Every review we hold for the Biggin Hill office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI personally do not think we would have been able to pull this through without the understanding and good, professional disposition of Matthew . He was of tremendous help. No complaints whatsoever with the experience and service offered whilst the purchase process lasted . 5-star experience. Many thanks to Matthew D and Deborah.
Lolly_Siuu · 14 January 2018
Agent replied · 12 January 2025
Dear Femi, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
★★★★★ 5/5
GoogleWhat a great viewing experience. Buying is such a stressful experience, and viewings are sometimes just a nuisance, but Kimberley Yardley’s calm and friendly demeanour makes viewing a pleasure.
Thank you for the positive (and patient) viewing experience Kim.
Hardie · 19 April 2022
Agent replied
Thank you for your kind words & pleased you had a good experience with Haart.
★★★★★ 5/5
GoogleGreat advice from Kim Yardley
Liz · 13 March 2026
Agent replied · 13 April 2026
Thank you for your feedback. We are glad Kim was able to help you, please do not hesitate to reach out in the future!
★★★★★ 5/5
GoogleMy partner and I would like to say a huge thank you to Kimberley at Haart. We are currently in the process of purchasing our first property and Kimberley has helped us every step of the way. She has been friendly, supportive and efficient throughout.
Katy · 25 March 2021
Agent replied · 24 March 2024
Thank you Katy I was happy to help you buying your 1st home through Haart & were happy with my service I provided you.
★★★★★ 5/5
GoogleI personally do not think we would have been able to pull this through without the understanding and good, professional disposition of Matthew . He was of tremendous help. No complaints whatsoever with the experience and service offered whilst the purchase process lasted . 5-star experience. Many thanks to Matthew D and Deborah.
Yoshi · 21 June 2017
Agent replied · 19 June 2024
Dear Femi, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
★★★★★ 5/5
GoogleAmazing service from Kim at Haart, lovely lady
Georgia · 13 February 2026
Agent replied · 13 April 2026
Thank you so much for your feedback and hope to help you in the future.
★★★★★ 5/5
GoogleDeborah has been super helpful in helping us purchase a beautiful property. She is very responsive with communication and has made the process really easy for us. Thanks again Deborah we are so grateful for your help! All the best, India and TomPositiveResponsiveness
India · 20 June 2021
Agent replied · 19 June 2024
I was delighted to be able to help you find your new home and I hope all proceeds well. Thank you for your kind words Deborah
★★★★★ 5/5
GoogleKimberley has been very helpful through out the sale of my mum's bungalow
Coral · 20 April 2024
Agent replied · 19 June 2024
Glad we could help and mum settles in to her new life ahead.
★★★★★ 5/5
GoogleDeborah Mills at Haart estate agents biggin hill has been handling a house purchase on our behalf. We have found her and the whole team to be professional and easy to deal with. She has kept us informed throughout the whole process with regular communication. I cannot thank her enough for her help during this very stressful time for us.
Nicola · 20 April 2024
Agent replied · 19 June 2024
We are delighted that you have been pleased with our services and hopefully we will get you moved soon! Best Wishes Deborah and all the team at haart Biggin Hill
★★★★★ 5/5
GoogleDeborah has proved an excellent service throughout a tricky move. She has been patient, understanding and supportive and always ready with a smile and a solution. Thank you to Deborah and all the team at Haart. 5⭐️
Katie · 15 March 2022
Agent replied
We were delighted to hear that you eventually exchanged contracts and wish you every happiness in your new home from Deborah and all the team at haart Biggin Hill
★★★★★ 3/5
GoogleThe employees are friendly and professional. We had to reduce the asking price substantially from the initial valuation which was disappointing and, whilst appreciate the market was difficult, it seemed to be the only suggestion to move things forward.
Our main reason for providing a lower star rating is due to the recommended panel solicitors (rather than the estate agent themselves). If I could provide a star rating for the panel solicitors alone it would be a minus!! We have no concerns with recommending Haart but we would strongly advise to seek and use your own conveyancing Solicitors.
Going through the legal process was the most unnecessarily stressful experience we have ever had with a home move, and the work involved on our side was like having a second job. However, I would give huge thanks/kudos to Deborah at Haart who was instrumental in chasing all the respective panel solicitors in the chain at the end of the process to finally get things over the line (very close to the chain falling down).
Haart were friendly and professional throughout.
Kimberley · 16 October 2022
Agent replied
We were very disappointed that our panel solicitors did not assist to make your house move less stressful. However, we are delighted to hear that you were happy with the service haart Biggin Hill provided and we are hope you are very happy in your new home Best wishes from Deborah and all the team at haart Biggin Hill
★★★★★ 5/5
GoogleOur experience of finding a property with Haart has been very good. Deborah has worked her socks off to help us find a property in these uncertain times that meets all our ‘must haves’ and budget. She has been very friendly whilst being professional and seems to have the uncanny knack of instinctively knowing what properties to show us so there has been no waste of anyone’s time. Thanks you so much.
Clair · 30 June 2023
Agent replied · 30 July 2023
Thank you for your kind words Clair. I was delighted to be able to find you your next home, and I do hope the matter proceeds swiftly for you. Best Wishes Deborah at haart Biggin Hill
★★★★★ 5/5
GoogleMoving is always going to be a stressful time, but all the staff at Haart have gone out of their way to make our sale as smooth as possible. They have kept us fully informed throughout the process and have always been quick to respond to queries.
Claire · 29 July 2019
Agent replied
Dear Claire Roberts, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at haart Biggin Hill!
★★★★★ 5/5
GoogleDeborah was absolutely awesome! On time for our viewings with a big smile on her face, very informative and we wouldn't have brought the house without her!!! She also helped us organise the mortgage with their in house mortgage advisor too! 5 stars for Deborah and Haart!
Kristina · 29 July 2019
Agent replied
Dear Kristina Juliett, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
★★★★★ 5/5
GoogleWe would like to thank Debbie from Haart for the work that she did and all the extra effort which was above and beyond what I would consider to be standard service.
Sheila · 16 September 2022
Agent replied
Thank you Sheila and Ron for your kind words. I was delighted to be able to assist in the sale of your house and purchase of your new bungalow Best Wishes for the future from Deborah @ haart Biggin Hill
★★★★★ 5/5
GoogleDeborah is amazing! The best agent you could ask for. Helpful and supportive as well as kind. Would 100% recommend Deborah and the team in biggin hill. All so lovely :)PositiveResponsiveness, Quality, Professionalism, Value
Cassie · 20 June 2022
Agent replied · 19 June 2024
Thank you for your kind words Cassie and I hope your move goes smoothly. Best wishes from Deborah and all the team at haart Biggin Hill
★★★★★ 5/5
GoogleMy partner and I would like to say a huge thank you to Kimberley at Haart. We are currently in the process of purchasing our first property and Kimberley has helped us every step of the way. She has been friendly, supportive and efficient throughout.
Katy · 24 April 2020
Agent replied
Thank you Katy I was happy to help you buying your 1st home through Haart & were happy with my service I provided you.
★★★★★ 5/5
GoogleDeborah was absolutely awesome! On time for our viewings with a big smile on her face, very informative and we wouldn't have brought the house without her!!! She also helped us organise the mortgage with their in house mortgage advisor too! 5 stars for Deborah and Haart!
Kristina · 5 June 2019
Agent replied
Dear Kristina Juliett, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
★★★★★ 1/5
GoogleStarted off well but soon turned sour. Sadly I had to sell my family home after losing my dad to cancer. My mum who has late stages of young onset dementia now lives in a care home. The sale of the property was needed to pay the high care home fees.
With a complicated sale the pressure was applied. I was told by Haart that if I didn't work faster to get the court papers together then I will responsible for someone in the chain being homeless. Just what I needed to add to my stress. (May I add, I could not hurry up a Judge working for the court of protection - but I was making regular contact throughout the year to push it along). Imagine having to explain over and over again that you dad has died, your mum has dementia and I need to sell my family home - so absolutely heart breaking, words cannot describe.
I was told to rent the house out that person which will save the sale but was given zero guidance of how to go about it. I opted not to as it could open me up to even more stress if this tenant caused problems.
The emails from Haart were short and impolite, calls were frantic. The whole experience made me feel so incredibly stressed during the saddest time of my life. The sale completed in December and I hadn't heard from Matthew since July and never again since. What a caring service they provide...NOT.
My advice - avoid at all costs.NegativeProfessionalism
Becky · 25 August 2022
Agent replied
Hi,
We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email help@haart.co.uk with details and we will pass to the relevant team to investigate for you.
Thank you
★★★★★ 5/5
GoogleI couldn't rate my experience with Deborah from Haart any higher, she was professional, friendly and extremely intuitive. She found our dream home simply because she listened to our needs and didn't waste our time looking at property that never met our requirements. She was always available throughout the process, nothing was too much trouble and she went above and beyond to try and ease the pressure of the hiccups we had during the buying process. Thank you again!
Patrick · 16 September 2022
Agent replied
I was delighted to be able to find you your new home and hope you will be very happy Best Wishes from Deborah @ haart Biggin Hill
★★★★★ 5/5
GoogleDeborah Mills @haart Biggin Hill was wonderful! Professional, efficient, friendly and accommodating. Buying our home in Biggin Hill during the global pandemic could have been so stressful but Deborah looked after us every step of the way. Thank you so much! Highly recommended.
Sharon · 27 July 2020
Agent replied
Thank you so much for your kind words we hope that you are happy in your new home
★★★★★ 5/5
GoogleI used Haart Estate Agents some years ago to purchase my current property and the process was positive so decided to use their services again to sell the property. Again happy to report a positive outcome. Deborah and Matthew have been very helpful and would have no hesitation in using them again in the future and recommending their services.
Teresa · 17 March 2024
Agent replied · 24 March 2024
We are delighted that you have found our services helpful and that you would recommend us in the future With Best Wishes Matthew, Deborah and all the team at haart Biggin Hill
★★★★★ 5/5
GoogleI had a great service from Haart, they helped me from start to finish. Thank you Deborah for being so patient and sharing all your knowledge of the area.
Viv · 15 November 2022
Agent replied
We were delighted that we could assist you in finding you your new home and hope you will be very happy in Biggin Hill Best Wishes Deborah and the team @ haart Biggin Hill
★★★★★ 4/5
GoogleMoving house is certainly stressful but can be made a bit easier with the right support from the various organisations involved and we can certainly compliment Haart Biggin Hill, and in particular Deborah, for their assistance and co-operation in what was quite a difficult move.
Peter · 29 July 2019
Agent replied
Dear Peter Gennery,
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.Wishing you a great day until the next time we meet.
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