Regency Estate Agents reviews from sellers

★★★★★ 4.8/5

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Fantastic service

Regency were absolutely fantastic with the sale of our home. Special mention to Teresa for her hard work and tenacity getting the sale over the line at the end. The sale took time but this was at no fault of Regency this was issues further in the chain. The whole team had fantastic customer relations and always responded to me when I made contact. The social media was great when advertising our home online. Would most definitely recommend to anyone.

Tom · 11 August 2022

★★★★★ 5/5

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Faultless service from start to finish

We selected Regency after meeting with Lee Child and several other local agents. Our instincts to select Regency were fully vindicated as our whole experience was faultless. Lee and Josh Braddick handled every aspect of the sale, from production of high quality marketing material, strong advertising in local media, viewings and timely feedback from potential purchasers. Their actions could not be faulted in any way and achieved a sale at the guide price within 3 months.

Maurice · 26 October 2021

★★★★★ 5/5

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First class service

We would highly recommend Regency to sell your property. It’s good to work with people that take the time to consider what you need to secure a sale. We were selling a country property that had good kerb appeal but needed a lot of work so Neil’s idea was to create the lifestyle image in the buyer’s mind by the sale particulars, which were excellent, and to talk to each party interested, even offering to drive them to the property to instil that lifestyle image in their minds. It worked a treat and we sold on the second viewing. It’s worth noting we had marketed for a year with one of his competitors without success. We would not hesitate to recommend Neil, Lee, Teresa and the team for marketing and after sales care which Tereca handled extremely well too.

Tony · 23 October 2020

★★★★★ 5/5

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Excellent Service from Beginning to End!

From valuation through to completion the service given by Regency was excellent. The details produced were good and needed no amendment by me. Negotiation was carried out on my behalf sensibly and once a sale had been established I was kept up to date on a very regular basis as to what was happening. Nothing was too much trouble even popping back to the property for me to take meter readings! I would highly recommend Regency to anyone needing to use an Estate Agent in Bideford. Also the old saying "you get what you pay for" isn't true in this instance as they were actually cheaper than the other Agents I approached. Many thanks in particular to Neil and Lee.

Judith · 14 July 2017

★★★★★ 5/5

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Approachable. Hard working. Dedicated. Perfectionist attitude.

Unfortunately for me Regency were the fourth estate agents i had approached/used to sell my house. The first agents were too pushy, intimidating, rude and un realisitic. The second was late and had no clue on taking photos to market the property and stood on my furniture with his shoes on!!! The third company was old fashioned, too relaxed and not enthusiastic at all. I had 3 viewings in many months and i had almost given up by now. My last desperate try and fourth choice of agents was Regency. As soon as i stepped into the new office i wish i had used them sooner. Finally 'normal', friendly, polite, approachable people who told it like it is & wanted to sell my house! What a relief for me: a dis heartened person who's house no one wanted to buy. Neil was polite & casual in giving me information and didnt put any pressure on my to sign up with them. He showed me their marketing portfolios and arranged for Lee to visit. Lee had such a pro active attitude and advised me how we can go forward to re market the property and get it sold. He seemed enthusiastic, focused and a perfectionist. The photos were good minus the outside to which he came back on a sunday to re take the photo when the sun was out showing the house in a better light. The viewings flooded in and i was kept informed at every step. I am hard of hearing and so they did not mind my constant emails. My questions or queries i put forward were dealt with and i didnt once feel like i was pestering them, although im sure i did. Their fee is competitive and at a fixed rate no matter how much the property sells for. Me being the ever sceptical person, presumed lee/regency as a typical agent would encourage me to settle for any offer as he still gets his fixed rate regardless. Business is business to them..I was very wrong as lee pushed a potential buyer for more money ontop of what they offered and did so sucessfully. I would of settled for the lower offer but he advised me to trust him to try and get more money as he felt the house was worth it. I felt completely confident he would do his best and get a fair deal for me and the buyer and he did. Deal done!!! I am incredibly particular about how i get treated as a customer and good customer service is expected when i am paying. Regency exceeded my expectations and i have already recommended them to friends and family. I may return to the area in a few years to buy a property again and i know which agents i will be going too. Regency!!! Other agents could learn alot from regency and i hope regency expand as they give estate agents a good name.

Janine · 6 February 2016

★★★★★ 5/5

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Great Service

Right from the start and the finish of my property sale Neil Armstrong and his team took me through all that they could offer me and all they could do for me. They did not dissapiont, fresh photos done new write up, and on the market straight away, within the frist week of being advertised a number of viewings had been set up. Within weeks an offer had be made and a sale agreed. All in all i would not hestae to reccommend Neil and his team at Regency to anybody, great service..

Simon · 13 January 2016

★★★★★ 5/5

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Excellent Service, Highly Recommended

We'd had some bad experiences from another estate agents within the short time we were looking at properties. From start to finish regency (especially Lee) looked after us amazingly. Nothing was too much trouble and we were updated regularly on our purchase. We love our new home (even while we are doing a lot of building work!) Thank you to the Regency Team in Bideford. Highly Recommended.

Natalie · 5 May 2020

★★★★★ 5/5

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Excellent Service from everyone at Regency

We were very happy with the service given by everyone. Our main contact was Lee who was always pleasant and friendly, and did all he could to achieve the sale. It was a probate sale and Lee did an excellent job to help us find contractors to carry out work, clear the house and move us on completion.

Lesley · 14 November 2016

★★★★★ 5/5

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Bedewell Appledore

I found all the staff at Regency Estate very helpfull, Especially Lee Child who was our contact. Lee kept us informed every step of the way he was alway very helpfull and courteous at all times. If we lived in the area and I was sellling our house I would definitely have Regency Estate Agents.

Margaret · 16 May 2016

★★★★★ 5/5

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Satisfied Customer

Lee Childs handled our recent sale in Bideford. Lee is very professional with an approachable and friendly nature.. He handled everything superbly and was only too happy to answer any query. we had, no matter how trivial.

Jonathan · 22 January 2016

★★★★★ 5/5

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As Tina Turner would say, "Simply the best"

We have moved several times over the last 25 years and this is the first time that we haven't had to chase up the estate agent for information. They kept us fully informed at all times during the sale and they even kept the respective solicitors on their toes. The photographs were brilliant and the wording was extremely well thought through. They worked late on the Friday and were able to get our home onto Rightmove by 10pm that evening. By 10am the following morning they had arranged four viewings for that day and the house was sold by lunchtime. Was it just luck or as Tina would say, "Better than all the rest"? Well, I'm an extremely hard taskmaster and I can assure you that the team at Regency are extremely professional and I'm sure that they would treat all of their customers with the same level of dedication. Well done Regency! Kind regards Roger Johnson

Roger · 12 January 2016

★★★★★ 5/5

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Refreshingly different and in a class of their own.

I cannot recommend Regency highly enough, however, I am biased: Regency gave us the highest valuation, evaluated our property on the finish and individual appeal and sold it the day after it was put on the market after the first viewing. Two other estate agents in Bideford refused to ask a higher price as it would be 'embarrassing for us to have no interest'. Regency recommended an asking price 5% higher than the others and achieved a price 4.2% higher. Regency may not be able to achieve this for every client (in fact they may be cringing if they read this), but I am sure that every client would receive an honest and open approach; sympathetic and experienced guidance; respect and feel valued as both a client and an individual. Our buyers visited every Estate Agent in Bideford and stated that Regency were the only agent who not only fully listened to their needs, but tailored the property details offered to those needs. Building that rapport enabled Regency to liaise smoothly between seller and buyer to make the process as pain free as possible.

Maria · 11 January 2016

★★★★★ 5/5

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Unrivalled Customer Service

Amazing sales team that go that one step further than others to achieve a satisfactory outcome. Always available for assistance and updates, nothing is too much trouble, the team is very friendly and approachable and extremely professional. Would recommend to anyone with a property to sell or rent.

Marilyn · 14 January 2016

★★★★★ 5/5

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Proactive and conscientious estate agents

Throughout selling our house the team at Regency were very professional and always went that extra mile to help accommodate our needs in addition to the potential buyers. Regency provided a fantastic service and were very approachable even beyond office hours.

Lucy · 26 January 2016

★★★★★ 5/5

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excellent service from all the staff

I have been with regency for 15 years when they sold my first house.They kept me up to date all the way,they never over valued so with great success I have sold 4 propertys with them .

Alison · 11 January 2016

★★★★★ 5/5

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The extra mile

Great team willing to go that extra mile. Always available to give advise and information on both buying and selling. Sold my house in weeks not months.

Sean · 11 January 2016

★★★★★ 5/5

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Review of Regency

Regency provided an excellent service.Very professional throughout the whole sale process. Very supportive at all times.Would highly recommend that you use their services.

Gary · 29 October 2016

★★★★★ 5/5

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House sale

Regency recently sold my house located In Northam. They where cost effective Realistic in their valuation Profetional

Robert · 12 January 2016

★★★★★ 5/5

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Friendly & efficient.

Great service from a professional team. Can't recommend Regency enough. Honest & straightforward.

Richard · 27 January 2016