Every review we hold for the Bingley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently used Hunters Bingley tenant find only and they were excellent. Daniel and Elisa were regularly in contact and kept me posted every step of the way. The process was well explained and even during this challenging COVID pandemic period the work ran smoothly and safely.
Adeem · 10 June 2021
Agent replied · 11 June 2024
It’s great to hear you have enjoyed your Lettings experience for your rental property Mr Rubani. Many thanks from your Hunters Lettings Team.
★★★★★ 1/5
TrustpilotDo not rent from them
Do not rent from them. They refuse urgent health and safety repairs.
Butrint · 26 September 2026
★★★★★ 1/5
TrustpilotAvoid Hunters like the plague!
Hunters Pontefract are an absolute shambles! We found a property we liked and we wanted to move in, it was a townhouse property 3 bedroom with an en-suite priced at £475. What an absolute steal, right? Wrong! On the day we moved in, which was August 2018 our boiler was not giving hot water as it had no pressure in it. We called someone out who didn’t arrive until 2 days later, you have to report the issue on the internet system they use fix flo. The boiler had lost pressure, the piping work by the boiler had a hole which would leak when pressure needed adding, sadly our boiler kept losing pressure repeatedly and it was up to us to keep adding pressure every 2-3 days as their response when I called is “that’s normal for a boiler to lose pressure” . It leaked into my little boy’s room at one point and we were told we are liable for paintwork and damage. He had to be in our room for over a week due to the damp state of the room until it dried out. They sent someone out in relation to the boiler who said “it’s a number of things that could be wrong so I can’t fix it” We began having a leak from our bathroom and reported it, the gentleman that came out suggested our wall was causing the leak and to monitor it. It began leaking into the living room, for weeks no one could identify the issue. Lastly, an agent that came out noticed our tiling as he advised it was really to fall off and was not fitted correctly condemned us from using the bathroom and came out again to rip the tiling away. The en suite was the same but this is still awaiting fixing. Anyway, the leak was not getting better and we couldn’t use the bath or the shower for over a week so were using the en suite, the leak kept getting bigger and bigger. I was at the doctors and they asked if someone could come try and fix the leak whilst I was out which I agreed to, I came back to my home and the living room had a gaping hole in the ceiling full of dust and mold. I was cried that much my mum called the contractor to ask what on earth he had done but his point was “well, I’ve fixed the leak but we can’t fix the ceiling so arrange that with hunters” 3 months later and still not fixed! At this point, I asked to be let out of my contract for the safety of my son and what he was living in.My oven door was loose as well, it would stay up right but would fall down with no springs to steady it when opened so was rather heavy to open. They couldn’t do anything as my landlord was on holiday and could not get a response from him until returning home. After the date he was meant to return home, they couldn’t get a response about the oven. Then, I was baking with my son and the buns had gone in the oven. 10 minutes in, I was stood washing up and my son was making icing on the kitchen floor and the oven door started to crash down, I had to push my son out of the way and it hit the floor to glass shattering everywhere, including glass being stuck in my foot which took over an hour to take out. My partner had to come home early from work because I was in such a state but luckily our son was unscathed. I cried and begged them to let us leave on the phone and spoke to Amie who promised a contractor would be out to clean the glass up and try and repair the oven with tools in his van . The man came out in a jaguar in passing from a rugby game, he had been instructed just to take a look. He said before even looking at the oven “it needs a new oven, I will leave you to clean it up” I was shocked. I was expecting to have some help at least disposing of the glass as he was being paid to attend the property so me and my partner had to clean the glass up and throw it in the bin repeatedly cutting ourselves from the glass on the floor. Within a couple of days, the chap was back with a new oven so I was happy with the quick turn around of that.At the beginning of September we were told we could vacate our property the next month as it was requested to leave by October at the latest. We are leaving in a couple of weeks but the repairs such as the boiler and ceiling hole and tiling in en suite are still awaiting repairs and the house is already back up to rent even though it is still awaiting repairs. If you see a townhouse at £475 with these guys and think it looks nice and you want to go for it. DONT DO IT. Avoid Hunters at all cost, they are an absolute shambles!*Update* 2 weeks before leaving whilst packing up they emailed us saying a house viewing was to take place, I asked if this could be done a different time as we’d all be tired after work with no 48 hours notice, solid no. The same day my son was sent home from nursery throwing up and feeling unwell. I called asking if they would reschedule and basically the manager informed me “if you don’t comply, we can keep you in your tenancy and you can’t leave” I told them my son would be laid on the sofa throwing up and they just didn’t care.
Anon · 30 January 2021
★★★★★ 5/5
TrustpilotHunters Kendal
Hunters. Kendal.Have no problem recommending this branch. Unfortunately lockdown got in the way. Launch was on Wednesdsy and lockdown Friday which restricted viewing. Kept me well informed as to who was viewing. When I did get a sale dealt with the buyer in no uncertain terms as he was trying to find lots of faults to drive down the price. He didn't succeed! Suzanne Jackson valued my property and was informative and good to deal with as were the rest of the staff in the office dealing with Kendal.
Colin · 15 October 2020
★★★★★ 5/5
GoogleMaisie at Hunters was fantastic. Incredibly helpful and quick to respond to all emails and queries, really going above and beyond for us. She helped to make the process as smooth as possible for us and we’re thrilled with the service at Hunters and our new rental. Thanks again for all of your help Maisie- brilliant service!!
Rosie · 4 August 2024
Agent replied · 25 August 2024
Hello Rosie, Thank you for your review. It is lovely to hear you had a positive experience with Maisie, I will be sure to pass that on to her!
Elisa Bayliss
★★★★★ 5/5
TrustpilotHighly Recommend - Hunters Lee
I bought my first property and sold it with the support from Hunters Lee. I am really pleased with my choice. Vikram, Sarah and Serhan are amazing - they are very supportive, understanding, calm and super well-organised. They went above and beyond to support me whenever I need. They made the process really smooth and stress free for me with their years of experience, long term vision and excellent communication skills. I highly recommend this team and will definitely work with them again in the future if I have a chance to. Thank you so much all!
TN · 19 December 2024
★★★★★ 5/5
GoogleWe have been with Hunters for the past 9 years
Daniel is a first class manager and the team are just as good, nothing is too much trouble, They all have good personalities, easy to talk to and are very polite. I have given them 5 stars because they deserve it
Don · 11 June 2019
Agent replied · 11 June 2024
Thank you for your great review Don. We look forward to continuing working with you and managing the lettings of your property investment.
★★★★★ 5/5
TrustpilotNorth Somerset’s Best.
I’d just like to thank all the staff at Hunters in North Somerset, Yatton, Portishead and Nailsea offices. They have sold 2 Of our private houses for us in the past 3 Years, and one of our rental properties before that. All Were sold in a matter of days. Of the 2 recent sales the 1st one went through smoothly in 2 months. The second was not quite so good through no fault of Hunters I might add.2nd property sold the 1st day on the market but turned out the lady was telling porkies about her funding so she disappeared after 2 weeks🤬Another Confirmed buyer Within the same week and except for the obvious Covid delays, mainly being unable to sort removals, this time everything went as planned.Many thanks to Richard, Mandy and James for their excellent Professional service and I would strongly recommend Hunters to anyone thinking of selling in the North Somerset area. They know the market in this area so well and really go the extra mile for their clients.
Steve · 27 July 2020
★★★★★ 5/5
GoogleMaisie was so helpful and kind, would 1000/10 recommend!!
Lauren · 26 July 2024
Agent replied · 25 August 2024
Thank you for the kind words Lauren! I will be sure to pass this on to Maisie!
Elisa Bayliss
Lettings manager
★★★★★ 5/5
TrustpilotHunters woodseats.
Hunters woodseats.Bought my house with these guys couldn't have asked for anyone better they kept me upto date, chased things up when I didn't seem to be getting anywhere, brilliant ! Elliot was lovely at showing me around and sorting any problems, then Joanne was fab at chasing things up and giving the solicitors a kick up the... thank you 😊 even got a moving in gift 🎁
Samantha · 1 September 2022
★★★★★ 5/5
GoogleAs buyers Hunters were great, they let us have a second viewing as well. Jemma always answered our emails. Very happy.
Amanda · 16 October 2025
Agent replied · 16 April 2026
Thank you Amanda, we always appreciate such lovely feedback! Wishing you all the best in your new home!
★★★★★ 1/5
TrustpilotWe feel the agent did not convey our…
Hunters, Carlisle Branch.We feel the agent did not convey our offer correctly to the vendor, telling them we had met their price without including the proviso that we had made that our increased offer was to include contents and furnishings to the value of £5,000. Therefore the vendors thought we had met their price while we thought we had negotiated some furnishings for the property. This we feel was dishonest and caused embarrasment and problems when finalising the sale through the solicitors.
Stuart · 26 November 2024
★★★★★ 1/5
TrustpilotSo unprofessional
So unprofessional. Middlesbrough- Teesside Lettings branch cancelled my viewings on the same day just an hour before the appointment with a lame reason of not confirming it via an email when the appointments are usually confirmed by phones. Also no necessary information about the property was given a week ago while I booked the appointments but today after them sending me appointment cancellation emails. I had cancelled my plans for today as I had 2 appointments with them. Staff has no manners to talk to a client, the way of sending emails is so casual and informal. They offered me appointment for the next day when I specifically requested for an appointment for today itself a week ago. I just told them I don’t want to go ahead with such unprofessional company. Management needs some training so do the staff in dealing with the clients.
Kirty · 25 November 2024
★★★★★ 5/5
GoogleElisa Bayliss is an asset to Hunters as she went above and beyond throughout the rental process providing if me with a great first time experience; I cannot thank her enough for making the process so easy and simple.PositiveResponsiveness, Quality, Professionalism, Value
Amanda · 10 June 2021
Agent replied · 11 June 2024
Thank you for expressing your appreciation for the service you have received from Elisa, it’s much appreciated. Many thanks your Hunters Lettings Team.
★★★★★ 1/5
TrustpilotDishonest, incompetent and terrible attitude
Should you choose this letting agents here are a few things you can expect as routine:1) Lying about the status of properties on the market and deliberately misleading all parties on the status of such properties.2) Arranging appointments to view properties that they don't even turn up to meet you at.3) Cocky, arrogant and sarcastic customer service. They really do not care AT ALL!Literally the worst letting agent you could ever choose to instruct. As you can see from the other reviews, dishonesty, incompetence and terrible staff attitudes are a feature. There is a reason for that. Be warned.
Adam · 8 July 2019
★★★★★ 1/5
TrustpilotHunters Belmont Circle
Called Hunters Belmont Circle to arrange a valuation of my home. They asked me the reason for wanting to sell and when I told them it was because we're divorcing the representative immediately turned frosty and said they charge for valuations if your selling due to divorce. Imagine you're presented with a very devastating and traumatic life event, and then the pariahs come a hunting to see if they too can make a profit out of someone else's misery. Shameful.
Stephanie · 29 October 2024
★★★★★ 1/5
TrustpilotWhy all the complications?
Tried to book a viewing online of a property in South Shields. I received multiple text messages and emails asking me to complete a further questionnaire before they could proceed. This questionnaire then appears to have prompted another questionnaire (with multiple further texts and emails), which looked like it was going to try and book me in for a property valuation of my current home. I decided instead to call and try and book a viewing. The gentleman who answered seemed thoroughly disinterested and told me viewings could only be booked for weekdays, and only during the hours of 9am to 5pm. I explained that I work during those hours (as most people do, I would suspect) and he said, 'Ok then, bye' and terminated the call.Not sure exactly how anyone is supposed to view a property with Hunters.
Steven · 26 October 2024
★★★★★ 5/5
GoogleA totally professional experience provided by friendly and helpful staff. Would definitely use Hunters again.
Janet · 16 November 2025
Agent replied · 16 April 2026
Thank you for taking the time to leave us a review, Janet. We really appreciate it! All the best!
★★★★★ 1/5
TrustpilotExtremely bad experience with Unprofessional and Rude people... Preston Road Wembley branch
Preston Road Wembley BranchI regret to say that my experience with your service has been extremely disappointing. The level of unprofessionalism displayed throughout the process was astounding. From misleading information to outright lies, it became clear that your team was not transparent or trustworthy from the start.Unfortunately, after the deal was finalized, your true nature became even more evident. The promises made prior to the transaction were not upheld, and your team showed a blatant disregard for customer satisfaction. I would strongly caution anyone against working with your company.Thank you for making this an experience I will never forget, but for all the wrong reasons.
Avi · 12 October 2024
★★★★★ 5/5
GoogleFIRST CLASS SERVICE.
We'd been on the market with another local agent for almost a year before we transferred to Hunters at Bingley.
The service was far more professional and enthusiastic from the first moment. An offer was received within 6 DAYS which was accepted and hey presto, 8 weeks later the sale has now been completed.
Throughout the process, we had regular updates keeping us fully informed as to how the sale was progressing.
Many thanks to Alison and her great team.
WELL DONE!!!!!!!!
Adrian · 11 June 2018
★★★★★ 4/5
GoogleVery Happy with the service Hunters provided in selling my house within an acceptable time frame. The valuation was realistic and I was happy with the result. Both the valuer (James) and office support (Jemma) were always available at the end of a phone.
Mike · 7 December 2024
Agent replied · 28 December 2024
Thank you very much for your kind review, Mike. Much appreciated! We wish you all the best!
★★★★★ 5/5
GoogleWe bought our new home through Hunters and I found Jemma brilliant from the start. She was always quick to respond to queries and very friendly. We had very mixed reviews of various estate agents through our house buying journey but I would recommend Hunters. Thank you.
Faye · 18 October 2024
Agent replied · 28 December 2024
Thank you, Faye for leaving such a kind review! We are so pleased that you were happy with the service you received and will make sure Jemma receives your lovely comments!
★★★★★ 5/5
TrustpilotThank you so much to Rob
Thank you so much to Rob, I believe, that’s his name for going the extra mile to get my wristwatch fixed. It had unfortunately come apart whilst they were trying to install a battery. I am eternally grateful as the watch was special to me. They were most apologetic and ensured that everything was done to get the thing up and working. So once again thank you for your excellent customer service.100%
Linda · 20 March 2021
★★★★★ 1/5
GoogleAbsolutely awful !!! Me and my partner wished we had not chose to go with Hunters now! They're terrible, Gaynor was dealing with us, she gave it all yeah we will do this we will handle that.. but in fact throughout the whole moving in process Hunters never contacted us once !!! As soon as they received money from us they didn't bother with us anymore, we had to contact Hunters throughout the whole moving in process ! Paperwork was never on time we never received all the correct information, Gaynor put on an act and made out that Hunters will help us all the way even once we've moved in, on the day of moving in we was not even showed round the property as they're supposed to, Caroline handed us they keys and said of I've gotta go I've had a call from my boss I need to go, so she did t show us all the fire alarms and that they were working etc absolutely useless, Gaynor also promised Hunters will help us if we needed any furniture.. but nothing, we received no follow up call or courtesy call after moving in, i would advise anybody considering Hunters Bingley to steer clear and avoid !! We will not be using Hunters ever again !
Liam · 11 June 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.