Trusted Agent profile · Birkdale, Merseyside
★★★★★
437 reviews across 1 platform
14 Post Office Avenue, Birkdale, Merseyside, PR9 0US
Part of Farrell Heyworth, see every office.
Farrell Heyworth's office in Birkdale, Merseyside, at 14 Post Office Avenue, is rated 4.3 out of 5 across 437 reviews on 1 platform, including 437 Google reviews rated 4.3.
Every review we hold for the Birkdale office, from every platform, shown as written. First names only.
1/5
GoogleHad appointment to view a property. Agent did not turn up. Contacted agent, they said I could no longer view the property as a financially qualified offer was made. Not accepted by the vendor as vendor was out of country, offer was simply made. Katrina Chinn can be VERY rude on the phone and needs to work on her telephone manner. I'm quick to give credit when its due. For me to leave a negative review, you really have to push my buttons. This is exactly what they have done.
5/5
GoogleHighly recommend using Farrel Hayworth! Olivia was really helpful with suggesting and viewing houses and helped find an amazing deal for my mortgage. Thanks again !
1/5
GoogleTrying contact Farrell heyworth house for let nearly all-day by via typetalk for deaf and bloody can't get through and I am so frustrated and fumeing!! I am deaf
Thank you for taking the time to leave review. I understand that it must be very frustrating that you have not been able to get in touch with our team. The market is moving very quickly at the moment and we are experiencing higher call numbers than usual, this is likely to be the reason why you have not been able to get through to our team. That being said we want to ensure you are able to speak to our team and are very keen to help you to find a property. Could you please email your enquiry to lettingsenquiries@farrellheyworth.co.uk including your contact number and explaining that you require a call back re the typetalk service. Our team will then try to contact you at your convenience. Kind regards, Jeremy Collins - Director
5/5
GoogleWe had a difficult sale due to a bereavement but Natalie handled it like a pro. Excellent service would highly recommend. Thank you team.
Thank you for your kind words about Natalie and the team. We're glad to hear that we were able to help during a difficult time and that our service was to your satisfaction. It means a lot to us to receive such positive feedback and we're glad that we could make your experience a positive one. Thank you for choosing us and we hope to be of service to you again in the future. Kind regards, Jeremy Collins - Director
1/5
GoogleSpoke to someone called Chris Forgot about a appointment asked if I could be there in 10 minutes was rudely spoken to and then hung up on when asking to rearrange..... To be honest not all the staff are like that there but was disappointed
Hi Danny, Thanks for taking the time to leave us a review. We're really disappointed to hear that you've received unsatisfactory service, particularly when attempting to arrange a viewing of one of our clients properties. Are you still looking to view the property? If so please can you forward your contact details along with the address of the property to marketing@farrellheyworth.co.uk and we will contact you to rearrange a viewing at your earliest convenience. Kind regards, Laura Gittins | Marketing Manager | Farrell Heyworth
5/5
GoogleHonestly such an amazing process, the whole team were so helpful the whole way through. Mandy, Shelley and Emma Tyson all helped me so much and I honestly cannot thank you all enough!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave feedback. I am delighted that Mandy, Shelley and and our proactive Preston team have provided you with such a great service. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director
5/5
GoogleDaniel, Gareth and the team were friendly and helpful without being too pushy. Daniel was particularly great to work with. Would highly recommend the branch.
5/5
GoogleA big thank you to the wonderful team at Farrell heyworth southport. Fantastic to deal with throughout the sale of our property, dealt with all matters swiftly and professionally And achieved more for our property than other local agents had suggested. I’ve been a Property developer for twenty years and have had a fair share of poor agents but these guys have restored my faith. Well done, keep up the work.
5/5
GoogleI had a conversation with Blake a while ago when I told him about the property I was looking for and he remembered me and called me straight away when a house that was matching my requirements was available! I saw the house on a Saturday and Monday I had my offer accepted by the seller! You're a star, Blake, you made me so happy!!! 😻😻😻😻😻❣️💕❤️💙💜🌸🌸🌸PositiveProfessionalism
5/5
GoogleFirst time I've used the mortgage advicer Anil Parmar And have received a very professional service. And been kept up to date with every detail no matter how small. Would 100% recommend this guy's
Thank you for taking the time to leave a review of our mortgage adviser, Anil. I know that Anil always strives to provide his clients with the very best service and support throughout the mortgage application process. He will be delighted to hear you were happy with our service. Our team are always happy to answer any mortgage or property related questions you may have so please feel free to get in touch whenever you need us. All the best, Jeremy Collins - Director
5/5
GoogleWe have been looking for a particular property for some time now, and have dealt with a number of Estate agents & we can honestly say that Farrell Heyworth are the most professional we have dealt with. John and Shirley Parker.
Dear Mr John, Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service when searching for our perfect property. I will pass your kind words on to the Southport team, who will be delighted to hear you consider them the most professional agents you have dealt with. Please do let us know if we can be of any further assistance. All the best, Chris Heyworth, Director
5/5
GoogleI used Farrell Heyworth to rent out my flat, within two days of listing it with them they had found me tenants. Great communication, very professional and would highly recommend! Especially if you are dealing with Russell or Mandy. Superb service!
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team. All the best, The Farrell Heyworth Team.
5/5
GoogleI met with the office viewer yesterday, a lady called Ann. What a really polite and informative lady. She took the time to answer the questions I had to the best of her ability. I thought I would comment on this as I have viewed several houses recently and simply had a door opened for me and that is it! People like this are so important and yet probably not praised enough.
5/5
GoogleReally fantastic service from the team. They managed to arrange a viewing on a property in less than 24 hours, resulting in us having an offer accepted. Really friendly, professional and efficient. Thanks for everything so far. Amy and Gary
Thank you for taking the time to leave feedback. I am delighted to hear that the team have been able to find a buyer for you so quickly. They will now be working hard behind the scenes to ensure your sale is successful. If you have any questions or need any further assistance the team would be delighted to help. All the best, Chris Heyworth, Director
5/5
GoogleJust completed on a property thanks to the great professionalism and 'can do' approach of staff from this particular branch - genuinely a pleasure to deal with. Many thanks to all the team for making the process so painless! Colin
Hi Colin, thank you for taking the time to leave us a review. We’re delighted that our Southport team were able to provide you with a great service. I'll make sure to pass your kind words onto the team. If we can be of any further assistance, please get in touch, we’d love to help. All the best, The Farrell Heyworth Team.
5/5
GoogleBlake at Farrell Heyworth was very prompt in his responses and polite al in all a pleasure to do business with and a credit to his officePositiveResponsiveness
Thank you for taking the time to leave feedback.We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported. All the best, Jeremy Collins, Director
5/5
GoogleThank you for your wonderful service. Polite, efficient and professional valuation. Very thorough and I would highly recommend David Heap
5/5
GoogleMy experience with Farrell heyworth has been brilliant . Dealing with Jonathan , he has been the most friendly , professional & supportive estate agent . He has helped me and my partner out throughout the whole of the process . As I am a first time renter he has reassured me & always been there when needed . Definitely would recommend!! 5 stars .PositiveProfessionalism
5/5
GoogleVery professional service, Thank you.
Thank you for your kind feedback regarding the professional service you received. We're delighted to hear that you were satisfied with the level of professionalism provided. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth
5/5
GoogleFantastic communication throughout the whole process, kept us informed at all stages and everything went smoothly. Would definitely recommend this company
Thank you for taking the time to leave feedback. I am so pleased that our Preston team were able to provide you with a friendly and professional and service during the purchase of your next home. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported. All the best, Jeremy Collins, Director
5/5
GoogleChris plumpton has been very professional and helpful and talked me through all the stages of selling my house. Making me feel confident with the process and helping me to feel better
Thank you for taking the time to leave feedback. It's great to hear how Chris and the Preston team have gone out of their way to make your home selling process as easy and successful as possible. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director
5/5
GoogleFrom the first viewing of my new house to getting the keys Russell showed an exceptional warm and friendly welcome which immediately made you feel at ease and less stressed. As I had never rented before Russell answered all my questions and guided me through all the stages. I would recommend renting or buying through Farrell Heyworth as there service and welcome from start to finish is outstanding.
5/5
GoogleHonestly such an amazing process, the whole team were so helpful the whole way through. Mandy, Shelley and Emma Tyson all helped me so much and I honestly cannot thank you all enough!
Thank you for taking the time to leave feedback. I am delighted that Mandy, Shelley and and our proactive Preston team have provided you with such a great service. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director
5/5
GoogleI just wanted to say a MASSIVE Thank you to the AMZING Jonathan and Mandy for sealing me the deal and getting me my lovely new house! They have both helped me and my son start the new life we wanted. They are an absolute credit and I honestly can’t thank them enough for all their help!!! THANK YOU THANK YOU THANK YOU! XXXX
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Farrell Heyworth's Birkdale office has 437 reviews across 1 platform: 437 on Google.
Farrell Heyworth Birkdale is rated 4.3 out of 5 across all 437 reviews, and 4.3 out of 5 on Google from 437 reviews.
Farrell Heyworth Birkdale, 14 Post Office Avenue, Birkdale, Merseyside, PR9 0US.
