Every review we hold for the Birkenhead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have used them to both buy and sell property at auction. Always found them to be both knowledgeable about the local market and very helpful.
Andrew · 10 June 2020
Agent replied · 11 June 2024
Hi Andrew, many thanks for your positive review. We are glad that you have been successful at auction and will pass your comments onto to our auction team. Regards, Smith and Sons
★★★★★ 1/5
GoogleThoroughly disappointed with these estate agents and their conduct in dealing with myself. I am trying to get on the property ladder and they have been nothing but a hindrance in this. As for the £60 "administration" fee they received it may as well have been thrown in the bin. Will absolutely not be using them again or recommending to anyone!
Tom · 11 June 2017
★★★★★ 5/5
GoogleProfessional service
Kate · 10 June 2023
Agent replied · 11 June 2024
Hi Kate
Thanks very much for leaving us a 5 star review. We really appreciate the feedback.
Kind regards
Smith and Sons
★★★★★ 5/5
TrustpilotValuation for refinance …
I used smith and sons as a choice of 2 valuers whilst carrying out a refinance, indepth fair valuation with plenty of comparables to back it up. Would 100% recommend and use again given the option.
Paul · 25 February 2023
★★★★★ 1/5
GoogleVery rude lettings department. Ignore emails when enquiring about the residential properties they have advertised to rent.
Miss · 10 June 2021
Agent replied · 11 June 2024
Dear Miss Nicholson
We are sorry that you experienced an unsatisfactory service and have passed your comments onto our lettings department. Thank you for bringing this to our attention. Regards, Smith and Sons
★★★★★ 5/5
TrustpilotGreat service
Great! plot of land sold at auction and could not have been any easier, very helpful, professional and experienced.
Mark · 28 March 2024
★★★★★ 5/5
GoogleSold my property at auction no problem, very helpful
Martin · 10 June 2022
Agent replied · 11 June 2024
Hi Martin
Many thanks for leaving us positive feedback. Our auction team are delighted with your comments.
Kind regards
Smith and Sons
★★★★★ 1/5
GoogleComplete bullies that don't know the law of renting out property and complete chancers
Mike · 18 June 2024
★★★★★ 5/5
GoogleDealt with Smith&Sons for a few years now, never failed. Recommend to everyone! Thank you for all your work.
Hannah · 10 June 2020
Agent replied · 11 June 2024
Hi Hannah, thanks for taking the time to leave a review of our company, we really appreciate it. We hope to deal with you again in the future. Take care, Smith and Sons.
★★★★★ 5/5
GoogleChris and annet are the best highly recommended to use themPositiveProfessionalism
S · 25 August 2021
Agent replied · 11 June 2024
Many thanks for taking the time to leave a 5 star review of our company. Chris and Annette in our auction team will be delighted with your comments.
Kind regards, Smith and Sons
★★★★★ 5/5
GoogleJust rentad a propertyof them absoultly amazing and they aregreat to work withPositiveQuality
Rebecca · 11 January 2021
Agent replied · 11 June 2024
Hi Rebecca, many thanks for taking the time to leave a review of the service you received. It is most appreciated and our lettings team are delighted with your comments. Thanks again, Smith and Sons.
★★★★★ 5/5
GoogleBest places in Wirral
Ali · 10 June 2022
Agent replied · 11 June 2024
Hi Ali
Many thanks for taking the time to leave a 5 star review of our company. We are delighted with your comments.
Kind regards, Smith and Sons
★★★★★ 5/5
GoogleJust rentad a propertyof them absoultly amazing and they aregreat to work with
Rebecca · 10 June 2020
Agent replied · 11 June 2024
Hi Rebecca, many thanks for taking the time to leave a review of the service you received. It is most appreciated and our lettings team are delighted with your comments. Thanks again, Smith and Sons.
★★★★★ 5/5
GoogleFound their service to be excellent. Were attentive, proactive and above all professional. Thanks.
Phil · 12 June 2013
Agent replied · 11 June 2024
Hi Phil
Many thanks for your positive comments, it is most appreciated. Regards, Smith and Sons.
★★★★★ 5/5
TrustpilotExcellent Homebuyer survey
Thorough and well written RICS Homebuyer survey completed for me which highlighted defects that I was unaware of. It helped me to get a reduction of the purchase price to take these into account. Highly recommend them.
Andrew · 21 June 2017
★★★★★ 1/5
GoogleIf I could give no stars I would!
Disorganised, unhelpful staff who are borderline lazy.
Once they have their "admin fee" you may as well be invisible.
Will not be recommending or using again!
Lydia · 11 June 2017
★★★★★ 1/5
GoogleDon't use this company! Rude, unprofessional, they don't even deserve a rating.
Sarah · 10 June 2020
★★★★★ 1/5
FacebookHow could they not. Appalling service
Paul · 25 March 2021
★★★★★ 1/5
GoogleDreadful people to deal with. Rude and disinterested.
Brian · 12 June 2015
★★★★★ 3/5
GoogleRating only, no written review.
Diane · 16 April 2024
Agent replied · 11 June 2024
Hi Diane
Many thanks for your feedback. … More
★★★★★ 5/5
GoogleGood service,
Alan · 16 April 2024
Agent replied · 24 August 2024
Hi Alan
Many thanks for taking the time to leave us a 5 star review, it is greatly … More
★★★★★ 5/5
GoogleRating only, no written review.
Laura · 13 October 2023
Agent replied · 11 June 2024
Hi Laura
Many thanks for taking the time to leave us a 5 star review, it is greatly appreciated.
Kind regards
Smith and Sons
★★★★★ 4/5
GoogleVery helpful
Jack · 10 June 2023
Agent replied · 11 June 2024
Hi Jack
Many thanks for leaving us a positive review, we very much appreciate it.
Kind regards
Smith and Sons
★★★★★ 5/5
GoogleGood
Cheshire · 10 June 2023
Agent replied · 11 June 2024
Hello
Many thanks for taking the time to leave us a 5 star review, we really appreciate it.
Kind regards
Smith and Sons
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.