Every review we hold for the Bexley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service from the Wards team
Excellent service from the Wards team, Ramsgate. We recently used Wards for our move into a rental property. Hannah was fantastic. Professional, knowledgeable and friendly, Hannah guided us through the process ensuring our move went smoothly. We highly recommend
J · 25 November 2022
Agent replied · 11 June 2024
Hello,Thank you for taking the time to leave a review. We're so glad to hear that our Ramsgate team were able to help you on your property journey!We'll pass your feedback along to Hannah and the team, who will be delighted to hear that you are so happy.Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotWards Lettings Ashford - Quick and Easy Move
Lee from Wards Lettings in Ashford was great! We were very keen to move quickly and we found ourselves in a new flat in record time. We signed site unseen and everything is as it was advertised. We've been very happy with the whole process, especially during Covid, and would recommend.
Paige · 26 January 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 4/5
TrustpilotNegotiating with staff at Wards was a…
Negotiating with staff at Wards was a pleasure as they were always helpful. A particular thank you to Hannah in the Ramsgate office who worked hard and tackled last minute issues with patience , efficiency and politeness .
Margaret · 24 December 2022
Agent replied · 11 June 2024
Thank you for leaving us your feedback! Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotExcellent Service from Abigail
From start to finish the service we received from Wards was second to none. Abigail showed us some properties and was with us all the way through the letting process. She was kind, professional and very knowledgable. We found our dream house and it was made to be an easy process with the dedication and vigilance of Abigail.
Sarah · 2 October 2024
Agent replied · 27 December 2024
Hello Sarah,Thanks for leaving us such a lovely review, we really appreciate it. We'll see to it that your kind words are passed on to Abigail and the team!All the best,Wards
★★★★★ 5/5
TrustpilotFantastic company
Ward’s of Kent were absolutely fantastic in helping me find a home during what was a difficult time for me. They were extremely supportive and found me somewhere that catered for all my needs. Would recommend them every time. Thank you personally to Hamid Lone who I dealt with.
Emily · 31 May 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotFantastic company
Ward’s of Kent were absolutely fantastic in helping me find a home during what was a difficult time for me. They were extremely supportive and found me somewhere that catered for all my needs. Would recommend them every time. Thank you personally to Hamid Lone who I dealt with.
Wicksy · 31 May 2021
Agent replied · 24 August 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
GoogleAnn & the team have been amazing in helping to get us our dream home! They have been very professional and helpful throughout our journey and find the perfect house for me and my family
Summer · 11 May 2026
★★★★★ 5/5
TrustpilotTop quality customer care!
I've had the pleasure of dealing with Tom & his team for several months. Their knowledge & professionalism combined with sensitive approach made this otherwise challenging situation a smooth & successful process. Tom in particular has been very patient, he has answered all my questions with in depth explanations ensuring I fully understood what I was doing and why it was necessary. Highly recommend to anyone looking for great customer care!
Sabrina · 25 January 2024
Agent replied · 11 June 2024
Hi Sabrina,Thank you for leaving a review! We're delighted to hear how much of a pleasure it's been to work with Tom and his team and how sensitively they've approached your challenging situation and made it as smooth and successful as possible. Best wishes,Wards.
★★★★★ 5/5
GoogleHighly recommend Becky, Brendan and the team at the Barnehurst branch. Just when I had started to think I wasn't going to sell they came up with fantastic buyers for my much loved home. Big thanks to Becky for her tireless professionalism
Mandy · 14 June 2022
Agent replied · 13 June 2024
Dear Mandy,
Thank you for taking the time to write a review regarding your positive experience with our Barnehurst team. They are always looking to revamp the marketing on their sellers home if they feel it is not getting the interest they believe it warrants. I am so pleased to hear they did that for you. Congratulations on your sale. Stay safe.
Kind regards
Sam Dalton
Senior Operations Director
Ward’s Estate Agents
★★★★★ 5/5
TrustpilotAmazing
I had a wonderful experience with James at Wards in Ramsgate. James was extremely helpful, friendly and consistent, he sent me regular updates and was quick to respond to any queries I had, I cannot fault him.I will be using wards again and look forward to doing so, thank you.
Jodie · 29 January 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotSelling made easy!
Selling a house is stressful but thanks to the Wards team at the Tenterden branch, the whole process was made relatively painless. Alex was a pleasure to deal with and he was complimented very nicely by Tina, who kept on top of the legal situation and updated me throughout the whole process. I would have no hesitation in recommending Wards for any property related business.
Nicholas · 10 May 2023
★★★★★ 5/5
TrustpilotFirst time buyer, great service
My partner and I have bought our first house together with the help of Wards of Kent. Kim Sale Senior Sales Co -Coordinator was fantastic all the way through. Kim and everyone at wards had made it easy and an enjoyable experience. I can not give enough praise to Kim Sale Senior Sales Co -Coordinator for her support, kindness and working hard to push the sale through. A big big thank you!!!
Daisy · 5 September 2022
★★★★★ 5/5
TrustpilotA huge thank you!
A huge thank you to Tim and Frances from Wards in Ashford for the marketing and selling of a property during lockdown. I am very grateful for the high quality service, from the initial consultation with Frances to update phone conversations with Tim. It has been good to do business with them.
Paula · 8 July 2020
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotExceptional customer service
We're currently looking for a new house to rent and I have spoken to as many estate agents as I could find over the last few days. None have been as helpful or friendly as Jodie at Wards. I felt she really went out of her way to help me, particularly with trying to help me understand a few issues I have with my current tenancy which isn't even held with them. She is a credit to the team and has given me a very positive view of the company as a whole!
Megan · 7 June 2023
Agent replied · 11 June 2024
Hi Megan,Thank you for leaving a review! It's great to hear how positive your experience with our team has been whilst looking for a new house to rent.Best wishes,Wards.
★★★★★ 5/5
TrustpilotExcellent and incredible support from…
Excellent and incredible support from start to finish, amazing support from Kim, Sam Bahia and Kenny George Branch Partner and the entire team Terri Truckle, Ami Banks, Sue Millgate and Keiran. Special mentioning of Kim Batchelor once again, you gave us hope. Thank you. Thank you Thank you
Mark · 5 June 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotGreat experience with Wards
I am about to complete next week and I've had a great experience right from the start to the end. A big shout out to Judy who has has been excellent over the last few weeks and helping to push the exchange over the line! James
James · 24 September 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
GoogleI recently had the pleasure of working with Wards to sell my property, and I couldn't be happier with the experience. From start to finish, the team at Wards was professional, efficient, and incredibly supportive. They provided excellent advice, kept me informed throughout the entire process, and were always available to answer any questions I had.
Dan · 11 October 2024
Agent replied · 9 June 2024
Hi Dan,
Thanks for leaving us a review. It's lovely to hear about your positive experience, and we're glad we were able to help.
All the best,
Wards of Kent
Barnehurst Branch
★★★★★ 5/5
TrustpilotGeorge was very professional in dealing…
George was very professional in dealing with us, sticked to what he promised, the service was just exceptional
ESNATH · 18 April 2024
Agent replied · 11 June 2024
Good Afternoon, Thanks for your review, we're delighted you're happy with our service. We'll make sure to pass this on to George. Best wishes, Wards of Kent
★★★★★ 1/5
TrustpilotWARDS OF STROOD
Their customer service was abysmal.I was coming from over 20 miles away to view a property but was running a few minutes late, so rang to explain and let them know I was on the way. Got a call back a couple of minutes later to say the property had been sold hours earlier that morning and a deposit had been paid, so I couldn't even view it.
REVIEWER · 25 February 2024
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. We're sorry to hear how disappointing your experience has been, and we'd like to assure you that this is not the level of service we would expect you to receive. If you would like to escalate this further, please don't hesitate to get in touch with our customer support team via 01702 540802 or at customer.support@arunestates.co.uk.Kind regards,Wards.
★★★★★ 5/5
TrustpilotVanessa Tindal from Wards - Amazing Rental Agent!
Vanessa Tindal from Wards is incredible! She was friendly, professional and so patient with us from the minute she reached out to arranging a viewing to assisting us throughout the rental process. We speak so highly of her to all of our friends and family. If anyone is lucky enough to deal with her professionally, you will enjoy every minute of your experience. Thank you Vanessa!
Bernice · 20 February 2023
★★★★★ 5/5
TrustpilotWards are great
Wards have been very helpful with helping me buy a new home. Showing me round the house I wanted to buy. After finding the house I wanted, Kate kept me informed with updates and information I needed and also useful to ring when I had a query.
Holly · 26 May 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotCan’t recommend them highly enough!
I cannot recommend Wards highly enough. Aaron truly went above and beyond for my partner and I, who were struggling to find a property that suited our needs. Aaron has been outstandingly patient and has made the process of finding our first home a pleasure, in contrast to other agents we’ve dealt with. Wards have been extremely responsive and understanding. Thank you Wards and thank you Aaron for helping us, we can’t thank you enough.
Elinor · 28 January 2022
★★★★★ 5/5
GoogleMy sales advisor was Rebecca Boyd- she was so professional and attentive. I felt very confident that she was listening to me and providing me with excellent support. She made my experience with the estate agents worthwhile. Thank you Becky!
Clara · 14 June 2022
Agent replied · 13 June 2024
Dear Clara,
Thank you for your great feedback regarding Becky in our Barnehurst team. Your feedback will certainly put a very large smile on her face today! She loves helping people and we are glad to hear she was able to help you too. Stay safe.
Kind regards
Sam Dalton
Senior Operations Director
Wards Estate Agents
★★★★★ 5/5
TrustpilotThanks to Kenny and Aimi for making it so easy
Thanks to Kenny and Aimi for making the sale of my property go so easily. You have been very professionnal, effective and determined to get a result.Thanks again
Mark · 3 August 2023
Agent replied · 11 June 2024
Hi Mark,Thank you for leaving a review! It's great to hear how positive your experience with our team has been and how professional and determined they've been throughout your sale.Best wishes,Wards.
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