Robinson Jackson Bexley reviews

★★★★★ 5/5

Google

Myself and my wife have been in the process of buying a property with robinson-jackson and I have been emailing Paula Valsler who is the Sales progressor She has been absolutely AMAZING 👏 very professional , lovely and quick with her emails Even when I call up and speak to people they are all polite and professional (especially Graham Phillips Assistant Branch Manager) I highly recommend anyone who want to sell or buy a house Thank You everyone for your work

Bill · 5 October 2026

★★★★★ 5/5

Google

Buying my first property as we had to sell family home. My lead Agent was Graham who showed me around my property, of which I eventually bought. He was the perfect host. Always at the end of the phone. If he wasn't in the office, he woukd always return my call on his return. Emails were answered with the same consideration. I would highly recommend this Agent with no hesitation.

Tracy · 11 September 2026

★★★★★ 5/5

Google

Although we eventually decided not to proceed with the property, I would like to thank the estate agency especially Joe and Paula for their professionalism throughout the process. They were responsive to our queries, made genuine efforts to help resolve issues between ourselves and the other parties. We really appreciated their communication and professional approach, and I would have no hesitation in recommending them based on our experience.

Nour · 11 September 2026

★★★★★ 5/5

Google

I would like to express a very big thank you to the Robinson Jackson Northumberland Heath Estate Agents team for their outstanding support throughout our housing process. From the very first viewings through to completion, the team was incredibly helpful and ensured everything ran as smoothly as possible between us and the seller. Thank you to Graham and Joe, who did an excellent job at the beginning of the process. They helped us get all the paperwork sorted with our mortgage advisor, and their communication was very fast, which was amazing!! This allowed us to make a real start on the process and get everything moving quickly. A special thank you also goes to Paula, who supported us throughout the transaction. She was always on top of everything, maintained excellent communication with both us and the sellers, and made sure the solicitors on both sides stayed coordinated and on track. As we approached completion, things became quite stressful and a few issues arose. However, Paula handled everything with clear communication and kept everyone in the chain informed, which made a huge difference during that final stage. We are very pleased to have had such a wonderful person helping us. She kept pushing the process, and we have now settled very well into our home, which we are extremely thankful and grateful for. The team consistently stayed on top of the process, and their persistence, strong communication, and helpful advice made the entire experience much more manageable. Thank you again to the whole team!!! a very professional and trustworthy estate agent that I really recommend! We truly appreciate all your hard work!!!

Anish · 11 May 2026

★★★★★ 5/5

Google

I had a very positive experience with Robinson Jackson, this was my second transaction with this branch and they were extremely professional, responsive and knowledgeable. Thanks to this team, the process was as seamless as the sale of a property can be! Joe, the Branch Manager instilled me with immediate confidence during the initial valuation appointment, so much so that I did not even obtain a comparative valuation from another firm. Graham and Kirsty conducted most of the viewings and they were both amazing, they always ensured viewing times worked for me as I work from home and they were attentive to the specific property details which were the positive 'selling points'. Paula was extremely helpful in the late stages of the sale which included dealing with a somewhat unresponsive management company. In contrast, she was always responsive to my queries, providing me with regular updates and calmly dealing with my 'scatter brain' as we pushed to get the transaction over the line before the easter break! This is the 'A Team' and I would not have wanted to partner with anyone else for the sale and purchase of my home. They are all assets to the Robinson Jackson brand!

Rajwinder · 10 April 2026

★★★★★ 5/5

Google

I can’t say enough about the professional service carried by Robinson Jackson. Graham was very professional and informative on his visit to value the property. He took photos and explained everything to me. Most of my viewings were carried out by Kirsty, who might I say is absolutely terrific. Kirsty seemed to put the viewers and myself at ease with her bubbly personality, she is a credit to your team. Paula has been amazing, she has gone over and above in her job to keep me updated on everything going forward with the sale. This is the second time I have used Robinson Jackson to sell my properties. I would not hesitate in recommending them to anyone thinking of selling their property.

Maureen · 16 February 2026

★★★★★ 5/5

Google

A big thank you to Paula who helped both me and my partner with our new home together. We started house hunting in early September and found a house we really liked. Robinson Jackson were very quick to answer my questions and booked a viewing for us. After our bid got accepted, the whole process went very smoothly. We anticipated that the completion would take place in January. We were absolutely amazed when Paula confirmed the completion was 2 months earlier than first thought. Therefore not only did we end the year on a high but we managed to move in before Christmas and we couldn't have been anymore happier. I 100% recommend Robinson Jackson.

Peter · 11 December 2025

★★★★★ 5/5

Google

Buying our first home through Robinson Jackson Northumberland Heath was a fantastic experience from start to finish. Everyone we dealt with or spoke to was helpful, friendly and reassuring in those moments when we felt most stressed! Paula in particular was fantastic. An amazing team, would recommend using them to anyone.

Sarah · 11 July 2026

★★★★★ 5/5

Google

Robinson Jackson were superb from start to finish. Graham the sales negotiator was really on the ball, realistic with valuations & pushed hard to get the property noticed & sold. Vince was the perfect Salesman, Joe the Manager was fantastic in getting the paperwork out quickly & efficiently & Paula the Sales Progressor could not have worked any harder to get the sale over the finish line..!! The whole team were so focused, always on the end of the phone & could not have been more helpful. I would 100% recommend RJ Northumberland Heath if you want to get moving, they were brilliant..!!

Martin · 11 October 2025

★★★★★ 5/5

Google

We had a great experience using Robinson Jackson. Paula Valsler was helpful and kept us updated throughout the process. Highly recommend their services! As she was Always there to help me to get my new property in less than the specified time

Umesh · 11 August 2026

★★★★★ 5/5

Google

WE have a really positive experience with Jess, the agent who showed us the properties, she was friendly, professional and very approachable, and was happy to answer all of our questions. What stood out to us was that she never made us feel pressured. She gave us plenty of time to look around and think about the properties, and even called us today to check what we thought and whether we had any further questions. It was really nice to have that follow-up without feeling pushed into making a decision. Overall, she was very helpful, attentive and genuine throughout the process. We really appreciated her approach and would definitely recommend her. Thank you!

Angelica · 20 September 2026

★★★★★ 5/5

Google

Weldone team Robinson & Jackson Northumberland Heath. I am very pleased with their friendly attitude, quick responses and especially some technical answers related to Insurance, thanks to Paula for that hahahhahaa.

Sam · 11 August 2026

★★★★★ 5/5

Google

Myself and my husband have always used Robinson Jackson for our sales/purchases and as always a brilliant service was delivered from the team at the Northumberland Heath branch. A huge thank you to Joe, Graham and the fantastic Paula- They made the sale of our house uncomplicated after a few speed bumps early on they managed to get us sold and moved within 3/4 months. Highly recommend this particular branch/team! Thank you once again.

Chantelle · 11 August 2025

★★★★★ 5/5

Google

Paula Valsler was an absolute delight to work with, really helpful and kind, and assisted in getting to completion quickly. Thank you so much Paula

Lorraine · 11 September 2026

★★★★★ 5/5

Google

Robinson Jackson kept us well informed throughout the selling process. They were confident they could sell our property within six weeks, and they achieved that timeframe. Paula was particularly helpful during the final stages, liaising with our buyer and their solicitor to make sure exchange and completion went through on time. Overall, a smooth and efficient experience.

Kay · 11 November 2025

★★★★★ 5/5

Google

Graham has been brilliant! Knows the shared ownership scheme which has helped me loads seeing as I’m selling my half of my flat which is on this scheme. Has been explaining everything as we go along and has been really supportive. I’ve never sold a property before and would be lost without his help, support and knowledge. Thank you Graham!

Trish · 11 October 2025

★★★★★ 5/5

Google

Graham and the team are great to work with. I wouldn’t hesitate to recommend this agency.

Ras · 11 September 2026

★★★★★ 3/5

Google

I purchased my property through Robinson and Jackson and to be fair I felt a little disappointed with their sales staff behaviours at the beginning. It's not nice being guzumped on your offer after 2 weeks of being accepted and personally I think a new ruling should be in place to stop this happening however, this was a situation I was in and felt it was handled not very well and in fairness this was highlighted to them and an apology was given. The sales progressor team was a little better but you could tell it was all one sided they were acting for their seller. My overall experience I would say was satisfactory.

Gemma · 11 May 2026

★★★★★ 5/5

Google

I appreciate your unflinching support during the sale of my property. Your professional handling of the property sale gave me confidence during the transaction and reduced my worries. I cannot thank you enough for the constant informative feedback, for chasing the buyer and the solicitor, and for assuring me that I am in safe hands. Thank you very much, Joe, Graham, Paula and the great team. I wish you all the best. I will also recommend your company to friends.

Babat · 10 April 2026

★★★★★ 5/5

Google

I recently had the pleasure of selling my home with Robinson Jackson Northumberland Heath, and the experience has been outstanding from start to finish. The entire team provided professional, efficient, and highly responsive service throughout the entire process. I’d particularly like to give a special mention to Vince, who went above and beyond in every aspect. His knowledge, clear communication, and genuine commitment to ensuring everything ran smoothly were truly impressive. Vince was always available to answer my questions and offered invaluable advice at every step of the way, making what can often be a stressful process feel effortless. Thank you, Robinson Jackson Northumberland Heath, for making my home-selling journey such a positive one. I would highly recommend this team to anyone looking to buy or sell property!

Fnavarro1 · 18 October 2024

★★★★★ 5/5

Trustpilot

Libby was our agent

Libby was our agent, she is very professional and helpful in gaining a place to rent. The property was in great condition and clearly carefully selected by the company. She was quick to reply and was very helpful over the phone.

Callum · 2 September 2026

★★★★★ 5/5

Google

We had chosen Robinson Jackson Northumberland Heath because they seemed one of the well established estate agents in our area. The Branch Manager Joe Buckle informed us about the current market situation which actually resulted in reducing the asking price of our property to a more realistic level. By doing so this triggered a greater interest in our property. All the time Joe and Graham as well as other members of his team informed us about the various viewings and kept us updated of further developments. They were very friendly and always ready to answer any questions we had. We were also happy to use their own lawyer, which gave us a sense of confidence that everything was taken care of. We are really happy to have chosen Robinson Jackson Northumberland Heath and would highly recommend Joe and his team

Doris · 4 October 2024

★★★★★ 5/5

Google

We were struggling to sell our shared ownership property, so we hunted online for a new estate agent. We came across Robinson-Jackson, and thought we’d give them a try, even though we were 2 counties over! Graham and Vince have gone above and beyond for us, despite our housing association placing so many restrictions on us as to who could buy. I was worried that first week that Graham was going to phone me and say “I’m really sorry, but we can’t help you!” But that never happened. They’ve kept us in the loop throughout, even on quieter weeks, with Graham trekking all the way out here to do photos and the floor plan (a service the original estate agent wouldn’t do!) Our property was on the market for 4 months, with 0 interest before we switched- now, less than 2 months after switching to Robinson-Jackson we have not 1, but 2 seriously interested parties, a testament to the teams hard work and commitment. I would recommend them to anyone, even if you think they may not be able to help (out of area, for instance), give them a try and I think you’ll be pleasantly surprised😊 I know we were! Thank you so much for restoring our faith in estate agents!

Toni · 25 September 2024

★★★★★ 5/5

Trustpilot

Calm and steady guidance - made a world of difference.

I wanted to send a note to express my sincere gratitude for their hard work and expertise in helping me purchase my new home. I know how complex the process can be, but they truly made it feel seamless and stress-free. I especially appreciate Terri from the progressions team with how she kept me informed every step of the way. Her quick responses to all my questions, and her unwavering professionalism, and calm and steady guidance made a world of difference. Thanks to Terri, Patricia and the team, I'm now settling into my new home and couldn't be happier. I'll be recommending them to anyone I know who is looking to buy or sell a property.

Charlotte · 26 September 2025