Every review we hold for the Biggin Hill office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKimberley Yardley, was our sales agent, whom was professional polite, courteous. Kept us informed as to the progress on the path to a good conclusion.
It has been a fairly difficult sale, due to the pandemic, and also our first purchase fell through so we had to start again. Causing a slight hiccup on the process.
Kim, was professional at all points on the sale of our house, and kept the estate agent of the house we were buying updated regularly.
Very professional Compamy.
Highly recommended.PositiveResponsiveness, Quality, Professionalism
Lwbh · 20 June 2021
Agent replied · 19 June 2024
Thank you for your review I am so glad we have helped you get moving and that we got there in the end.
★★★★★ 5/5
GoogleDeborah Mills is an asset to Haart estate agency, as she is very professional, knowledgeable and extremely helpful. Pleasure doing business with her which resulted with us finding our dream home. Thank you so much for your patience.
Mary · 29 July 2019
Agent replied
Dear Mary Routledge, Thank you for leaving such great and detailed feedback about your experience with haart Biggin Hill estate agents. We look forward to your next visit! Take care!
★★★★★ 5/5
GoogleOur seller's, instructed Hearts Estate agents of Biggen Hill to sell there property. , we found them to be Helpful prfechanal Expecherley KIMBERLEY, ALWAYS BRIGHT AND HAPPY TO CHAT WOULD
PUT YOUR MIND AT REST. WOULD PHONE YOU BACK IF NOT IN THE OFFICE, THE DAY WE GOT OUR KEYS WE WAS PRESENTED WITH KEYS AND A GOODIE BOX WICH THE KIDS TUCKED INTO..
THANK YOU HEARTS ESTATE AGENTS. OF BIGGEN HILL KENT.PositiveProfessionalism
Eileen · 20 June 2022
Agent replied · 19 June 2024
Thank you for your kind words and we were so happy to assist you in your move to your new home.
★★★★★ 5/5
GoogleI found the estate agent , Deborah Mills very professional and helpful with nothing too much trouble. Deborah went out of her way to make property hunting less stressful.
Lesley · 14 October 2021
Agent replied
Thank you for kind words, we aim to offer the best service possible so is always great to hear feedback. Have a great day
★★★★★ 5/5
GoogleCan’t thank Matthew enough for his advice and professional approach, it was the first time me and my partner have ever had a valuation on a property and he was clear and very helpful, thank you again
S · 29 July 2019
Agent replied
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleDeborah kept in touch with us constantly throughout our purchase. Helped with any queries/questions we had. Always polite, helpful and professional. Would recommend Deborah at Haart Biggin HillPositiveResponsiveness, Quality, Professionalism
Pam · 20 June 2021
Agent replied · 19 June 2024
Thank you Pam and I hope the building work is going well. Do not forget to get us to value once you have completed the project.
★★★★★ 5/5
GoogleHaart was the only estate agents that kept in touch while we were looking for a new home. The service we received from Deborah Mills was excellent. She was friendly and helpful throughout the whole process
Vic · 29 July 2019
Agent replied
Dear Vic Wichall, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
★★★★★ 5/5
GoogleWe've had the pleasure of meeting with Kimberley Yardley at one of the properties that we viewed in Biggin Hill the other day. She was very welcoming, presented the property so lovely and knowledgably, as if it were her own. She followed up with a phone call the day after, to get our feedback on the property. It was truly a pleasure interacting with you, Kimberley, and thank you again for everything xx
Andreea · 15 March 2022
Agent replied
Thank you for your feedback its a pleasure to hear you had a great experience from the Team at Biggin Hill
★★★★★ 5/5
GoogleDeborah and Haart Biggin Hill have been fantastic.
Clear and responsive communication thoughout the conveyancing process, helpful, and well balanced as the 3rd party between ourselves and the sellers. Couldn't have asked for more.
Vanessa · 2 December 2024
Agent replied · 8 December 2024
I am delighted that you are pleased with the service you received from me and wish you all the very best with your venture Best Wishes Deborah and all the team at Haart Biggin Hill
★★★★★ 5/5
GoogleFrom start to finish, excellent communication & very professional. Always there at the end of the phone & nothing was too much trouble. Our sale & purchase was very smooth. Thank you x
Wadedaz01 · 12 December 2024
Agent replied · 26 December 2024
We are delighted that you have been pleased with our services and you have not found your house move stressful. We hope you will be very happy in your new home Best Wishes Deborah and all the team at haart Biggin Hill
★★★★★ 5/5
GoogleDeborah is an amazing asset to the company, she has gone above and beyond to help us get a house that we would like.
Her friendliness is outstanding along with her professional demure
Thank you
Nina · 31 July 2019
Agent replied
Dear Nina Meachen, Thank you for leaving such great and detailed feedback about your experience with Deborah. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at haart Biggin Hill!
★★★★★ 5/5
GoogleKimberley Yardley has been really helpful during the whole process of selling through to exchange, looking to completion and moving into our new property soon. Thanks a lot for everything all at Haart, Biggin Hill.
Catherine · 29 July 2019
Agent replied
Dear Catherine Hewison, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you so much again for your feedback! We hope you have a great day!
★★★★★ 5/5
GoogleI was happy to purchase my property in Biggin Hill through Haarts. Deborah was helpful and responsive and dealt with my numerous enquiries in a friendly and professional manner.
Philjpo · 5 May 2021
Agent replied
Thank you for your kind words Phil and I hope you enjoy your new home Best wishes Deborah at haart Biggin Hill
★★★★★ 5/5
GoogleDeborah Mills at Haart in Biggin Hill has demonstrated to be highly professional.
From my first point of contact she was wholly flexible and made time for me to view a new build property on the same day and at short notice. In addition to this she made it possible for me to return for a second visit at my convenience.
Deborah Mills promptly and appropriately sign posted me to other services within Haart and although I ended up opting for purchasing a property elsewhere, I can say that I have had a totally positive experience dealing with Haart and in particular with Deborah Mills.
A true professional who is approachable, knowledgeable, respectful and patient.
Highly Recommended Haart at Biggin Hill !!!!
Kristal · 30 July 2020
Agent replied
Dear Kristal, Thank you for leaving such great and detailed feedback about your experience with haart Biggin Hill estate agents. Feel free to reach out to us if you need anything. Have a wonderful day.
★★★★★ 5/5
GoogleDebbie was brilliant through the whole process, thanks a million and we got there
ASW · 14 March 2023
Agent replied
I was delighted to hear that you had eventually exchanged and I wish you all the best for the future from Deborah and all at haart Biggin Hill
★★★★★ 5/5
GoogleThe team at Haart have been amazing, I have spoken & dealt with everyone & they were always on hand to answer any questions that I had! We also used Emma their mortgage adviser who was able to give us a great deal.
We really appreciate everything you have done for us & helping us start a new chapter in our family home x
Nicola · 1 January 2023
Agent replied
Thank you so much for your kind words, we are all so happy for you and your family.
★★★★★ 5/5
GoogleThank you Deborah for helping us find our next new home.
Excellent customer service.
Sam · 1 March 2023
Agent replied
I was delighted to be able to find you and your family your new home and I hope you will be very happy in Biggin Hill Best Wishes Deborah and all the team at haart Biggin Hill
★★★★★ 5/5
GoogleWe recently sold a new Build Property via Haart at Biggin Hill.
Matt, Deborah and Kim have all worked
Tirelessly to help us get this one over the line.
You are all a Credit to your company and
We really Appreciate all of your Hard work.
Best Hus
Hus · 23 February 2024
Agent replied · 24 March 2024
Thank you for you kind words, it was our pleasure and we are over the moon with the result, Take Care
★★★★★ 5/5
GoogleBig thank you for Deborah for being so patient and helping us every step of the way. We could view the property many times, got great advice and was always available whenever we had any questions. Would definitely use Haart and Deborah's services again! :)
Vivien · 20 April 2024
Agent replied · 19 June 2024
I was delighted to be able to find you your first home and I hope you will be very happy in Biggin Hill With Best Wishes Deborah and haart Biggin Hill
★★★★★ 4/5
GoogleDeborah was great to work with. Always willing to find out the answers to any questions I have as well as always have a lovely friendly manner.
Imogen · 15 March 2021
Agent replied
Thank you for your kind words
★★★★★ 5/5
GoogleMy husband and I have recently exchanged contracts on our new property.we have been exceptionally lucky on choosing the right agent .it has been a long and frustrating time for us as well as Debra and mathew at haart due to their outstanding communications between our buyers and our purchase of our new property and including the solicitors ..thanks to both of you for your patience and understanding and good team work .home is were haart is .we would definately recommend and use hart again.
Paul · 29 July 2019
Agent replied
Dear Paul Bakewell, Thank you for leaving such great and detailed feedback about your experience with haart. Our team strives to deliver an excellent experience, and are glad you found this to be the case during the process, Thank you again.
★★★★★ 2/5
GoogleAll bells and whistles for valuation...then downhill sadly. Matthew seemed knowledgeable on the market when he recently came to value our house. A confident man...maybe to much so. Wasnt professional when speaking of other estate agents came across cocky. Wasnt flexible at all on the fee, we wasnt asking the earth but it would have shown a level of compromise to us as a individual and not just another house to sell. Felt pushed when he called back after i said i would take time to consider...our house wasnt market ready at the time. Apparently he had 2 potential couples lined up on the books to view our house. I really felt is was a blag to get me to instruct. Came across agressive with the lack of flexibility on the fee as well. No need for it at all. That meant a no go with haart! Now on the market with purple bricks to try and save money on commission, Not Matthews favourite we know, but in the end... Worth a punt!
Carly · 29 July 2019
Agent replied
Dear Carly, Thank you for leaving us a review. I wanted to response personally to this. I am sorry if I came across as overly confident - this was not my intention. I was indeed very keen to list your property, we currently have a lot of demand for properties like yours in the area, hence why there was two potential buyers who would be keen to view. We have applicants registering every day which is brilliant as it allows us to get the best price we can for our sellers. Having said that, I did not mean to cause you to feel pressured in any way and I apologise for that. I do wish you every success in selling your property. If I can be of any assistance in the future, I’d welcome the opportunity to provide you with a better experience. Kindest Regards, Matthew Donnelly haart estate agents Biggin Hill
★★★★★ 5/5
GoogleHonesty...have always valued that in people ! Very impressed with honest, valued comments . One wakeup call greatly needed to others in the property. Thank you Mat...
5 star from me !
Pat · 29 July 2019
Agent replied
Thanks for the feedback, Pat Abreu. We strive to provide excellent service to our customers at haart Biggin Hill. You really made our day today.
★★★★★ 5/5
GoogleI worked with the Biggin Hill branch to sell my house back in Feb 2016, and the overall service was excellent. I was under severe pressure to sell the property for full asking price due to a matrimonial split, and Haart were very accommodating to my situation. Haart didn’t try to over sell their services or feed me the nonsense you sometimes get with some less reputable agencies. Their brochures are excellent and the team were friendly to deal with, and very responsive when they needed to be. Highly recommended.
Kevin · 29 July 2019
Agent replied
Dear Kevin Mcguire,
Thank you for leaving such great and detailed feedback about your experience with haart Biggin Hill estate agents.We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
haart Biggin Hill estate agents
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