Trusted Agent profile · Bexleyheath

Aletta Shaw Estate Agents Bexleyheath reviews

4.7

★★★★★ Excellent

196 reviews across 1 platform

289 Broadway, Bexleyheath, DA6 8DG

Aletta Shaw Estate Agents's office in Bexleyheath, at 289 Broadway, is rated 4.7 out of 5 across 196 reviews on 1 platform, including 196 Google reviews rated 4.7.

Google logo

4.7 / 5

196

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bexleyheath office, from every platform, shown as written. First names only.

5/5

Google

I was recently threatened with prosecution by TFL (Transport for London) for fare evasion on the Underground. The consequences of a successful prosecution would have been devastating to me and my career. I contacted Samir Moftah at Aletta Shaw and instructed him to deal with my case. Within two weeks of contacting them, Aletta Shaw secured an out of court settlement with TFL on my behalf. This meant no attendance at court and no criminal conviction. I was extremely impressed with the way Aletta Shaw handled matters on my behalf. They were friendly, professional and had a thorough knowledge of the relevant law as it applied to my case. They also had a good working relationship with case handlers at TFL. The episode with TFL was incredibly distressing, and Aletta Shaw helped me resolve matters and get my life back. Highly recommended!

Mr · 11 June 2016

Agent replied · 10 June 2024

Thank you for taking the time to leave us a review, we are pleased to hear you had a good experience with Aletta Shaw

5/5

Google

I was stopped using someone else's freedom pass which I had been doing for a while not knowing the seriousness of my action and was about to be prosecuted by TFL and most probably getting a criminal record affecting my future. I contacted a few solicitors and after a quick conversation with Samir Moftah decided to go with Aletta Shaw, I was not disappointed at all. Samir with his knowledge and contacts got me out of trouble when I looked dead and buried. Since I shopped around before choosing Samir I can easily say that the price I was charged by Aletta Shaw was by far the cheapest and clearest, there was no hidden cost like with some other firms. I highly recommend Aletta Shaw.

Benjamingriffin7777 · 11 June 2016

Agent replied · 10 June 2024

Thank you for taking the time to leave us a review, we are pleased to hear you had a good experience with Aletta Shaw

5/5

Google

To whom it may concern: Deidre Barnes (Chartered Legal Executive) and Katrina Reid (Legal Assistant) were found to be extremely friendly and professional in handling our late mother's probate. One could not have asked for more and I would thus have no issue with giving the 'Wills and Probate Department' my highest recommendation. It should also be added that I found their fee structure to be highly favourable when compared to other local solicitors.

Kevin · 10 June 2020

Agent replied · 10 June 2024

Thank you For taking the time to leave us a kind review. I will of course let Deirdre and Katrina know. We are glad to hear you are happy with our service.

5/5

Google

A few weeks ago I was in need of some quick employment advice and found these guys with local search and they responded quickly and fitted me in for a consultation the same day. Working with Emilia and Kaprina I was able to get clear …

Mark · 14 May 2025

5/5

Google

Excellent Solicitors. Very professional and trustworthy. I would definitely recommend Aletta Shaw to my friends and family. Thank you to Samir Moftah for his professional and friendly advice.

Charlie · 11 June 2019

Agent replied · 10 June 2024

Hi Charlie, Thanks for taking the time to leave us a review. We are very pleased to hear we gave a good service.

5/5

Google

After sadly losing my Father to Covid in July 2020, myself and my co Executors sought the advice of Kirstie Fernandes. Whether face to face, by phone, email or letter Kirstie guided us through this devastating time with kindness and professionalism, providing excellent customer service. Thank you Kirstie. Chris MillerPositiveResponsiveness, Quality, Professionalism, Value

Heather · 10 June 2021

5/5

Google

Katie worked with us as our Solicitor for the purchase of our new built house. Being a first time buyer the entire process was new to us, but she helped with all the queries. Before getting in touch with her, I was scared of the experience …

Sushmita · 14 April 2025

5/5

Google

After receiving a letter from TfL i contacted Aleta Shaw. Samir Moftah was incredibly helpful in understanding the requirements & my personal circumstances. Quick settlement and throughly professional. Thanks Samir!

Scott · 11 June 2016

Agent replied · 10 June 2024

Thank you for taking the time to leave us a review, we are pleased to hear you had a good experience with Aletta Shaw

5/5

Google

We employed Alleta Shaw to help us with a Motoring Offence and due to their professionalism and fast response the case was dropped by Met Police. Thank you Samir.

Sean · 11 June 2017

Agent replied · 10 June 2024

Hi Sean Many thanks for taking the time to leave us a review. We are pleased to hear that you had a good experience using our services. Thank you for choosing Aletta Shaw. Many thanks Aletta Shaw Solicitors

5/5

Google

Super efficient, professional and friendly. Thank you to Efe, Sue and the conveyancing team. I have no hesitation in recommending the services of this Law Firm.

Emma · 11 June 2018

Agent replied · 10 June 2024

Thank you for taking the time to leave us a review, we are pleased to hear you had a good experience with Aletta Shaw

5/5

Google

I recently appointed Aletta Shaw as my conveyancer for a new home. Katie who was my appointed solicitor was fantastic from start to finish. She made the process stress-free and kept me in the loop every step of the way. The entire process …

Ben · 14 April 2025

1/5

Google

Appallingly slow service, Nearly two years since my Uncle passed and still a simple estate with no contests or queries. Still unresolved. I did not hire them, was hired by the trustee. As a beneficiary Im now being fobbed off and I believe I have been given false "advice". I was basically told you are not our client go away stop asking for this to be resolved. Apparently it is illegal for me to contact the tax office regarding my Uncle's estate. If I had the option of 0 stars I'd give it. I can see that they are only responding to positive reviews. THAT alone speaks volumes.

Ian · 10 June 2023

1/5

Google

I contacted Aleta Shaw Bexleyheath last week for some legal advice. After multiple phone calls and left messages I finally managed to speak to someone. After providing basic details it became clear that Aletta Shaw did not want to help as they continued to say they were to busy without even getting a full understanding of the complaint. I just wanted initial legal advice what I was happy to pay for but the lady kept trying to put off making an appointment. I then requested that I would like to book an appointment with the senior solicitor of the practice only to be informed that she was to busy and as she was on holiday she could take no further business on. I said I was happy to wait until she came less busy. I sent an email requesting an appointment when she returned from holiday. Once again this company didn’t have the courtesy to reply. After leaving it another four days I called the company again and left a message. Once again no call back. When I did finally speak to the senior solicitor she refused a meeting before she had even heard what the case was and then could not explain her reasons why. All in all a totally shocking experience from this company and I would not recommend them to anyone. Incredibly poor service and a total lack of common courtesy. I have given them one star only to be able to post this review but in my opinion they are not even worth that.

Paul · 10 June 2023

5/5

Google

I run a local small business and I've consulted Samir a number of times over the years on various employment matters. I always receive an excellent service with sound advice and guidance. Samir is diligent and thorough and I wouldn't hesitate to call upon his services again if needed in the future.

Simon · 10 June 2020

5/5

Google

I will highly recommend Aletta Shaw. Rachel and Emilia were extremely thorough, very quick response times and high standards. Thank you

CP · 11 June 2019

Agent replied · 10 June 2024

Thank you for taking the time to leave us a review, we are pleased to hear you had a good experience with Aletta Shaw

5/5

Google

Aletta Shaw had been very professional and helpful in handling my case. I was able to explain my issue through Skype and I got clear explanation of my rights and made clear plans quickly to resolve the issue. I was able to contact my solicitor at anytime after consultation and through their helpful advice and representation, the charge against me was droped. I would strongly recommend their service.

Jonathan · 11 June 2019

Agent replied · 10 June 2024

Thank you for taking the time to leave us a review, we are pleased to hear you had a good experience with Aletta Shaw

5/5

Google

Very impressed with Jordan Borrie from Aletta Shaw. My previous conveyancing solicitors were shut down by the SRA and I needed a solicitor to finish the registration process with the Land Reg. Phoned several solicitors who either declined …

E · 14 April 2025

5/5

Google

Cannot recommend Aletta Shaw Solicitors more highly. I had made what I felt was a genuine mistake with a train ticket and was going to be prosecuted, which would have impacted my job and my hopes to emigrate abroad. The speed in which they sorted the matter out was fantastic and I can't thank them enough. Anyone seeking legal advice on fare evasion look no further!

Lucy · 11 June 2017

Agent replied · 10 June 2024

Thank you for taking the time to leave us a review, we are pleased to hear you had a good experience with Aletta Shaw

5/5

Google

An efficient service with a very good communication. Mr Samir was very helpful.

Similitude · 11 June 2018

Agent replied · 10 June 2024

Thank you for taking the time to leave us a review, we are pleased to hear you had a good experience with Aletta Shaw

5/5

Google

James Ray & Sheryl Johnson were very polite and professional. I did get a lot of attention from them as I was a little worried because of executing the transaction during the lock down.

Stanislav · 10 June 2021

5/5

Google

Emilia dealt with my case. We had a chat via Skype , which was very convenient for me since I don't live in London. She went all through my matter in details and explain to me all different scenarios. She was highly professional and my case was settle in the best way possible. Thanks

Elisa · 10 June 2020

Agent replied · 10 June 2024

Thank you Elisa for taking the time to leave us a review, we are very pleased that you had a good experience, I will pass on your message to Emilia. Many thanks

5/5

Google

Emilia is amazing. I would certainly recommend her to anyone who needs any employment related legal work.

Steve · 10 June 2023

5/5

Google

A big thankyou to Samir Moftah and his team. They really do take the time to listen and help out as much as possible. Highly recommended and will always use for any legal matters in the future.

Leigh · 10 June 2020

5/5

Google

Samir was excellent in assisting very professional and helpful.

Stephen · 11 June 2017

Agent replied · 10 June 2024

Thank you for taking the time to leave us a review, we are pleased to hear you had a good experience with Aletta Shaw

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Aletta Shaw Estate Agents's Google reviews
The Trusted Agent

Is this your office? Claim your page.