Trusted Agent profile · Billericay
★★★★★
872 reviews across 2 platforms
129 High Street, Billericay, CM12 9AH
Beresfords Lettings's office in Billericay, at 129 High Street, is rated 4.7 out of 5 across 872 reviews on two platforms, including 198 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Beresfords Lettings won in 2026.
Tell us what you need and we'll put you in touch. Beresfords Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Billericay.
The Trusted Agent 2026 results for Beresfords Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Billericay office, from every platform, shown as written. First names only.
5/5
GoogleI cannot thank Beresfords enough for their help during our moving process. They have been incredibly helpful and supportive. Thank you!
Hi Joe We all very much appreciate your feedback following your recent dealings with your staff in Billericay. I am pleased that you found them both helpful and supportive throughout the process. Steven Bond Managing Director- Residential Lettings
5/5
TrustpilotThe team at the Upminster office were…
The team at the Upminster office were great sorting my new tenants. Lizzie, Cameron and the rest of the guys made the transition smooth and painless. I have used Beresfords for a long time now and I would recommend them if you are letting a property. Thanks team!
Hi WayneMany thanks for providing your feedback, having dealt with us recently. I was pleased to read that you are a long-standing client of ours and it is great that you would not hesitate in recommending our local lettings team in Upminster to others.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotThomas Enderby Has been incredibly …
Thomas Enderby Has been incredibly kind and helpful through out the entire process and always so quick at replying. I had very good experience.
Hi DhanyaThank you for your positive feedback following your recent dealings with our lettings department in Chelmsford. I am pleased that Thomas in particular was very helpful throughout the entire process.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotThey showed they care
They showed they care about you and your renting journey. Little details that matters alot during a house search when you're looking to find your next property.
Hi MakThanks for taking the time to upload your feedback. I am pleased that you found the approach of our staff caring and I hope we can assist you further on your rental journey.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotThe team have been very professional to…
The team have been very professional to deal with and have shared their knowledge throughout the process
Hi SteveThanks for the positive feedback following your recent dealings with our local lettings department. I am pleased that you found them both professional and knowledgeable.Steven BondManaging Director - Residential Lettings
5/5
Trustpilotthank you to the team for the service…
thank you to the team for the service you have given letting our property very professional, kept updated all the way through - would really recommend
Hi DeborahSo pleased that we were able to assist you with the letting of your property and that you found the approach of our staff professional. We are all very grateful that you would recommend us to others.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotExcellent experience with Lauren!
Lauren Taylor from Beresfords is very friendly, responsive, and helpful. It’s been a pleasure dealing with her in my search for a property!
Hi BrookeI am so pleased Lauren was friendly, responsive and helpful during your recent dealings with her. I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotValuable advice from both sales and…
Valuable advice from both sales and rentals throughout the process. Brentwood seems to have a good, experienced and stable team.
Thank you for the 5 star award for both our sales and lettings teams at our Brentwood office. With many years in the industry, both are best placed to guide and support throughout the home move process. We appreciate you sharing your experience and look forward to assisting you again in the future.Alison Horsley, Customer Services Manager
5/5
TrustpilotMy partner and I have just rented a…
My partner and I have just rented a property with beresfords and couldn’t of asked for a better service. We was dealing with Eleanor and she has been amazing! We just want to say thank you for much to Eleanor and the Beresfords Brentwood team for making this possible!
Hi TaylorThanks so much for your positive feedback. I am pleased that Eleanor and the rest of our lettings team in Brentwood assisted you in your search for a suitable rental property. I hope yourself and your partner have settled in well.Many thanks for your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotAn excellent customer service experience
I have had a few contacts with different letting agents in the last few weeks. I must say that Lizzi's customer relations skills was outstanding. The ability to effectively utilise her communication skills with good sense of houmous made the difference. She was really happy to help.
Hi Yk AwoI really appreciate you taking the time to provide your feedback following your dealings with Lizzie, one of our Lettings Consultants in Upminster. It's great that you had a positive experience and I know that Lizzie will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotVery helpful team
The team at Beresford have always been easy to reach, lovely to deal with and kept me informed every step of the way. Very respectful of my time and access to the property as well.Lovely group of people 😊
Hi Sarah, Having read your feedback I am pleased that you have found our lettings team easy to communicate with and that they have supported you throughout the entire process. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotA recommended service
A recommended service. A very knowledgeable, friendly and efficient team. Feel a good working relationship going forward.
Hi SallyThanks for finding the time to provide your feedback. I’m pleased that your experience of dealing recently with our lettings team has been positive and we look forward to working for you from this point onwards. Steven Bond Managing DirectorResidential Lettings
5/5
TrustpilotFriendly and Professional
I have worked closely with Alice in the past on a mutual client. She is always friendly and professional with her approach. She lets our properties quickly and without a fuss. Always excellent service.
Hi Zita,Many thanks for taking the time to post your review. I know Alice and the rest of her lettings team in Maldon will be very grateful for your kind words and we look forward to working with you again in the future.Steven BondManaging Director - Residential Lettings
5/5
GoogleGreat communication from Alice and Paul They went above and beyond to get the house I wanted thank you
Hi Nikki I am pleased that our lettings team in Billericay impressed you with their service in finding you a suitable property to rent, right through to successful completion. We hope you will be happy living in the property during your tenancy. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotExcellent customer service by…
Excellent customer service by every member of the team within the company. Always keep me informed of every interactions and take care of my letting.Thank youAbeydin
Hi AbeydinThanks for taking time out to provide us with your feedback. So pleased that you were impressed with the level of customer service provided by our local lettings team and that they kept you informed throughout.Steven BondManaging Director - Residential Lettings
1/5
TrustpilotVery poor communication and offers…
Very poor communication, no calls returned for 2 days and offers being held back to vendors due to lack of staff. We viewed a property with an agent who could not answer any questions . Very disappointed !!! I will certainly not be selling through these guys .
Hi Jenny,Having read your recent review I am naturally concerned and disappointed with the comments made within. Unfortunately, I am unable to locate a record for you on our own internal database and I am unsure when we dealt with you as a client and in what respect? Please feel free to contact our Customer Services Manager, Alison Horsley, with more information on a.horsley@beresfords.co.uk and she will be happy to investigate accordingly.
1/5
TrustpilotFalse advertising in zoopla price lower than they would accept
False advertising in zoopla they add a price of 350k and once you start negotiating the price they say they only would accept offers close to 400k.
Hi Matheus,It is disappointing to see the 1 star review that you recently left. Having checked our entire database, I am unable to locate a record for you so am unsure if we have dealt with you as a customer in any respect? I am also not sure which property you are referring to so cannot check the selling price nor the full history on file. For reference, if the property has a guide price, it will only show one amount on the main property display on the portals. Both figures will subsequently be shown in full details. Please feel free to contact me with more information at a.horsley@beresfords.co.uk and I will be more than happy to investigate further.Alison Horsley, Customer Services Manager
5/5
TrustpilotBeresfords were approachable and…
Beresfords were approachable and communicative at all times, and were excellent to deal with as the tenant of a property they managed. I am pleased to have had them representing my landlord, and I recommend them highly.
Hi Kevin,Many thanks for taking the time to leave your review. It was pleasing to read your positive comments and that you are happy to have us representing your landlord and tenancy. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGreat service
Beresfords are trusted and reliable and were fast to make me aware when the property was re-made available for me and my friend to make the offer. They were friendly and helpful to deal with in person and were able to answer any questions in detail. Thanks again!
Hi CameronThanks for your recent review. I was pleased to read your positive comments regarding the service provided to you by our lettings team. I know the entire team will be very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotRecommend
Extremely helpful in guiding us. Alice, thank you for being so informative and lovely!
Thank you for posting your review. Alice will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotVery professional service
Very professional service. Excellent communications. Courteous and attentive. Quick to respond and follow up.
Hi SueThank you for posting your review.It is pleasing to read that you have found us to be professional and quick to respond to any queries you may have had. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
GoogleLauren has provided an excellent service and has been very accommodating with our renewal of lease
5/5
TrustpilotGreat help with a Tenant dispute
Had Problems with Tenants leaving property in a v.poor condition and needed to go to a tribunal which Kate navigated successfully to a great outcome financially.
Hi ChrisThanks for feedback. Despite you experiencing some issues with your tenants I am pleased that Kate assisted you effectively and that you received a positive outcome following an independent adjudication.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGreat Smooth Process
The process of letting the property was very smooth and agents made sure we are in the loop with everything. Would definitely recommend to others.
Hi Marta,Thanks for your feedback. I am pleased that you found the application process was smooth and that our personnel kept you updated throughout. I know our staff will be very grateful for your kind words and it is great that you would recommend us to others.Steven BondManaging Director - Residential Lettings
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Beresfords Lettings, Billericay won Trusted Agent; Beresfords Lettings, Braintree won Gold.
Tell us what you need and we'll put you in touch. Beresfords Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Billericay.
