Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJamie Warren was fantastic
Jamie Warren was a fantastic photographer and everyone at the Shirley office was very helpful
Jim · 31 October 2024
Agent replied · 23 December 2024
Hi Jim, thank you for the great review, we are delighted that your experience with us was positive and that you like the photos.
★★★★★ 5/5
GoogleBrilliant communication, Erin was super lovely and extremely informative. Jamie was also great, he took his time to ensure the best quality photos were taken of our house! Overall brilliant experience and the team have made this process extremely stress free for us!
Rosie · 26 December 2024
★★★★★ 5/5
TrustpilotHelpful and competent
Hamish was a really helpful guy showing us a viewing on a property. He had done his research and knew all the answers to our questions.Thanks again
Kerry · 2 April 2024
Agent replied · 12 June 2024
Hi Kerry, you're welcome. Glad we could help.
★★★★★ 5/5
TrustpilotImpressed...
Agent Mark was very professional and competent. He answered every question and was very informative. The atmosphere was friendly.
Karolina · 24 August 2024
Agent replied · 23 December 2024
Hey Karolina, thank you for your review!
★★★★★ 5/5
TrustpilotLacey was great
Lacey was very welcoming and quickly found out anything additional we needed to know about the property. Thank you!
Gaby · 24 August 2024
Agent replied · 23 December 2024
Hi Gaby, thank you for the great review!!
★★★★★ 5/5
TrustpilotOn meeting Corinne she was very…
On meeting Corinne she was very welcoming and very informative whilst showing us around.
Unfortunately this property wasn’t suitable for us.
Lisa · 28 September 2026
★★★★★ 5/5
TrustpilotGreat house viewing today
Mark was was warm and friendly, very professional and helpful. We enjoyed meeting him and had a great experience of the house viewing today.
Sandra · 25 May 2024
Agent replied · 12 June 2024
Hi Sandra, thank you!
★★★★★ 5/5
TrustpilotExcellent customer service from Dan…
Excellent customer service from Dan Thompson, normally I’ve found when contacting agents from other websites ie Right Move they don’t get back but Dan got back to me straight away and went out of his way to gather the information I’d asked regarding a property. Would highly recommend Dan and the company.
Jenni · 27 January 2022
Agent replied · 12 June 2024
Hi Jenni.Thankyou very much for leaving us such a lovely review! We pride ourselves on being one of the top estate agents in Redditch! It's so lovely to hear that you've had a good experience with us and that Dan was very responsive and helpful! Wishing you all the very best for the future.
★★★★★ 5/5
TrustpilotVery pleasant viewing
Very pleasant viewing, Corinne was extremely helpful and answered any questions we had with detailed responses. Not to mention in general Corinne's energy, which put an even bigger smile on our faces. Also can I give a big thanks to Priya who did everything in her power to get us a viewing & even turned up herself ! Great energy, great people. Thankyou !
Oli · 10 December 2023
★★★★★ 5/5
TrustpilotPositive experience
Positive experience, Jamie was prompt for appointment and respectful of the home we're selling
Happy · 31 October 2024
Agent replied · 23 December 2024
Hey!! Thanks for your review!
★★★★★ 1/5
FacebookAwful from start to finish, they see evicting a tenant (no fault) as; in the words of Chris Griffiths (Director), a ‘transaction’. They haven’t bothered to help us find another home at all, they don’t care. When we were moving in, they gave us a date and then kept changing it.
I would avoid them at all costs, they see you as a number and just a money bank. It’s evil to treat people in such a way
Darryl · 28 May 2025
★★★★★ 4/5
TrustpilotThank you to staff at Bromsgrove
Thank you to Chris, Matt and Britt at the Bromsgrove branch for helping with the sale of my late father's house in a difficult time for us all, made that bit harder due to Covid.During holiday season (at least when several people had time off!) we were kept informed and never left without someone dealing with our case.
R · 11 September 2020
Agent replied · 12 June 2024
Thank you for the review - we'll let the team know what a great job they're doing and how happy you are with the service they provided for you during a difficult time.
★★★★★ 5/5
TrustpilotThe best…
Hamish showed us round a few houses, one being a house we actually bought. Extremely friendly, knowledgeable and even went the extra mile while making our offer on our dream home! Thank you so much for going out of your way by even calling so we wouldn’t have to wait a few days before we knew the house was ours!
Emily · 24 November 2024
Agent replied · 23 December 2024
Hey Emily, Thanks for the great review! Wr are so delighted that your experience with us was positive. All the team at APM wish you the best
★★★★★ 5/5
TrustpilotMark was a lovely guy and had made sure…
Mark was a lovely guy and had made sure he had as much info about the property when we walked round
ALLISON · 30 June 2024
Agent replied · 24 August 2024
Hi Allison, thank you for leaving a review! We're so pleased Mark provided you with excellent service.
★★★★★ 5/5
TrustpilotCorinne was very informative and had a…
Corinne was very informative and had a lot of information regarding the property. Including dates of extention etc. She was happy and bubbly
Ellie · 23 May 2024
Agent replied · 12 June 2024
Hi Ellie, thank you!
★★★★★ 5/5
TrustpilotMark was our member of staff and he…
Mark was our member of staff and he turned up within ample time so he planned ahead, he was well presented and informative and a pleasure to be shown around.
Michael · 31 December 2023
Agent replied · 12 June 2024
Hello,We are delighted to hear about your experience with Mark! Thank you for the review.
★★★★★ 5/5
TrustpilotProfessional
Chloe was very professional and put me at total ease when taking the photos and they have come out amazingly.
Julie · 10 July 2024
Agent replied · 24 August 2024
Hi Julie, thanks for leaving a review and we're ecstatic that Chloe provided you with a fantastic service!
★★★★★ 5/5
TrustpilotNikki is very friendly
Nikki is very friendly, professional and a lovely lady. Very helpful is looking to get the answers to my questions on the properties viewed
Paras · 24 April 2024
Agent replied · 12 June 2024
Hi, thank you!
★★★★★ 5/5
TrustpilotMark was amazing
Mark was amazing, he knew the property extremely well, could answer all the questions we had and single handedly sold the house to us!! He took time for us to really get a feel for the house and even offered advice as to what could work wise with renovations! Would not hesitate to contact mark in the future if we ever decided to sell.
Keighley · 1 November 2023
★★★★★ 5/5
TrustpilotAbsolutely fantastic service from start…
Absolutely fantastic service from start to finish, by far the best experience I have ever had from an Estate Agent. I was kept up to date throughout the whole process by the team. Ilene Strydom the Aftersales Consultant provided exceptional service to ensure the sale went through quickly and efficiently and kept me informed throughout the whole process to the point where I doubt the sale would have gone through in the time it did without her efforts. Thank you Ilene. I will be using them again in the future and would wholeheartedly recommend their services.
Mr · 17 May 2022
★★★★★ 5/5
TrustpilotIlene has worked so hard and efficient…
Ilene has worked so hard and efficient to get this all sorted. Always kept up to date Thank you Ilene
Claire · 3 July 2024
Agent replied · 24 August 2024
Hi Claire, thank you for leaving a review! We're so pleased Ilene provided you with excellent service.
★★★★★ 5/5
TrustpilotHouse sale
Ranjit was very professional and helpful during the sale of our property. He always dealt with any queries efficiently and promptly.
Sharon · 14 June 2024
Agent replied · 24 August 2024
Hi Sharon, thanks for leaving us a review! So glad Ranjit provided you with excellent service
★★★★★ 5/5
TrustpilotOn time
Corrine was ontime as other estate were late so that was a good start also she answered any questions we asked , she was polite and very friendly and didn't rush us round the property.
Jeff · 13 August 2023
Agent replied · 12 June 2024
Hi Jeff, thank you for leaving us this wonderful feedback. It's great to hear that Corinne was punctual and friendly for your property viewing. Best of luck in your property search!
★★★★★ 5/5
Trustpilot5 stars
Viewed property today and everything was explained. There was no rush to hurry up. Thank you Corinne for your time.
Linda · 1 July 2024
Agent replied · 24 August 2024
Hi Linda, thank you for leaving a review! We're so pleased Corinne provided you with excellent service.
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