Trusted Agent profile · Birkenhead

Smith and Sons Birkenhead reviews

4.2

★★★★★ Great

77 reviews across 3 platforms

51-52 Hamilton Square, Birkenhead, CH41 5BN

Smith and Sons's office in Birkenhead, at 51-52 Hamilton Square, is rated 4.2 out of 5 across 77 reviews on three platforms, including 67 Google reviews rated 4.3.

Google logo

4.3 / 5

67

Reviews on Google

This office

Facebook logo

1.0 / 5

3

Reviews on Facebook

This office

Trustpilot logo

7

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Birkenhead office, from every platform, shown as written. First names only.

5/5

Google

I have used them to both buy and sell property at auction. Always found them to be both knowledgeable about the local market and very helpful.

Andrew · 10 June 2020

Agent replied · 11 June 2024

Hi Andrew, many thanks for your positive review. We are glad that you have been successful at auction and will pass your comments onto to our auction team. Regards, Smith and Sons

1/5

Google

Thoroughly disappointed with these estate agents and their conduct in dealing with myself. I am trying to get on the property ladder and they have been nothing but a hindrance in this. As for the £60 "administration" fee they received it may as well have been thrown in the bin. Will absolutely not be using them again or recommending to anyone!

Tom · 11 June 2017

5/5

Google

Professional service

Kate · 10 June 2023

Agent replied · 11 June 2024

Hi Kate Thanks very much for leaving us a 5 star review. We really appreciate the feedback. Kind regards Smith and Sons

5/5

Trustpilot

Valuation for refinance …

I used smith and sons as a choice of 2 valuers whilst carrying out a refinance, indepth fair valuation with plenty of comparables to back it up. Would 100% recommend and use again given the option.

Paul · 25 February 2023

1/5

Google

Very rude lettings department. Ignore emails when enquiring about the residential properties they have advertised to rent.

Miss · 10 June 2021

Agent replied · 11 June 2024

Dear Miss Nicholson We are sorry that you experienced an unsatisfactory service and have passed your comments onto our lettings department. Thank you for bringing this to our attention. Regards, Smith and Sons

5/5

Trustpilot

Great service

Great! plot of land sold at auction and could not have been any easier, very helpful, professional and experienced.

Mark · 28 March 2024

5/5

Google

Sold my property at auction no problem, very helpful

Martin · 10 June 2022

Agent replied · 11 June 2024

Hi Martin Many thanks for leaving us positive feedback. Our auction team are delighted with your comments. Kind regards Smith and Sons

1/5

Google

Complete bullies that don't know the law of renting out property and complete chancers

Mike · 18 June 2024

5/5

Google

Dealt with Smith&Sons for a few years now, never failed. Recommend to everyone! Thank you for all your work.

Hannah · 10 June 2020

Agent replied · 11 June 2024

Hi Hannah, thanks for taking the time to leave a review of our company, we really appreciate it. We hope to deal with you again in the future. Take care, Smith and Sons.

5/5

Google

Chris and annet are the best highly recommended to use themPositiveProfessionalism

S · 25 August 2021

Agent replied · 11 June 2024

Many thanks for taking the time to leave a 5 star review of our company. Chris and Annette in our auction team will be delighted with your comments. Kind regards, Smith and Sons

5/5

Google

Just rentad a propertyof them absoultly amazing and they aregreat to work withPositiveQuality

Rebecca · 11 January 2021

Agent replied · 11 June 2024

Hi Rebecca, many thanks for taking the time to leave a review of the service you received. It is most appreciated and our lettings team are delighted with your comments. Thanks again, Smith and Sons.

5/5

Google

Best places in Wirral

Ali · 10 June 2022

Agent replied · 11 June 2024

Hi Ali Many thanks for taking the time to leave a 5 star review of our company. We are delighted with your comments. Kind regards, Smith and Sons

5/5

Google

Just rentad a propertyof them absoultly amazing and they aregreat to work with

Rebecca · 10 June 2020

Agent replied · 11 June 2024

Hi Rebecca, many thanks for taking the time to leave a review of the service you received. It is most appreciated and our lettings team are delighted with your comments. Thanks again, Smith and Sons.

5/5

Google

Found their service to be excellent. Were attentive, proactive and above all professional. Thanks.

Phil · 12 June 2013

Agent replied · 11 June 2024

Hi Phil Many thanks for your positive comments, it is most appreciated. Regards, Smith and Sons.

5/5

Trustpilot

Excellent Homebuyer survey

Thorough and well written RICS Homebuyer survey completed for me which highlighted defects that I was unaware of. It helped me to get a reduction of the purchase price to take these into account. Highly recommend them.

Andrew · 21 June 2017

1/5

Google

If I could give no stars I would! Disorganised, unhelpful staff who are borderline lazy. Once they have their "admin fee" you may as well be invisible. Will not be recommending or using again!

Lydia · 11 June 2017

1/5

Google

Don't use this company! Rude, unprofessional, they don't even deserve a rating.

Sarah · 10 June 2020

1/5

Facebook

How could they not. Appalling service

Paul · 25 March 2021

1/5

Google

Dreadful people to deal with. Rude and disinterested.

Brian · 12 June 2015

3/5

Google

Rating only, no written review.

Diane · 16 April 2024

Agent replied · 11 June 2024

Hi Diane Many thanks for your feedback. … More

5/5

Google

Good service,

Alan · 16 April 2024

Agent replied · 24 August 2024

Hi Alan Many thanks for taking the time to leave us a 5 star review, it is greatly … More

5/5

Google

Rating only, no written review.

Laura · 13 October 2023

Agent replied · 11 June 2024

Hi Laura Many thanks for taking the time to leave us a 5 star review, it is greatly appreciated. Kind regards Smith and Sons

4/5

Google

Very helpful

Jack · 10 June 2023

Agent replied · 11 June 2024

Hi Jack Many thanks for leaving us a positive review, we very much appreciate it. Kind regards Smith and Sons

5/5

Google

Good

Cheshire · 10 June 2023

Agent replied · 11 June 2024

Hello Many thanks for taking the time to leave us a 5 star review, we really appreciate it. Kind regards Smith and Sons

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Smith and Sons's Google reviews

Questions about Smith and Sons Birkenhead

How many reviews does Smith and Sons Birkenhead have?

Smith and Sons's Birkenhead office has 77 reviews across three platforms: 67 on Google, 3 on Facebook, 7 on Trustpilot.

What is Smith and Sons Birkenhead's rating?

Smith and Sons Birkenhead is rated 4.2 out of 5 across all 77 reviews, and 4.3 out of 5 on Google from 67 reviews.

Where is Smith and Sons's Birkenhead office?

Smith and Sons Birkenhead, 51-52 Hamilton Square, Birkenhead, CH41 5BN.

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