Aletta Shaw Estate Agents reviews

★★★★★ 5/5

Google

I recommend using Aletta Shaw I needed a quick sale and Katie was amazing at pushing matters on as quick as possible for me. Katie was lovely to talk to and alway available. She definitely went above and beyond and gave great advice and made the whole experience as stress free as possible. Sue was also great at replying to emails and answering any queries I had. I’ll definitely be back when I buy another property. Thanks so much

Steph · 14 March 2026

★★★★★ 5/5

Google

Decided to use Aletta Shaw for the conveyancing for my first house based on the reviews and have been very impressed. Katie and Sue were professional, communicative and clearly care a lot. I had regular updates from them, they moved things along quickly where possible, they always picked up the phone, gave guidance where it was needed and I felt like they my interests were well looked after. Highly recommended & will use again.

Amar · 23 July 2025

★★★★★ 5/5

Google

We found Aletta Shaw ( Katie )very diligent and understanding in what at times was a very frustrating transaction in selling a property. They kept up to speed at every turn and were very proactive when dealing with the buyer, his solicitor and lender. Nothing was to much trouble. Thank you Katie

Patrick · 14 December 2025

★★★★★ 5/5

Google

Hazel Scanlon at Alettea shaw was truly amazing, from hie very beginning, , she showed incredible professionalism, understanding and great knowledge, her support and advice were invaluable, Hazel ensured all my paperwork was handled promptly and with great care, Hazel also had great ability to clearly explain things when I was overwhelmed made all the difference, I can not thank her enough for being there through such a difficult time. She is credit to her profession and Aletta Shaw.

Michelle · 14 July 2025

★★★★★ 5/5

Google

Cracking service from Aletta Shaw, in particular Katie, Sue and Sheryl, who helped us navigate the conveyancing process and the thousand plus questions from the buyer side. Professional and prompt throughout, highly recommend and would use again.

Derek · 14 February 2026

★★★★★ 5/5

Google

We used Aletta Shaw for our house conveyancing for both the sale and purchase which we thought would be straightforward as we had a first time buyer and were moving to an empty property. Turned out we experienced numerous bumps in the road as different challenges were uncovered and whilst our frustration grew, Katie remained professional and steadfast with the constantly changing and often baffling demands of our buyer. Most importantly, Katie made herself available to answer our questions and kept us informed which was much appreciated. We have now successfully completed our move and would use Aletta Shaw again on the basis of the excellent service we received from all the staff we engaged with, highly recommended.

Alistair · 22 September 2024

★★★★★ 5/5

Google

We used Aletta Shaw for our house conveyancing for both the sale and purchase which we thought would be straightforward as we had a first time buyer and were moving to an empty property. Turned out we experienced numerous bumps in the road as different challenges were uncovered and whilst our frustration grew, Katie remained professional and steadfast with the constantly changing and often baffling demands of our buyer. Most importantly, Katie made herself available to answer our questions and kept us informed which was much appreciated. We have now successfully completed our move and would use Aletta Shaw again on the basis of the excellent service we received from all the staff we engaged with, highly recommended.

A · 12 September 2024

★★★★★ 5/5

Google

We used Aletta Shaw to help with the lease extension on our parents' property. They were always good at communicating and kept us advised on the process throughout. Katie was particularly helpful and talked through a number of things with …

Lesley · 14 October 2025

★★★★★ 5/5

Google

Four months ago, our mother passed away and we approached Aletta Shaw to help with the probate process and contacting the banks, utility companies etc whilst we were handling the funeral arrangements. Katrina helped the family through the process and we are now in the final stages of completion once our mothers property has been sold. Because of the professional approach, support and clearly explaining the costs involved, we will also use Alleta Shaw for the Conveyancing. On behalf of my brothers and I, a big thanks to Katrina and the team, we appreciate your support. Highly recommended and trustworthy ⭐️⭐️⭐️⭐️⭐️

Yukonmaster · 12 November 2019

★★★★★ 4/5

Google

Earlier this year I was threatened with prosecution by TfL after in my haste I inadvertently forgot to tap my debit card immediately on boarding one of the new ‘multi-entrance’ routemaster buses. The fact that it was an honest mistake or that there was technically no loss of revenue to TfL as in line with their ‘hopper fare’, this was my second journey within a 1 hour window and I had already paid £1.50 on the first bus I boarded that morning, made no difference. From the tone of TfL’s letter to me, I realised that they were not planning to take this issue lightly and their threat of prosecution was very real, particularly in view of their strict policy which maintains accidents/mistakes are not a valid defence. Realising that my response would make all the difference between maintaining a clean criminal record and almost overnight, being unfairly branded a criminal, risk losing my job, family stability plus a range of opportunities a criminal conviction would prevent me from accessing, I followed my instinct and sought legal advice. I approached Aletta Shaw and was helped by Samir Motfah. After an initial Skype consultation, subsequent letter and follow-up correspondence to TfL, not to mention the agonising wait, I have finally received notification from TfL that there will be no legal action taken against me. To be honest, although it was costly, it was money well spent as I firmly believe I would not have got the result without Samir’s legal advice and experience in these matters. I would definitely recommend Aletta Shaw to anyone else in my position.

LN · 11 June 2019

★★★★★ 5/5

Google

Four months ago, our mother passed away and we approached Aletta Shaw to help with the probate process and contacting the banks, utility companies etc whilst we were handling the funeral arrangements. Katrina helped the family through the process and we are now in the final stages of completion once our mothers property has been sold. Because of the professional approach, support and clearly explaining the costs involved, we will also use Alleta Shaw for the Conveyancing. On behalf of my brothers and I, a big thanks to Katrina and the team, we appreciate your support. Highly recommended and trustworthy ⭐️⭐️⭐️⭐️⭐️

Gaston · 11 June 2019

★★★★★ 5/5

Google

I recommend Samir Moftah for all fare evasion matters - he is the best solicitor for this. I had a problem with TfL regarding fare evasion for using a freedom pass that wasn’t mine. My case was very difficult and there was a very high chance that I would lose my job. I had many sleepless nights and I was going through a tough time. I spoke to several lawyers that I found online that were money-hungry, gave me zero hope and they had no idea what they were doing. We had a meeting with Samir and he was very honest and dealt with my case with confidence. He gave us all the information we needed and was very transparent. I trusted his decisions because I know he is the most experienced solicitor in fare evasion matters. He was supportive throughout the whole case. He answered calls and emails promptly when I had questions. We finally received a response from TfL agreeing on an out of court settlement. I would like to thank Samir for all his support - there are no words that can do him justice. If you are facing a similar problem please don’t waste any time and contact Samir at Aletta Shaw.

B · 11 June 2019

★★★★★ 5/5

Google

Samir and team at Aletta Shaw have provided me with an outstanding service. Samir is professional, positive, approachable, calm, nolegiable and most importantly he takes his job very seriously with passion and helps you through that long process also with moral support that gives you the energy to carry on. He managed to turn my very difficult case arrownd and achieve a settlement. I highly recommend Samir at Aletta Shaw to everyone. We will never stop thanking you for saving our lives. God bless you.

Giuseppe · 11 June 2019

★★★★★ 5/5

Google

I recently seeked the help of Samir at Aletta Shaw, after finding myself potentially facing prosecution for fare evasion. Travelling on the day of a major sporting event, the platforms and trains were packed full of people. I arrived on the platform running late and thought I would be able to purchase a ticket on the train. Due to the volume of people on the train, there was no such opportunity. On arrival at my destination I seeked a way to pay for my travel. Several members of staff pointed me in the direction to purchase a ticket. On arrival, I found myself (along with loads others) being questioning by multiple train staff and transport investigator staff on why I had travelled without a ticket and that I had committed 'fraud'. In despair I had a panic attack; I always had full intention of paying for my travel. In a moment of panic I answered a question incorrectly, stating the wrong station I had travelled from. They conducted a report on me and told me they would be in contact, informing me I could be facing prosecution. A few months and several sleepless nights later I received a letter to provide an opportunity to mitigate the case, if the information was not correct. At this point I contacted Samir. Throughout the case, Samir was reassuring and helpful. He was open and honest about my chances and set my expectations well. Samir responded directly to TIL on my behalf and thankfully my case was dropped on agreement of paying administrative charges. I could not be more grateful. If prosecution took place, I would have lost my job. Samir was brilliant and I would thoroughly recommend him - an expert in this field. Thank you for all your help, Samir.

Emma · 11 June 2018

★★★★★ 5/5

Google

Aletta Shaw - a professional legal company, whom I have no hesitation in recommending. I used their services to sell my freehold property in Chislehurst, and again using their services to purchase leasehold property in North London. Selling your property can be stressful, however my legal representatives made this transaction relatively easy and stress-less. Special mention to Sue Carey and Efe Ejaife. I would also like to mention they are professional, friendly and helpful, nothing is too much trouble. They are easily contactable, and respond to questions without delay. Thank you for all your help, I will when necessary use your other services as and when needed.- Keith Legal Fee's are reasonable also.

Keith · 11 June 2018

★★★★★ 5/5

Google

I was stopped for using a freedom pass in February and my life has been in disarray since then but I am writing this to give you hope to trust this firm if you have a TFL fare evasion case. I used my dads freedom pass for a number of months just because I was not making enough money and was helping my family out. I understand what I did was wrong but in all honesty I never thought that it could lead to a criminal record and thought if I got caught it would be a penalty. Anyhow I did get caught and was threatened that I could get prosecuted. I am planning on being a speech and language therapist so the thought of losing the chance to pursue my dreams had me severely depressed. I went with this firm mainly because it has good reviews but I was unsure. I had to pay upfront before a consultation which I obviously found strange at first, but so worth it now. Anyway I saw Samir, he told me about the aggravating factors of my case but also my mitigating circumstances. My letter was sent out yesterday and today I have out of court settlement. Emilia handled my case when Samir was on holiday and she is a lovely person and so prompt with answering emails and just overall has a kind and supportive demeanour. Thank you Emilia and Samir. You have saved me.

Tahmina · 12 November 2017

★★★★★ 5/5

Google

I was stopped for using a freedom pass in February and my life has been in disarray since then but I am writing this to give you hope to trust this firm if you have a TFL fare evasion case. I used my dads freedom pass for a number of months just because I was not making enough money and was helping my family out. I understand what I did was wrong but in all honesty I never thought that it could lead to a criminal record and thought if I got caught it would be a penalty. Anyhow I did get caught and was threatened that I could get prosecuted. I am planning on being a speech and language therapist so the thought of losing the chance to pursue my dreams had me severely depressed. I went with this firm mainly because it has good reviews but I was unsure. I had to pay upfront before a consultation which I obviously found strange at first, but so worth it now. Anyway I saw Samir, he told me about the aggravating factors of my case but also my mitigating circumstances. My letter was sent out yesterday and today I have out of court settlement. Emilia handled my case when Samir was on holiday and she is a lovely person and so prompt with answering emails and just overall has a kind and supportive demeanour. Thank you Emilia and Samir. You have saved me.

Tahmina · 11 June 2017

★★★★★ 5/5

Google

I would highly recommend Aletta Shaw and in particular Samir Moftah. He dealt with my case in a calm and professional way and was transparent about the process from the beginning. Within 2 weeks I had received a letter to say that the case would be settled out of court. He does not judge you and makes sure he does everything he can to help you. I would highly recommend Samir and Aletta Shaw if you have a train evasion issue as you will be going to someone who will make sure to put 100% into your case.

Dhruve · 11 June 2017

★★★★★ 5/5

Google

I recently had a Fare evasion case with TFL which was extremely worrying for me and could have led to criminal conviction and ruined many aspect of live and lost me my job. Thanks to Samir for working very quickly and building the case for me and supplying a excellent barrister i was able to secure a out of court settlement and lifted a huge weight off my shoulders. Anybody going through something similar I would highly recommend Samir and his Team the service was excellent.

Lewis · 11 June 2016

★★★★★ 5/5

Google

I was dismayed one morning when my step-daughter phoned to tell me that she had been stopped for using my Freedom Pass. Dismay turned to anger but after a few days I thought that she had made a stupid mistake and she would just have to pay the fine when it came. It was only much later when I noticed an article in the newspaper that I realised this was something more serious. I googled and top of the list came Alleta Shaw - and Samir Moftah. I made contact. Samir talked me through the processes both good and bad. Despite the cost we decided to go with having Samir represent her. After several Skype calls with my step-daughter and other relevant facts produced, Samir sent off the first representation to TFL Within a week they responded in the negative. Once again Samir was the voice of calm and suggested we obtain letters in mitigation from a further two sources and try again. We did so and happily this second representation proved successful. The whole process was extremely distressing but at all times Samir was kind, positive and considerate. This helped us all enormously. My step-daughter was wrong. She made several bad choices but TFL do not go lightly! I cannot recommend Samir and this company highly enough and would/will gladly use their services again, only the next time it will be concerning other hopefully less stressful matters!

William · 11 June 2016

★★★★★ 5/5

Google

I was going to be prosecuted by Southern for fare evasion. After some research I decided to get legal representation and contacted Samir. Throughout the process he was calm, professional and very supportive. Samir clearly explained the law and all steps we were going to take in case of negative response from the rail company. Finally 3 weeks later southern agreed to out of court settlement.I was so relieved and extremely pleased that I can have my life back on track. A big thank you to Samir and certainly highly recommend if you are in a similar situation.

Yana · 11 June 2016

★★★★★ 5/5

Google

Aletta Shaw managed to get a result for us in a very speedy manner. An out of court settlement was achieved very quickly. The representative, Samir Moftah was very good and attentive, and supported us throughout the whole process. He was always available and gave us advice on the phone. We have no hesitation in recommending Aletta Shaw as an excellent firm who can deliver quick results. Also their price was transparent from day one and a lot cheaper compared to other firms.

Maryam · 11 June 2016

★★★★★ 5/5

Google

Patricia Lyon. I think we all try to avoid solicitors as best we can. Generally because we think we will be spending too much money. This was not the case with Aletta Shaw everything was outlined at the start and explained thoroughly. To say I have been very lucky to have found Luke Dixon is an understatement I could not have wanted a more polite and friendly young man to help me through a very difficult time. I like the fact that Aletta Shaw are local and we should all help our local businesses. I will most certainly use them again and recommend them to you reading and my friend.

Patricia · 11 June 2016

★★★★★ 5/5

Google

Aletta Shaw Solicitors offered an outstanding service with the purchase of a house. The whole team, and in particular Efe, Sue and Emilia are very helpful and always explained to us each step of the process. Thanks to their exceptional attention to details we were able to choose with confidence how we wanted to proceed across complex issues related to the property. We would highly recommend Aletta Shaw Solicitors, and we will definitely use their property services next time.

Roberta · 11 June 2017