEXSPACE
BEWARE.....DO NOT RENT FROM FLEXSPACE! From when they took over our unit, costs were added CONTINUOUSLY, the restoration fee increased every year, they invented charges for insurance, grounds maintenance, having a skip outside etc etc. Literally EVERYTHING in the unit became my responsibility from floor to roof, electrics to the roller door. They are a truly awful company. Flexible is not a true description of their business.Having left the unit we have been charged for an EICR report (which I had completed by my electrician), electrical repairs and like a previous reviewer stated, there is no way of checking the authenticity of these. The fittings may be outdated and not up to spec, but how is that the responsibility of the tenant?Throughout COVID, they showed no support at all. Not even a generic email. No rent reduction, no opportunity to delay payments...nothing at all.We were broken into and had 2 vehicles stolen from their car park along with a tools etc, again no support or even an email. I will point out that the units are advertised as being 'secure'....they absolutely are not at all! They are money grabbing and outdated in their treatment of tenants/licensees. I hope one day someone takes them to court and screws them over.
Julia · 28 September 2023
★★★★★ 5/5
TrustpilotFor the money it's a great service
For the money it's a great service - I've been in other managed offices in Northamptonshire, and this one is the best of all for price and facilities.
Andrew · 9 March 2026
Agent replied · 20 March 2026
Thank you Andrew for such a positive review, it's much appreciated.
★★★★★ 5/5
TrustpilotAfter three years at Flexspace
After three years at Flexspace, we're moving on - and I couldn't leave without saying how much this place has meant to us.
Kevin · 31 March 2026
Agent replied · 27 May 2026
Thank you so much for taking the time to share such a thoughtful review it genuinely means a lot.
It’s been a real pleasure having you with us over the past three years, and even more so watching your business grow from those early days into what it is today. Knowing that Flexspace could play a small part in that journey is exactly what we aim for, so your words really resonate.
Kim and the team will be delighted to see your "shoutout", you’ll be truly missed around the centre, you’ve been a valued part of the Flexspace community.
Wishing you all the very best for this exciting next chapter in Edinburgh, we’ve no doubt you’ll continue to go from strength to strength.
★★★★★ 5/5
TrustpilotFLEXSPACE OFFICE INCUBATION CENTRE NEWTON AYCLIFFE
We moved into a new homes and looked around for office units to rent but as we were already with flex space North Shields we thought we would have a look at the incubation centre.
Ian · 17 December 2025
Agent replied · 20 March 2026
Thank you Jackie for taking the time to write us such a wonderful review, it's much appreciated.
★★★★★ 5/5
TrustpilotA great place to work
We are an accountancy company called Bensiri Consultancy and we have occupied 3 of the offices in Newton Aycliffe for around 7 years and find the company professional and a delight to work with.
Bensiri · 8 December 2025
Agent replied · 20 March 2026
Thank you for Bensiri for taking the time to leave such great review it's much appreciated. It’s great to hear that your experience at our Newton Aycliffe offices has been a positive one, and we’re delighted to know that Ali has been able to support you.
★★★★★ 5/5
TrustpilotCleaning Angels
I have been renting my office at Flexspace in Newton Aycliffe since March I can say Ali and the site staff always go above and beyond to help. Couldn't ask for a better service.
Angela · 8 December 2025
Agent replied · 20 March 2026
We’re grateful you took a few moments to share your thoughts, Angela. Thank you for the recommendation and the feedback about Ali and the team at Newton Aycliffe - it’s great to know you had a positive experience.
★★★★★ 5/5
TrustpilotAlways have good communication with Ali…
Always have good communication with Ali (manager) Flexispace. Unit has regular inspections and we are able to raise any issues due to our good relationship with all staff.
Paul · 12 January 2026
Agent replied · 20 March 2026
Thank you Paul for your review, much appreciated.
★★★★★ 5/5
TrustpilotClean Space & Prompt Service
I've been really happy with Flexspace. Leah, the manager at Deeside, handles matters promptly and makes everything super easy, so i can focus on growing my business.
Jon · 9 December 2025
Agent replied · 20 March 2026
Thank you Jon for a brilliant review and the feedback about Ali and the team at Newton Aycliffe - it’s great to know that it has been a positive experience.
★★★★★ 1/5
TrustpilotBeware of extortionate charges when you leave
Beware of extortionate charges when you leave. I recently vacated a unit near Canterbury and understood that a proportion of the approx £3,000 deposit Flexspace held would be retained as their so called restoration fee. I had stored classic cars in the unit so admittedly there were some oil stains on the floor and exhaust fume stains on the wall but I assumed these would be covered by the restoration fee as the name suggests. Not a bit of it! Flexspace claim this was beyond 'fair wear and tear' and billed me an additional £700 for cleaning which also included the best part of £100 as a so called management fee. I queried these charges and wondered why they were not included as part of the restoration fee but was simply referred to the agreement each time. It still begs the question therefore just what does the standard restoration fee actually cover? Avoid these people like the plague as they are only interested in extracting money.
Richard · 21 April 2025
★★★★★ 1/5
TrustpilotCheap but shabby head office and rubbish internet
Gemma at Bolton is fantastic but the head office team are useless. Telecoms are ridiculous a week in and we have no internet in our unit, cannot be contacted by phone and take hours to send sarcastic pointless responses stating the obvious. Wish I had read these reviews before signing.
Mr · 1 August 2024
★★★★★ 1/5
TrustpilotAwful Company - do not rent from them
Rented from this company at their Watford site. Were informed we had to leave because the land had been sold for re-development. We vacated the premises one month before our licence expired and this resulted in us losing hundreds of pounds. Restoration fee was not returned even though we left it better than when we took it over and it was being demolished (according to Flexpsace). Also had to pay for roller shutter door service and, because we left early, they charged us an extra month's rent. Our deposit was ridiculously depleted. Their CEO did not have the courtesy to respond to our communication, nor did other directors of the company. Regional Managers also do not respond well to correspondence. Other tenants on the same site are equally frustrated, angry and disgusted with this company.
Allgood · 29 September 2023
Agent replied · 23 November 2024
Due to GDPR, we are unable to discuss individual cases, however, please feel free to contact us, sales@flexspace.co.uk so that we can look in to your complaint.Thank you,Flexspace
★★★★★ 5/5
TrustpilotFlexspace Newton Aycliffe
Been renting an office in Newton Aycliffe Flexspace for 2 years . Clean and tidy with great services. Everything you could ask for.
STUART · 9 December 2025
Agent replied · 20 March 2026
Thank you Stuart for taking the time to leave such a positive review and your recommendation, it is very much appreciated.
★★★★★ 5/5
TrustpilotStraightforward and great value
This is my second time renting an office with Flexspace, and once again it’s been a simple, hassle-free experience, straightforward and great value.
A · 27 November 2025
Agent replied · 27 May 2026
Thank you so much for taking the time to leave us a positive review, we always aim to make the process as smooth and straightforward as possible. It’s fantastic to hear that Kim has been able to support you so well on both occasions with us.
★★★★★ 5/5
TrustpilotNorthampton Flexspace
We have had offices now at Northampton Flexspace for 7 years
Marie · 9 March 2026
Agent replied · 20 March 2026
Thank you Marie for your positive review and recommendation, we'll pass on your lovely comments onto Jacqui.
★★★★★ 1/5
TrustpilotDO NOT RENT ANYTHING FROM THIS MOB
Absolute shameful company. Staff are absolutely vile, and will basically lie to your face. Our main issue with them has been their 'Reclamation of service charge overspend' basically dumping annual £2500 bills on tenants because they apparently have themselves ripped off for getting 30 sq/mt of grass cut every 3 weeks over the summer months. Grossly overpriced for what they offer and would rather have empty units than do longer term more affordable leases. Absolute con! Avoid Avoid Avoid.
Ron · 27 February 2025
★★★★★ 1/5
TrustpilotAvoid!!
Avoid at all costs. They add unexplained exit charges, the “restoration fee” isn’t evidenced, and you won’t get your deposit back. If I could put zero stars, I would. It’s actually a joke.
Sian · 23 April 2026
★★★★★ 5/5
TrustpilotProfessional, secure and value for money
I spent several weeks trying to find suitable storage for a number of items, which included all my camping gear.
Erica · 6 November 2025
Agent replied · 27 May 2026
Thank you, Erica, for your kind words and recommendation. We’re pleased we could meet your storage needs and support you professionally when it was time to upsize. It’s been a pleasure working with you.
★★★★★ 2/5
GoogleNot happy with when you finish contract with them so much hidden charges . Can say another form of making money . In simple can say you pay for 14 months and get 12 months . Can understand the restoration fee , but why a client pay for your ECIR £180 Report at end that’s a scam if someone is paying for restoration fee around £480 plus vat then why management needs £27. I would say try to avoid it if you make contract attach your terms also . Otherwise forget your deposit. They covering cost for their empty units from you .
Thanks
Gury · 11 November 2024
★★★★★ 1/5
TrustpilotI had a highly disappointing experience…
I had a highly disappointing experience with Flexspace that I feel compelled to share. First and foremost, they never returned my security deposit, which is incredibly frustrating. After vacating the rented unit, I was shocked to receive a bill amounting to thousands of pounds, claiming violations of the rental agreement. This was completely unexpected and unfair, as I made sure to adhere to the terms.
Liga · 30 April 2025
★★★★★ 5/5
TrustpilotWe love our flexspace premises (and so…
We love our flexspace premises (and so do our customers)
Serenity · 10 December 2025
Agent replied · 20 March 2026
Thank you Serenity for taking the time to leave us such a great review, it's much appreciated. And we're pleased to hear that Gemma and our team have been with you along the way.
★★★★★ 1/5
TrustpilotPoor communication from Bolton area…
Poor communication from Bolton area manager and won't help you have any form of signage or banners for your business.
Saleh · 5 June 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
