Trusted Agent profile · Billingham
★★★★★
829 reviews across 2 platforms
Wynyard Woods, Wynyard, Billingham, TS22 5UG
Charles Church's office in Billingham, at Wynyard Woods, is rated 4.2 out of 5 across 829 reviews on two platforms, including 5 Google reviews rated 3.8.
Every review we hold for the Billingham office, from every platform, shown as written. First names only.
5/5
TrustpilotSeamless move
Fabulous sales staff Fabulous site manager. They couldn't do enough to help making the purchase side of moving seamless.
Dear Robert,Thank you so much for your kind words. We are so pleased to hear that you have been well looked after by the team - we shall certainly pass this on.Kind wishes,Lucy
4/5
TrustpilotNice
Overall, excellent service from Charles Church
Hello David,Thank you taking the time to write your 4-star review, it's always lovely to hear from happy customers.Best wishes,Emmy
5/5
TrustpilotExplored home purchase at Harland…
Explored home purchase at Harland Gardens, Cottingham. The homes are lovely and Marie, the sales negotiator was very helpful and considerate
Dear Mr Cook, Thank you for taking the time to leave this review, it is very much appreciated. We will pass your feedback on to the Harland Gardens team.Best wishes, Ada
5/5
TrustpilotVERY HELPFUL AND KEEPING ME INFORMED AT
VERY HELPFUL AND KEEPING ME INFORMED AT ALL TIMES. EXCELLENT SERVICE.
Dear Mr Gillard, Thank you for taking time to leave your review. We’re really happy to hear that you have been so well looked after at the start of your new home journey. I will pass your feedback on to the Harland Gardens team, who will be thrilled. We wish you many happy years in your new home once you have moved in.Best wishes, Lily
3/5
TrustpilotMarylebone homes
Nice location, nice sized homes.Dislikes, lack of electrical sockets, gloss paint finish, no extractor in shower cubicles.
Hi Michael,Thank you for taking time to leave a review. We shall pass on this feedback to the relevant team for their consideration, thank you for sharing your thoughts on this.Best wishes,Mia
5/5
TrustpilotThe sales person is very professional
The sales person is very professional, helpful and informative. She (Paris) sent updated information to me from time to time and is responsive to my enquiries.
Hi,Thank you for taking the time to leave your review, we really do appreciate it. It's great to hear that Paris has been paramount in making your home buying journey a fabulous experience and we shall pass on your comments as she'll be delighted.Kind wishes,Holly
4/5
TrustpilotWe have just moved into our new home in…
We have just moved into our new home in Grangewood Park, Burnham on Crouch.We have had some issues but we have been very impressed with the professionalism of Zoe in the sales office, who has gone above & beyond to make our completion & moving in day happen. Also Dan the site manager who is approachable, helpful and again goes above and beyond to help. Well done both of you we really appreciate it!
5/5
TrustpilotNew owner
Overall experience was great and staff was very friendly
Hi Qurratul,We always hope to receive this kind of feedback, thank you for sharing. We hope you have many happy years in your new home once you move in.Best wishes,Kat
5/5
TrustpilotSales team are extremely helpful and…
Sales team are extremely helpful and friendly
Good afternoon Mrs Newton, thank you so much for leaving us a positive review on Trustpilot! We are delighted to hear that you had a fantastic experience with our team. It's truly rewarding to know that our hard work and dedication have made a positive impact on your satisfaction.Kind regards,Rose
4/5
TrustpilotGood customer service and friendly and…
Good customer service and friendly and helpful sales advisors
Good evening, thank you for your valuable feedback, it is very much appreciated! Wishing you many happy years in your new home.Best wishes,Rose
5/5
TrustpilotFriendly staff and very reliable to…
Friendly staff and very reliable to contact with. They gave us a good tips and advice about the house.
Hi Kelly,Thank you for sharing the start of your experience with Persimmon Homes. Do keep in touch and let us know once you are in your new home.Best wishes,Mia
5/5
TrustpilotExcellent and timely follow-up to…
Excellent and timely follow-up to resolve issues
Good morning, thank you for taking time to leave us a review, we know that your time is precious. The team at Oakhurst Village pride themselves on the excellent service that they provide and will be delighted to receive your review when we share this with them.Best wishes,Lara
5/5
TrustpilotOur sales team Lorraine & Abi we’re…
Our sales team Lorraine & Abi we’re excellent they kept us updated on all stages through the purchase of our new home a big thank you to them both of them
Hi Eileen,Thanks so much for your kind words. We are so pleased to hear that you have been well looked after by Lorraine & Abi, we shall certainly pass this on.Best wishes,Mia
1/5
TrustpilotCharles church/persimmon homes are an…
Charles church/persimmon homes are an awful company. Charge a fortune for their homes and when it comes to defects and repairs they aren't interested into rectifying. Poor customer service. Extremely poor workmanship. I will never ever recommend this company to anyone. I would prefer to give the company 0 stars. They should be giving compensation to all the unlucky home owners!! I thought Charles church had a good name but now with persimmon they dont. Disgraceful company!!
5/5
TrustpilotReservation
Very thorough - explained everything clearly
Hi,The team will be thrilled that you've had a great home buying journey so far, we'll be sure to let them know.Best wishes,Kat
5/5
TrustpilotThe whole process has been seamless…
The whole process has been seamless from start to finish Liz and the site team have done everything they can to ensure a smooth transition! And so far the house is greart!!
Dear Charles,Thank you so much for taking the time to leave us a review, we really appreciate it. We're pleased to hear of the service you've received. Wishing you many happy and healthy years in your new home.Kind wishes,Lucy
5/5
TrustpilotGreat advisors
Great advisors, really helpful. The development is beautiful and I’m very happy with the perks
Hi Anna, Thank you for sharing the start of your experience with Persimmon Homes. Do keep in touch and let us know once you are in your new home.Best wishes,Kat
1/5
TrustpilotOutstanding snags from the original 7…
Outstanding snags from the original 7 day list, 6 months after moving in to our property. Some snags have now been attended too up to 4 times and still can't seem to rectify to a good quality standard.....I think you need to implement quality assurance, some of your contractors are rookie and are literally taking the mick of you and your customers and yet you do nothing about it.....Disgraceful
5/5
TrustpilotMy experience with Charles Church was…
My experience with Charles Church was excellent in every aspect you can/can't imagine. They have done a fantastic job to help me to move in my new dream home.
Hi,Thank you for leaving a lovely review. We really do value honest feedback. We will pass on these comments to the team, they will be delighted.Best wishes,Eva
5/5
TrustpilotVery happy with our property and the…
Very happy with our property and the service from Charles Church.
Hi Brendan,We always hope to receive this kind of feedback, thank you for sharing. We hope you have many happy years in your new home.Best wishes,Mia
5/5
GoogleBeautiful well kept estate .
5/5
TrustpilotExcellent sales team
Excellent sales team! Thank you
Good afternoon, thank you so much for leaving us a positive review on Trustpilot! We are delighted to hear that you had a fantastic experience with our team. It's truly rewarding to know that our hard work and dedication have made a positive impact on your satisfaction.Best wishes,Rose
4/5
TrustpilotStraight forward and clarity where…
Straight forward and clarity where required
Hi Alex, Thank you for sharing the start of your experience with Persimmon Homes. Do keep in touch and let us know once you are in your new home.Best wishes,Kat
5/5
TrustpilotGreat team
Natalie and Bradley readily available and helpful. Good customer service
We always hope to receive this kind of feedback, thank you for sharing. We hope you have many happy years in your new home.Best wishes, Amy
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