Trusted Agent profile · Bexley
★★★★★
378 reviews across 3 platforms
226 Bexley Road, Northumberland Heath, DA8 3HB
Robinson Jackson's office in Bexley, at 226 Bexley Road, is rated 3.8 out of 5 across 378 reviews on three platforms, including 151 Google reviews rated 4.9.
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Robinson Jackson Bexley won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2022, 2021.
2022 1 Gold EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Every review we hold for the Bexley office, from every platform, shown as written. First names only.
1/5
TrustpilotDeceitful
Am utterly sick of these deceitful people.Accepted an offer as told buyers had a mortgage offer. Months later they still have no offer and am in limbo. Every contact brings a reply from them that is always falsely optimistic. Wish I had never gone there.Still, guess what I am saying is “acted as one would expect for estate agents”
1/5
TrustpilotPoor service
My daughter and her partner are ready with a mortgage and have tried to arrange 3 viewings with R&J through their website with no response - poor service
1/5
GoogleAbsolutely useless......Not worthy of any stars. Agents far to busy in meetings to view my flat for rental.....Had to make several calls to get them to view flat but they kept robbing me off. DO NOT USE THESE AGENTS, as you will be seriously let down. Had to give one star to post but they are NOT WORTHY.
5/5
GoogleI found this to be a very helpful and efficient agency. They did everything that they said they would, took good photographs, and kept us very up-to-date with what was happening. This contrasted with another local agent who rarely returned calls and failed to provide requested information. I would strongly recommend Robinson Jackson. We were dealing with Garry Hazell, who did a great job.
5/5
GoogleVery impressed by the Robinson Jackson team at our local branch (Northumberland Heath). They were extremely helpful, and the sales professor we had in charge of our property (Jane) was a delight to deal with. She very often gave us information/feedback even before our conveyancer did which was very welcome especially as first time buyers. Can’t recommend them enough
5/5
TrustpilotPurchasing experience
I would highly recommend the Gravesend team, the team were very helpful they contacted me throughout the purchase process informing me of the progress. Any queries I had were answered quickly and professionally. Well done.
5/5
TrustpilotOutstanding service
We sold our house with Robinson and Jackson swans in April 2018. They were amazing. Really helpful and gave us lots of advice. We had two days of block viewings and we sold straight away because we followed their advice After the sale we had lost of help from their after sales department. They were worth every penny
5/5
GoogleThe team at Northumberland Heath are very friendly, helpful and professional. They were all able to answer questions I raised and made selling my house far less stressful than I had experienced in the past. I would definitely use them again and highly recommend them as well. MariaGPositiveResponsiveness, Professionalism, Value
5/5
TrustpilotA complex conveyancing situation
A complex conveyancing situation, which was not forgotten or left at the back of the queue but persued until completion.Much support and help from the in- house financial advisor.
5/5
GoogleHighly recommend them , very professional people working in this office , we are first time buyer and they made the whole process very easy , always keep in touch with us . Huge thank you for the whole team : Gary , Dexter , JanePositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotRMJ sold our flat before it even went…
RMJ sold our flat before it even went to market the whole process was simple and we were kept in contact with throughout
5/5
TrustpilotVery satisfied
Every query raised was dealt with very quickly. I was informed and kept updated with in a prompt manner with every aspect of my move
1/5
TrustpilotBreached GDPR and will not maintain confidentiality
I was really pleased with the team at RM in Sittingbourne until they gave my personal information to someone unrelated to the sale. Currently escalating this to the Ombudsman for breach of GDPR. Their response- lies and manipulation. Very unprofessional way to end a sale of a property.
1/5
TrustpilotCunning Agents!!!
Cunning Agents!!!Buyers and Sellers be aware! These agents failed to disclosed that the property we were in the process of purchasing did not have any planning permission nor building regulations for the works carried out in the property and loft conversation. They completely mislead us. Do not trust these agents whatsoever!!!
5/5
TrustpilotExcellent service from high street…
Excellent service from high street Strood branch in Kent. Thanks
5/5
TrustpilotIt was the work of Lorraine Giles who…
It was the work of Lorraine Giles who went well beyond what I would expect of an estate agent trying to bring all parties together and expedite the process
5/5
GoogleOutstanding service from Jane, Garry & team. They were always available to answer any questions I raise and make buying process quicker. I would strongly recommend to anyone. Thank you so much!PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotI would highly recommend the Strood…
I would highly recommend the Strood Office of RMJ Sarah Whitaker, Harry Bennett, Nancey Liddle, Tammy Dixon who have been amazing with us in our efforts to secure our next home. The contact has been second to none. Thank you you've been brilliant. Dawn & Dave
5/5
TrustpilotBuying my home
I’ve had a good experience from the beginning to the end of buying the house from Robinson Jackson
5/5
GoogleJane and the teams involved have been lovely throughout this stressful process. Thank you for your help and keeping us up to date!
5/5
TrustpilotI was very happy impressed with the way…
I was very happy impressed with the way Rmj dealt with the sell of my property would highly recommend them .
5/5
TrustpilotGood Service
Good Service, Kept us regularly informed. Very responsive to requests. All round very good. Both of us are pleased.
5/5
TrustpilotMaria from Gravesend
Maria from Gravesend, was very much cordial and highly knowledgeable. She had great customer service skills. Highly recommend RJ.
5/5
GoogleOne of the best estate agency I come across very professional and helpful in every stage of sale. Will surely recommend to friend and family in future.PositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Robinson Jackson won Gold for Best Estate Agent Guide 2023 Gold Award, Northumberland Heath branch at EA Masters 2022, and 1 other industry award since 2021.
