Trusted Agent profile
★★★★★
437 reviews across 1 platform
14 Post Office Avenue, Birkdale, PR9 0US
Part of Farrell Heyworth, see every office.
Farrell Heyworth's Birkdale office at 14 Post Office Avenue is rated 4.3 out of 5 across 437 reviews on 1 platform, including 437 Google reviews rated 4.3.
Every review we hold for the Birkdale office, from every platform, shown as written. First names only.
5/5
GoogleFH have been brilliant whilst I purchase my first property. Taylor has sorted me out and been responsive throughout the whole process. I would recommend going with FH if you’re looking to buy or sell your property. I also spoke with Blake when booking in my viewings which were booked efficiently.PositiveResponsiveness, Professionalism
5/5
GoogleI rented a property from Farrell Heyworth. Russell dealt with me from start to finish and gave great service. Very good customer service, I thoroughly recommend him.
Dear Dana, Thank you for taking the time to leave us a 5 star rating for the service we provide when helping you to find a new home and throughout your tenancy.. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director
1/5
GoogleSlow slow slow. A year of waiting for repairs to my rented property in a child's bedroom. 3 weeks and still waiting for a broken oven to be repaired.
Hi Laura, thanks for getting in contact with us. I have investigated this matter further with our lettings department and I believe we are now working with you to resolve the problem and are liaising with the landlord to organise the required repairs. If you have any further queries please contact the Preston lettings department on 01772 888012.
5/5
GoogleWe own a small property and Farrell and Heyworth have managed this for us for over a year-We feel they are responsive to us as Landlords and Our Tenants-They take the worry out of being a landlord as they respond to all regulations and therefore the safety of the property.Thank youPositiveResponsiveness, Quality
1/5
GoogleDespite three emails requesting information on a property I’ve still not had a reply.
I'm sorry to hear out team have not responded to you as promptly as you would expect. Our team respond to thousands of incoming calls and messages every week and, whilst it is unusual for us not to have replied your enquiry is still very important to us. We are very keen to assist you with your property search. As this is a public forum I'm unable to take your contact details to ask the team to get in touch with you, but would urge you to call the branch who will deal promptly with your enquiry. Kind regards, Jeremy Collins, Director
5/5
GoogleAlways go above and beyond!! Anyone who is looking to sell i will be sending them to farrell heyworth. My agents of choice every time.
Dear Corey, Thank you so much for taking the time to leave us a review. Our hard working Preston team will be delighted to be your agents of choice and we look forward to seeing you again soon. Your recommendation is very much appreciated. Wishing you all the best. Kind regards, Chris Heyworth - Director
1/5
GoogleVery poor business practice. Won't show properties unless I have sold mine as they need to see proof of funds. I'm not selling my property unless I see a property that I like. No other agent has that policy. Not good of you want to sell your property with them.
5/5
GoogleExcellent service and support from Johnathon .very professional and "Gets the job done" will definitely NBbe recommending the team
Thank you for taking the time to leave feedback. I am delighted to hear that Jonathan and our Preston team have been able to help you. I'll pass your kind words on to the team who will be delighted, particularly with your kind recommendation. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Kind regards, Jeremy Collins, Director
1/5
GoogleHad a valuation appointment scheduled in. Surveyor called to say he would be late. In the end, he never came with no explanation as to why. Tried to ring him, he just ignored calls. Rung to the office, was told they would look into it and was promptly cut off. Avoid these time wasters.
5/5
GoogleI have recently let my property through this office. Daniel and the rest of the team has worked hard to find me a suitable tenant. This was done in a timely manner and they have kept me informed every step of the way, I would recommend to any landlord wanting a professional service.
5/5
GoogleTop Quality service. Mandy sorted me out with finding a property asap! Highly recommend her.
Thank you for taking the time to leave feedback. I am so pleased that Mandy and our Penwortham team were able to help you find your new home and were able to give you the professional advice you needed. We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director
5/5
GoogleRecently sold our house and can't fault the service, particularly from Jacqui. Genuinely felt we had an agent trying to sell our house rather than just simply adding to Rightmove and waiting. Professional photographer and video was extra but well worth it and still good value.PositiveProfessionalism, Value
5/5
GoogleUsed Farrell Heyworth on 2 occassions and we were delighted with the service provided by Russell, Shaun, Olivia and Mandy :)
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service. I will pass your kind words on to Shaun and the team, who will be delighted. All the best, Chris Heyworth, Director
5/5
GoogleVery professional, excellent service
Thank you for taking the time to leave feedback. I am so pleased that our Preston team were able to help you and were able to give you the professional advice you needed. We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director
5/5
GoogleExcellent. Professional services.
Thank you for taking the time to leave feedback. I am so pleased that our Preston team were able to help you and were able to give you the professional advice you needed. We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director
1/5
GoogleThey dont answer the phone. Multiple calls over a month of me trying to organise house viewings.
Thank you for taking the time to leave us a review. I'm sorry you have had some difficulty getting in touch with our branch team, it is very unusual to hear that someone has been unable to contact us. We are very keen to ensure you are able to view the properties of you choice. Could you please contact our Preston branch manager, Chris Plumpton, at chrisplumpton@farrellheyworth.co.uk with your contact details so that we can get in touch with you as quickly as possible and arrange your viewings at your earliest convenience. Kind regards, Chris Heyworth - Director
5/5
GoogleI have just re mortgaged my property through Farrell Heyworth in penwortham with their mortgage advisor Lauren. I am really pleased with the service they provided and it took just under two months to complete, Lauren and her assistant kept me updated all the way through. Would definitely recommend. Kind regards, Susan.
1/5
GoogleDon’t use, they only reply if to their advantage. I have emailed and spoke to different people but they tell you they will sort it but nothing happens?! Not worth the headache. My property still has an ugly for sign board on when I DO NOT WANT TO SELLNegativeResponsiveness, Professionalism
5/5
Googleprofessional. eager to please. fantastic communication friendly staff, did what they said from the onset. i would highly recommend
Dear Mr Shillitoe, We're delighted to hear that you received such a great service from our Southport team. If we can help you further in the future please don't hesitate to get in touch. All the best, The Farrell Heyworth team
1/5
GoogleReally not happy with the service offered. They don't listen, simply do as they want to suit themselves, very poor service.
Thank you for taking the time to leave feedback. Customer service is extremely important to us and we're always working to make improvements wherever we can. We would like to look into this further on your behalf and would be grateful if you could contact us at headoffice@farrellheyworth.co.uk with any further details about the issues you have experienced. Kind regards, The Farrell Heyworth Team.
5/5
GoogleGreat company who manage my rented properties in a very professional manner. Carol Dennison in particular has gone over and above what I expected to secure an exiting tenants deposit for me for damage repairs and cleaning - well done Carol🙂PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleExcellent work by Taylor Townsend!PositiveProfessionalism
Thank you for taking the time to leave us a 5 star rating. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director
1/5
GooglePoor customer services
Thank you for taking the time to leave a review. I'm sorry to hear you felt the experience you received warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued. All the best, Jeremy Collins, Director
5/5
Googlegreat service we should have come to them first and saved 9 months
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and to achieve the right result for you during the sale of your home. I will pass your kind words on to the team, who will be delighted. All the best, Chris Heyworth, Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Farrell Heyworth's Birkdale office has 437 reviews across 1 platform: 437 on Google.
Farrell Heyworth Birkdale is rated 4.3 out of 5 across all 437 reviews, and 4.3 out of 5 on Google from 437 reviews.
Farrell Heyworth Birkdale, 14 Post Office Avenue, Birkdale, PR9 0US.
