Every review we hold for the Birkenhead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMoscrops have been our letting agents for many years and I highly recommend them if you need your property managed. They are a small and friendly firm who are responsive and professional. They are very knowledgeable about all the legalities of letting a property and make sure everything is kept up to date and in order. You won’t regret choosing Moscrops.
Paula · 12 June 2021
★★★★★ 5/5
GoogleHave been with Moscrops for several months now, ive had 2 issues which they have resolved with amazing speed, even over the new year period they had someone out to the house within 2 hours of receiving my email, brilliant service, just what any tenant would want. Hope to rent with them for a long time to come.
Ian · 12 June 2021
★★★★★ 5/5
GoogleThe staff are extremely polite and very helpful indeed.
James · 12 June 2023
Agent replied · 11 June 2024
Thank you for your review
★★★★★ 5/5
GoogleLovely team! Wishing them all the very best!
Linta · 12 June 2023
Agent replied · 11 June 2024
Thank you kindly for your review
★★★★★ 5/5
GoogleHaving recently rented a flat through moscrops i can honestly say that they are simply the best..They are super quick in solving any problems you may have with your rental property nothing is too much trouble. The staff are always very helpful friendly and polite. I would highly recommend anyone to use Moscrops.PositiveResponsiveness, Quality, Professionalism, Value
Joanne · 12 June 2021
★★★★★ 5/5
GoogleI’ve been renting a property through Moscrops for the past 18 months and it has been the most pleasant experience I’ve had with a letting agency. They are always available via phone or email during office hours, are quick to respond to solve any issues or answer any questions and are always friendly.PositiveResponsiveness, Quality, Professionalism, Value
Stephanie · 12 June 2021
★★★★★ 5/5
GoogleMoscrops have been such a lovely company to deal with. The staff are friendly, professional and always helpful. From the outset I was given reassurance at a very stressful time and the whole process was simple and well managed. I would highly recommend them to others.PositiveResponsiveness, Quality, Professionalism, Value
Niki · 12 June 2022
★★★★★ 5/5
GoogleKnowledgeable about our Section 21 predicament. Were very accommodating with our viewings and allowed a speedy application process for a property. Pity the landlord was a time waster, but agents were excellent.
Carol · 15 October 2023
★★★★★ 5/5
GoogleThank you to moscrops for all your help selling my house, and especially to Jan for all your hard work and keeping me up to date with everything you are very professional
Sarah clifton road ***** these 5 stars are you for janPositiveResponsiveness, Professionalism
Sarah · 12 June 2022
★★★★★ 5/5
YellMoscrops are the best ,try them and you will see how brilliant they are ,
I’ve been with Moscrops nearly 25 years and they have always been right there sorting any problem I may have had and getting it fixed or sorted ASAP , they are family orientated and are friendly and polite and treat you with respect,I will always stay with Moscrops .
ZenaD-5 · 24 December 2020
★★★★★ 5/5
GoogleOne of the best service that I received in my life. Thanks all of you guys and ladies
Simone FerrariPositiveResponsiveness, Quality, Professionalism, Value
Simone · 14 December 2023
★★★★★ 5/5
GoogleAs a contractor we have frequent dealings with Moscrops and they are unfailingly polite and professional. We have yet to visit a property where the tenant does not have a good word for Moscrops and the prompt service they provide for any maintenance issues which may arise. Nice people to deal with!
Chris · 13 June 2019
★★★★★ 1/5
GoogleYou request a viewing on a property and they don't bother getting back to you.
A · 12 June 2020
Agent replied · 11 June 2024
Hello "A MW87" - we have been unable to find your viewing request - perhaps it was a different agent? In any event, we would be delighted to try to help you in your accommodation search. Please just call us on 0151 652 2214 and we'll try to help. MOSCROPS
★★★★★ 5/5
GoogleRecommended - staff are polite helpful and committed to assisting customers I was kept informed throughout the process and they did all they could to speed up the purchase and nothing was too much trouble
Dawn · 12 June 2022
★★★★★ 5/5
GoogleBrilliant staff.
Honest and friendly service.
Complete peace of mind knowing you're in good hands.
Viki · 14 December 2023
★★★★★ 5/5
YellDD-29
Thank you for taking care of my house sale, great service and value as always, I've been dealing with Moscrops estate agents for over 8 years, buying, selling and renting, the office staff are very friendly and professional.
DaveD-372 · 14 June 2021
★★★★★ 5/5
GoogleI have been with moscrops now for 6 1/2 years. The staff are always very friendly and very prompt on solving any problems I have had (which there haven't been many of). I would highly recommend moscrops. Thankyou all very muchPositiveProfessionalism
Melanie · 27 August 2020
★★★★★ 5/5
GoogleVery professional, friendly and efficient service.
Giles · 16 April 2024
★★★★★ 5/5
GoogleThis is so far the best agency I signed tenancy with! The whole procces was easy and any issue with the property been dealt brilliantly and quick. Can't thank you enough 🤗PositiveResponsiveness, Quality, Professionalism, Value
Aneta · 12 June 2021
★★★★★ 5/5
GoogleHighly reccomend Moscrops. Jan in particular was amazing. Very responsive helpful and gave great advice. Kept in touch with me throughout the whole time from.my house going on the market to being sold.PositiveResponsiveness, Professionalism
Lorraine · 12 June 2021
★★★★★ 5/5
GoogleAbsolutely fantastic!!
Friendly professional service
Highly recommend😁 …
Deborah · 13 June 2019
Agent replied · 11 June 2024
Thank you for taking time to leave feedback - many thanks Deborah. MOSCROPS
★★★★★ 5/5
GoogleWas a moscrops tenant for 4 years. Sometimes your repairs can take a while while the landlord ok's but I found the staff happy and helpful, lots of their properties are nice and cheap as well. :)
Liam · 12 June 2020
★★★★★ 5/5
GoogleI have been with moscrops for 11 yrs sorry to be leaving them as a tennet great staff stay safe an take care kind regards val
Val · 12 June 2022
★★★★★ 5/5
GoogleThanks to the team at Moscrops. A very results focused company. Would not hesitate to recommend for lettings and sales. Cheers Lee.PositiveResponsiveness, Quality, Professionalism, Value
Lee · 12 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.