Regency Estate Agents Bideford reviews from landlords

★★★★★ 5/5

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Perfect service - 10/10

We spoke to Regency about our needs as a perspective landlord in and around the Bideford area, we were new to both the area and the prospect of being a landlord. Lee and the office staff were very helpful, knowledgeable and approachable about perspective properties - they helped us make the right choice and kept us informed at every stage of the process. Once the purchase was finalised we spoke to Carl (lettings) who visited the properties, gave us guidance and was more than helpful, he kept us informed of perspective tenants and their feedback. It was only a few days before we'd found excellent tenants for both of our properties. I'd definitely use them again without hesitation, when required they went the extra mile for us. I can honestly say they are the best agents I’ve bought or sold houses through.

Paul · 17 May 2016

★★★★★ 5/5

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Excellent customer service and first class property management

Carl and his team at Regency manage the letting for my property in Bideford and give us real peace of mind. They are very helpful, efficient, friendly and down to earth and their service reassures us that what we intend to be our future home is in safe hands! They also have access to an excellent team of contractors who have quickly put right any problems at a reasonable price. This was a daunting experience for me as first time Landlords but they have been fabulous and made it all very easy for me and stress-free.

Ray · 26 January 2016

★★★★★ 5/5

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Regency - letting agency review

I have used Regency for a number of years as the letting agents for a property I own in the area. I have found their service to be very good indeed. They have always dealt efficiently with the property, and have been excellent at dealing with any issues which have arisen. I have principally dealt with Carl Armstrong and found him to give excellent support. Overall I have been very pleased with the service I have received from Regency and would recommend them as agents.

Steve · 24 January 2016

★★★★★ 5/5

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Worth the fee!

We have used Regency for the past few years managing our rental property. We have no complaints. Any questions we have are always answered fully and promptly. Excellent communication between ourselves and the tenants and always good advice offered. House is well maintained and any issues have been fixed quickly and at a reasonable cost. Would not hesitate to recommend or use again.

Michelle · 20 January 2016

★★★★★ 5/5

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An excellent Agency, wouldn't hesitate to recommend

They dealt with a recent situation where I moved from seller to landlord with a future transfer of ownership and have dealt with the whole process with efficiency and friendliness. I will certainly continue to use their Agency and would always recommend their services. Special thanks to Lee, Carl and Vanessa

Diana · 13 May 2016

★★★★★ 5/5

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There is no better Agent for letting a property than Regency Estate Agents.

There is no better Agent for letting a property than Regency Estate Agents. Over the years my experience with this Agency has been such a good one. Professional, friendly, and nothing has ever been too much trouble and always and communication excellent. Hilary R. Hamilton

Hilary · 14 January 2016

★★★★★ 5/5

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Friendly efficient service

Carl and his team are always helpful and friendly, will sort out any problems with the minimum of fuss. They won't bother you unnecessarily, but will always take your view into consideration. They find good tenants quickly, as well as good workmen. Trustworthy and reliable.

Andrea · 12 January 2016

★★★★★ 5/5

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Purchase of our new home

Neil helped us through our purchase, keeping us informed throughout. We have no hesitation in recommending Regency and would use their services in the future. Barry and Jill

Barry · 7 March 2020

★★★★★ 5/5

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Friendly and efficient

We purchased 3 properties for buy to let purposes through other agents in the town (one of which was a thoroughly disagreeable experience, won't name names but begins with 'W' and ends in 'ebbers!' We therefore decided that for the letting of these properties that Regency with their excellent reputation would be our agents of choice. From the outset, we were keen to provide them with immaculately presented properties which would be straightforward and appealing to tenants and within a very short space of time, suitable quality tenants were found. The administration of the tenancy agreements was all very smooth and efficient and any queries quickly and calmly addressed. On an ongoing basis, we as landlords undertake any maintenance issues but Regency are always on the ball to ensure our properties are maintained, well looked after by the tenants and rents paid on time usually on the day the rent is due and that is not something other agents would do. I would not hesitate to recommend them to any prospective landlords looking for a caring, friendly, cost effective agent to manage your property.

Oliver · 14 April 2017

★★★★★ 5/5

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I find Regency trustworthy and very easy to communicate with.

I have rented properties for 20 years with 4 agents before using Regency. I find Regency very easy to contact - they help me maintain excellent communication and relationship with my tenants - give sensible advise on the need for maintenance and use good local tradesmen at a reasonable cost, - update me and have good practice on any legal or health and safety requirements . - I have always received prompt payment of rents. I would recommend them very highly..

Sarah · 14 January 2016

★★★★★ 5/5

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Courteous, helpful and efficient managing agent.

We have used Regency for a number of years to manage a rented property. They provide an excellent service and look after our property as we would ourselves. They have good local knowledge which helps with repairs and maintenance, and they maintain good relations with the tenants. Always respond promptly to any queries, carry out regular inspections to ensure the property is kept up to scratch and any issues are dealt with promptly and efficiently.

Andrew · 20 January 2016

★★★★★ 5/5

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Efficiency and Common sense lead to Landlord Peace of Mind

We have used Regency for several years as managing agents for our rented property. They maintain necessary contact with a quiet efficient style. Maintenance issues whilst notified are generally addressed by their reliable local contractors to a reasonable price and good standard. Tenant issues again whilst notified are resolved quickly and satisfactorily without any fuss or bother. Truly a pain free relationship which is well worth the agents monthly fee.

KH · 16 January 2016

★★★★★ 5/5

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Efficient & Professional Service

We have been using Regency as our letting agents for around 10 years. They manage a number of our properties for us, and in that time we have had a thoroughly efficient and professional service. They have first class tradesmen that they can call on should the need arise, the tennants are very well vetted and the communication between tennant, agent and ourselves is superb.

D · 26 January 2016

★★★★★ 5/5

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Approachable, honest, reliable & always available.

Straight forward, honest staff always available & pleasant, no matter what the query & how trivial it might be. Excellent & fast communication network. Honest , sound advice given at all times. Their rates are very competitive. Respect & privacy is given, to both parties, in any transaction. Regency is a firm I have complete confidence with.

Val · 12 January 2016

★★★★★ 5/5

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Excellent Service!

I was recommended Regency as letting agents & I have not been disappointed, I have had most of my dealings with Carl in letting my flat.& I've had nothing but professional, friendly & efficient service. Nothing has been too much trouble & I cannot recommend them highly enough. Excellent!

Jane · 25 May 2016

★★★★★ 5/5

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Highly Recommended

Regency have been acting as my agent for my property for 3 years. During which I continue to enjoy a hassle free first class service. All inspections, contracts and maintenance is automatically handled which takes the burden out of managing the property from a remote location. Highly Recommended.

Mk · 20 January 2016

★★★★★ 5/5

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Proffessional, friendly, and easy peasy to deal with.

Great estate agents to deal with. A friendly team with a modern , fresh approach. Local guys who have been trading in the area for many years so know the area inside out. They have made it very easy and stress free to rent out our property.

Melanie · 12 January 2016

★★★★★ 5/5

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professional letting service

great service,often goes above and beyond to help,as I don't live near my property now,I often need help to sort things and nothing is too much trouble. only takes a phone call. a great team

Lou · 13 January 2016

★★★★★ 5/5

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Great service and helpful attitude

Regency have provided an excellent service for me when letting out a flat.. They respond quickly and most helpfully to any queries and all the staff act in a very professional manner .

Jilly · 13 January 2016

★★★★★ 5/5

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VERY EFFICIENT AND CARING

NEIL AND MICHELLE HAVE BEEN SO HELPFUL IN THE LETTING OF OUR HOUSE.. PAPERWORK ALL MADE EASY AND DEALT WITH EFFICIENTLY. RENT COLLECTED AND ALWAYS PAID ON TIME. HIGHLY RECOMMEND THIS AGENCY.

RUTH · 27 January 2017

★★★★★ 5/5

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Regency have managed our properties for a number of years and throughout this time we have received nothing but a friendly, efficient and professional service. I would highly recommend them to anyone.

Michelle · 1 February 2016

★★★★★ 5/5

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A quality option for Landlord and Tennant alike!

Totally Professional, their serviced option is fantastic, Carl runs a great office. Leaves the tennant and landlord to leave peacefully knowing Regency are dealing with the detail. Excellent.

Tim · 18 January 2016

★★★★★ 5/5

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Excellent service

As a letting agent Regency are most professional and helpful at all times. Any tenant issues or buildings matters are deal with in a prompt and pragmatic way.

Anne · 12 January 2016

★★★★★ 5/5

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Property Rental

Great service, very professional and helpful throughout the whole process. As a first time 'letter' I was walked easily through to renting! Brilliant service, thankyou!

Jane · 12 January 2016