Every review we hold for the Beverley office, from every platform, shown as written. First names only.
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1/5
GoogleRecently tried to let a house for my staff filled all the forms and started waiting for their response.. and waited and waited we contacted back to them excuses.. and waited.. contacted again more excuses.. and waited again.. after 3 weeks we contacted again guess what... they said landlord took it from the market.. I ve said how come nobody contacted us?? They said "we don't know ".. Absolutely incredible.. this agent shouldn't have a license.. no respect to their job or to the client.. absolutely discusting manor and behaviour.. thanks for wasting our time and thanks for nothing
Murat Β· 8 June 2017
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1/5
GoogleTerrible service No contact from the staff regarding viewings- one was cancelled the evening before the viewing, which was a Saturday. I had to ring several times to try to get my appointment time, to be told the tenants were being awkward and wasn't letting anyone view that day. Couldn't arrange an evening viewing for the following week. Was advised to call back the following Thursday to see if property was still available, which it was. Couldn't view until a week on Saturday. Told I would receive a telephone call on the Friday afternoon before re time of appointment. I noticed online that the property wasn't advertised anymore on the Friday they should be ringing with an appointment. I rang and was told the property had been let earlier in the week- couldn't let me know it had gone as they only update the diary on a Friday. Is this how to run a successful business?. I have left all my Saturday free, not knowing what time my appointment should have been, thinking I would be viewing a house. Now back to square one, I have wasted two weeks on one property. I will not be looking to use this company again
Toni Β· 8 June 2017
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1/5
GoogleThe hardest company to get in touch with. Called 8 times throughout the day on separate week days to no answer & all messages i left were ignored. After a few hours an email was eventually responded to without answering both queries i asked about a property and arranging a viewing.
At a later date i enquired about a property that was no longer available but still listed, i then asked if there was anything else similar that was available to a very quick blunt "no".
Didn't even try to ask what i was looking for or be helpful in the slightest. Awful service, avoid where possible.
Ki Β· 8 June 2017
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5/5
TrustpilotVery welcoming and caring
Nfamara Β· 19 July 2024
Agent replied Β· 24 August 2024
Thank you for your feedback!
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4/5
TrustpilotMoving Home
Moving Home The staff were friendly, helpful and very accommodating
Pamela Β· 29 March 2024
Agent replied Β· 29 August 2024
Thanks for your kind review Pamela!
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5/5
TrustpilotAppreciated a professional service
Appreciated a professional and efficient service from the staff at Linley&Simpson Holmfirth for letting service. Thanks to Sue Chloe and Simon.
Clive Β· 8 October 2021
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5/5
TrustpilotCarrie Alexander
Carrie Alexander , was amazing very patient and kind.
π€΄πΎ Β· 16 April 2024
Agent replied Β· 24 August 2024
Thank you so much Dony, it was really lovely meeting you!
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5/5
GoogleWilliam at the Beverley branch has been incredibly helpful from arranging the viewing to answering any questions at the viewing to helping guide us through starting our first time renting journey and answering my endless questionsπcould not recommend him enough. β¦
Ella Β· 15 April 2024
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5/5
TrustpilotManagement of rental roperty
Excellent service when 'swapping' agents for our rental property
Dave Β· 12 April 2024
Agent replied Β· 24 August 2024
Thank you for your review, itβs great to hear your positive feedback. Weβll look forward to working with you going forward.
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5/5
TrustpilotAmazing experience with Mairi
Amazing experience with Mairi, she has helped with everything needed.
Alyssa Β· 20 March 2024
Agent replied Β· 29 August 2024
Thank you for your kin review Alyssa!
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5/5
TrustpilotExcellent service from valuation toβ¦
Excellent service from valuation to completion. Ruby on a regular basis was clear with updates and progress. Would recommend
Alan Β· 15 August 2023
Agent replied Β· 27 August 2023
Thank you for your review! Ruby will love reading your feedback.
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5/5
TrustpilotHad a great viewing with Zak.
Yasmeen Β· 24 May 2024
Agent replied Β· 24 August 2024
Thanks Yasmeen for the great feedback!
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5/5
TrustpilotAlways ready to help
OluwakemiAkintola Β· 26 June 2024
Agent replied Β· 24 August 2024
Thanks for your feedback!
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5/5
TrustpilotGreat letting agents
Great team, reliable, knowledgeable.
Lindsey Β· 25 June 2024
Agent replied Β· 24 August 2024
Thanks for your lovely feedback!
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5/5
TrustpilotHe was very informative and helpful
He was very informative and helpful. Polite and professional.
Namgay Β· 23 March 2024
Agent replied Β· 29 August 2024
Thank you for your review and feedback!
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5/5
GoogleEmma at Linley and Simpson was brilliant when dealing with our property issues. Responsive, professional and informative. The service we received was second to none. Would highly recommend.
Orren Β· 11 October 2022
Agent replied Β· 7 June 2023
Thank you for your review, we appreciate you taking the time and Emma will be so pleased you gave her a mention.
Many thanks
Salena West
Customer Service Manager
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5/5
TrustpilotHouse Hunting in York
My partner and I are currently on the lookout for a new rental property in York... We're pleased with the support and assistance we've received from Jack Drewitt thus far. He's friendly, approachable, and very professional. May the search continue!
Ian Β· 24 October 2020
Agent replied Β· 28 October 2023
Thank you for the review Ian, it is great to hear that your experience has been a positive one and that Jack has been brilliant in our York office.Leon GreenCustomer Service Manager
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5/5
TrustpilotAll good from start to finish
All good from start to finish. Lots of communication, always professional and friendly. Would not hesitate to recommend this company.
Customer Β· 18 June 2023
Agent replied Β· 28 October 2023
Thanks for your review, we really appreciate you letting us know how well we are doing!
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5/5
TrustpilotVery friendly and extremely informativeβ¦
Very friendly and extremely informative letting agents.
Ivana Β· 18 April 2024
Agent replied Β· 24 August 2024
Thank you for your lovely review Ivana!
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4/5
TrustpilotMaking a complaint
Having made a complaint and had quick response. A phone call from engineer confirming the time of his arrival was appreciated
Hazel Β· 17 May 2023
Agent replied Β· 28 October 2023
We're sorry you had to make a complaint but happy to hear an Engineer will be with you soon!
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5/5
TrustpilotHelpful Estate Agent
Great support during a long drawn out sale.
Mick Β· 21 March 2024
Agent replied Β· 29 August 2024
Thanks for sharing your experience with us!
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5/5
TrustpilotI've recently rented through the Linleyβ¦
I've recently rented through the Linley & Simpsons Willerby office and they have been nothing short of superb, a totally friendly and professional team even though I can be a rather challenging customer :-). I'd like to mention individual people but they were all truly very kind to us and extremely efficient. Thank you so much to the Willerby team...
Alan Β· 5 September 2022
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5/5
TrustpilotArrived on Time
Arrived on Time. Simple and friendly
Alade Β· 19 April 2024
Agent replied Β· 24 August 2024
Thanks for your review!
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5/5
TrustpilotWe have rented a property with Linley and Simpson
We have rented a property with Linley and Simpson ,in York. The agency is been most supportive with any questions or requests we had.We communicated mainly with Tom Wilcox, one of the Seniors Lettings Negotiator, who is been professional, kind and spot on regarding getting back to us via phone or email. We were very happy with this agency services.
Customer Β· 21 July 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.