Trusted Agent profile · Beverley
★★★★★
2,370 reviews across 2 platforms
18 North Bar Within, Beverley, HU17 8AX
Linley & Simpson's office in Beverley, at 18 North Bar Within, is rated 4.6 out of 5 across 2,370 reviews on two platforms, including 159 Google reviews rated 4.3.
Every review we hold for the Beverley office, from every platform, shown as written. First names only.
5/5
TrustpilotFantastic branch in Sheffield
Fantastic branch in Sheffield. They have answered all my questions promptly and thoroughly. I have dealt with many letting agents during this busy rental market in Sheffield. L&S’s agent Sarah Weston arranged my property viewing and she has been by far the most knowledgeable, patient, courteous and helpful agent I have dealt with. Would highly recommend to friends and others looking to rent in the area.
5/5
GoogleHad great service recently from Georgina, very quick response, promt, very friendly and informative, thanks again and look forward to seeing other properties with this agentPositiveResponsiveness, Professionalism
Thanks for taking the time to leave us a review and letting us know how well Georgina is doing!!
1/5
TrustpilotHorrible
Horrible. They reply late, are difficult to reach over the phone and when I need things repaired such as regarding the sink and fridge it takes ages for them to get back to you and get it fixed. Definetly a bad experience
We are sorry that you have not had a good experience. We pride ourselves on delivering a first class service to all of our customers so this is very disappointing to hear. We would be very grateful for the opportunity to discuss this further. If you would be happy to talk in more detail could you please contact Luke Gibson, Head of Property Maintenance, on 0113 2050702. Thank you.
5/5
TrustpilotGreat communication and fast response
Thank you for your kind words and feedback!
5/5
TrustpilotVery helpful and professional
They are so professional and helpful, all the process are fast and very clear. Like they service very much.
Thank you for your review!
1/5
GoogleWhere do I even start with this company, there so unprofessional, communication is abysmal they don't communicate with the landlords, they enter your home without permission Nd blame there computer system by saying the system didn't send a text message, I'd honestly give them a wide birth. 1 star purely because it won't let me select lessNegativeQuality, Professionalism
5/5
GoogleSome agencies do not really care about the tennants they are responsible for. RPMS is definitely not one of them. Ever since I started my tennancy I knew I could rely on them. When problem popped up it was a matter of 2 days maximum to solve it. Can't say a single bad word about them nor recommend them enough. Special thank you for Mrs. Laura Saunders - outstanding attitude.
5/5
TrustpilotEffective communication
Effective communication as Linley & Simpson team guide me smoothly step by step through the whole moving process.
Thank you for sharing your positive feedback!
1/5
TrustpilotI was happy with their service.But in…
I was happy with their service.But in the last minute,I got an unfurnished property.But they agreed with part furnished and it disappointed and troubled me badly.
5/5
GoogleI am currently renting a property with RPMS letting and I have been thoroughly satisfied with the service they have offered throughout my tennancy. From the very start they have been very efficient with the credit checks and references and I have had a couple of small issues with the property that have been sorted immediately. Overall having used various estate agents to let properties I would have no problem recommeding RPMS.
5/5
GoogleGeorgina and Jennifer are currently doing a great job in organising a letting and in keeping me fully involved and informed at every stage.
Thanks for letting us know how Georgina & Jennifer are doing. Your review means a lot to us and we are so happy you had a 5 star experience! Many thanks Salena West Customer Service Manager
4/5
TrustpilotConducted professional manner
Thank you for your review Leon!
1/5
TrustpilotVery professional
Very professional! He a misunderstanding and they fixed it swiftly. Their manager was top class!
Hello thereWe are sorry to read your review. Could you email us at feedback@linleyandsimpson.co.uk with further details about the property you applied for so that we can look into this matter for you.
3/5
TrustpilotTHE ONE WHO I MET WHILE VIEWING THE…
THE ONE WHO I MET WHILE VIEWING THE HOUSE DOESN'T KNOW ANYTHING FOR ALL QUESTION ASKED SHE JUST REPLY I DONT KNOW ITS NOT HER FAULT THERE IS NO POWER WHEN I VISIT THE HOUSE AND I WAS RECEIVING A BILL FOR EARLIER DATE ITS OUT OF CONTRACT DATE
5/5
TrustpilotThe entire team was wonderful
The entire team was wonderful. Quick to respond. Ever ready to reassure and sort out any concerns.
Thank you for your positive review!
5/5
TrustpilotPolite and understanding
Thank you for your review!
1/5
TrustpilotAvoid Using Leeds City Centre Branch
Possibly the worst estate agents I have ever dealt with. Bad customer care, no real agenda to sell, more to list. Always complaining and moaning about other agents and telling you how much better they are then competitors. Constantly trying to get you to lower the price of your property even if you have it at market average. Avoid. Leeds City Centre Branch.
5/5
GoogleLaura has been great. Very prompt on getting everything sorted for us and made it very easy to move into our new home.
1/5
TrustpilotDon’t seem equipped to sell
Experience of trying to get property viewings from York office is abysmal. To start with it can be difficult to get them to answer the phone. If you leave a message, as they ask, they never get back to you. If you do manage to speak to someone they always say they are the wrong person and they will get someone to call. They don’t call. Sellers beware.
1/5
TrustpilotBeyond useless
Beyond useless. They charge more with an idea to be better but are actually the worst.After initial gestures they ignore everything and don't expect any reported repairs to be seen to within a reasonable timeframe.Extra mention for Kat in Chaple Allerton branch who lies through her teeth on every given subject
5/5
GoogleHighly recommended, these guys are very helpful,polite and professional. Always a friendly service received from Georgie and Ollie on the front deskPositiveResponsiveness, Quality, Professionalism
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime!
4/5
TrustpilotGood communication and service
Good communication and streamlined rental and referencing process with an easy to navigate online system.
Thank you for your review!
5/5
TrustpilotWe found the house very easily and the staffs helped in all way in the process of application.
Excellent service and we're helpful in getting a house and guidance in the application process .
We love your feedback, thank you for letting us know how we're doing!
5/5
TrustpilotExcellent
Excellent. Solution minded
Thanks for your feedback!
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