Every review we hold for the Beverley office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotWdh are a joke!
Wdh are a joke!Been on a waiting list for over 2 years!I have been in band B for the last year and a bit! My son is 10 month old this month and still I am living in a cramped environment with little to no space! I have called them and emailed them more times then I can even remember for the last year and sometimes I get ignored and the rest I get told to keep bidding and they can’t do anything about it! Yet people I know have been on this with better environments and situations then me and got a house within the space of a couple of months so yet why am I still waiting for a house!Does everybody have to be on full benefits to be able to get a decent house straight away! My partner works full time and I’ll be going back to work once my son is old enough! Saving up and Buying a house is less stressful and more quicker then it is to get a house with wdh!
Megan · 1 October 2020
★★★★★ 1/5
TrustpilotComplaints never dealt with.…
You complain about abusive bullying neighbour, they do nothing, they themselves are bullies and when they receive complaints they don’t even investigate as they say they will.I would give them a zero rating if I could.
Fifi · 4 September 2022
Agent replied · 15 June 2024
Hi Fifi Flickfi, We're incredibly sorry that you're unhappy with how your experience with a neighbour complaint has gone so far. We'd like to hear more about your issues and see if we can solve these for you. Please call us on 0345 8 507 507
★★★★★ 5/5
TrustpilotMy mum lives in WDH flat.
My mum lives in WDH flat.Hallways and stairs are kept very clean.Repairs are done immediately or very quickly. Tenants causing issues are dealt with.She is very happy in her flat.
Mandy · 28 March 2023
Agent replied · 15 June 2024
Thanks for your great feedback, Mandy Gillen. If your mum does ever need anything, please don't hesitate to call us on 0345 8 507 507
★★★★★ 3/5
TrustpilotNew Windows and doors
It would be nice to get new doors and windows
Mrs · 28 June 2024
Agent replied · 23 October 2024
Hi Mrs Elaine Roberts
We're sorry to hear you're unhappy with the doors and windows in your home. We would like to talk to you further about this issue to try and solve the problem. Please contact us on 0345 8 507 507.
★★★★★ 1/5
TrustpilotABSOLUTE JOKE AND DISCRIMINANT WHEN IT COMES TO CHOICE BASED LETTINGS
This housing association is an absolute joke and staff seem to think that they can have an attitude and look down at people. They are meant to be a choice based lettings yet their clearly discriminant when it comes to housing choice and certain individuals they ignore any proof of your circumstances or your disabilities that you suffer with and they also play mind games with certain applicants . They have no remorse at all for how they treat people on the waiting list for choice based lettings which is like dirt . Staff seem to find it acceptable to threaten people and victimise them they are known to tell lies and they also seem to think they can breach people protected rights and also breach peoples privacy rights aswell they actually think they can break the law and get away with it and as for customer relations they are discriminant altogether and Anne from this department needs more training on customer service and how to speak to people with respect and also how to treat people in a proper manner because eher attitude is downright disgusting! When you make a complaint of any sort they don’t do anything about it whatsoever and clearly choose to victimise you in anyway they can because this is the sort of disgusting behaviour they have when it comes to people that aren’t their family members or close friends they find it acceptable to threaten people and make false allegations against them they don’t help anybody at all and instead they make matters worse for it because they like to see people suffering and it’s even worse if you suffer with mental health disabilities as they play on this and find it a good thing to do and what they don’t realise is that one day their going to be in a position where they need help or support and when their treated in the disgusting way they treat people currently they’ll then know what it’s like to be treated like it ! IF YOU WANT REHOUSING THEN I WOULDNT BOTHER WITH THESE BECAUSE YOUR NEVER ACKNOWLEDGED AND NEITHER ARE YOUR CIRCUMSTANCES YOUR JUST PUT ON A LIST AND BIDDING ON PROPERTIES JUST FOR OTHER PEOPLE TO GET GIVEN THEM ITS IF YOUR FACE FITS WITH THIS HOUSING ASSOCIATION ! IF THEY ACTUALLY LOOKED AT PEOPLES CIRCUMSTANCES THEN WHY ARE PEOPLE IN BAND C & D APPLYING FOR HOUSING AND GIVEN IT WITHIN A MONTH OF GOING ON THE SO CALLED WAITING LIST ? (THEY ARE AN ABSOLUTE JOKE )
Discriminated · 21 February 2020
★★★★★ 1/5
TrustpilotIf I could rate lower I would
If I could rate lower I would! I've been a tenant for just over a year now after having to beg for years to be given a flat,was told this street was quiet but nothing but parties,domestic abuse,criminality and the occasional body bag! Repairs are absolutely terrible,flat was absolutely a health hazard and was covered in animal feaces and hair everywhere, bath was black and green and was still full of filthy water on my viewing day,wdh never even considered they should fumigate or at least clean before allowing a potential tenant to view it! I got a measly 70 quid decoration voucher which surprise surprise can only be spent in the dearest shop in Castleford! They also refused to put a new kitchen in as they said I'm chargeable for the damage? How can you justify that when you know it was like that when I moved in,I made it clear at the time to the officer who showed me the home that I thought it was disgusting but needed to get out of the unlicensed HMO I was living in! Also wdh slammed me with spark energy and I've since found out that this is not allowed, I've had a terrible lengthy battle trying to change supplier, been threatened with bailiffs for money I don't owe as I'm pre pay,as you know they went bust but still didn't stop them trying to extort money from someone who is classed as vulnerable, we are only vulnerable when it suits them,if you tell them you need help they completely fob you off or try getting loads of other people involved with you that do nothing but give bad advice and make your mental health drop immensely! Advice from debt management team,Michelle wdh," maybe you should not declare you have a lodger" thanks for that but that's benefit fraud!
Paula · 21 February 2020
★★★★★ 1/5
TrustpilotDon't bother- useless
TOTALLY AGREE WITH G Burrow BELOW!!!! Don't bother! They charge nearly as much rent as a private landlord but they give you a rubbish dump to live in and never decorate. They have no respect for anyone's health and wellbeing and cause trouble all the time. They also try to get people to leave!I also think they make people more ill with their rubbish attitude and bullying tactic. They want closing down!
P · 19 November 2021
★★★★★ 5/5
TrustpilotOk so over the last couple of weeks I…
Ok so over the last couple of weeks I have had issues with my heaters. I rang and reported it on the one call number. I've had to call a couple of times as they keep breaking. I've spoken to three different people who have all been so understanding and helpful. They weren't miserable infact were so polite and happy to help they were a joy to speak to. The Electrician that came out 3 times has been amazing. So a massive thank you to you all.
Tina · 14 November 2019
★★★★★ 1/5
TrustpilotRent increase of £32 a month from…
Rent increase of £32 a month from April, What the actual hell. We are struggling with no help from you guys and then this, Andy you greedy sod.
Daz · 3 March 2023
Agent replied · 15 June 2024
Thank you for your feedback Daz Firth. Rents are calculated in line with inflation and Government policy. If you are struggling, we have support and services that may help, so please get in touch on 0345 8 507 507 if you’d like support or if you have any specific questions about your rent.
★★★★★ 1/5
TrustpilotWdh don't care about how their tenants…
Wdh don't care about how their tenants live nor the conditions of their properties I wouldn't recommend wdh to any one
Rabecca · 10 August 2023
Agent replied · 15 June 2024
Hi Rabecca Ramsden, We're incredibly sorry that you're unhappy with WDH and wouldn't recommend us. We'd like to hear more about your issues and see if we can help you. Please call us on 0345 8 507 507
★★★★★ 1/5
TrustpilotHousing and repair and things that go…
Housing and repair and things that go wrong
Dean · 21 March 2024
Agent replied · 15 June 2024
Hi Dean Gregory
We're sorry to hear you're unhappy and feel you have had a bad experience with reporting a repair. We would like to talk to you further about this issue to try and solve the problem. Please contact us on 0345 8 507 507.
★★★★★ 1/5
TrustpilotYour not kidding arebyou total rip off…
Your not kidding arebyou total rip off & certainly no repairs to any standard what so ever & this 1 bed bungalow cost my wife & I £126 per week
Harold · 4 June 2022
Agent replied · 15 June 2024
Thanks for your review, Harold Barker and we're sorry to hear you're unhappy with our services. If you’d like to talk about your experiences and issues with us, please call us on 0345 8 507 507.
★★★★★ 1/5
TrustpilotBullied,Lied to
Bullied,Lied to, Encourage neighbour to damage our fence. Should be renamed as their worker stated. We dont do this and we dont do that. WDDT & WDDT !!!!!! Says it all
Maxine · 27 March 2022
Agent replied · 15 June 2024
If you would like to discuss your circumstances, please get in touch. We’ll do what we can to help.
★★★★★ 1/5
TrustpilotA CHOICE BASED LETTINGS THAT IS FLAWED
Wakefield district housing claim to be choice based lettings and house people in date order of membership yet they don’t do what they say infact they do the opposite and people are clearly discriminated and victimised and I’m living proof and sooner or later I will be getting justice for how they’ve treated me which is (ABSOLUTLEY DISGUSTING) and I’ve got all the evidence to prove this .
Gareth · 23 May 2021
★★★★★ 1/5
TrustpilotAbsolute joke
Absolute joke, been trying to talk to somebody for the last 48 hours regarding my shared ownership sale. No answer and no call back. Very poor service considering I am unable to arrange this myself due to their rules.
Peter · 23 February 2024
★★★★★ 1/5
TrustpilotStressful shared ownership only want to…
Stressful shared ownership only want to keep people on benefits to milk them
Nathan · 3 October 2023
Agent replied · 15 June 2024
Hi NathanWe are sorry to hear that you are disappointed with Shared Ownership, which is an affordable way for many to start to become home owners by initially purchasing a share and often progressing to full ownership. If you wish to discuss this in further detail please contact us on 0345 8 507 507
★★★★★ 5/5
TrustpilotWDH is great
WDH is great, excellent service,kind staff members and straight forward system.Cannot ask better..
Istvan · 22 September 2023
Agent replied · 15 June 2024
Thanks for your great feedback, Istvan Toth. If you do ever need anything, please don't hesitate to call us on 0345 8 507 507
★★★★★ 1/5
TrustpilotVico Homes. What a joke
Changing your company name wont do anything to your reputation.
Puzzle · 6 April 2025
★★★★★ 1/5
TrustpilotThe review is 100% honest.....
The review is 100% honest and fair considering the quality of property i got and the low standards of customer service. Sorry! I can not recommended!
Iulian · 24 November 2021
Agent replied · 15 June 2024
Thank you for getting in touch. If you wish to discuss this in further detail please contact us on 0345 8 507 507
★★★★★ 1/5
TrustpilotAvoid At All Costs..
I was an employee of wdh with a 10 year unblemished work record and no sickness absence.Dismissed for raising legitimate health and safety concerns and for highlighting management incompetence.If your face fits and you are prepared to jump through hoops, you will fit in nicely.Awful company.Avoid at all costs.
Russell · 20 October 2022
★★★★★ 5/5
TrustpilotWouldn’t want to be renting from anybody else
Felt like I needed to give this company a good review. As their ratings are down slightly. I’m a WDH tenant. Can’t complain about anything everything they do is for the pure love of helping the working classes. They will come out at 3am if you have issues and are super helpful. Tiny rent prices in comparison. Very helpful
Josh · 28 April 2021
★★★★★ 5/5
TrustpilotGreat company they do go above and…
Great company they do go above and beyond to help their tenants. They are highly trained.
Jacqueline · 22 July 2022
Agent replied · 15 June 2024
Thanks for your great feedback, Jacqueline Rogers. If you do ever need anything, please don't hesitate to call us on 0345 8 507 507
★★★★★ 1/5
TrustpilotAbsolutely appalling company and…
Absolutely appalling company and service.My daughter is supposed to be moving into a home with her mum and now cannot start school this week and will miss the first week back due to the house not been handed over even after being told any day now since the end of July. Appalling customer service.
Greg · 8 September 2020
★★★★★ 1/5
TrustpilotNot fit for purpose
Not fit for purpose. No adherence to their own policy, no decency or compassion for its clients and a management full of excuses and blame.
David · 12 December 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
