Every review we hold for the Bexleyheath office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWOW thank you!
WOW! Daniel at Acorn Grove Park, thank you is not enough. Daniel Milligan was so knowledgeable, helpful and kept us calm and informed throughout the selling process. We lost our original buyer and in a matter of days we were back under offer with another after he secured new viewings. Any problems in our chain were dealt with quickly, help given and advice. Couldn't ask for more!
Nikki · 27 September 2021
Agent replied · 10 June 2024
Thank you Nikki for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daniel and do let us know if we can help further in the future. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
TrustpilotPerfect choice
We made the perfect choice in using Acorn to sell our house. From the initial visit to our leaving day they have been great. Amelia kept us up to date throughout the sale and we had no problem getting someone to talk to if needed. A smooth, quick, organised, stress free sale what more do you need?
Suzanne · 22 December 2022
Agent replied · 10 June 2024
Thank you Suzanne for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Amelia and that the move went well. Happy Christmas. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
TrustpilotTanya made my experience great
Tanya made my experience great, she’s the most communicative member of staff at Acorn that I’ve dealt with and quite clearly is a very fair property manager, not just siding with the landlord all the time. She’s polite and friendly and has made my experience of dealing with acorn a more positive one despite property issues. Thanks!!
Gemma · 17 December 2022
Agent replied · 10 June 2024
Thank you Gemma, we are pleased your experience was all positive- Karen Hedges- Acorn Customer Services
★★★★★ 5/5
TrustpilotExceptional Service from Amelia Giles at Acorn Northumberland Heath Estate Agent!
I recently had the pleasure of working with Amelia Giles from Acorn Northumberland Heath Estate Agent, and I couldn't be happier with the service she provided. Amelia went above and beyond to help me close the deal on my new home in just four months.Throughout the entire process, Amelia demonstrated exceptional professionalism, patience, and accommodation. She was always available to address my questions and concerns, making sure I felt supported and informed every step of the way. Her knowledge of the market and the local area was invaluable, and it was evident that she truly cared about finding the perfect fit for me.Amelia's dedication and commitment to her clients sets her apart in the industry. Her attention to detail and willingness to go the extra mile made this experience not only seamless, but also enjoyable. I have no hesitation in recommending Amelia Giles and Acorn Northumberland Heath Estate Agent to anyone in need of top-notch real estate services.Thank you, Amelia, for making this journey a positive and successful one. You are a true asset to the team!
Neelkanth · 14 September 2023
★★★★★ 5/5
TrustpilotNice guys
We had an excellent experience with Adam at Acorn Sydenham. He was super responsive, approachable, and helpful at all times. As first time buyers we really appreciated his guidance as well as his persistence to get the sale over the line in time for us. Thanks Adam, If we ever decide sell, we’ll be in touch.
David · 6 January 2023
Agent replied · 10 June 2024
Thank you so much David, that's brilliant. I will pass on to the Team at Sydenham. Much appreciated Karen Hedges- Acorn Customer Services
★★★★★ 5/5
TrustpilotGreat service
I found the process of selling my flat through acorn easy. Both Kevin and Lamar were very professional, responded quickly,and impressed me with their knowledge of the market in the area, and also honestly guided me on the best price.
Amelia · 25 June 2025
★★★★★ 4/5
TrustpilotAll I want is a copy of their terms.…
All I want is a copy of their terms and conditions for letting my property. What are their fees etc. I have been trying for a couple of days to get a response but all they want to do is value the property and go to see it. Just send me your terms and conditions. I can't believe it. A few days later they responded to me with a link to their site and the fee chart. So I'll upgrade my rating. However simply googling Acorn doesn't get you to their site.
Peter · 22 July 2024
Agent replied · 23 August 2024
Morning Peter. I am sorry to read this but all our standard fees, terms and conditions are on our website. https://www.acorngroup.co.uk/landlords/landlord-fees Generally speaking though we do always ask to appraise the property in question, as it may have an effect on what our actual fees to the landlord are. If you need any thing else, please email customerservices@acorngroup.co.uk.Thanks
★★★★★ 5/5
TrustpilotWould recommend Acorn Estate Agent
Would recommend Acorn Estate Agent, my property was sold within a week of being on the market, Dammy was ace, he provided me with relevant information, and kept me updated throughout the process. I have received excellent service from Acorn, I love the fact that all the staff are willing to help with queries. Would use your services again, unfortunately won’t be moving anytime soon, found my dream home. Thank you guys....
Tj · 4 December 2019
Agent replied · 10 June 2024
Thank you TJ for leaving us a 5* review. We are really happy that you were pleased with the service you received from Dammy. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
TrustpilotGlad I changed my estate agent to acorn
I had to change my estate agent as the previous one was not great at communication for the sale of a property. Jake the team at Acorn, took over and seemed more proactive and kept you up to date even if there was no good news to share which is key. My main point of contact was Dammy who was friendly and would keep you updated. When the transaction was close to completion they saw this through to the end which was much appreciated.
Mr · 1 September 2025
★★★★★ 5/5
TrustpilotMelissa was kind and caring
Melissa was kind and caring, was professional, and efficient. I will remember her kindness towards me, Grace was very kind, and the team as a whole showed care, and made me feel welcome. Thank you Melissa xx jus xx
Jus · 17 February 2024
Agent replied · 10 June 2024
Thanks Jus for leaving a review of your experience. We are very pleased that you were happy with service you received from Melissa and Grace.
★★★★★ 2/5
TrustpilotSo disappointed.
Im a landlord and this was going ok, albeit with the usual chasing, until recently. now i’ve had a manager who doesn’t respond, then gives mixed messages sometimes in the same email, has not paid the tenants back their deposit, and has been wildly slow or unresponsive on repairs. I am in despair of finding a competent management company. This isn’t it. Update: I’ve since complained. but the approach is still very much “sorry for the frustration, let us try to dump the cost on the tenants, failing that we will dump them on you.”
Alison · 24 June 2024
Agent replied · 23 August 2024
Hi Alison. Very sorry to read your review and will raise this with the team to find out where improvements can be made. Thanks
★★★★★ 5/5
TrustpilotAbsolutely amazing customer service and…
Absolutely amazing customer service and support from Amelia Giles throughout the sale of my property. Amelia is an exemplary member of staff and highly recommend to other potential property sellers. Amelia kept me updated regularly and worked so hard chasing 3rd parties on my behalf.
Connor · 15 September 2023
Agent replied · 10 June 2024
Hi Connor, thank you for your 5 Star review! We're thrilled to hear that Amelia provided you with excellent service. We'll be sure to pass along your appreciation. Let us know if there's anything else we can assist you with.
★★★★★ 5/5
TrustpilotI would first of all say that Mr
I would first of all say that Mr. Mauricio is very good and very efficient in managing all my rental properties.
MR · 2 December 2025
★★★★★ 5/5
TrustpilotThoroughly helpful service the whole…
Thoroughly helpful service the whole time, with up to date contact throughout which helped ease our nerves and answer the many questions we had as first time buyers. Mark has been fantastic from the beginning, even when we were unsure what we wanted from a property. Highly Recommend!
Rebecca · 13 May 2023
Agent replied · 10 June 2024
Thanks so much Rebecca, that really means a lot, glad you have been happy. Karen Hedges -Acorn Customer Services
★★★★★ 5/5
TrustpilotFantastic estate agent
Acorn have been absolutely amazing with the sale of our flat. They’re very professional, work really hard to find the right buyers and go above and beyond to ensure exchange and completion progress at pace. We cannot thank Oliver enough for all his hard work and we highly recommend using Acorn for a purchase or sale.
Mathilde · 19 June 2022
Agent replied · 10 June 2024
Thank you Mathilde for leaving us a 5* review. We are really happy that you were pleased with the service you received from Oliver if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
TrustpilotACORN BELVEDERE & ELTHAM
I cannot find enough words to praise the team at Acorn Estate Agents enough. Both Joe Buckle at the Belvedere branch and the progressor Dominic Lloyd at Eltham went above and beyond for me during an incredibly difficult and challenging sale. It's rare to find estate agents that are this conscientious, dogged and caring. I simply could not recommend them enough. Thank you!
Ms · 22 April 2021
Agent replied · 10 June 2024
Thank you Ms Asquith for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and Dominic and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 4/5
TrustpilotI am a landlord who has rented my…
I am a landlord who has rented my property through Acorn. Jamie Perrin has been amazing. He is reliable, responsive to questions asked and the best. I can't praise him enough for his work. Thank you.I am giving 4 stars instead of 5 because another staff member was dealing with my property previously who was very deffensive and unapproachable for years.
Landlady · 4 August 2021
Agent replied · 10 June 2024
Hi Landlady. Thanks for the positive review. I am really pleased you were happy with the service received from Jamie and appreciate the feedback for the past service. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager - andrew.roberts@acorngroup.co.uk
★★★★★ 5/5
TrustpilotGood selling experience
While it's difficult to find reliable property agents in this day and age, I have had a good experience with Acorn. They helped me sell my property, and despite the complexities involved that delayed the sale, James Keen and George Liney were patient, prompt and persistent.
Bhanu · 20 April 2023
Agent replied · 10 June 2024
Thank you Bhanu. We are pleased to hear that you have been satisfied with your experience . Best wishes Karen Hedges- Acorn Customer Services
★★★★★ 1/5
TrustpilotI had a very disappointing experience…
My experience with this agency has been extremely frustrating. I never agreed to the new tenant, yet they are now asking me to pay money for something I did not approve or sign. Communication has been unclear and very stressful, and I felt constant pressure throughout the process. This has been one of the worst agency experiences I’ve had, and I would not recommend them.
Latha · 3 December 2025
★★★★★ 5/5
TrustpilotWhat more could you ask for
I couldn’t ask for anything more from Mark and the team. Such a great service with lots of communication and the expertise to get the job done. Completed our chain twice and made what could have been a very stressful situation very smooth and easy. Thank you all!
Luke · 14 January 2023
Agent replied · 10 June 2024
Thank you Mr Francis, I will be sure to pass that on to Mark and the Team at Rainham. Thank you for taking the time to post your review. Karen Hedges-Acorn Customer Services
★★★★★ 5/5
TrustpilotBEST ESTATE AGENT AROUND
Just want to say a massive thank you to Mark Sugarman who sold my property off market and managed to get above the asking price even though other agents told me it was less. I would highly recommend acorn as they are very professional
Remmi · 11 May 2023
Agent replied · 10 June 2024
Thanks Remmi , we really appreciate your positive review of our services.
★★★★★ 5/5
TrustpilotStrood sale
We dealt with Jake and Chris from the strood office, they were great and communication was fantastic. From open day to completion was 14 weeks, they generated a lot of interest in our property and the photos turned out really well. Thanks Jake, Chris and the wider Acorn Strood team.
Louise · 21 October 2022
Agent replied · 10 June 2024
Thank you Louise for for leaving us a 5* review. We are delighted to read that you were happy with the service you received from Jake and Chris at our Strood office. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
TrustpilotMark and Kieran were excellent…
Mark and Kieran were excellent throughout From staying in touch and arranging visits at convenient times to regular multiple daily calls and emails when the complications of exchange to completion happenedMade a very stressful time less so
David · 9 November 2023
Agent replied · 10 June 2024
Thank you David for takling the time to leave us a review of your experience using our services. Best wishes. Acorn Customer Services.
★★★★★ 5/5
TrustpilotWe are clients of Acorn Dulwich
We are clients of Acorn Dulwich. James Keen is our highly experienced property representative for sales and lettings. We have been using Acorn Dulwich since 2010. Well worth having a conversation with Acorn Dulwich if you are buying, renting or letting.
Tim · 27 July 2023
Agent replied · 10 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received. Thanks. Customer services
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