5/5
TrustpilotLauren at hillsborough Sheffield was excellent.
Lauren at hillsborough Sheffield was excellent. She was efficient, polite and did a really good job. I would definitely recommend Hunters.
Trusted Agent profile · Bexley
Hunters Personal Head Office Bexley reviews
★★★★★
573 reviews across 3 platforms
67 Mayplace Road East, Bexleyheath, DA7 6EA, DA7 6EA
Hunters Personal Head Office's office in Bexley, at 67 Mayplace Road East, is rated 2.4 out of 5 across 573 reviews on three platforms, including 44 Google reviews rated 4.8.
Reviews
Every review we hold for the Bexley office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotI have just bought a house where the…
I have just bought a house where the seller's estate agent was Hunters. two items to note : 1. their pestering me to prove I had the funds via endless email demands, then when my solicitor raised one issue, total ignorance for 2 weeks. Not good. 2. I feel for the seller in that they totally missed off the presence of a very long private tree-lined driveway, and a full size totally convertable loft.
5/5
TrustpilotWe just bought our first home with Hunters Yeadon
We just bought our first home with Hunters, Yeadon. We had a few obstacles on the way which they helped us navigate with the seller and overall it was a positive experience and we will be going back when we come to sell! Kim and Emma always answered the phones and were always happy to help with any query. Claire was fantastic! We had an awful solicitor who didn't respond or give us important information that we needed to know about the selling process. Having previously worked for a solicitor, Claire answered lots of my questions on that and guided us through. When the solicitor was three days late completing and still asking for financial information at 4pm on the day they completed my stress level were through the roof and Claire provided emotional support and guidance on this which I will forever be grateful for. She was even willing to stay online beyond her working hours until the sale had gone through (which luckily it did at 4:55pm) to make sure we were sorted and ok. Claire made me feel like I had a friend holding my hand which was invaluable being a first time buyer with a terrible solicitor. Thank you Claire. Finally, when the sale had completed, Kim and Emma waited in the office for us so we could get the keys (just as they closed), Thank you Kim and Emma!
1/5
TrustpilotHunters Baldock as letting agents…
Hunters Baldock were the letting agents for a recent rental. I found them rude and difficult to the point of enjoying the power they had over me as a nervous tenant in an expensive and competitive market. They piled on the reasons why I might not get my deposit back (which they still have not returned) were useless with actual sums and dates and generally unpleasant.
5/5
GoogleThis is my first experience of letting a property and Hunters had been recommended by a couple of friends. Jackie at Bexleyheath has been so helpful and guided me through the process and found me some lovely tenants. A very smooth process. Michael at Bexleyheath has also been great. I can highly recommend.
Agent replied · 23 October 2024
Hi Lindsey, thank you for taking the time to leave us a 5 star review and your kind comments for Jackie and Michael.
1/5
TrustpilotI emailed this useless company 3 times…
I emailed this useless company 3 times over a period of three weeks to inform them that one of their properties had a wildly overgrown hedge and garden that was making the locality look a mess, and also impeding foot and mobility scooter traffic on the pavement. They didn't bother to reply ,so I reported the mess to the city council and wished them good luck in ignoring their emails ! Hopefully the council will do the work and bill these clowns !
1/5
TrustpilotRented through hunters
Rented through hunters. We found out after being in property for 2 months that our landlord had died. Thus information was given through executor of will. When we left 3 weeks ago hunters still hadn't informed us he had died. They have ignored emails and not even acknowledged receipt of keys as we requested. Peter croft in charge of rentals has been rude and useless. When I spoke to him re our landlord dying and asking what was happening he laughed and just said he didn't know about the contents of the will. We had no choice but to use them but would never chose to use them
1/5
TrustpilotLeaving flats on zoopla that have been…
Leaving flats on zoopla that have been unavailable for ages- really really annoying i hate you- sad that I can't harm your ratings more but you already have a terrible score
5/5
TrustpilotExcellent Estate Agents - use them you won't regret it!!!
From the offset Hunters and the owner Paul were professional/friendly and a pleasure to use.At every stage I was informed of that was happening (which was more than my Conveyancing solicitor did).My personal recommendation goes to Nicole Coombes, Senior Sales Negotiator was super efficient. Was instrumental in ensuring that hmy sale was done ffortlessly.Hands down I recommend them without a shadow of a doubt.AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAaaAAAAA+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++.Thank you for ensuring the sale of my house went through :-)))
5/5
TrustpilotWe currently have our house on the…
We currently have our house on the market in York .We visited hunters on Saturday and received excellent service from the sales associate in hunters.We discussed our current position and She was able to support and guide us in terms of how the Current Market is performing ,she gave us valuable advice going forward.The service We received was very professional,helpful,not pushy and genuine. We came away feeling that she had listened to what our ultimate dream location would be for our family .I think the sales associate name was Jan .We will definitely be in touch .Many thanks for your time .
1/5
TrustpilotDo not use for rentals
Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.
1/5
TrustpilotDo not use for rentals
Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.
1/5
TrustpilotI would never ever used this Company…
I would never ever used this Company again. They failed to tell my tennent I was selling up, because of mortgage increases, I even even emailed them. Heard nothing so I assumed they had told the tennent. Two months later when I thought I'd have my property back, they told me they hadn't told the tennent. Also the tennent flooded my bathroom and cost me £2000 to fix!
5/5
TrustpilotI had an outstanding experience working…
I had an outstanding experience working with Gary as my estate agent. From the very beginning, he was professional, approachable, and incredibly knowledgeable about the market. He took the time to understand my needs and guided me through every step of the process with clarity and patience.
5/5
TrustpilotThe Amazing Sandra
I had a viewing in windmill road gillingham on saturday I was early for my appointment and greeted by sandra. I have had lots of viewings with other estate agents recently but sandra was def the best. Her professionalism was amazing she was very honest which is rare for most estate agents :) and she knew everything about each room before we stepped in it. Sandra's knowledge of the area was great regarding parking near by facilities. Clearly she did her research before the viewing. I feel she is a real credit to the company and everybody should learn from her how to conduct a viewing in a professional way. She should be the face of customer experience for the whole industry not just hunters. I understand this is a sales environment and results won't always reflect how good or valuable a person is but hunters def should invest in this one for long term as the old saying goes people buy from people. Thank you so much Sandra :)
5/5
TrustpilotMy brother and I contacted Hunters…
My brother and I contacted Hunters recently in relation to a 6 bedroom detached house with extensive parking & gardens in Buntingford Hertfordshire. We arranged an appointment with their employee Laura. My brother and I were so impressed by Laura from our first meeting in relation to her knowledge of lettings. She proved herself to be highly efficient and courteous during the following week and arranged all the certification, photos & floor plans for the letting with the individual contractors and in addition to providing us with beautiful Client brochures posted it on Rightmove within a very short time scale. I would highly recommend Laura and Hunters.
5/5
GoogleAfter having my house up for sale with another agency for the best part of a year turned to Hunters. Michael and his team were way above the other agency, the photo's were amazing, the best I have ever seen, in fact it was the photo's that sold the property. A massive thanks to Michael and his team. Kind regards Roger and Carol
Agent replied · 23 October 2024
Hi Roger I would like to thank you for your lovely comments. It's word of mouth for us that keep the business going so spread the word! All of us at Hunters would like to wish you the very best for the future.
5/5
TrustpilotI recently sold 3 houses with Hunters…
I recently sold 3 houses with Hunters in Gateshead and I have to say Hunters did a job a great job for me. A couple of the sales were not straight forward but they managed to get the sales over the line and and showed great worth ethic and professionalism. Rob is always on the other side of the phone going the extra mile to help out. They also managed my rentals and did an amazing job finding me great tenants. I have no doubt in recommending their services to anyone looking to buy sell or rent property in Gateshead and around. Anthony Jowers
1/5
TrustpilotUnprofessional and unhelpful.
Unprofessional and unhelpful.We would give 0 stars if there was an option for it for the service we received from Hunters Harrow on the Hill Estate agents.They lacked in communications and didn't keep us updated on the progress of the flat which we reserved off plan in April 2020. They kept on giving different completion dates when asked. Initially were told that it would be completed by Q3 in 2021. We are now in 2022 and the flats are nowhere near completion. The layout plans for the flat kept on changing as well.They told us that they work for the developers and were quick enough to give us an ultimatum to provide solicitor details or the flat goes back on the market the next day, but they didn't find it important to answer our queries which were raised since June 2021 i.e room sizes, final floor plan etc. As the developer threatened to put the flat back on market we asked for our deposit back which was refused.We wanted happy memories buying our flat and this was just giving us nightmares. Hence we decided to send our last email to Hunters stating that we are not interested in the flat and they can keep our deposit as charity The so called sales negotiator called and told he will get back to us as he didn't want to lose us as customer, but till today he has not got in touch with us. We do hope that they use our Charity on improving their communication skills and improving their services.
1/5
TrustpilotI would give zero it i could
I would give zero it i could. In disrepair for two years. Dont know were to start. Electics, mould, guttering, blocked toilets, firealarms. Dog poo on the floor when moving in. Overgrown ivy on the walls etc etc. im begging you dont rent from them. Fail to attend apointments etc
5/5
TrustpilotI would highly recommend this Estate…
I would highly recommend this Estate Agent who helped us sell our flat. We all knew how difficult and hard to sell a flat now adays, let alone is a high rise building. I would personally recommend Jabjeet one of the estate agent who assist us sell our flat. who is a very professional, responsive and attentive to details. His skills and hard working & enthusiastic attitude helped us find a buyer and deliver what we are expecting and more. I highly recommend him as a Estate Agent who is focus to meet the clients expectations and within the time frame deadline. He is driven and passionate to his profession. And what we like about him is he communicate and respond to us asap, He guide us along the way of the process of selling our property. Thank you Hunter Agent for your support through out the process. And thanks for sending us Jabjeet as our Agent, he is truly a great asset to your company. We are super happy with his service.Mr & Mrs. Reyes & Family
1/5
TrustpilotNot professional
What to say, utterly unprofessional estate agent. Some properties are for sale in ivyhouse road that we like to view, seen it in Zoopla. And was told that property is sold couple of weeks ago, off hand. I am sure as an agent they have access to the account and very easy to put it STC, rather than making people running around.
5/5
GoogleAngela was a gem of a Sales Progressor, our sale took 10 months but she was always checking in and only an email away, constantly reassuring. During the process, I can honestly say Angela went above and beyond her role to keep check on our entire chain. Thank you Angela!!
Agent replied · 23 October 2024
Thank you Anisha for your review! We will pass your comments on to Angela. Wishing you lots of happiness in your new home
5/5
TrustpilotFantastic efficient friendly service
I have just recently moved out of a property that Hunters in Baldock were managing I can’t believe in the difficult times with the pandemic how absolutely professional and efficient they have been. Both Claire and Chloe were brilliant. Supported me through the exit all the way, made sure the deposit was quickly paid back quickly and fairly, at no point did I feel money was being held unnecessarily.I would definitely recommend them to anyone thinking of letting their home
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Questions about Hunters Personal Head Office Bexley
How many reviews does Hunters Personal Head Office Bexley have?
Hunters Personal Head Office's Bexley office has 573 reviews across three platforms: 44 on Google, 3 on Facebook, 526 on Trustpilot (across the whole business).
What is Hunters Personal Head Office Bexley's rating?
Hunters Personal Head Office Bexley is rated 2.4 out of 5 across all 573 reviews, and 4.8 out of 5 on Google from 44 reviews.
Where is Hunters Personal Head Office's Bexley office?
Hunters Personal Head Office Bexley, 67 Mayplace Road East, Bexleyheath, DA7 6EA, DA7 6EA.
